Bertie Kincaid is beyond helpful. Nothing is too much trouble for him and he has massively helped myself and the team with a larger customer who were having ongoing issues. He always goes the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The Support team are a credit to this company. Particularly Rowan, He was very efficient in getting back to me with resolutions on how to get things working again and managed to resolve my ticket in n... Vis mer
I had an important demo to make of CallSwitchOne to a customer and had an issue on our account - mainly due to messing with so many settings to show off the system. Scott worked through things sys... Vis mer
Reached out with an API question and was handled by Bertie. Absolutely amazing support rep. Couldn't fault them on anything. Took the time to understand what I needed and made sure to get ac... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
The channel-focused communications platform trusted by the UK's best managed service providers.
Kontaktopplysninger
Oxford Street, W1D 2LG, London, Storbritannia
- 020 8050 9059
- hello@nebulacloud.com
- callswitchone.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Penny and the team are always super…
Penny and the team are always super helpful with answering any questions and helping to find the right solution.
Keith
The agent who took my call was informative and helpful and the issue was promptly resolved.
Callswitch Support Review
The support you receive either via the phone or via a ticket is always fantastic when Penny is dealing with your query. It is always straight to the point and more often than not, she knows the answer before I explain the situation completely.
You're always in good hands with Penny.
Positive Porting Experience
Matthew McGrail has done a great job for us on multiple occasions and always available when required
Prompt response
Prompt response when asking for new phone numbers to be added
Super Sophia is always mega helpful and…
Super Sophia is always mega helpful and a pleasure to speak to, it's a shame I won't be dealing with Porting where I am moving forward !!!
5 Star Service
We have been with Callswitch for a good few years, and I have found them to be most helpful and proficient!
Bestie amd Alex Meade are awesome
Bestie has been excellent in helping us with a few niggles we have had with 1 particular customer. Nothing is ever to much. Alex Mead our account manager has been amazing with making sure our queries and questions have been answered. Alex has been and is a great account manager. We are very happy with the service from Nebula
Migration help
Dom has been extremely helpful during the migration from CallSwitch to CallswitchOne
Penny was brilliant
Penny was brilliant, she helped out with an issue on the first call and was resolved straight away.
Every interaction I have with Dom has…
Every interaction I have with Dom has been a great one. He is very knowledgeable and comes back to me quickly which is always handy!
Matthew was extremely helpful as always…
Matthew was extremely helpful as always and prompt with his response.
Using the Callswitch One application…
Using the Callswitch One application allows my customers freedom to use their phone system wherever they need to. They have an extensive UK based support team with lots of very experienced and helpful staff. One standout member has been Rowan who has always been able to help deliver exactly what the customer is looking for.
Special shoutout to Dom
Special shoutout to Dom. Always quick to help us here and explains everything in great detail.
Super service as always
Super service as always
Matthew is always very helpful and speedy with his assistance, nothing is too much trouble !
I have previously not had the best…
I have previously not had the best experience or results from support back in the TelcoSwitch days. In this instance Penelope Hammond, was extremely helpful and resolved the issue perfectly.
Very quick and responsive during our demo migration
Very quick and responsive during our CS1 migrations and competing our demo migration - thank you Sophia Holden.
5 Star Service from the CS1/Nebula Team!
My recent experience working with the CallSwitch One/Nebula team has been outstanding. In particular, Dom Baker has provided exceptional support throughout a complex integration project involving multiple instances of CS1 and Microsoft Teams. Dom has consistently gone above and beyond to assist with technical queries and implement necessary amendments, ensuring the solution is fully tailored to our customer’s needs. His responsiveness and depth of knowledge have made a real difference and are a credit to the team.
Alex Dant has been assisting with many…
Alex Dant has been assisting with many of our migrations and has always been incredibly thorough, communicated well, and a pleasure to deal with.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








