CallSwitch One Anmeldelser 

I have been liaising with Claudio Neves with regard to support case for a customer. Claudio has been great in helping with this support, offering valued advice and solutions. Thanks Claudio you've been a great help.

Nebula have been continually improving their front line support, and that can only be great when the people are too. Penelope makes this a reality

Platform is excellent lots of good features.
Team are superb and always on hand to assist with any query, especially Penny. She gets the job done quickly whilst being knowledgeable and informative.

Excellent technical support from the team. Always very helpful. Staff are very knowledgable and keen to find solutions. Penny is one of the stand out members of the team and has always resolved any issue that is set before her.

Rowan Oscar was absolutely amazing today. He got thrown into the deep end of a n issue for a customer with myself, and he took as much time as needed to get them working. He completely saved my sanity and my afternoon by being as quick and efficient as he was. I have the pleasure of speaking to Rowen on the majority of my support calls and I have never once had an issue he couldn't help fix. Even the bizarre ones which make 0 sense to us! Rowen is a credit to CallSwitch Support and even when your day feels like it is going to end in disaster, you end the call with a smile on your face and a resolved issue!

We had an intermittent fault with our phone lines not being connected. I made this morning my priority to try and get it fixed. I was on the phone to a very patient, understanding and knowledgeable gentleman by the name of Scott. It took a time troubleshooting and rebooting but it was all worth it in the end. All phones are in working order. Well done Scott

I had an important demo to make of CallSwitchOne to a customer and had an issue on our account - mainly due to messing with so many settings to show off the system. Scott worked through things systematically and resolved something I had changed. Life saver.

It's great using a big platform like this, AND actually getting through to someone clueful straightaway - no AI bots, just a straightforward phone menu system to reach a human.

Highly recommended.

Scott is an absolute legend! Thank you so very much for all your help and patience today! 5/5 would definitely recommend!

Excellent customer service. Professional and speedily resolved issue.

Following a few weeks of rejected ports Sophia pulled all of the stops out to get a successful port despite the LCP saying there would be no way to have a successful port. An extremely happy customer thanks to Sophia, absolutely outstanding service 5*

Great fast response from Ella and resolved my query!

Excellent technical Customer Service from Dom. Always replies quickly and with the right answers to issues.

Great service, Thank you. Sophia great and friendly.
Brilliant stuff

Sophia is always so helpful and quick to reply whenever I need anything. She is clearly is very knowledgeable and easy to deal with

Penny, as always is giving excellent support and more then happy to help as much as possible.

Keep up the great service! :)

Sophia always provides excellent service, with clear and prompt responses to our enquiries.

The Keith (and team) in porting have been great to deal with. When we had an issue with one of our large ports, they took ownership of the issue and put it right.

Penny - has help me today and couldn't have helped any more than what she did.

really polite and kind

Thank you.

I recently needed help integrating our new CRM system with our existing phone line setup, and Dom Baker was fantastic throughout the process. He was incredibly patient, took the time to understand the issues I was facing, and guided me through the integration until everything was working smoothly. Really appreciated the support!