Customer service is always on point with Nebula and the Callswitch one support team, very helpful people who really know their system well and always seem happy to help. Often going well above and bey... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Love the support team, they are all so helpful all the time and take the time to really help. Rob Pitt is a legend though, he knows his stuff and is more technical than some, and always goes the ext... Vis mer
As always top service from Penny. Previously Dect Management was so difficult. Involving site visits, network access and so on. Hugely happily surprised to have such a big issue resolved in one pho... Vis mer
Everyone at CallSwitch is amazing and will go out of their way to fully support your needs, The team is fantastic! Special mention to Keith as he always goes above and beyond to fully support me.
Informasjon om virksomheten
Skrevet av virksomheten
The channel-focused communications platform trusted by the UK's best managed service providers.
Kontaktopplysninger
Oxford Street, W1D 2LG, London, Storbritannia
- 020 8050 9059
- hello@nebulacloud.com
- callswitchone.com
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Support from a very knowledgeable person!
I had an important demo to make of CallSwitchOne to a customer and had an issue on our account - mainly due to messing with so many settings to show off the system. Scott worked through things systematically and resolved something I had changed. Life saver.
It's great using a big platform like this, AND actually getting through to someone clueful straightaway - no AI bots, just a straightforward phone menu system to reach a human.
Highly recommended.
Scott is an absolute legend
Scott is an absolute legend! Thank you so very much for all your help and patience today! 5/5 would definitely recommend!
Excellent customer service
Excellent customer service. Professional and speedily resolved issue.
Fast and awesome as always
Following a few weeks of rejected ports…
Following a few weeks of rejected ports Sophia pulled all of the stops out to get a successful port despite the LCP saying there would be no way to have a successful port. An extremely happy customer thanks to Sophia, absolutely outstanding service 5*
Great fast response from Ella and…
Great fast response from Ella and resolved my query!
Awesome Service
Excellent technical Customer Service from Dom. Always replies quickly and with the right answers to issues.
Great service
Great service, Thank you. Sophia great and friendly.
Brilliant stuff
Sophia is always so helpful and quick…
Sophia is always so helpful and quick to reply whenever I need anything. She is clearly is very knowledgeable and easy to deal with
Penny Hammond
Penny, as always is giving excellent support and more then happy to help as much as possible.
Keep up the great service! :)
Sophia always provides excellent…
Sophia always provides excellent service, with clear and prompt responses to our enquiries.
Mistakes happen, its how you put it right that counts..
The Keith (and team) in porting have been great to deal with. When we had an issue with one of our large ports, they took ownership of the issue and put it right.
Penny
Penny - has help me today and couldn't have helped any more than what she did.
really polite and kind
Thank you.
Excellent support from Dom Baker
I recently needed help integrating our new CRM system with our existing phone line setup, and Dom Baker was fantastic throughout the process. He was incredibly patient, took the time to understand the issues I was facing, and guided me through the integration until everything was working smoothly. Really appreciated the support!
Penny and the team are always super…
Penny and the team are always super helpful with answering any questions and helping to find the right solution.
Dom Baker is always so helpful
Dom Baker is always so helpful. Nothing is too much hassle for him and goes above and beyond every time.
I have always had swift responses and even if there isn't an update, Dom will let us know and continue to push for resolutions on our behalf.
Definitely one of the easiest processes when Dom has one of my tickets for sure.
Keith
The agent who took my call was informative and helpful and the issue was promptly resolved.
Callswitch Support Review
The support you receive either via the phone or via a ticket is always fantastic when Penny is dealing with your query. It is always straight to the point and more often than not, she knows the answer before I explain the situation completely.
You're always in good hands with Penny.
Positive Porting Experience
Matthew McGrail has done a great job for us on multiple occasions and always available when required
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








