CallSwitch One Anmeldelser 275

Keith always helpful, always willing to try differant things and make sure the number gets ported.

Matthew was a great help when requesting a cancellation of a port, Actioned it straight away and alway was in touch.

I had an issue adding a specific DDI - the portal just would not accept the order and ended up needing to contact Matthew for advice. HE checked things over and spotted an issue. He was able to do his magic and fix this in minutes for me! Cheers Matthew!

Sophia Holden is great, always easy to talk to and get the support queries solved

As always top service from Penny. Previously Dect Management was so difficult. Involving site visits, network access and so on.

Hugely happily surprised to have such a big issue resolved in one phone call.

Keith Wheeler is extremely helpful with the porting and a great communicator - vital with this comp-lex area of telecoms

We’ve had a positive experience with this porting supplier. They deliver reliable work, communicate clearly, and meet deadlines. They’re responsive to feedback and easy to work with.
Great turnaround times and documentation.

Saakshi Mourya is absolutely fantastic—consistently helpful, professional, and a pleasure to deal with. Their knowledge is second to none; if they don’t know something, it’s probably not worth knowing! Highly recommend.

Matthew McGrail on the porting team is always responsive, helpful, friendly, and goes above and beyond to resolve difficult ports. Takes the stress out of the process every time.

Matthew and the porting team are excellent, always quick to answer a ticket or the phone to resolve an issue. They make my life 10 times easier by being experts at porting, I appreciate their work a lot and would recommend them to anyone who needed the services.

Sophia is fantastic!
I know I can always rely on Sophia with anything porting related! She's very knowledgeable and a lovely person. Feel very confident knowing Sophia is on that team.

Thank you!
Grace CRE Group

Good support. Good turnaround times. Feel like I have good backup when needed. Thankfully, its not needed a lot.

Easy platform to manage, great customer support!
Highly recommended to anybody

Claudio is always patient and friendly, consistently delivering efficient and helpful support whenever needed.

Sophia Holden is very responsive and always there to help with any queries. She is a massive asset to the company and is always willing to go the extra mile to help.

I recently worked with Alex Dant at Nebula Cloud on a migration project and couldn't be happier with the experience. Alex was professional, communicative and made what can often be a stressful process feel completely straightforward. He kept us informed at every stage and was always on hand to answer questions promptly. Would highly recommend Alex and the team at Nebula Cloud / CallSwitch One to anyone looking for a reliable and knowledgeable telecoms partner.

Sophia has been a absolute star to work with, always helpful and willing to go the extra mile to assist with any issues faced and questions asked.

Well done Sophia, keep up the good work,

I Needed some guidance on the setup for a
Fanvil GA11 ATA on CS1.
Charlie on the support desk provided me with the perfect instructions and pointed me in the right direction for the user guide and all worked perfectly.
Thanks Charlie.... :)

Caz from customer support was absolutely brilliant, she took complete ownership of the portal admin issue I was trying to resolve, she referred to colleagues for additional support then walked me through the steps to ensure I could achieve what was needed. 💯 gone the extra mile, well done and thank you 😊