Cabinets To Go Anmeldelser 71

Do not shop at this store or any Cabinets To Go retailer. They did my kitchen back in October 2020 and I had nothing but problems. My kitchen flooring they installed started cracking and coming apart a few months after they installed it .They gave me a so called 10 year guarantee? They wanted to charge me again as much as I paid originally for something they should have done right the first time. They won't make good for the job .Now I have to get someone else and pay again to have the job done over completely. A nightmare

Took way longer than promised to get the cabinets for our new home. They acted like they could have cared less. Very bad customer service. Had to go over the local stores head to get answers and then finally got our cabinets. Once installed found some didnt match. They promised us new door fronts for one of the cabinets. Hoping the replacements would match. It has been a year and still no replacements. Every couple of months they email and use the Covid excuse. Same crap. Dont make the mistake we made. Go elsewhere. This company is miserable. If it was my company i would fire the management and start over.

If I could give 0 I would! Clinton Township Incompetence of putting together a design(Heather)And the Customer Service from store Supervisor Christine Norris 0!! I do Not recommend! The cabinets literally come in pieces; I received a cracked frame; and poor service! After Heather screwed up the design!!

In February of 2019, we had CTG install cabinets and flooring at our condo. The flooring was installed by a CTG licensed contractor and has always been cleaned using a spray bottle and dust mop. Less than 3 years in and it is cupping, cracking and separating.
What is the response from CTG? Sorry, not covered under warranty, too bad for you.
I found out too late that Cabinets To Go does not stand behind their products. I would advise everyone to never buy from this company.

Almost bought from Cabinets to Go as they where very inexpensive but was told I had to assemble the cabinets..Smelled fishy and their reviews stink too! No deal. Thanks for saving me headaches.

The contractor that cabinets to go sent to install cabinets never came back to complete the job and I had to hire someone to fix and reinstall the cabinets that the cabinets to go contractor screw up! Never will buy anything from this people ever again

Terrible service after the sale.

Cabinet order from 9/1/2020 was delayed due to Covid, perfectly understandable. Almost all the cabinets were picked up in November except for one. One three draw cabinet was delayed until well into 2021, so it was substituted for a more standard door cabinet. Three draw cabinet is approx $1,000 the standard door cabinet is approx $500, I have not been able to get a refund. The store says to request a refund from corporate and tcorporate says the store does the refunds.
Life time warranty do not believe it for 1 second, any issues with anything are done through corporate not the store. One of my cabinets came with the incorrect parts, contacted corporate no response what so ever, zero. The cabinets seem ok so far, the mine were a mix of made in China and Vietnam, they almost match each other but not quiet. The Chinese ones are much better quality with good plywood. The Vietnamese ones have massive voids in the plywood. When you drill into them half the time the drill goes through them like going through air. I would buy from Ikea and maybe use custom draw fronts.

Waited a year to write this as I was very mad with their service. Their advertised 1-2 DAY install is a farse! Our kitchen took 3-4 MONTHS. From day one it is was one thing after another. First they forgot to add something to the total it would cost me. So after the bank gave me my home improvement loan on their signed contract, Cabinets To Go called and said "oops, we have to add another $1,000(approx.) to that contract. We had no water in the kitchen for 2 weeks. Try washing dishes in a small bathroom sink. Some cabinets were back ordered for 3 months so had to wait on a kitchen counter and half of the upper cabinets. Since the stove was taken out, day one, we had to bbq or cook on the kitchen table, on a one burner portable, all 3 meals a day. Try that for weeks. Finally found out 2 of my upper cabinets were on another backorder so I finally had to settle for smaller cabinets and they put filler panels in. Not happy at all on those!! One bottom cabinet was wrong, that had to be changed. Then they had to put a new door on cause the handle was in the wrong place and had made holes where they shouldn't be. Meanwhile, our counter was not put on for almost 2+ weeks because no one checked the status of it, even though I called and the counter people had emailed them. The counter on one side of my stove is an inch shorter than the other. I was told the floor wasn't level BUT they leveled the floor before they put the tile down. We had to have them come back several times as we found things, not quite right. Since they "finished" we still found a kick plate that was never nailed up and a hole in the side of a cabinet because they drilled a screw from the inside, where there was no reason to put one. The tip of the screw came all the way to the outside. Also need to add that each time I needed to talk to someone I had to drive to the next town to their office because their mailbox was alway full when I tried to call them and I couldn't leave a message. There were other little things that added up. What a nightmare!!

Best in Frankston courteous punctual customer service plus. Cab n go way to go. Ask for Narin.