It is not sensible to repeat reviews of the same dishes and service every month, unless there is a sudden exception. Ruby's frozen meals are until now always of the same consistent quality amongst the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Food is great but the containers and particularly the film top are useless and make alot of mess. Even worse when you have to open and stir partway through then try to recover
Absolutely excellent, every one i tried. Especially loved the fish pie, beef bourginion and Thai green chicken curry, but would be happy to reorder all of them. Delicious. And some were even microwave... Vis mer
Absolutely delicious home made food - for my oven! Delighted to have time back and feel I’m being cooked for when I walk into the kitchen and such amazing smells. Will definitely buy again.
Informasjon om virksomheten
- Produsent av frossenmat
- Matprodusent
- Matproduksjon
- Leverandør av matprodukter
- Frossenmatbutikk
- Matlevering
Skrevet av virksomheten
Handmade food that's ready when you are, that's what ByRuby is all about! Our delicious dishes are made by hand by Ruby and our small team of chefs. We use great ingredients: British chicken, grass fed British beef and sustainably sourced fish. No hidden nasties, ingredients that a good home cook would have in their cupboard. We prepare our meals fresh, then fast freeze them to lock in all the goodness and and flavour.
Kontaktopplysninger
2 McNicol Drive, NW107AW, London, Storbritannia
- feedback@byruby.co.uk
- byruby.co.uk
Har svart på 91 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Over a week and a half late - apology accepted!
Over a week and a half late. I received a call to apologise and when I asked if we’d get some recompense for this - eg a discount on next purchase - was told they’d get back to me.
They certainly did - my experience resolving this was more than satisfactory.
The food is great. It’s just my mum, who is elderly and needs care, so requires a regular supply of ready meals. And they need to arrive in a timely fashion (which they have so far except that one time).
It was seemingly a one off.
And my mum’s carer’s love heating them for her - simply and quickly.
And (don’t tell my brother and sister this) I love to eat what she can’t finish myself. Yum.
Thanks again to Milly and her team for fixing this.

Svar fra byRuby
Absolutely delicious
I won a byRuby voucher in a raffle and hadn’t heard of them before. I ordered coq au vin, beef bourginon and fish pie which were all absolutely fantastic! Delivery and packaging were spot on and so easy to cook at home. I will definitely be ordering again!
Delicious food slight delay with delivery
I bought meals as a gift for a new mother and have been informed the meals are delicious. I did have an issue with delivery which was delayed twice but I was kept well informed and part of the gift message was missing but on providing direct feedback regarding this I received a very quick response.

Svar fra byRuby
Gifting my sis meals after baby 💙
I loved how easy it was to order meals for my sister (lives in the UK) after she had her baby. It was a great way for me to take care of her from the US. And she loves the meals!
Tasty meals
Tasty meals. Sent to my Grandma so she feeds herself properly. She likes them very much. Only thing is they are a bit pricey to eat regularly.
Just delicious
Beef burgeoning awful
Beef burgeoning awful
1 piece of carrot
3 small pieces of beef! (I hope) terrible
Cost £7
Probably cost 50p to make
Don’t bother
Not even a meal for 1
Awful
Embarrassing! You need some quality control!!! 🤬🤮🤮

Svar fra byRuby
Fabulous food
Fabulous food, as always. Never had a bad meal and not found another frozen meals business that comes anywhere near the standard of By Ruby
Excellent quality
The meals are really excellent quality. The best ready-prepared meals I have ever had.
They have a number of great options for bundles if you want to buy/gift multiple meals.
The website is very easy to navigate.
It makes a perfect gift for new parents to save time in those early hectic weeks (speaking as someone who has received a byRuby package and bought them for others).
Always my go to and SO good to have in…
Always my go to and SO good to have in freezer when the flu hit!
Home cooking through the post
The. Best ready meals I have sampled …. I could have made it. In my own Kitchen
Your food genuinely taste like…
Your food genuinely taste like home-cooked. It really is gorgeous. I love the packaging as well… No plastic bubble wrap involved.
So good it's unimprovable!
My order arrived promptly, even a little early, well packed and in good condition. The contents were exactly as ordered (of course).
Perfect.
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