Busseys Norfolk Anmeldelser 

1 007
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Purchased a new Grenadier, having owned one previously for three years. Sales team were excellent dealing with ordering and installing equipment I wanted. Only took a couple of weeks to source the... Vis mer

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Vurdert til 5 av 5 stjerner

I ordered the new Ford Ranger Wildtrack at Busseys Norwich and the service was excellent from start to finish. My sales controller Chandler Fletcher was very helpful and kept me updated throughout th... Vis mer

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Vurdert til 5 av 5 stjerner

I recently had an appointment with Matthew Causer at the Attleborough Branch, very professional an full of information. Excellent customer Service 💯. John who deals with the Ineos Grenadier side w... Vis mer

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Vurdert til 5 av 5 stjerner

Well, what can I say? This was a service experience rather than sales. Always a pleasure to deal with the whole team, including the GM. Nothing is too much. Except the valet, that eluded them this tim... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bilforhandler

Skrevet av virksomheten

Main Ford, BYD and Ineos Grenadier Dealer in Norfolk. Our success is based upon providing excellent customer service, superb value for money and complete customer satisfaction, principles that serve us as well today as they have always done. Our help team are available Mon-Fri 8.00 - 17.00


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 71 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(1 007)

153 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

All members of staff were great and…

All members of staff were great and they made it easy for me. I’m impressed with the service and would def recommend shopping at busseys.

11. februar 2026
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Svar fra Busseys Norfolk

Thank you so much for the 5-star review. We’re thrilled to hear that our team made your experience easy and seamless—that is exactly what we strive for! We truly appreciate the recommendation and look forward to seeing you at Busseys again in the future.

Vurdert til 5 av 5 stjerner

New Pickup

I dealt with Anthony Bryce for a new pick up, very knowledgeable and worked hard to get a deal acceptable to both sides.

10. februar 2026
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Svar fra Busseys Norfolk

Thank you for sharing your experience! We’re glad Anthony Bryce could help you find the right deal on your new pickup. We appreciate your business and hope to see you again in the future.

Vurdert til 5 av 5 stjerner

As a disabled man with a car on…

As a disabled man with a car on mobility, I find that these guys will bend over backwards to help me, as I'm sure they would with a non disabled person.
Lovely people here and highly recommend them.
From Julian Edwards

9. februar 2026
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Svar fra Busseys Norfolk

Hi Julian, thank you so much for your kind words and for choosing us. We believe everyone deserves the same 'bend over backwards' level of service, and it’s wonderful to know we’ve hit the mark for you. We’ll be sure to share your feedback with the whole team. We look forward to seeing you again!

Vurdert til 5 av 5 stjerner

Customer service was outstanding with…

Customer service was outstanding with Jake Kingsley from time I viewed & purchased my new car.

6. februar 2026
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Svar fra Busseys Norfolk

Hi there, thank you so much for the 5-star review! We’re thrilled to hear that Jake Kingsley provided outstanding service from the initial viewing all the way through to your purchase. We’ll be sure to pass your kind words along to him. Enjoy your new car!

Vurdert til 5 av 5 stjerner

New Toy

From entering the showroom we were greeted promptly by Peter with a friendly smile and handshake he took time and patience explaining in great detail about the vehicle we were interested in taking us outside and showing us the interior of the car again going in great detail of how everything worked but slowly and simple so we understood if we didn’t quite grasp it he would repeat it again patience of a saint Ella the Apprentice who was with Peter was very helpful and sorted our phones and answered few questions Peter has already phoned to see how things are going and are we happy that meant a lot Thank You would definitely deal with you again and good luck with your career Ella.

1. februar 2026
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Svar fra Busseys Norfolk

Thank you so much for the 5-star review! We’re delighted that Peter’s patience and detailed walkthrough made your experience so smooth. It’s also wonderful to hear that Ella was able to assist with your tech setup—she has a bright career ahead of her!

We really appreciate you choosing us, and we’re glad you’re enjoying the new car. Happy driving!

Vurdert til 5 av 5 stjerner

Our experience of buying our Ford kuga…

Our experience of buying our Ford kuga from Attenborough was brilliant, not only did Jon go the extra mile to find us exactly the model we wanted but he took every opportunity to help us with the transaction .Today on hand over he explained and demonstrated how all the tech worked We cannot thank the team at Busseys enough especially Jon !

2. februar 2026
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Thank you so much for the kind words! We’re thrilled to hear that Jon was able to find you the perfect Ford Kuga and make the handover process smooth and easy. We’ll be sure to pass your thanks along to him and the rest of the team at Attleborough. Enjoy your new car!

Vurdert til 5 av 5 stjerner

Millie was superb

Millie was superb! Couldn’t have been more helpful through the process!!
Cheerful and friendly.

2. februar 2026
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We are so happy to hear this! Millie is a fantastic part of our team, and we’ll be sure to pass your kind words along to her.

Vurdert til 5 av 5 stjerner

Excellent Buying Experience

Excellent experience buying a new car from Ford Busseys. I placed an order for a Ford Puma Gen E which needed to be built and delivered. Matthew was excellent throughout the whole process from test drive to collection. As it was a factory order, Matthew provided updates regarding our car at regular intervals and provided enough information at the right time.

As it was an electric car, through an offer in conjunction with Octopus Energy, we were offered a reduced price on a home charger, again the communication between all parties was excellent.

I have ordered 3 cars from 3 different manufactures, Mercedes Benz, MG and now Ford and so far this has been the best.

I would recommend Matthew and Busseys to friends and family. Thanks again.

31. januar 2026
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Svar fra Busseys Norfolk

We truly appreciate your recommendation! Hearing that this was your best buying experience to date means a lot to Matthew and the whole Busseys team. We’re glad we could make the transition to your new electric Puma Gen-E so seamless. Enjoy the new car!

Vurdert til 5 av 5 stjerner

New BYD

Great customer service. Millie is amazing and backed up by a very knowledgeable team.

30. januar 2026
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Svar fra Busseys Norfolk

Thank you so much for leaving a review! Its great to know Millie and the team gave you great customer service. We have passed on your comments to the team!

Vurdert til 5 av 5 stjerner

Brilliant service from Jake

Jake has been brilliant, really conscientious and listened to my needs. No pressure only facts leaving me to make the right decision. Thanks Jake and Thanks BYD I love my new car

30. januar 2026
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Svar fra Busseys Norfolk

Thanks for the 5-star review! We’re so happy Jake could help you find the perfect car. Enjoy your new BYD!

Vurdert til 1 av 5 stjerner

Got figures on contract to buy totally…

Got figures on contract to buy totally wrong, I ended up having to do them myself and tell THEM what I should be paying. There were three columns on the sheet and one even had a different incorrect number at the bottom. Totall for got the deposit I had paid and totally forgot I had already paid to have the vehicle taxed.

They replied to my message saying they were sorry for my poor experience and it had been passed on to management who would contact me to discuss this.

A month and a half later, I'm still waiting. But there again, they've got my many thousands of pounds now, haven't they so their interest in me is nil.

Only gave one star because it's not possible to give zero stars.

24. januar 2026
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Svar fra Busseys Norfolk

We're sorry the experience you had with Busseys was below standard we would expect to deliver. We have raised this with our management team to investigate and they will be in touch with you to discuss this further.

Vurdert til 5 av 5 stjerner

Excellent customer service from the…

Excellent customer service from the moment we stepped foot into the showroom til we left with a brand new car. Friendly, helpful and not pushy sale. Would recommend.

29. januar 2026
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Svar fra Busseys Norfolk

Thank you for the kind words! We’re so glad to hear you felt welcomed from the moment you arrived until the moment you drove away in your brand-new car. Delivering friendly, helpful, and pressure-free service is exactly what we aim for. We truly appreciate the recommendation—enjoy every mile in your new ride!

Vurdert til 5 av 5 stjerner

No pushy sales

No problems ! What I really appreciated is not pushing or hassles smooth and easy

29. januar 2026
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Svar fra Busseys Norfolk

Thank you so much for the feedback! We’re thrilled to hear you had a smooth and stress-free experience with us. At Busseys, we believe the car-buying process should be easy and enjoyable, not a high-pressure environment. Enjoy your new vehicle, and we hope to see you again in the future!

Vurdert til 5 av 5 stjerner

Brandon has been very helpful an…

Brandon has been very helpful an informative. I was particularly pleased with how he kept me in the loop regarding delivery dates etc
Keep up the good work
Gary Hubbard

24. januar 2026
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Svar fra Busseys Norfolk

Thank you for the feedback. Communication is a top priority for us, and it’s wonderful to know Brandon kept you well-informed regarding your delivery.

Vurdert til 5 av 5 stjerner

Brandon at BYD Norwich has gone above…

Brandon at BYD Norwich has gone above and beyond to solve any issues we have encountered whilst ordering the vehicle always showing a caring understanding nature
Every stage from test driving to the purchasing to handover and the after sales calls to see how you are getting on with the vehicle if you have any questions how you are enjoying the BYD vechicle Honestly the team at BuD norwich Hall Road should be so proud of the excellent service they offer their customers 100percent recommend them

23. januar 2026
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Svar fra Busseys Norfolk

Thank you for the 5-star review! We’re so glad Brandon could go above and beyond to help get everything sorted for you.

Vurdert til 5 av 5 stjerner

Couldn’t be happier with the service…

Couldn’t be happier with the service provided by Brandon. Not at all pushy, attentive to my requirements, and has kept me informed along the whole sales journey. Wouldn’t hesitate to recommend Busseys, specifically Brandon White, if you’re interested in a new BYD

21. januar 2026
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Svar fra Busseys Norfolk

Thanks for the 5-star review! We’re so glad Brandon could help you find the perfect BYD. Providing attentive, honest service is what we strive for, and we’ll make sure Brandon gets the recognition he deserves. Happy driving!

Vurdert til 5 av 5 stjerner

Connor was extremely professional yet…

Connor was extremely professional yet friendly and personable. His explanations were very helpful, and although the prep experience was not straightforward, Connor was able to navigate it for us to ensure we were able to purchase the car smoothly. Thank you Connor, you have made the car buying experience easy and pleasant. ☺️

19. januar 2026
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Svar fra Busseys Norfolk

Thank you so much for the kind words. We are thrilled to hear that Connor was able to make the process smooth and pleasant for you, even with a few hurdles during the prep stage. We’ll be sure to pass your thanks along to him. Enjoy your new car!

Vurdert til 5 av 5 stjerner

Excellent Customer Service from Chloe

I dealt with a lady called Chloe at Busseys. Although I didn't in the end purchase the prospective car she was super professional, helpful and knowledgeable. She even went that extra mile and send me a personal video "walk-around" of the vehicle I was interested in. I would 100% use Busseys and Chloe again.

16. januar 2026
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Svar fra Busseys Norfolk

Hi Kevin, thank you for your kind feedback. We're delighted to hear about your positive experience with Chloe. We'd love to welcome you back to Busseys in the future. Kind Regards

Vurdert til 5 av 5 stjerner

Excellent from start to finish

Excellent from start to finish.
Millie Green was very thorough and prompt at answering any questions.

16. januar 2026
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Svar fra Busseys Norfolk

Hi Susan, thank you for the 5-stars! We have passed your comments onto Millie and the management team who will be delighted. Kind Regards

Vurdert til 5 av 5 stjerner

The team have been amazing and provided…

The team have been amazing and provided me with everything I have asked for and needed . Highly recommend

16. januar 2026
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Svar fra Busseys Norfolk

Hi Cheryl, thank you for the 5-stars! We have passed your comments onto our management team who will be delighted. Kind Regards

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