Busseys Norfolk Anmeldelser 

1 007
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Purchased a new Grenadier, having owned one previously for three years. Sales team were excellent dealing with ordering and installing equipment I wanted. Only took a couple of weeks to source the... Vis mer

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Vurdert til 5 av 5 stjerner

I ordered the new Ford Ranger Wildtrack at Busseys Norwich and the service was excellent from start to finish. My sales controller Chandler Fletcher was very helpful and kept me updated throughout th... Vis mer

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Vurdert til 5 av 5 stjerner

I recently had an appointment with Matthew Causer at the Attleborough Branch, very professional an full of information. Excellent customer Service 💯. John who deals with the Ineos Grenadier side w... Vis mer

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Vurdert til 5 av 5 stjerner

Well, what can I say? This was a service experience rather than sales. Always a pleasure to deal with the whole team, including the GM. Nothing is too much. Except the valet, that eluded them this tim... Vis mer

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Informasjon om virksomheten

  1. Bilforhandler

Skrevet av virksomheten

Main Ford, BYD and Ineos Grenadier Dealer in Norfolk. Our success is based upon providing excellent customer service, superb value for money and complete customer satisfaction, principles that serve us as well today as they have always done. Our help team are available Mon-Fri 8.00 - 17.00


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 71 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(1 007)

153 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

At long last

We first met Jon and Steve at the Ernest Doe Show early February 2026. We've been reading up and following the Ineos Grenadier for a long time now. We are original Defender owners. The Grenadier really got our attention.
Jon took us both out on a test drive whilst at the show. We then visited the showroom in Attleborough a few weeks later. To see so many different models of Grenadiers on arrival was great, and encouraging. We spent several hours talking, looking and test driving the different models. Jon was very friendly, helpful and there was no sales pressure at any time which we liked. Once we decided on the Black Edition, Jon set the wheels in motion. He would telephone to keep us updated, deal with our enquiries, and would email details through as and when needed. We picked up our brand new Black Edition on Friday. Despite being very busy when we arrived Jon apologized as he was helping another customer but then he gave us his undivided attention going through the papers, looking over the car, advising what to do, and setting things up.
The Black Edition just ticked all the boxes for us.
The ride home back to Essex was great. The car drove lovely, was comfortable, quiet and turned a few heads when we got back to our village.
We found the whole experience of buying our new car great. Jon was very knowledgeable, helpful and patient without putting any pressure on us.
Thank you so much.

20. mars 2026
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Svar fra Busseys Norfolk

Thank you for such a wonderful review!
We’re thrilled to hear that Jon’s pressure-free approach and expertise made your experience so positive. It’s great to know the Grenadier Black Edition is already turning heads in your village and that the drive back to Essex was a hit.
We hope you continue to enjoy the Grenadier!

Vurdert til 5 av 5 stjerner

I’d done the research!!! - couldn’t wait any longer

I recently visited Busseys at Attleborough to view the Ineos Grenadier. There were several models on display and after speaking with Jon I was able to test drive two models - the commercial two seater and a 5 seater station wagon. Steve let me drive from the garage on his test route then my wife and I test drove the vehicles ourselves . I have to say the staff were amazing , the way it should be - no pressure selling . I went away thanking Jon and now pondering what to do , I’ve been a landrover man for over 50 years The grenadier ticks most of the boxes 👍Bob Cave

6. mars 2026
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Svar fra Busseys Norfolk

Thank you for the kind words! We’re glad you enjoyed the test drives with Jon and Steve. We pride ourselves on that "no pressure" environment—we believe the Grenadier speaks for itself! After 50 years of driving off-road icons, your feedback that it "ticks most of the boxes" means a lot to the team.
Take your time with the decision, and if any more questions pop up while you’re pondering, Jon and the team are here to help.

Vurdert til 5 av 5 stjerner

New Puma ST

The vehicle hand over was great. Peter spent a great deal of time explaining everything we needed to know on the vehicle. Nothing was too much trouble.

12. mars 2026
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Svar fra Busseys Norfolk

Thank you for the kind words! We’re so glad to hear that Peter took the time to ensure you felt confident and comfortable with your new Puma ST. We pride ourselves on making sure "nothing is too much trouble," and it’s great to see that reflected in your experience.

Vurdert til 5 av 5 stjerner

Buying an Ineos Grenadier from Busseys Norfolk

Steve Gregory and the rest of the team made the whole experience the smoothest car buying experience I've had to date , No complaints at all and would make the 800 mile round trip journey again based on how easy and friendly the service was from start to finish

12. mars 2026
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Svar fra Busseys Norfolk

hank you so much for the glowing review! We’re thrilled that Steve and the team could make your Ineos Grenadier purchase the smoothest experience you’ve had.

Knowing the 800-mile round trip was worth the effort is the best compliment we could receive. Enjoy the new ride, and thank you for choosing Busseys!

Vurdert til 5 av 5 stjerner

Great company to deal with

Great company to deal with, totally recommend Peter feltham, he keep us updated all the way on our new car.
A really friendly and helpful nice guy.

13. mars 2026
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Svar fra Busseys Norfolk

Hi Debbie, thank you for the 5-stars! We have passed your comments onto Peter who will be delighted. We hope to welcome you back to the business in the future. Kind Regards

Vurdert til 5 av 5 stjerner

Attentive sales team

Attentive sales team, very helpful yet relaxed approach. Not pushy, explained things very clearly, vehicle comparisons, test drives arranged. Good and clear communication and questions answered whilst face to face, by phone or email.
Handover process very professional, smooth, informative, allowed time for any questions and demonstrated features in the vehicle.
Called back within 48 hours to see how things were going.

10. mars 2026
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Svar fra Busseys Norfolk

Thank you so much for your kind words Donna and I hope you are managing to get the hang of the screen. Always here if you have any questions. Many thanks, Millie

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, Chandler was always available to talk too and kept us up to date through the process.

15. mars 2026
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Svar fra Busseys Norfolk

Thank you for sharing your experience! We pride ourselves on clear communication, so it’s wonderful to know Chandler was able to support you effectively. We appreciate your business and look forward to seeing you again in the future.

Vurdert til 5 av 5 stjerner

Once again I was very happy with…

Once again I was very happy with Busseys in Attleborough excellent service plus excellent staff

10. mars 2026
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Thank you so much for leaving a review! It's great to know you're happy and found our staff the service they gave you to be excellent! We hope to see you again!

Vurdert til 5 av 5 stjerner

I had a problem with a side reflector…

I had a problem with a side reflector on my Peugeot 2008 which I have serviced/MOT at Busseys, Hall Road and the Parts/Service Manager was extremely helpful. He not only helped me identify the necessary part but as a courtesy fitted the new replacement free of charge. It was a fiddly job, well beyond my capabilities and I'm really grateful to him for his professionalism and fantastic customer service.

10. mars 2026
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Svar fra Busseys Norfolk

Thank you for the kind feedback, we are always willing to help where we can.

Vurdert til 5 av 5 stjerner

Thanks John at the dealership

Thanks John at the dealership. I had a very enjoyable and informative experience at Ineos. The sales team were very knowledgeable on the vehicle and both friendly and helpful. Would definitely consider another visit, soon after i sort out my options.

7. mars 2026
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Svar fra Busseys Norfolk

We're glad we could help you get to know the vehicle better. Take all the time you need to go over your options—whenever you're ready for a second look or another chat, our team at Attleborough will be here to help.

Vurdert til 5 av 5 stjerner

Really pleased with my car

Really pleased with my car!
Connor was really helpful and very knowledgeable about the car, how it works and set it all up for me, explained it all very clearly too.

28. februar 2026
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Hi Clare, thank you for your lovely review! It's been my pleasure to help you sort out your new Dolphin Surf, and we look forward to seeing you back in when the time comes sort Simon out with an equally colourful BYD! – Connor

Vurdert til 5 av 5 stjerner

Great experience

Great experience, very helpful when buying my first electric car.

27. februar 2026
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Svar fra Busseys Norfolk

Thank you for your lovely review, we hope you enjoy your first car - Millie

Vurdert til 5 av 5 stjerner

Amazing service

Amazing service. Very quick and helpful.

27. februar 2026
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Svar fra Busseys Norfolk

Hi Cristina, thank you for your lovely review! I hope you enjoy all the new tech on your Seal U DMi, and once again if there is anything we can do to help, just let me know - Connor

Vurdert til 5 av 5 stjerner

Great experience

Great experience, Jake is fab

26. februar 2026
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Svar fra Busseys Norfolk

Hi Dean, thank you for your kind words. It was a pleasure to assist you with your brand-new Sealion 7 purchase. I enjoyed our chats about sports and coaching, and really appreciated your insights. I wish you continued success with your businesses, and wish you all the very best – Jake

Vurdert til 5 av 5 stjerner

Buying a Peugeot 3007

Jake is a very knowledgeable and nice person to deal with. I’m very happy with my experience of buying a car from Busseys.

20. februar 2026
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Svar fra Busseys Norfolk

Thank you so much for the 5-star review! We’re thrilled to hear that you had such a positive experience purchasing your Peugeot 3007.
Jake is indeed a valued member of our team, and we’ll be sure to pass your kind words along to him—he’ll be delighted to know his knowledge and service made a difference.

Vurdert til 5 av 5 stjerner

Jake was very informative and…

Jake was very informative and attentive. Second time I have bought a second hand car from here. Very pleased with the service.

18. februar 2026
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Svar fra Busseys Norfolk

Thank you so much for the 5-star review! We are thrilled to hear that this is your second time purchasing a vehicle from us. It’s great to know that Jake took such good care of you and provided the attentive service we strive for. Enjoy your new car, and we look forward to seeing you again for the third one down the road!

Vurdert til 5 av 5 stjerner

First class service

From beginning to end the team at Busseys were great, nothing was too much trouble for Jake who was my sales executive.

Clear communication, did everything they said they would do to make the process as simple and easy as possible.

If you need a new or used car I cannot recommend Busseys enough.

14. februar 2026
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Svar fra Busseys Norfolk

Thank you so much for your kind words! We are thrilled to hear that you had a first-class experience with us from start to finish.
We’ll be sure to pass your praise along to Jake—he’ll be delighted to know his efforts to keep things simple and clear made such a positive impact on your journey. We strive to make the car-buying process as easy as possible, so it’s wonderful to know we hit the mark for you.
Enjoy your new car, and thank you for recommending Busseys!

Vurdert til 5 av 5 stjerner

Second purchase from this company

Second purchase from this company; excellent, professional and friendly service from Chandler Fletcher again. He is the epitome of good customer service and highly recommend him. Thanks Chandler-lovely car too!

13. februar 2026
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Svar fra Busseys Norfolk

Thank you so much for returning to us for your second purchase! There is no higher compliment than a returning customer, and we are so glad to have had the opportunity to help you again. We'll be sure to pass your wonderful praise along to Chandler. We're thrilled you're loving the new car! Happy driving, and we look forward to seeing you again.

Vurdert til 5 av 5 stjerner

Jake contacted me back straight away…

Jake contacted me back straight away with a personalised video of the car I was looking to purchase, which was full of the information needed.

Very professional and reassuring regarding of the purchase. Always answering calls and emails whenever I had any questions.

Thanks Jake.

13. februar 2026
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Svar fra Busseys Norfolk

Hi there, thank you so much for the kind words! We’re thrilled to hear you enjoyed the personalised video—we find it’s the best way to give you a clear, honest look at your next car.
Jake is a valued member of our team, and he’ll be delighted to hear that he made your experience so reassuring. Please don't hesitate to reach out if you need anything else!

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