The carpet was delivered quickly, and it appears to be of good quality and as envisioned. Unfortunately I ordered the wrong amount but Burts organised a stress free return and full refund minus the de... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Vis mer
Great product for the price. Minor faults are that when I looked online it seemed to be in stock with 2-3 day delivery. When I received no delivery emails I questioned it and was told I had to wai... Vis mer
Prompt dispatch of well packaged carpet remnant. Friendly, helpful courier who delivered inside the front door . Excellent quality carpet, easy to lay and looks great in the refurbished room. 3rd Burt... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Burts Online Ltd
Skrevet av virksomheten

- Customer service is our focus!
- Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.
Kontaktopplysninger
Union Street, TS1 5PW, Middlesbrough, Storbritannia
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 57 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellant service
Excellant service. Beautiful carpet. Fast delivery. Absolutely no hassle. So refreshing to speak to a human on the telephone who rang me (rather than the other way around! To arrange a convenient delivery date and time.
I would have no hesitation in recommending this company and would certainly use them again.
Great!
Easy ordering, fast delivery and product was just what I needed to match up with an existing carpet.
Truly Exceptional
The ordering and delivery process was managed by Phil, who provided excellent customer service, and kept us well informed by email and phone calls, way beyond the service you normally receive nowadays. Quite exceptional. Thank you.
Poor quality
Vinyl arrived was damaged have had no choice but to lay it as have no carpet down
Tartan carpet
I was kept informed all the way of the progress,it meant a lot I was able to organise a carpet fitter
Terrible delivery experience
I bought the vinyl then chose the day for it to be delivered as I was away. The day I chose was completely ignored and the vinyl was delivered to my home, left outside in the rain for 4 days and by the time I got back ( from a festival where there was no WiFi or signal) there were parts that were damaged. I am very upset. The sample was really nice but this has not been a good experience for me. Maybe it’s the delivery company and not Burt’s itself.
Delivered on time and very happy with…
Delivered on time and very happy with carpet remnant.
Definitely Amazing value
Amazing value. I saved £££s from buying here and then just sourced a local fitter.
I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underlay I saved myself £500.
Everything arrived well packaged split into 3 loads and within a couple of days of ordering.
I am over the moon and would highly recommend.
Amazing customer service and prices
Phil from Burts has gone above and beyond trying to get my carpet sent out in time for my carpet fitter and to tie his courier down to a delivery date. Burts use DX couriers who aren't very forthcoming with their communication, but this is the only negative. This company have a great range of carpets and underlay with extremely competitive prices. They really care about their customers, but my only advice is not to book a date with your carpet fitter and be extremely flexible with days for your delivery - notification tends to be a bit last minute.
Brilliant company to deal with
Brilliant company to deal with - from the initial pre-order enquiry to delivery they were efficient and polite!
Upon enquiring about the carpet they went the extra mile to make sure it was delivered the next day and a small issue I had with the underlay they kept on top of the courier issue until it had been resolved!
I will definitely use them again!
Prices were fantastic too!
Been using this supplier now for a few…
Been using this supplier now for a few years never had any problems at all and will carry on using would highly recommend
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