bru Anmeldelser 

Really pleased with the ceramic mug

Got one of these as a gift for my husband, he loves it! Very smooth drinking experience with the 360° lid.

Very happy with my travel mugs. Certainly recommend if you want pure untainted drinks

Definitely the best coffee mug I've owned. Coffee stays hot for hours and tastes so much better than even stainless steel mugs. Seals tightly enough that you never worry when tossing the mug in a bag. Super happy with the purchase!

Great product but more importantly great customer service.

Amazing mug with ceramic coating. One of a kind!!
I absolutely love the mug, the ceramic coating is the best as your coffee will not get that metallic taste. The only thing is the lid. It is almost perfect but not quite. When you open and close it makes a big noise that in a mtng is not very convenient. also, there is a part that is difficult to clean. Other than that, the mug is amazing

What a fantastic travel cup! I was looking for a ceramic cup as the metal and plastic ones make the drink taste funky.
This travel cup has a ceramic lined inner which means your drink tastes lovely, and stays really hot too!
The cup shape is great as it fits in my car cup holder, the lid is brilliant with the press and drink from anywhere feature. It's easy to clean too and I have never been so happy with a travel mug!
You won't be disappointed :)

The flavour of the coffee was perfectly retained in the Bru-cup. The cup is easy to use and clean.

Very good product and an exceptional 👌 customer service.

I cannot praise Bru’s customer service team highly enough.

I recently ordered one of their travel coffee cups, but unfortunately, Evri delivered a completely empty box after someone seemingly stole the cup en route. Dealing with missing or tampered deliveries is usually a massive headache, but Bru made the entire resolution process completely faultless.

A special shout-out to **Ashley**, who personally handled my issue. From the moment I reached out, I received numerous prompt, warm, friendly, and courteous replies. Instead of making me jump through hoops or wait weeks for a courier investigation, Ashley immediately arranged for a brand-new replacement cup to be sent out, which arrived incredibly quickly. The travel mug is also an excellent product and I will be back for more- especially in light of such an excellent service experience.

Bru's customer service was outstanding throughout. It is so rare to find a company that looks after its customers this well when things go wrong. Love the cup, and absolutely love the brand—highly recommended!

Excellent company and product,I needed the top of bru cup replaced and they kindly replaced it for free of charge. Five star customer service very customer centric and with high quality product, they are the few with ceramic coating so no stale smell, or metali test, very sturdy cool looking, I love them so much I have two of there travel mugs now,

I purchased a travel mug for my husband and I and we absolutely love it! No issues with leaking at all and keeps the drinks hot. We did have an issue with the lids, but after reaching out to Ashley, our problem was quickly resolved! They have amazing customer service and do everything in their power to make sure you are happy with your purchase. Will definitely be purchasing more in the future for friends and family!

Bought a travel cup from them, the cup itself is great but delivery was slow, this company uses Evri for delivery which is a shame because I now have to avoid them. Would be 5 stars if you just used a better delivery company.

My wife and I are both big fans of Brũ cups. They’re not only visually appealing but also keep our coffee and tea warm without affecting the taste. The ceramic coating is particularly impressive. However, we encountered a minor issue with the lid, but Brũ’s customer service promptly resolved it. Once the lid was fixed, I can confidently say that the lid design is fantastic!
Also take note that the Customer Service has been incredible. Quick response and solutions.
Definitely recommend Brũ for coffee and tea drinkers looking for a quality cup/tumbler.

We looked at lots and lots of travel cup options and these were the only ones we found that ticked all of our boxes;
- Matching / coordinating while still allowing for our cappuccino/ flat white differing coffee tastes / sizes
- No aluminium
- Leakproof
- Stylish
- Not bulky
- Robust

- And didn’t impact the taste of our favourite coffees - turns out we weren’t quite right about this one, it actually makes our coffee taste much better!

The bru cup team are at the top of the game. I can’t recommend them to you highly enough. Kind, responsive, candid and just good people.

Love that we found them!

I became interested in the Bru travel mug because I wanted a mug that had a ceramic interior that was also designed for travel, which the Bru travel mug is. The mug itself is excellent. Beautiful design, beautiful implementation of the travel mug concept, and functionally delightful to use.

I learned shortly after getting my mug that the lid had some issues. Ashley was immediately responsive via email, and remained so while the lids were redesigned and sent out. Having now received my new lid, I appreciate how Bru is supportive of their existing customers and products while still evolving and making their products even better than they already are.

Highly recommended.

Ashley has been outstanding with an issue I've had with my cup. Quick, responsive and efficient. To the owners and senior leadership team at Bru, you have a real star on your hands

I have been using my bru cup daily for over three years now, ever since the Kickstarter campaign, and I couldn't be happier. The quality is truly exceptional – even after all this time, it’s still perfectly intact and looks great. One of the best features for me is that it is truly dishwasher safe. I’ve put it through countless cycles, and it still performs perfectly without any loss in quality or insulation. It’s rare to find a travel cup that is this durable and easy to maintain. On top of the great product, the customer service is outstanding. They are friendly, fast, and really care about their long-term supporters. If you’re looking for a sustainable, high-quality cup that actually lasts for years, I highly recommend bru! 5 stars! ⭐⭐⭐⭐⭐

I had an issue with my product initially, but I’m really impressed with how it was handled. Ashley was incredibly helpful and made sure everything was resolved.

It's appreciated! Thank you for your help.

Gemma

After a bit of a hiccup initially, Ashley at Bru Cups rectified the situation quickly and efficiently. We are very happy with the product. It works really well and keeps our coffee warm for more than 6 hrs!