Brakes work good the only thing I would recommend is to do away with the costumer having to sign for the package, it’s very annoying. It took three delivery attempts before fed ex final got us.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Hello, This is my very first Brompton, and I couldn't be more excited. I've wanted one for quite some time. After placing an order for a C-Line Low-handlebar, I was disappointed to receive an ema... Vis mer
My experience for the last 3 month for my bike was great one of the best decision i made to get my brompton c line tour de france im enjoying it especially in the city.And Big credit to the people who... Vis mer
Brompton are one of those rare companies that go above and beyond when you need them. It just makes it do much easier to buy Brompton bikes knowing that should you have any problems they're there for... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
For the last 40 years we have changed the way that people get around cities on our folding bike. Each one is handmade in our factory in West London ensuring that they are made to the best quality. The bike is available in a range of colours and options to suit your style and we have a wide range of luggage and accessories to further personalise your bike.
Kontaktopplysninger
Unit 1, UB60FD, London, Storbritannia
- support@brompton.co.uk
- brompton.com
4,4
Enestående
6k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The inner tube (tubolite) was delivered…
The inner tube (tubolite) was delivered quickly. I hope that the puncture to the previous tubolito I fitted, after only one trip was an anomaly!
18. mars 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Svar fra Brompton Bicycle
Hi Norbert,
Thank you for your review although I am sorry to read that you have not yet received your order.
Your feedback is highly valued, and I can assure you it has been shared internally to help ensure our dispatch times are communicated accurately to prevent similar issues in the future.
I am aware that a member of our Customer Service team has already contacted you directly to provide support and assist you in starting your Brompton journey.
If you need any further assistance with any Brompton service or product in the future, please do not hesitate to contact us via the link below and we will be more than happy to help:
https://www.brompton.com/s/contactsupport/
Kind regards,
Lyndon
Brompton Bicycle
The response was fast and polite
The response was fast and polite. The estimation helped me.
27. mars 2026
Anmeldelse skrevet uten oppfordring
Ordered and delivered when they said it…
Ordered and delivered when they said it would be. Straightforward. I enjoy rising the bike, but needed new tyre following a puncture.
25. mars 2026
Friendly and helpful.
5. mars 2026
Unfortunately the Brompton had a defect…
Unfortunately the Brompton had a defect due to the improper servicing of the rear wheel. The spokes were not properly tightened which resulted in the wheel dangerously swaying on the bikes first ride. I am disappointed as I expect higher standards from Brompton.
24. mars 2026
Svar fra Brompton Bicycle
Hello,
Thanks for taking the time to share your feedback, although I am very sorry to read about the issues with your new bike. All of our bikes undergo a pre-delivery inspection before leaving the factory to ensure they arrive in perfect working condition, and I apologise that you experienced issues with the tube and controller upon delivery.
We are keen to assist, and I am aware that a member of our Customer Service team has reached out to help resolve the issue.
In the meantime, if you ever need further support with any Brompton product or service, please feel free to visit our support page. It includes helpful "how-to" videos for at-home repairs and maintenance:
https://www.brompton.com/s/
Alternatively, you can contact our Customer Service team via email, phone, or video call and we will be always happy to assist:
https://www.brompton.com/s/contactsupport/
Kind regards,
Lyndon
Brompton Bicycle
Brake pads arrived promptly and easy…
Brake pads arrived promptly and easy and stress free fitting. Not cheap but like the bike quality and long lasting
23. mars 2026
Great from start to finish
Great from start to finish. Nothing bad to say about the bikes or the accessories. We really enjoy our brompton bikes.
24. mars 2026
Good quality and quick delivery.
24. mars 2026
Unfortunately I was sent the wrong…
My bad (senior moment) it was the right part and the excellent support helped me to solve the problem..
Brompton are brilliant
24. mars 2026
Svar fra Brompton Bicycle
Hello,
Thank you for taking the time to leave us a review and for providing your feedback. I am sorry to read that you received the wrong part, and I would like to assure you that we are here to support you and ensure the correct item is delivered.
A member of our team has been in touch to make things right and to provide any further support you may need.
If you ever need further assistance with any Brompton product or service, please feel free to visit our support page, it includes helpful "how-to" videos for at-home repairs and maintenance:
https://www.brompton.com/s/
Alternatively, you can contact our Customer Service team via email, phone, or video call and we will be always happy to assist:
https://www.brompton.com/s/contactsupport/
Lorena
Brompton Bicycle
I wanted the full Br Shop Experience…
I wanted the full Br Shop Experience after spending all that cash. Wasn't going to have a box delivered to my door!
Convent Garden store guys were nice and clearly explained everything I needed to know. Told me to take care. And I flew the nest!
Awesomeness.
Got aP line 4 SPD.
Changed the grips straight away. They are crazy originals.
Thanks guys.
I will be reminded of my luxury at the beginning of every month for the next year.
I'm sure it's well worth it!!
See you all soon for a service or something nice.
19. mars 2026
Ordered the bike and it was delivered…
Ordered the bike and it was delivered really quickly then called for some help regarding accessories and was given great customer service and advice
Thanks!
2. mars 2026
Dette er Trustpilot
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Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.