Bristolandbathintensivecourses Anmeldelser 

Svar fra Bristolandbathintensivecourses

23. mars 2026

Hi,

Thank you so much for taking the time to leave such a fantastic review — it really does mean a lot to us.

We’re absolutely delighted to hear how well things went with Tim. He’s a brilliant instructor and takes real pride in helping pupils build confidence quickly, especially when they may not have had the best experience previously. It’s great to hear he was able to get you test-ready in such a short space of time while keeping things calm, supportive and focused — that’s exactly what we aim for.

Your comments about his patience and approach are spot on, and we’ll make sure this feedback is passed on to him — it will mean a lot.

Wishing you all the best with your driving going forward, and thank you again for choosing us.

Kind regards,
Bristol & Bath Intensive Courses

Svar fra Bristolandbathintensivecourses

17. mars 2026

Thank you for your review. I’m sorry to hear that you feel disappointed with your experience.

For clarity, the full course of tuition was delivered as booked, and your instructor completed all of the scheduled hours with the pupil. We’re pleased to see that you were happy with the instructor at the time, as noted in your earlier correspondence.

At the time your course was taken, there were well-documented DVSA test availability issues nationwide, which unfortunately affected many learners and driving schools. A practical test date was secured as a holding date, and we advised that we would continue to monitor for earlier availability. We also suggested the use of a third-party cancellation app and offered to cover the cost to assist in securing a sooner test, however this option was not taken up.

We also confirmed that additional support and lessons would be provided if needed once a test date was in place, to ensure the pupil remained at the required standard.

We did respond in full to your formal complaint and, based on the fact that the tuition had been delivered, the matter was considered resolved in line with our terms.

That said, our aim has always been to help pupils progress to test successfully, and we remain happy to assist further if you would like to get back in touch.

Kind regards,
Bristol & Bath Intensive Courses

Svar fra Bristolandbathintensivecourses

12. mars 2026

Hi,

We take feedback like this very seriously and always investigate thoroughly.

From the details in this review alone we have unfortunately been unable to identify the booking being referred to.

If this review relates to a genuine booking, please contact us directly with your full name, course dates and booking reference so we can review the history and refund timeline properly.

We are always happy to investigate any concerns and resolve matters where possible.

Svar fra Bristolandbathintensivecourses

23. mars 2026

Hi,

Thank you so much for your kind and detailed review — it’s great to read about your experience.

We’re really pleased to hear how well things are going with Paul. He’s a fantastic instructor who takes a lot of care in building confidence from the ground up, especially with new drivers. It’s great to see the progress you’ve made already — going from no experience to driving independently with confidence is a big achievement.

Your mention of the reverse bay parking is exactly what good training is about — taking the time to work through it properly until it clicks. Everyone finds their own reference points at their own pace, and it sounds like Paul supported you perfectly through that process.

It’s also great to hear your mindset around continuing to build confidence before your test — that approach leads to safer, more capable drivers long term, which is exactly what we want for all our pupils.

We’ll be sure to pass your feedback on to Paul — he’ll really appreciate it.

Wishing you all the best as you continue your journey, and we look forward to helping you all the way through to test success.

Kind regards,
Bristol & Bath Intensive Courses

Svar fra Bristolandbathintensivecourses

3. mars 2026

This is a fake review as we have no record of you on our system and there is no such thing as a manual or auto test. You simply take the same test in whatever transmission you choose.

Svar fra Bristolandbathintensivecourses

17. feb. 2026

Thank you so much for taking the time to write this — it genuinely means a lot to both Tim and the whole team.

Learning to drive is about so much more than just passing a test. For many people it’s confidence, independence, overcoming nerves, and proving to yourself that you can do something that once felt scary. Hearing that Tim was able to support you through that journey is exactly what we hope for every pupil.

Tim really does take pride in building not just driving skills, but belief. Supporting someone who struggles with nerves requires patience, calm reassurance and consistency — and it’s fantastic to hear that you felt understood every step of the way. Those “chats behind the wheel” are often where the real growth happens.

The fact that you’ll carry what he taught you forward says everything. That’s what great instruction is about — not just helping someone pass, but giving them skills for life.

We’ll be sure to pass your words directly on to Tim — feedback like this means more than you probably realise.

Wishing you years of safe, confident and happy driving ahead. You’ve absolutely earned it 🚗✨

Svar fra Bristolandbathintensivecourses

9. jan. 2026

Thank you so much for taking the time to leave this review — it really does mean a lot to both us and your instructor.

Learning to drive can be stressful, especially when confidence is still building, so hearing that you felt comfortable, understood, and supported throughout your lessons is exactly what we aim for. A calm and patient teaching style makes a huge difference, and we’re proud that your instructor was able to create an environment where you could relax, focus, and grow in confidence behind the wheel.

Driving isn’t just about passing a test — it’s about developing safe habits, good judgement, and belief in your own ability. Knowing that you felt confident while driving tells us that the training was doing what it should: helping you progress at your own pace while still being challenged in the right way.

Thank you again for your recommendation. We wish you every success with your driving going forward, and please don’t hesitate to get in touch if you ever need a refresher lesson, motorway tuition, or any further support in the future. 🚗✨

Svar fra Bristolandbathintensivecourses

5. jan. 2026

Thank you so much for taking the time to leave such a kind review — it really does mean a lot to us.

We’re absolutely delighted to hear that your daughter passed first time after completing her 20-hour intensive course, and even more pleased that she had such a positive experience with Alan. He’s a highly experienced instructor, and comments about his patience, knowledge, and calm teaching style come up time and time again — so it’s lovely to see that reflected in your experience too.

Intensive courses can be challenging, especially when taken over a short period, so passing first time is a fantastic achievement and a real credit to both your daughter’s hard work and Alan’s instruction. Please pass on our congratulations to her — it’s a brilliant result and a great start to her driving journey.

Thank you again for your recommendation and for choosing us. Reviews like yours genuinely help other families feel confident when deciding who to trust with such an important milestone. We wish your daughter many years of safe and happy driving ahead 🚗✨

Svar fra Bristolandbathintensivecourses

19. des. 2025

Hi Toyah,

We’re sorry to read that you feel this way, but we do need to correct a number of factual inaccuracies in your review so that readers have a clear and fair picture.

Your daughter did complete the intensive course, with the remaining hours clearly explained as being conditional on reaching test standard, which unfortunately was not achieved at that stage. This was discussed openly during the course and is standard practice across intensive training.

Following the course, we made multiple attempts to arrange the remaining lessons, including contacting two separate instructors, both of whom confirmed their availability. We have email records showing these efforts. Unfortunately, we did not receive the engagement required to progress the bookings.

We must also clarify that no instructor advised your daughter not to use our company. This statement is untrue and unsupported.

While we understand frustration when expectations don’t align, threats of escalation or demands for a full refund for services that have already been delivered are not something we can agree to. Refunds are issued strictly in line with our published terms, which were accepted at the time of booking.

We remain open to resolving matters constructively and have always aimed to do so professionally and transparently.

— Bristol & Bath Intensive Courses

Svar fra Bristolandbathintensivecourses

18. des. 2025

Thank you for taking the time to leave your review, Lewis — and congratulations on your pass.

It’s great to hear how much of a positive impact Alan had on your training. He’s an experienced and genuinely dedicated instructor, and feedback like this reflects exactly the standard he sets. Helping pupils feel supported, confident, and properly prepared is what matters most, and it’s clear that Alan delivered that for you.

Passing a driving test is never just about turning up on the day — it’s about the quality of guidance, patience, and encouragement you receive along the way. We’re really pleased that Alan was able to give you the structure and reassurance you needed, and we’ll be sure to pass your kind words on to him.

Thank you again for choosing Bristol & Bath Intensive Courses and for recommending us. We wish you all the very best with your driving now that you’re on the road — enjoy the freedom and drive safely.

Kind regards,
The Bristol & Bath Intensive Courses Team

Svar fra Bristolandbathintensivecourses

18. des. 2025

Thank you so much for taking the time to leave such a detailed and thoughtful review — it genuinely means a great deal to us.

Starting your ADI journey is a big commitment, and we fully appreciate how important it is to feel supported, informed, and confident from the very beginning. We’re really pleased to hear that your experience so far has reflected exactly what we aim to provide: clear communication, easy access to resources, and a training environment where you always know help is available when you need it.

From the moment someone books, our goal is to remove uncertainty and make the process as straightforward and transparent as possible. ADI training can feel overwhelming at times, particularly early on, so having the right information at the right time — and real people you can speak to — is something we take very seriously. It’s great to know that both the office team and trainers have delivered that consistently for you.

We’re also delighted that you’ve found the training to be good value for money. We work hard to ensure that our courses are not only competitively priced, but also genuinely focused on quality, structure, and real-world preparation — not just getting through the exams, but building the foundations for a successful career as an instructor.

It’s especially encouraging to hear that you’re planning to join Bristol & Bath Intensives once qualified. Supporting trainees through training and then into work is something we’re proud of, and we always aim to create long-term relationships rather than short-term courses.

Thank you again for your recommendation and kind words. We wish you every success with your ADI Part 1 and the rest of your training, and we look forward to continuing to support you as you progress through the qualification process.

Kind regards,
The Bristol & Bath Intensive Courses Team

Svar fra Bristolandbathintensivecourses

16. des. 2025

Hi,

Thank you very much for taking the time to leave this review — it’s genuinely appreciated.

We’re really pleased to hear that you found the PDI training both thorough and flexible. Supporting trainee instructors properly is something we take very seriously, and we know how important it is that training can fit around existing workloads rather than becoming an added pressure. Our aim is always to develop confident, capable instructors while allowing them to progress at a pace that works for them.

It’s great to hear that you enjoyed delivering intensive courses and experienced first-hand how effective that format can be. Spending 20 or 28 hours with a single pupil over a short period allows for continuity, consistency, and strong rapport, which often leads to quicker progress and improved confidence for both pupil and instructor. It’s something many instructors find particularly rewarding once they’ve experienced it.

We’re also really pleased that you felt supported by the team. Creating a positive, supportive working environment is just as important to us as delivering high-quality training to pupils. We’re proud of the network of local instructors we’ve built across Bristol, Bath, and Weston-super-Mare, and it’s always encouraging to hear that sense of teamwork reflected back by those working within the company.

Thank you again for your kind words and for being part of the team. We wish you every success as you continue your instructor journey, and we’re glad to have supported you along the way.

Kind regards,
Emma
Bristol & Bath Intensive Courses

Svar fra Bristolandbathintensivecourses

16. des. 2025

Hi Jack,

Thank you so much for taking the time to leave this review — it genuinely means a lot to us.

It’s really encouraging to hear how positive your experience has been with your theory learning and the online training resources. A huge amount of care goes into making our theory support clear, structured, and accessible, so it’s great to know the videos and materials are helping you feel more confident and prepared for your theory test.

Everyone learns differently, and one of our core aims is to make sure pupils feel supported at their pace, without pressure or judgement. Learning something new — especially driving and theory — isn’t always straightforward, so it’s completely normal for certain topics to take a little longer to click. What matters most is that you feel comfortable asking questions, revisiting material when needed, and building confidence step by step.

We’re especially pleased to hear your trainer has been supportive. Having a patient, encouraging instructor can make all the difference, and we place a lot of importance on matching pupils with trainers who understand that progress isn’t one-size-fits-all. Confidence and understanding are far more important than rushing.

It’s brilliant to hear that you’re now feeling well prepared and looking forward to your theory test — that’s exactly where we want our pupils to be. Keep up the great work with your learning, and don’t hesitate to keep using the resources available or ask for help whenever you need it. Support doesn’t stop once the materials are given; we’re always here to help you move forward with confidence.

Thank you again for your kind words and for trusting us with your learning. We wish you the very best of luck with your theory test and look forward to continuing to support you on the rest of your driving journey.

Warm regards,

Emma
Bristol & Bath Intensive Courses