Brainwavz Audio Anmeldelser 267

Brainwavz have an horrific logistical arrangement for their delivery via Amazon; even when ordered directly from Brainwavz, they arrange distribution from Amazon for European orders. In my case, I ordered replacement earpads from Brainwavz over 2 weeks ago; I received an email from Brainwavz confirming my order would be delivered by Royalmail, expected 5 days later. I contacted Brainwavz a week after expected delivery to be told the order was being delivered via Amazon. Brainwavz need to wait a further 2 weeks before they can raise a ticket with Amazon to chase up an order. So if you need something from Brainwavz, be aware and plan well ahead!

Great selection, good prices, good quality. The trifecta of shopping bliss! Good company to deal with all around, highly recommended!

Great replacement ear pads.
High quality and durability

Product is good but u should really adapt Pricing and produce in India and expand your product range from headphone oriented business to gaming peripherals and gadgets customization stuff like dskin.
way too high prices for Indian consumers (Solution-Produce in India)
TAKE RISKS..because if u don't SOMEONE ELSE WILL

Always spot on quick delivery and good prices what's not to like

I placed a small order with Brainwavz audio for some headphone covers, which didn't arrive. They sent it via Amazon logistics who send lots of stuff to my house, but for some reason this one never arrived although the tracking status changed to delivered. Because of the status they are refusing to re-deliver or refund. While I don't doubt they sent it and someone no doubt has a set of headphone covers (which are probably useless to them), Brainwavz has my £18 and I have nothing. They are point blank refusing to do anything, in breach of UK consumer rights law. Don't deal with this crap company, or risk losing your money if your delivery gets lost.

Always a pleasure dealing with brainwavz! I recommend their products confidently and thoroughly enjoy using my various Bwavz electronics

Freight delays due to Covid. June order not received into Sept so a little anxious. Brainwavz team reassured me , great support. Finally arrived on the weekend.
Great product as usual !

Fr ATH M50X. Night & day in regards to comfort. The stock pads would hurt & heat up in less than an hour, w the BW pads— I would actually fall asleep with them on.

Regarding sound signature (ATH M50X), w the BW pads- u gain a good amount of soundstage but lose a bit of bass. Nothing any EQ couldn’t fix.

& for the people complaining about them changing the sound characteristics of the (any) headphones- be realistic; these pads are $20 & have a universal fit, what more r u going to expect?

High end HPs ($3-5K) that offer changeable pads specifically says the acoustics WILL change when replacing. Don’t expect it won’t, if you cant accept that then u best opt for new headphones that will satisfy u better. It’s $20, get it or don't— but pleassse curb your expectations as some of these reviews r silly & a bit ignorant.

I bought HM5 Headphones last year based on the fact that I have HM2 before that. I already knew that the sound quality of the product is very good i.e balanced in every way. I trust the brand even though it's not popular in India. It takes one to know one. I invested my money on HM2 just to try a different product didn't know about the outcome & it changed my whole listening experience altogether.

Truly amazing & will look to buy some amazing products in the future.

I saw some positive youtube reviews and ordered the Brainwavz GEL Gaming Earpads XL Micro Suede.

Ordering process was easy from their great website.
It took a while to get my order, but thats fine.

Problem is that the cooling gel and foam part were glued all wrong together and i had one disformed earpad. So the part connecting to my ear is not straight. As a result it doesnt cover an ear correctly, meaning sound escapes and loosing sound quality (apart from looking aweful).

I contacted brainwavz support and after sending photos they send a new set. That took a while again to arrive. To bad i had to pay import costs for a guarantee product (Europe).

But to my surpriced both just received earpads were disformed as well…

I take my loss and give up on Brainwavzaudio.com

Delivery was a long wait and the product is cheap crap. I bought replacement ear covers for my steel series headset and the ones that arrived were garbage that wouldn't ever fit on a pair of steel series. £20 for shoddy ear covers. Absolutely disgusting! Don't buy from these!

Horrible company. Horrible service. I ordered a pair of headphone pads, they never arrived. They even sent me the wrong tracking number for the wrong country. I contacted them several times asking for refund or to rectify the situation. They were unhelpful and always blaming "covid disruptions". I haven't had any "covid disruptions" with any other on line seller. Avoid Brainwavz just like you avoid covid. I only wish there was a vaccine against Brainwavz as well.

Fast delivery, product broken after 2-3 months from regular use

Overall shopping online is a good experience. The ear pads purchases are of good quality. But the 3d printed sennheiser ear pad adapters quality are questionable. Both the left and right adapters I purchased had a break somewhere although I still managed to use it for my sennheiser hd650 headphones so that I could use the brainwavz ear pads.

I bought these pads to revitalise 2 older pairs of Sony headphones - the venerable MDR-7506's and also a pair of MDR-1R's.
The sheepskin leather pads were easy to fit (with minor modification for the 1R's, since they're not specifically made for them) and have improved the comfort of both pairs over the worn out original cushions, and rejuvenated the sound quality.
I wholeheartedly recommend these cushions if you're wanting to bring your headphones back to life.

So far my experience has been very poor. Brainwavz say on their site that items would be shipped immediately and that creates the expectation that the product would reach you within the timeframe stated on their site. I've been waiting for a month and a half for products ordered from Brainwavz and still can't even get shipping updates. To balance this out, we are in a global pandemic, and I understand that, but giving customers the option to use faster courier options or any option other than Chinese post would be hugely beneficial. I'll change my review once I get my products.

The earpads I got from Brainwavz were a great fit for everyone of my headphones from unknown brands such as Archgon, to the more populars House of Marley and Sennheiser. I recommend them to anyone who is looking for a good fit and durability.

I ordered replacement ear pads for my philips fidelios x2 headphones and some headphones and game pad stands, no issues.

Poor experience with support staff/the delivery process. Online functionality and ordering process was fine, however, while the support staff was responsive, they did not actually look into my order. I ordered from Canada and followed up twice, once 2 weeks after ordering and another time 1 month after placing the order. Both times the support agent assured me that the order was in progress. Almost 8 weeks after placing the order, I emailed the HK-based delivery carrier and they informed me the shipment was never processed properly. At this point the support person reached out and told me it was going to be sent again.

All in all, I will end up waiting 3 months (~60 business days) for an order that said it should take 10-15 business days to deliver, possibly 30 due to COVID (which I understand and appreciate).

If the support agent had actually looked into my shipment when I asked the first two times, perhaps it might be different. They did not offer any goodwill gestures for this mishandling of the situation.

Price was good, though.