Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I absolutely love my wyze cameras and my subscription with wyze! My doorbell camera failed after only one year and wyze gave me a full store credit in the same amount. Their customer service is aweso... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I’ve had a great experience with Wyze. Their products are affordable, easy to set up, and offer features you’d normally expect from much more expensive brands. Everything works reliably, and the... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

When I googled reviews, Google said it was a great camera. However, after buying and using IM SO DISAPPOINTED and now all of a sudden the negative reviews are coming out. I have to keep resetting my s... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

The cameras decide on their own where to default to. You can set zones, do all the troubleshooting, all the reddit suggestions, but the cameras still randomly face straight down. What is the point of... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Elektronikkbutikk
  2. Fotobutikk
  3. Elektronikkfirma
  4. Kamerabutikk

Opplysningene stammer fra ulike eksterne kilder

Wyze Labs, Inc. also known as Wyze is a US company based in Seattle, Washington, US that specializes in inexpensive smart home products and wireless cameras.


Kontaktopplysninger

  • Lake Washington NE Blvd 4030, 98033, Kirkland, USA

  • www.wyze.com

2,0

Under middels

TrustScore 2 av 5

536 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I absolutely love my wyze cameras and…

I absolutely love my wyze cameras and my subscription with wyze! My doorbell camera failed after only one year and wyze gave me a full store credit in the same amount. Their customer service is awesome and they make it right! I didn't even have my reciept anymore and they still issued me a store credit so I was able to buy a new camera. I have never had any problems with wyze im very pleased with them and will continue to use them.

15. april 2026
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Svar fra Wyze

Thank you so much for sharing your experience with Wyze! We’re thrilled to hear how much you enjoy your cameras and subscription. I’m especially glad our support team was able to help with your doorbell camera and get you a store credit quickly, even without a receipt. Your trust means a lot, and we’re grateful to have you as part of the Wyze community.

Vurdert til 5 av 5 stjerner

Love my Wyze service and cameras

I have 3 different Wyze cameras. My first one was given to me yrs ago so I got the service cause it offered the first 3 months free. I have now had the service for at least 3 or 4 yrs. I have NVR had any issues ever. I recently called support just because I couldn't figure out how to do something and they told me how to do it in 5 minutes. I love my camera I love my service. And the customer support I got was excellent.

12. april 2026
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Svar fra Wyze

Thank you so much for sharing your experience. It means a lot to hear that your Wyze cameras have served you well for years and that our support team was able to help you out quickly. We’re thrilled that you’re enjoying both the service and the customer care. Your trust and loyalty truly matter to us.

Vurdert til 5 av 5 stjerner

I love my Wyze products

I love my Wyze products! I’ve got cameras, doorbells, lights, and even the air purifier. I rarely run into issues but when I do, support has always been super polite and helpful. Love Wyze!

7. april 2026
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Svar fra Wyze

Thank you so much for the awesome review and for trusting us with so many spots in your home! We’re thrilled to hear you’re enjoying your products and that our support team has been able to help when needed. We truly appreciate your support and for being a part of the Wyze family!

Vurdert til 5 av 5 stjerner

Products and Support are top notch

I have been using their products for a few years with mainly no issues. The first ti,e I had am issue I contacted support and they were able to resolve it immediately. I would definitely recommend using them.

7. april 2026
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Svar fra Wyze

Thank you so much for taking the time to share this! We really appreciate you sticking with Wyze over the years and are glad to hear things have gone smoothly overall. We're especially happy our support team was able to resolve your issue right away. Thanks again for the recommendation and for being part of the Wyze family!

Vurdert til 5 av 5 stjerner

I’ve had a great experience with Wyze

I’ve had a great experience with Wyze. Their products are affordable, easy to set up, and offer features you’d normally expect from much more expensive brands.

Everything works reliably, and the app is simple to use. I also appreciate that they continue to improve their products with regular updates. Customer support has been helpful when needed as well.

Overall, Wyze is a great option if you want solid smart home tech without spending a fortune.

5. april 2026
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Svar fra Wyze

Thank you so much for taking the time to share this thoughtful review! We’re really glad to hear you’ve had a great experience with Wyze and that our products have been easy to set up and reliable. It’s great to know you’re finding the app simple to use and that our regular updates and support have been helpful. We truly appreciate your recommendation and are grateful to have you as part of the Wyze family!

Vurdert til 1 av 5 stjerner

Dont believe the Wyze hype

When I googled reviews, Google said it was a great camera. However, after buying and using IM SO DISAPPOINTED and now all of a sudden the negative reviews are coming out. I have to keep resetting my settings 1 to 2 times a day. Ridiculous!! Why doesnt it keep the settings? I end up going hours with out recording. Im not going to check my frickeing cameras every 5 minutes. I would not recommend this camera.

5. april 2026
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Svar fra Wyze

Hi there, we are sorry to hear you may have had a bad experience and would like to look into this further. If you have not, could you please reach out to our Wizards team (www.support.wyze.com) about this issue so we may help?

Alternatively, if you have already sent in a request, could you please send us your most recent ticket number so we may take a look? Thank you.

Vurdert til 5 av 5 stjerner

I really like their range of affordable…

I really like their range of affordable cameras for different uses around my home, especially for checking in on pets while out/away. I had to speak with their customer support recently and they were very polite and gave good guidance. I'll often recommend Wyze to friends or family who also share similar comments with me

27. mars 2026
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Svar fra Wyze

Thank you for the wonderful review. We’re glad our cameras have been useful for keeping an eye on things at home, and it’s great to hear our support team took good care of you. Your recommendations to friends and family mean a lot to us, thanks again for sharing your experience.

Vurdert til 1 av 5 stjerner

PLEASE don't make the same mistake that…

PLEASE don't make the same mistake that I did. Do not waste your time and money buying Wyze products. I bought several wyze cameras and they stopped working immediately after the warranty ended. The quality of the cameras are garbage. The resolution on the cameras are terrible. It is really difficult to identify people and you can't see the make and model of a vehicle. The cameras are pointless. When I called to talk about my broken cameras I found out after extensive hold times that nobody at the company cares and they do not stand behind their products. No supervisor will call you back after you request one. Please spend your money on a company with quality products that has decent customer service who cares about their customers. Wyze is TERRIBLE.

29. mars 2026
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Svar fra Wyze

Hi there, we are sorry to hear you may have had a bad experience and would like to look into this further. If you have not, could you please reach out to our Wizards team (www.support.wyze.com) about this issue so we may help?

Alternatively, if you have already sent in a request, could you please send us your most recent ticket number so we may take a look? Thank you.

Vurdert til 5 av 5 stjerner

Great!

I’ve been using Wyze products for a while now, and honestly, they’ve become one of those brands I recommend without even thinking about it. Everything just works the way you hope it will which is great for me since I am not very good with tech in general.

My Wyze Cam v4 cameras in particular have been a standout. The video quality is crisp, the night vision is surprisingly good, and they respond quickly when I check in from my phone. It’s the kind of upgrade where you immediately notice the difference. They feel like premium cameras without the premium price tag.

If you’re looking for reliable home security without making your wallet cry, Wyze is an easy choice.

11. februar 2026
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Svar fra Wyze

Thank you so much for your review!

Vurdert til 1 av 5 stjerner

This company ignored several of my…

This company ignored several of my emails asking about support for their app...so I decided to return the camera to Amazon and buy a BLINK...BLINK does not ignore their paying customers like WYZE...what a loser company...do not buy their products unless you want to fly by the seat of your pants when you have an issue or complaint...WYZE was a POOR CHOICE.

1. mars 2026
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Svar fra Wyze

Thanks for sharing your experience. We were unable to find any support tickets with the information provided, so we didn’t have the opportunity to assist before the return. We appreciate the feedback and will continue working to improve how we support customers.

Vurdert til 1 av 5 stjerner

My garage cam stopped working

My garage cam stopped working. I’ve gone through the entire list of recommended fixes from Wyze and spent many hours. With no luck, I turned to online articles on Reddit and tried some of those solutions, and discovered this is a widespread problem with Wyze products. I eventually followed the Wyze suggestion and created a ticket, and was assured I’d get a response from customer service in a day or two. What I got was a response from an AI bot, regurgitating absolutely every troubleshooting “solution” that I had already tried. I’ve come to understand that Wyze is a garbage product, with garbage customer support. Will be glad to never recommend or buy this trash product again.

12. mars 2026
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Svar fra Wyze

Thanks for reaching out, we're sorry to hear how frustrating this experience has been. We definitely want to help get this resolved for you. To look into your case and move things forward, we’ll need the ticket number you received when you contacted support. Once we have that, we can dig in and assist further.

If you have not reached out to our team, please reach out at www.support.wyze.com.

Vurdert til 3 av 5 stjerner

For the price the wyze cam v3 is a…

For the price the wyze cam v3 is a steal but the app is getting cluttered with ads. The company needs to chill with the constant upselling

23. mars 2026
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Svar fra Wyze

Thank you for your feedback. We’re glad to hear you think the Wyze Cam v3 is a great value. We also appreciate your thoughts on the app experience and the ads/upselling. Your input helps us improve and find the right balance for our users. We’ll make sure to share your comments with our team.

Vurdert til 5 av 5 stjerner

Fast, friendly and accommodating customer service team

Had a V3 camera that was not connecting after several years of use. When I contacted customer service (who answered pretty quickly) to troubleshoot the problem and found that it had failed and was out of warranty, they offered a discount code to purchase a new camera for less half price. Exceeded my expectations.

20. mars 2026
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Svar fra Wyze

Thank you for sharing your experience. We’re glad our team was able to assist you quickly and that the solution exceeded your expectations. We really appreciate your support and kind words!

Vurdert til 5 av 5 stjerner

Hey, you. Yeah you. Read this.

I have 4 of their solar cameras. I bought a 3 pack at first and those have been performing flawlessly. And I've had those 3 since January of 2026 (I'm writing this review on March 20th of 2026) I got a 4th one at the beginning of March. And that one wasn't performing near as well as the other 3. It didn't want to charge and i moved the solar panel and that still didn't help. I went through the entire troubleshooting list they provide then I got ahold of support. They responded quickly and suggested a factory reset (the only step i didn't try because i didn't feel like pulling out the ladder lol) after the factory reset i waited 2 days and the factory reset didn't help. I was communicating via email with support during said time. As of writing this I have a free replacement on the way. Sure it took a few days to resolve but that's not their fault at all. It took some time to see if the factory reset would effect how the camera charged. And I was very satisfied when they offered to send a replacement. I have and will continue to recommend wyze to friends, family, and colleagues. I work as a delivery driver and I will recommend wyze to people i deliver to.

19. mars 2026
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Svar fra Wyze

Thank you for sharing your detailed experience and for your continued support of Wyze. We’re glad to hear your first three solar cameras have been performing flawlessly, and we appreciate your patience while we worked with you on the fourth one. It’s great that the replacement is on the way and that you were satisfied with the solution. Your recommendation to friends, family, and even people you deliver to means a lot to us. Thank you for helping spread the word about Wyze!

Vurdert til 5 av 5 stjerner

Solid customer, for years

I've been with Wyze for many years and never had a problem with their cameras. I have many, and even my first camera is still working great. Good prices and all I can ask for in a security camera. I also use the vacuum and scale. Why pay more for features you will never use. Recently, the customer service through chat was great and issue solved.

18. mars 2026
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Svar fra Wyze

Thank you so much for sharing your experience and for being a loyal Wyze customer for all these years. We’re thrilled to hear that your cameras, vacuum, and scale have been working well and that you’re happy with the value we offer. It’s also great to know that our chat support was able to resolve your recent issue. Our team works hard to make sure every customer gets the help they need. We really appreciate your support and kind words!

Vurdert til 1 av 5 stjerner

Wyze cameras are a scam.

I have sent Wyze over 50 12 second videos over the last year showing how lousy their recognition algorithms are by constantly mistaking cars and lighting changes for people. They have not ONCE responded by text or email to discuss this, even when I have opened multiple tickets with my contact information.

18. mars 2026
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Svar fra Wyze

Hi there, I understand how frustrating this situation has been, especially after taking the time to send multiple video samples and open several tickets. I’ve reviewed your ticket history, and it appears that our team has previously reached out but did not receive a response.

That said, I want to assure you that your concern is being taken seriously. A member of our team is currently reviewing your case, and you can expect an update via email so we can work toward a resolution.

We’re here to help, and we genuinely want to get this sorted out for you. We do ask that communication remains respectful so we can continue assisting you as effectively as possible. Thank you for your patience and understanding.

Vurdert til 1 av 5 stjerner

Customer support is atrocious

14. mars 2026
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Svar fra Wyze

Hi there, we’re sorry to hear about your experience. Our team has reached out regarding your issue and we’re currently awaiting a response from you. Please check your most recent email from us so we can move forward. Thank you.

Vurdert til 1 av 5 stjerner

Total ripoff DISHONEST company.Beware

11. mars 2026
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Svar fra Wyze

Hi there, we’re sorry to hear about your experience. Our team has reached out regarding your issue and we’re currently awaiting a response from you. Please check your most recent email from us so we can move forward. Thank you.

Vurdert til 1 av 5 stjerner

Once again there's company all of a…take your money and do nothing to help

Once again there's company all of a sudden now they want to write on your review thing that they're trying to contact you I have repeatedly contacted them I have repeatedly replied to them and we've gotten nowhere I asked for my money back I told him they can come get these piece of junk and yet they're going to say they're waiting on a reply from me they're not waiting on no reply they're reply is they're not going to take care of knowing

11. mars 2026
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Svar fra Wyze

Hi there, our team has reached out regarding your issue and we’re currently awaiting a response from you. Please check your most recent email from us so we can move forward. Thank you.

Vurdert til 1 av 5 stjerner

The cameras decide where to point

The cameras decide on their own where to default to. You can set zones, do all the troubleshooting, all the reddit suggestions, but the cameras still randomly face straight down. What is the point of a security camera that points directly at the ground? These were difficult to set up and have been a constant maintenance chore. Please nobody buy this disgraceful line of products. These swindlers should be ashamed of themselves selling such obvious manfunctional products

10. mars 2025
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Svar fra Wyze

Hi there, we are sorry to hear you may have had a bad experience and would like to look into this further. If you have not, could you please reach out to our Wizards team (www.support.wyze.com) about this issue so we may help?

Alternatively, if you have already sent in a request, could you please send us your most recent ticket number so we may take a look? Thank you.

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