Sales staff well versed regarding various product options, courteous & very helpful. Orders were sent out quickly, the one sent by Purolater arrived on time, however the one sent Canada Post ended up... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Everything went completely according to plan. The representative was very professional and thorough, setup an account for me, and moved things along for this sale, but did not rush through things.
Sales were great, but I was confused a bit about delivery, communications said pickup at terminal, yet the delivery address on documents was my home address. Should give the address of the terminal wh... Vis mer
September 2024 - Calgary, Alberta. Incredible savings when you buy online and fast shipping. We will not go back to the traditional a/c furnace sales channel. Where the total cost of replacement wa... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Leverandør av varmeutstyr
- Butikk for klimaanlegg
- Leverandør av varmtvannsbeholdere
- Leverandør av varmtvannssystemer
- Ovnsbutikk
- Produsent av ventilasjonsutstyr
Skrevet av virksomheten
BPH Sales' wide selection of only the best in quality HVAC, hot water, and IAQ products from North America's leading brands, rest easy knowing that you and your loved ones will stay safe and warm. HRV or ERV air exchangers, tankless water heaters, boilers, combi-boilers, heat pumps, gas furnaces, unit heaters - we have you covered! From retrofits and renovations to new builds, our team of experts will help you to make sure you understand what products best fit your needs. We will only recommend products that we would install in our homes - a testament to our trust and faith in the quality brands and models we carry! Get in touch with BPH Sales today to find out more about their cross-Canada services.
Kontaktopplysninger
PO Box 255, S0G4L0, Silton, Canada
- +1-800-827-4306
- info@bphsales.ca
- bphsales.ca
4,5
Enestående
247 anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 60 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great customer service with…
Great customer service with knowledgeable stall to help with my order
8. januar 2024
Svar fra BPH Sales
James, we are happy to hear our HVAC and hydronics professionals were able to help you with your order! We pride ourselves on providing experienced, professional support, so glad to hear it was appreciated :)
The BPH Sales Team
Svar fra BPH Sales
Hi Sergey,
Glad we met your timing expectations with your order!
We look forward to welcoming you back again in the future.
The BPH Sales Team
Svar fra BPH Sales
Hi Paul,
Thanks for taking the time to leave a positive review for our team. Sharing your experience helps us to build a better and stronger team, as well as helps other customers to decide whether to purchase products through ourselves or another company.
We appreciate you taking the time!
The BPH Sales Team
Delivery was quick and control does as…
Delivery was quick and control does as advertised.
5. januar 2024
Svar fra BPH Sales
Hi Harold,
Glad you are happy with the controller and the speed of your delivery.
We look forward to welcoming you back again in the future for all of your HVAC or hydronic needs.
The BPH Sales Team
Customer service was excellent when I…
Customer service was excellent when I bought our HRV unit. They were helpful in sizing the unit and making recommendations
4. januar 2024
Svar fra BPH Sales
Hi Wayne,
Thanks for taking the time to leave this feedback for our customer service team; they always appreciate hearing from a happy customer. Glad they were also able to sufficiently help in sizing and recommending a product for your home.
The BPH Sales Team
Great Service and Product
I needed advice on HRVs and ERVs and I ordered an ERV to be shipped to Ontario. Delivery was completed in a reasonable time after the holidays but BPH even called me in advance to apologise for the delay. The equipment arrived safely and is exactly as described.
2. januar 2024
Svar fra BPH Sales
Geoffrey,
Thanks for understanding the delayed delivery due to our warehouse team enjoying some hard-earned days off during the holiday period! We are always glad to work with customers such as yourself, and are even happier to hear your are happy with our service level overall.
We look forward to welcoming you back again in the future!
The BPH Sales Team
Really quick shipping
Really quick shipping.
Great customer service, call them with a few questions within minutes it was over and I had all the answer I needed to make a purchase
29. november 2023
Svar fra BPH Sales
Matthieu, we are glad to hear you are pleased with our teams level of service!
We look forward to welcoming you back again, and wish you a happy new year.
The BPH Sales Team
tres bon service et surtout que j ai…
tres bon service et surtout que j ai reçu ma commande plus vite que prévu merci beaucoup
7. desember 2023
Svar fra BPH Sales
Bonjour Alain,
Merci d'avoir pris le temps de fournir ce retour à nos équipes d'entrepôt et d'expédition !
Nous vous souhaitons une année 2024 saine et heureuse et nous sommes impatients de vous accueillir à nouveau dans le futur.
The BPH Sales Team
Great costumer’s service
1. desember 2023
Svar fra BPH Sales
Paulo, thank you for taking the time to provide this feedback for our customer facing team members! This is always good news to hear, as our team truly prides themselves on providing some of the highest quality HVAC support available in Canada.
We wish you a healthy and happy 2024, and look forward to welcoming you back again.
The BPH Sales Team
Easily navigated website
Easily navigated website, prompt delivery of part.
got exactly what I ordered.
4. desember 2023
Svar fra BPH Sales
Hi Bill,
Our web design team is glad to hear that you found the website clear and user friendly! They always try their best, but the best way to improve is based on input from customer's like yourself.
Thanks for taking the time to leave a review, and we look forward to welcoming you back again in 2024 or later!
The BPH Sales Team
Svar fra BPH Sales
Dennis,
We always try our best to answer customer calls and enquiries as best and fast as we can! We have all struggled with those fully automated systems where you go in circles speaking with a computer, so we try our best to provide an improved service over this! Thank you for the positive feedback.
We look forward to welcoming you back again in 2024!
The BPH Sales Team
Quick shipping excellent support!
My order was shipped quickly. When there was missing documentation for the touch screen controller, I received a phone response to my email inquiry, which was a pleasant surprise. The issue was solved quickly with a texted photo of the missing document from the tech. Thanks!
22. november 2023
Svar fra BPH Sales
Hi Peter,
We are glad to hear you were pleased with the level of support from our technical teams, and thank you for providing the positive feedback! As you can imagine, not all feedback is pleasant (but still necessary!), so positive feedback such as this definitely helps keep the smiles on our teams faces day in and day out!
Thanks for taking the time for the feedback, and we wish you a healthy and happy 2024!
The BPH Sales Team
BPH answered all my questions before…
BPH answered all my questions before the purchase and gave me support during installation. When they couldn’t answer a question, they did get back to me. I’d recommend doing business with them.
17. oktober 2023
Svar fra BPH Sales
Hi Rob,
Glad our sales and tech teams could help you through your entire journey, start to finish! They are always glad to receive positive feedback from stories such as yours, so thank you for taking the time to provide the feedback!
The BPH Sales Team
Very efficient
23. november 2023
Svar fra BPH Sales
We are happy you are satisfied and happy with your order, Scott. Thanks for the feedback!
The BPH Sales Team
Excellent service fron A to Z
Part was easy to identify when placing the order, ordering process is simple and efficient, the part was exactly as ordered and it worked once installed. Also appreciated the short time delivey.
22. november 2023
Svar fra BPH Sales
Bruno, thank you for the very detailed review! This feedback is priceless for other potential customers and helps us to ensure we are supporting our customers as best as possible.
The BPH Sales Team
Excellent service
16. november 2023
Svar fra BPH Sales
Peter, thanks for taking the time for your positive review; we try our best to ensure every customers journey with us is as pleasant as can be!
The BPH Sales Team
Excellent Purchase
Product arrived quickly and was very easy to install. This is much more compact and powerful than the old unit we replaced and so far we’ve had excellent results. We’re very pleased with quality, price, function, and delivery.
30. oktober 2023
Svar fra BPH Sales
Dawn, we are very glad to hear your new unit is working as expected!
We take pride in recommending only the best HVAC products available across Canada, and are glad that another system has hit the mark! Thank you for taking the time to leave your review.
The BPH Sales Team
Svar fra BPH Sales
Adrian, thank you for your review, we appreciate your time taken.
The BPH Sales Team
Svar fra BPH Sales
Evan, glad to hear we are 'easy' to deal with - we try our best to ensure a smooth and least-effort experience for every customer.
The BPH Sales Team
Svar fra BPH Sales
Nick, glad to hear you are please with our service level!
We look forward to welcoming you back again in the future.
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