Fantastic customer service and brilliant food. I move between working locations on a random schedule and Bozu keep up with me to make sure I get the meals I want, where I want them.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Similar terrible experience to other reviews listed. I was unable to cancel my subscription as it was hidden/greyed out. I emailed them to inform them I didn’t want their service; they took 4 days t... Vis mer
Selskapet har svart
used Bozu for many years, always fresh and always deliverd on time, cant fault the food, perfect guys!
I've been using Bozu's meal prep service for a few weeks now, and I'm incredibly impressed. Every week, they deliver fresh, perfectly portioned meals straight to my doorstep in Bolton. It's been a l... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Revolutionize your meals with BOZU! 🍽️ Fresh, flavorful, and delivered nationwide twice a week. Say goodbye to mealtime stress and hello to convenience and quality. It's time to elevate your eating game with BOZU. Order now and taste the difference!
Kontaktopplysninger
UNIT 3L, Eaton Point, PR7 7NG, CHORLEY, Storbritannia
- info@bozu.co.uk
- bozu.co.uk
3,8
Bra
151 anmeldelser
Har svart på 93 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Been using Bozu for a good few months
Been using Bozu for a good few months, and everything from start to finish has been great. The meals are fresh and great-tasting, and the macros are recorded on the front of the tub for full transparency.I've used plenty of meal prep companies over the years they all lacked flavour and I was just eating for the health benefits and not the flavour but with bozu every meal feels like a cheat meal they taste that good.
14. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bozu
Hello Jonty,
Thank you for taking the time to leave a review. We appreciate your support and will endeavour to continue offering our very best
Flavour is unmatched
I’ve tried many different meal prep companies and BOZU is by far my favourite. It’s convenient, filling and delicious. I highly recommend the jerk chicken - it was unreal
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bozu
Hello Savana,
Thank you for taking the time to leave a review. We appreciate your support and will endeavour to continue offering our very best
10/10
Brilliant food, recommended to my family and friends ! Will be buying more
9. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bozu
Hello Noah,
Thank you for taking the time to leave a review. We appreciate your support and will endeavour to continue offering our very best.
Amazing food and customer service
7. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bozu
Hello Myolan,
Thank you for taking the time to leave a review. We appreciate your support and will endeavour to continue offering our very best.
Really good quality meals
Really good quality meals, would definitely recommend!
10. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bozu
Hello Zara,
Thank you for taking the time to leave a review. We appreciate your support and will endeavour to continue offering our very best.
Bozu is perfect to assist with fitness…
Bozu is perfect to assist with fitness goals, not having to worry about what to prepare or the time to prepare and the food is delicious too! I’d recommend to anyone.
10. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bozu
Hello Eleanor,
Thank you for taking the time to leave a review. We appreciate your support and will endeavour to continue offering our very best.
Reliable and Tasty Meals
They have really good meals with a solid variety, which are also fresh and tasty. Super convenient to order and high quality consistently throughout their meals.
20. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bozu
Hello David,
Thank you for taking the time to leave a review. We appreciate your support and will endeavour to continue offering our very best.
Delicious food at a good price
The food was really tasty and you can tell it’s made with good quality ingredients. Loved the variety of meal choices, definitely great value for what you’re getting!
9. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bozu
Hello Gauri,
Thank you for taking the time to leave a review. We appreciate your support and will endeavour to continue offering our very best.
Svar fra Bozu
Hello Rohan,
Thank you for taking the time to leave a review. We appreciate your support and will endeavour to continue offering our very best.
Svar fra Bozu
Hello Will
,
Thank you for taking the time to leave a review. We appreciate your support and will endeavour to continue offering our very best.
Great service
Food is always fresh and tasty with loads of options and variety. For the quality and convenience it’s definitely worth the price.
9. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bozu
Hello Ben,
Thank you for taking the time to leave a review. We appreciate your support and will endeavour to continue offering our very best.
Great food really enjoyed the Mac and…
Great food really enjoyed the Mac and cheese
9. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bozu
Hello Ankit,
Thank you for taking the time to leave a review. We appreciate your support and will endeavour to continue offering our very best.
I can’t live without Bozu
I have been ordering from Bozu for months now as I don’t have time to cook and could not be more happier. The food tastes authentic and fresh. The portions sizes are also very filling. My orders are always on time and it’s great value for money.
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bozu
Hello Dhiren,
Thank you for taking the time to leave a review. We appreciate your support and will endeavour to continue offering our very best.
Great quality food
Great food, great menus, good portion sizes especially if you bulk them. The quality is much better than other meal prep services I’ve tried
12. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bozu
Hello Amaan,
Thank you for taking the time to leave a review. We appreciate your support and will endeavour to continue offering our very best.
Delivered on time great menu tasty food
11. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bozu
Hello Sam,
Thank you for taking the time to leave a review. We appreciate your support and will endeavour to continue offering our very best.
Been using these prep meals for a long…
Been using these prep meals for a long time now and never had any issues with the food or delivery. Good value for money and the food always tastes fresh. Good variety of food which you can change as much as you want.
11. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bozu
Hello Josh,
Thank you for taking the time to leave a review. We appreciate your support and will endeavour to continue offering our very best.
Fraudsters
Terrible customer service, terrible website UX. And worst of all, they took a random unauthorised payment two months after I had cancelled my subscription. After finally getting in contact with someone they asked to see my cancellation email, ironically their platform doesn’t send cancellation emails, nor did it ever send me one to tell me I had subscribed in the first place when I placed just one order. It just suddenly turned itself into a subscription with no notice. There is no communication about when deliveries arrive either. Anyway, I am down almost £80 right now with nothing to show for it and no way of getting a refund for something I didn’t ask for in the first place, nor received anyway.
---
Response to your reply...
Confirming that I have not received a refund still, and the subsequent claim I raised via my credit card company was declined as I could not provide evidence of there being a subscription, being able to manage my account, or cancelling a subscription as there was no account management screen, no automated emails to confirm any action and ignored emails from me requesting screenshots of this being visible for me. Everything seems to have been done manually in the back-end without any front-end customer UX. So as off 22nd January 2026, I am still down £75.40 for an system erroneous order placed on 5th November 2025... with not having received any products (not that I wanted any).
5. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bozu
Hello Amish,
Further to the recent amendment of your review, our position remains unchanged.
Your challenge was declined because clear evidence showed that you agreed to our terms which were available to you throughout the ordering process.
Notwithstanding, we are genuinely saddened to hear that you remain dissatisfied. We have always been willing to appease your concerns, but once our attempts to communicate were declined, our hands were tied.
We would still welcome the opportunity to put things right. Please contact us so that we may discuss an appropriate form of recompense.
Hello Amish,
Following your review, and after a thorough investigation, we are writing to address your allegations of fraud. Our platform provides clear and accessible information regarding subscriptions and cancellations, both prior to purchase and at any time thereafter, via the terms link displayed on every page.
Additionally, your cancellation was confirmed and when an additional payment was taken in error (due to the timing of that cancellation) we issued an immediate refund.
That said, we are sorry to hear that your experience as a customer did not meet your expectations. We take pride in prompt communication and swift resolution of any issues.
If you feel further clarification or assistance is needed, please do not hesitate to revert.
Do not recommend - use a bigger brand service - not all small businesses are able to handle quality unfortunately.
- believe me and other users who tell you they take unauthorized payments
- portion size is ok but the food is a hit or a miss
- i asked for dairy free options but was given 4 dairy meals
- was promised free delivery but then charged an unncessary amount for delivery
- box comes in a random amaozon box with no outside protection from weather
- the founder of the company pretends to "connect you with assistance" to only speak himself ; i respect the hustle but lets not dupe customers.
15. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bozu
Further to your feedback, which came as a surprise, we are genuinely sorry to hear that your experience did not meet your expectations.
Our records show that the only issue raised during your order was that you chose the wrong plan, which we resolved promptly and to your satisfaction at the time.
As to your dietary requirements, the information your provided, listed your allergens as none.
Your delivery was dispatched in our structured premium packaging with freezer packs, and you were notified when it was on its way.
Our Chief of Operations also reached out, as we always aim to offer a personable and supportive service where needed. It is disappointing to learn that this did not come across as intended, there was no pressure involved—only a genuine desire to ensure everything was right for you.
We truly value all feedback, and we remain committed to improving wherever we can. If you wish to consider our service in future, please rest assured that we will do all we can to reassure you.
Good food but overcharging
Food is great but unapproved payments are quite a problem. Fake promises of refunds are a norm... if you wish to try them, use virtual card which you can delete at any time. Using normal credit card is bad idea as those subscriptions are unstoppable...
7. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bozu
Hello Agrest,
Thank you for your candid review. We wish you would respond to our request for further information, so that we can trace your customer journey and authenticity.
For clarity, in the hypothetical event that a payment is ever taken in error, we action a refund immediately and without exception.
In the interest of transparency, we acknowledge that this has occurred on extremely rare occasions in the past. However, since our systems have undergone a comprehensive overhaul, we can assure our customers that this will not ever occur again.
On a positive note, we are pleased to hear that you enjoyed our meals. Your comments in this regard are genuinely appreciated.
Bozu is a game changer
I can’t recommend Bozu enough! The food was absolutely amazing, fresh, flavourful, and delivered right on time. As someone who works out twice a day and works a 9–5 job, this service has been a total game changer for me. It saves so much time without compromising on quality. The portion sizes are perfect too. I was left feeling full and completely satisfied after every meal. Definitely recommend to anyone looking for convenient, healthy, and delicious meals!
22. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bozu
Hello M.A,
Thank you for your feedback, we truly appreciate your comments, it is not only uplifting, it helps us to keep striving to produce great food and a great service.
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