I had the best experience dealing with bound apparel, their customer service was absolutely amazing. I was in contact with Ruby who was a dream to deal with she made my experience so easy and helped m... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Bound customer service is amazing! Had an issue with flares I received and got a reply within the same day from Ruby who was so lovely and easy to deal with ❤️ had a replacement sent the same day and... Vis mer
I bought my first tracksuit back in March, i text the girls on Instagram about sizing and Ruby was so helpful, sending me an email with a sizing chart and everything which was great! Obsessed with my... Vis mer
The quality of the clothes is absolutely top notch. I wanted to exchange my track pants and there was amazing customer service from Ruby with quick replies and being so kind and helpful. All packages... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Bound was created to fulfil the need for leggings that are 'not just for the gym'. Our products are fashion and comfort-focused but are perfect for working out. Created in 2020 by a team of two, it has grown into a familiar favourite in many wardrobes around Ireland & the UK.
Kontaktopplysninger
5 Brayford Square, E1 0SG, London, Storbritannia
- hello@boundonlineapparel.com
- boundonlineapparel.com
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Leggings are so comfy but the hoodie…
Leggings are so comfy but the hoodie isn’t as good quality as I expected for the price
Brilliant customer service
Always love my Bound goodies!!
Never doubt to get amazing quality products every time
Ruby is an absolute pleasure to deal with! The only place that you would get this kind of efficient and personal customer service, no matter the issue your order!
Will definitely be ordering from the girlies again, so happy to support such an amazing small Irish business xx
Keep up the brilliant work girls
Excellent Customer Service
I had an issue with a tracksuit I ordered, and the customer service couldn’t have been better. Ruby responded to my emails quickly and resolved the problem without any hassle. It’s rare to come across such professional and friendly support.
Thank you for the positive experience.
Excellent customer service.
I had the most fantastic customer service experience with Ruby over this past week . She stayed in touch constantly , was super friendly and resolved an issue for me as quickly as she could. Apaet from that the clothing quality is great and delivery is practically next day . Couldn't be happier.
Incredible quality products
Incredible quality products. The material of the lounge wear is amazing. So comfy. Like wearing a cloud. Sizes are very oversized. Ruby was incredibly helpful to me. Great company.
Excellent customer service
Ruby was extremely helpful in my dealings with her. I was so happy to receive a formatted printable version of the gift cards I ordered. I can highly recommend Bound Apparel for their customer service. Thank you Ruby.
100/10 customer service
I bought leggings awhile ago , I love them , they’re so buttery and flattering. However, the seam was starting to come loose.
I emailed the team and Ruby was so accommodating and pleasant to deal with! She made my expierence so easy as quick!
Thanks so much to Ruby and the bound apparel team!
Great Customer Service!
I had a great experience with Bound Apparel’s customer service during the busy Black Friday sales. I accidentally made an error in my order, but Ruby replied within minutes and was incredibly friendly and happy to help. She handled the fix straight away, kept me updated throughout the process, and answered all my follow up queries without any delay.
Ruby was super helpful and prompt with…
Ruby was super helpful and prompt with her response to my email and a pleasure to deal with !! Xx
5 star
I had a small issue with part of my order, Ruby was so pleasant to deal with and replied so fast , nothing was difficult,
So efficient! Xx
Wrong size ordered
I had a problem with an order ,my own fault !!! I ordered the wrong size for my daughter .I email the company and Ruby replied and sorted everything out for me and was so helpful .Really good customer service
I had to reach out to the Customer Care…
I had to reach out to the Customer Care team today. The Manager, Ruby, was really attentive and understanding and dealt with my query quickly and efficiently. Thoroughly recommend!
Customer Service is 5 Star
The customer service is excellent, Ruby was brilliant and resolved my issue really fast and was very friendly. (Especially as the issue was technically my own fault!) The ordering process is seamless. Huge thanks to Ruby. This is the 2nd time I've ordered from Bound Apparel and I would recommend them without hesitation.
The tracksuit is unreal!
The tracksuit is unreal!! I’ve long legs and the length is fantastic! Super soft
I made a mistake with my order so I…
I made a mistake with my order so I contacted customer service and I was so lucky to speak to Ruby who was so helpful.
I will definitely order from them again.
Thanks again Ruby
Return
Needed to return an item and got in contact with Ruby from Bound Apparel who was extremely helpful with my issue. She was very efficient and dealt with my query immediately.
As usual a very helpful and efficient company.
Best Customer Service 💛
I had a small issue with my order, and Ruby from Bound Apparel went above and beyond to help me. She replied so quickly and handled everything with such kindness and understanding. I ended up genuinely amazed by how well everything was handled. Ruby was so thoughtful and truly cared about getting things sorted, you just don’t see that level of kindness often anymore. This was literally the best customer service I’ve ever experienced.
I’m honestly so impressed with both Ruby and Bound Apparel, and I’ll definitely be shopping here again !! 💛
A1 Customer Service 👌
I had a problem with a pair of leggings that I recently purchased, so made contact. Ruby was on hand the very same day & resolved my problem rapid fast & very efficiently!! Fantastic customer service from Bound Apparel!!!
Loved Everything!
I absolutely love everything I got from Bound. Sizes were all perfect, quality was great and I love the shorts maybe even more than my Lululemon align which were my absolute faves prior to ordering the bound 6” shorts. They don’t rise up and even though there is no front seam it doesn’t give the “Barbie crxtch” look which I just can’t stand. I also got three different tops in my order. All of them great, flattering and true to size. The delivery was insanely fast as well. I made the order on a Sunday, the following day was a bank holiday Monday and I received my package the Tuesday morning! Really like supporting an Irish brand also.
Customer Service
I have emailed customer service and have been on to Ruby on many occasions. She has always replied promptly and efficiently and has been ever so helpful in returning one of my items and answering all my other queries, no matter how big or small they may be.
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