I had the best experience dealing with bound apparel, their customer service was absolutely amazing. I was in contact with Ruby who was a dream to deal with she made my experience so easy and helped m... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Bound customer service is amazing! Had an issue with flares I received and got a reply within the same day from Ruby who was so lovely and easy to deal with ❤️ had a replacement sent the same day and... Vis mer
I bought my first tracksuit back in March, i text the girls on Instagram about sizing and Ruby was so helpful, sending me an email with a sizing chart and everything which was great! Obsessed with my... Vis mer
The quality of the clothes is absolutely top notch. I wanted to exchange my track pants and there was amazing customer service from Ruby with quick replies and being so kind and helpful. All packages... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Bound was created to fulfil the need for leggings that are 'not just for the gym'. Our products are fashion and comfort-focused but are perfect for working out. Created in 2020 by a team of two, it has grown into a familiar favourite in many wardrobes around Ireland & the UK.
Kontaktopplysninger
5 Brayford Square, E1 0SG, London, Storbritannia
- hello@boundonlineapparel.com
- boundonlineapparel.com
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
10/10 customer service
Ruby always responds to customer service emails so quickly and kindly. Any questions I had were answered clearly, and she was really helpful with advice too. Such great customer service.
Bound Apparel customer service with Ruby
I had the best experience dealing with bound apparel, their customer service was absolutely amazing. I was in contact with Ruby who was a dream to deal with she made my experience so easy and helped me so much. She was such a polite girl and so kind, I couldn’t recommend Bound Apparel more !
Outstanding customer service by Ruby
Outstanding customer service by Ruby, responded to my email so promptly and sorted me out straight away!
Bound apparel are always efficient and…
Bound apparel are always efficient and so understanding when you reach out for help about sizing or inquiries about orders, I have always had a great experience when needing help from the bound girlies, especially Ruby shes so understanding and lovely and she’s always so quick to respond.
Their quality of products is amazing and I highly recommend.
I made an exchange for a tank top with…
I made an exchange for a tank top with Ruby from Bound Apparel and she was so so kind and efficient to deal with. It was honestly such a hassle free experience and my exchange top came super quick! Would defo recommend.
Bound customer service is amazing
Bound customer service is amazing! Had an issue with flares I received and got a reply within the same day from Ruby who was so lovely and easy to deal with ❤️ had a replacement sent the same day and my issue was resolved! They are so passionate about their business and pride themselves in keeping their customers happy which I definitely am 😊
Ruby was such great help
Ruby was such great help! Really quick to reply!!!
Bound Girlie 4Ever
I bought my first tracksuit back in March, i text the girls on Instagram about sizing and Ruby was so helpful, sending me an email with a sizing chart and everything which was great! Obsessed with my tracksuit & also just got their Tua Tank which is literally my go-to now that I have them (i got white and maroon), can’t wait for my next purchase from the girls, thank you so much!
5/5 service
5/5 service! The girls, in particular Ruby, were such a pleasure to deal with. Both my order and my exchange order were delivered very quickly. The quality of the clothes is incredible. Will definitely be purchasing from Bound again. Thanks so much!
The quality of the clothes is absolutely gorgeous + amazing customer service from Ruby.
The quality of the clothes is absolutely top notch. I wanted to exchange my track pants and there was amazing customer service from Ruby with quick replies and being so kind and helpful. All packages are delivered within days so there is definitely no waiting around. Overall I had an amazing experience with the company and would definitely purchase from them again, so worth it!
Love this brand
Love this brand, clothes always feel such good quality!
The customer service👏🏼
The customer service👏🏼
Ruby got back to me so quick and sorted me out- very happy x
Customer Service
I had a very small issue with my flare leggings and emailed customer service, Ruby was so kind and helpful to deal with. I got a very quick response and Ruby sent out a replacement pair straight away. I have purchased a lot of clothing from bound and every item has been such good quality, highly recommend!
Had a slight issue with a product I…
Had a slight issue with a product I ordered so I emailed customer care, Ruby replied to me super quickly and was so so helpful in getting the problem sorted!!
Fast efficient service
Fast efficient service. Great quality merchandise at affordable prices.
I had an issue with the logo coming off…
I had an issue with the logo coming off very soon after I bought my navy leggings and I was so disappointed being a regular customer of Bound since they started. I sent an email and received a reply instantly from Ruby, she was so understanding and helpful. The customer service was amazing. Thanks for all your help Ruby it was much appreciated 🩷
Excellent customer service!!
I had a really really great experience all round purchasing from Bound Apparel but in particular with the customer service. I had purchased an item in the wrong size and was struggling with exchanging it and Ruby honestly made it the most pleasant experience I’ve had with any type of customer service, treating me with nothing but kindness while also being very efficient responding to me. I highly recommend for anyone to purchase from here and I will definitely be doing so again.
The items I ordered arrived so quickly…
The items I ordered arrived so quickly both times. The quality of the hoodies is just insane. They wash really well and they're so cosy. I absolutely love them and fear I am going to have to have them all!
I picked the wrong colour leggings by…
I picked the wrong colour leggings by accident and I contacted customer service to see if I could swap them and Ruby was so nice and helpful sheoffered me an exchange when I received my order but I loved them so I bought another pair 100% will buy more
Excellent Customer Service
Ruby was very helpful, and understanding, she was a pleasure to deal with. She was able to resolve an issue that I had very quickly. It was much appreciated
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








