I highly recommend Boots Pharmacy @Kent Hills Rd, Leigh on sea Essex great service, lovely staff and they get the job done! After years of abysmal service at Ballards Walk in Basildon, Essex this was... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was going through a tough time, and had ordered my medication via boots online. I was hoping to pick this up but unfortunately I was taken into hospital and was on life saving support. Boots said I... Vis mer
I would give it minus stars if I could. My order arrived damaged and you can't speak to customer service. The was no packaging inside the box and the shampoo lid wasn't on fully, so leaked everywhere.... Vis mer
Don't believe the next day delivery promise! A week after I ordered some cold medicine, due to the promise of next day delivery, it still hasn't arrived. Customer service is terrible, a mixture of AI... Vis mer
Ordered a Click & Collect medicine and…
Ordered a Click & Collect medicine and when I went to collect on the advised day, they couldn't find it. Told me to come back the following day. Another wasted trip as it wasn't there the following day! I then went on holiday for two weeks, so the medicine was returned to 'the warehouse', at which point I should have been refunded. 6 weeks later, 4 emails, and 3 promises from Boots that they are 'processing my refund' and I am still waiting. I would expect this from the TikTok shop or Temu, but not from Boots. Shambles. If anyone at Boots is interested in helping me, please get in touch. For anyone else reading this, don't bother with Click & Collect, unless you have money to waste.
23. august 2024
Anmeldelse skrevet uten oppfordring
Good
Good , reliable experience when bought items online
1. juli 2024
Anmeldelse skrevet uten oppfordring
Do Not Honour Promotions!!!
I placed an order on a 3 for 2 promotion. I selected home delivery. Unfortunately items were delivered to wrong address. I contacted Boots to inform them of this and they told me it would take 21 days to investigate, but maybe sooner.
Whilst on holiday they informed me that they could not find parcel, and as I had already stressed I wished for a replacement and not a refund. I asked if I could collect from store and was told that as original order was home delivery, I had to settle on this option.
I arranged for items to be delivered to my neighbour on delivery tracking service, however this request was ignored by delivery service (not the fault of Boots) My neighbour did retrieve it and on opening only 2 items out of the 4 were delivered.
On contacting Boots, they offered and refunded the one item and advised that I would have to wait approval on the item that was part of the 3 for 2 promotion
I have contacted them today and was told this approval had been declined. They have resubmitted my request, after 5 weeks, I don't hold out much hope.
I have made multiple calls to Boots, and have been patient. Boots do not honour their promotions, poor service
13. juni 2024
Anmeldelse skrevet uten oppfordring
Trying to get advantage points
Trying to get advantage points, every time I email that want the card number, my name, date of birth, address and telephone number but they already have all the information on their Website I tried the virtual assistant as advised but each time it says, "we cannot help you with this query right now" then tells me to phone. I am expected to do all this when they could solve my problems in five minutes
6. mars 2024
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
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