Boots Opticians Anmeldelser 10 232

TrustScore 4.5 av 5

4,4

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Attended Boots eye appointment in Stirling, Thistle 18th May 2026 with Miss C. Arthur. This was my second appointment with this lady and recalled how thorough she had been the first time, and the sec... Vis mer

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Vurdert til 5 av 5 stjerner

Excellent service from start to finish. Professional, caring, articulate optician, nothing was too much trouble ,Zainab explained accurately without rushing what was causing my eye problem, retesting... Vis mer

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Vurdert til 4 av 5 stjerner

I have always for some reason had a young woman optometrist for my eye tests, I assumed she was Arabic from her name and appearance. And on each occasion I thought their performance was flawless. My o... Vis mer

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Vurdert til 5 av 5 stjerner

The whole Boots experience was excellent from start to finish. Tan was brilliant, very friendly, caring and professional, and she took time to explain everything and do a thorough eye check. Braid... Vis mer

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Informasjon om virksomheten

  1. Optiker
  2. Kontaktlinseleverandør
  3. Øyelegesenter
  4. Brillegrossist
  5. Solbrillebutikk

Om Boots Opticians

Skrevet av virksomheten

Whether you need an eye test or want to pick up some new glasses or contact lenses, Boots Opticians is the place to go.

With 540 branches across the UK, you're sure to find one close to you. We pride ourselves on our premium level of service and clinical care standards, so when you visit Boots Opticians, you'll know that you're in safe hands.

Discover our range of affordable glasses from our own brand range to your favourite designer brands.

We also stock a wide range of contact lenses, including daily contact lenses, monthly contact lenses, bifocal contact lenses and varifocal contact lenses.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

10k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 99 % av de negative anmeldelsene sine

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Vurdert til 5 av 5 stjerner

I was very well looked after

I was very well looked after. By the staff. Treated with respect and they was very helpful.
It had been many years since my last eye test.
So it was very reassuring that it was a fully extensive eye test & the service was very good.

1. mai 2026
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Svar fra Boots Opticians

Thank you for sharing your experience. We’re so pleased to hear that the team looked after you with care, respect, and helpfulness, especially as it had been many years since your last eye test. It’s great to know the thorough examination and reassuring service made such a positive difference. We truly appreciate your feedback.

Vurdert til 5 av 5 stjerner

Professionalism at its best

My wife and I have been going into boots in Ayr with cousin who has recently had cataract surgery and required new glasses… from the first visit to getting his glasses we were all treated with such professionalism and respect from the whole department. We were so impressed with The service my wife and I went back and ordered new glasses for ourselves… Sharon was our assistant who assisted us with such professionalism to select the frames … and I must say her honesty and thoughtfulness in the selection of our frames was second to none … the three of us were very impressed with the care and assistance given and a massive thank you to everyone in the department … I nearly forgot to mention Aria who assisted my cousin who’s also in a wheel chair …. Thank you all for the best unpressured experience .. not like any of the others on the high street .

4. mai 2026
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Svar fra Boots Opticians

Thank you for sharing such thoughtful feedback. We’re delighted to hear that you, your wife, and your cousin received such professional, respectful, and caring support at our Ayr store throughout every visit. It’s wonderful to know Sharon’s honest and thoughtful guidance, along with Aria’s attentive assistance, made such a positive difference. We truly appreciate your kind words for the whole team and are so pleased you all felt well looked after and never pressured.

Vurdert til 5 av 5 stjerner

Had a thorough routine eye test today…

Had a thorough routine eye test today and had the most amazing experience with incredibly polite and helpful and friendly staff
Was seen by the team at Boots Weston Favell Northampton.
Seen by Lynn Jason Caitlin and Sarah.
From start to finish all were very professional and informative. Jason was very reassuring about a previous eye problem and put my mind at ease. Worth the visit for that alone.
Boots Weston Favell…..you’re a great team. I shall thoroughly recommend you! Please keep up the good work!

4. mai 2026
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Thank you for sharing your experience. We’re delighted to hear that the team at our Weston Favell Northampton store provided such polite, friendly, and professional care throughout your visit. It’s especially reassuring to know that Jason was able to put your mind at ease regarding your previous eye concern. We truly appreciate your kind words and recommendation, and we’ll be sure to share your feedback with the whole team.

Vurdert til 5 av 5 stjerner

Boots Opticians Wandsworth. Amazing service yesterday, noteworthy amazing!!

Boots Opticians Wandsworth. High Street Southfields London SW18 4TE.

Amazing service yesterday, noteworthy amazing!!

On arrival, Tutu immediately came to my aid and got me up and running with tests. I was late and she was gracious.

Harin, one of the Opticians, was spectacular. He explained everything in detail - not highbrow, so that I had absolute clarity about what each test meant. His knowledge and customer service were outstanding. He certainly knows his stuff and I believe genuinely enjoys his work. Thanks for your perseverance and reassurance. My sight is incredibly important to me and the service demonstrated by you yesterday underscores that you wholeheartedly believe sight to be important too, in that it's not just a job to you.

Georgia, thank you for your patience with the testing and fitting me for my new glasses. Your personable approach made what could have been a tedious experience enjoyable.

Thank you all once again. It’s so important to shout out from the rooftops when you receive excellent customer service. On this occasion, the above staff at Boots in Wandsworth set a new high.

2. mai 2026
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Thank you for sharing such wonderful feedback. We’re delighted to hear that the team at our Wandsworth store provided such outstanding service during your visit. It’s fantastic to know that Tutu, Harin, and Georgia each played a part in making your experience so clear, reassuring, and enjoyable. Your kind words about their patience, professionalism, and genuine care for eye health mean a great deal to us, and we truly appreciate you taking the time to recognise them.

Vurdert til 5 av 5 stjerner

Boots Opticians Falkirk

I visited today for my eye test and had an excellent experience at Boots in Falkirk High Street. Gemma and Karen were very welcoming and kind, and they made me feel truly valued from the moment I arrived especially Gemma, who was exceptionally warm and caring. The optometrist, Karan, was very professional, humble, and did an excellent job during my appointment. Thank you all for your outstanding care and friendly service—I truly appreciate it.

2. mai 2026
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Svar fra Boots Opticians

Thank you for sharing your experience. We’re delighted to hear that Gemma and Karen gave you such a warm welcome at our Falkirk High Street store and helped you feel truly valued, with a special mention for Gemma’s caring approach. It’s also great to know that Karan provided such professional and reassuring care during your eye test. We truly appreciate your kind words.

Vurdert til 1 av 5 stjerner

Boots opticians in Havant

Boots opticians in Havant, absolute shambles! First visit, rude staff and didn't know how to put through an order for Bolle safety glasses. Second visit a week later after contacting Bolle, who told me the paperwork I had was correct in the first place, order was put through. 2 months later and 3 phone calls to the branch I am told the order actually wasn't put through!!! Will never use this place or boots opticians again!!!!!! Steer clear of using the Havant branch! If i could give 0 stars i would.

1. mai 2026
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Svar fra Boots Opticians

Thank you for sharing your experience with us. We’re sorry to hear about the repeated issues you encountered with ordering your safety glasses, including the delays and lack of clear communication, and we understand how frustrating this must have been. Can you please contact us at opticians.customer.relations@boots.co.uk with a copy of your review and we will be in touch.

Vurdert til 5 av 5 stjerner

Outstanding service

Outstanding service, greeted by Nicole, Jane B and Zara. Went to see Trudi to sort my contacts out. Definitely recommend this place, staff are amazing

2. mai 2026
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Svar fra Boots Opticians

Thank you for your feedback. We’re delighted to hear that you received outstanding service and felt so well looked after by Nicole, Jane B, Zara, and Trudi. It’s wonderful to know the team made such a positive impression, and we truly appreciate your recommendation.

Vurdert til 5 av 5 stjerner

The staff at the Havant shop.

The staff at the Havant shop were excellent! They were helpful, professional and friendly. I was given good advice and guidance throughout my time there. The Optician made me feel comfortable and was calm and competent throughout the examination process.
The staff, Kaylee, Holly and Nicky F were a credit to Boots Opticians service at the Havant shop.

21. april 2026
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Thank you for your lovely feedback. We’re delighted to hear that the team at our Havant store provided such helpful, friendly, and professional care throughout your visit. It’s wonderful to know you felt comfortable and well supported during your examination. A special thank you for your kind words about Kaylee, Holly, and Nicky F. They are a real credit to the team.

Vurdert til 5 av 5 stjerner

Top service from Jose in the Wimbledon…

Top service from Jose in the Wimbledon Quarter showroom.
New frame and re-fitting lenses from my trod on prescription glasses.
£20 and all done in half an hour.
Always great service here...
Rod Jenkins

2. mai 2026
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Thank you for sharing your feedback, Rod. We’re delighted to hear that Jose provided top‑class service at our Wimbledon Quarter store and was able to sort your new frame and lens refit so quickly and efficiently. It’s great to know you continue to receive such reliable, excellent service. We really appreciate your kind words.

Vurdert til 5 av 5 stjerner

Boots Opticians in Epsom

Visited Boots Opticians in Epsom this week. Had a very thorough eye test, with lots of photos of the back of my eyes etc. Then saw Kajal the optician, she was lovely, explained the photos clearly. Spent time talking to me about the results. A really nice and friendly lady.
I would recommend her to anyone needing an eye test.

28. april 2026
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Thank you for sharing your experience. We’re delighted to hear that you had such a thorough eye test at our Epsom store and that Kajal took the time to clearly explain your results and images. It’s wonderful to know you felt so comfortable and well supported. We truly appreciate your recommendation and kind words.

Vurdert til 1 av 5 stjerner

Never again at Cambridge Petty Curry

Never again at Cambridge Petty Curry. Crazy traffic on a Friday afternoon after school. I have an appointment at 16h20 but arrived at exactly 16h31, 1 minute too late for their 10min late policy. They offered to reschedule the appointment but I will definitely go spend money somewhere else!!!

1. mai 2026
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Svar fra Boots Opticians

Thank you for sharing your experience with us. We’re sorry to hear that your appointment could not go ahead as planned and understand how frustrating this must have been, particularly given the circumstances around your arrival time. Can you please contact us at opticians.customer.relations@boots.co.uk with a copy of your review and we will be in touch.

Vurdert til 5 av 5 stjerner

Polite, friendly and efficient service.

Polite, friendly and efficient service. Thorough test and everything was explained to me carefully.

29. april 2026
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Svar fra Boots Opticians

Thank you for your feedback. We’re delighted to hear that you received polite, friendly, and efficient service, and that your eye test was thorough with everything explained clearly. We really appreciate you taking the time to share your experience.

Vurdert til 5 av 5 stjerner

went to weymouth branch today was seen…

went to weymouth branch today was seen byAbsolam and Annie Grant could not fault the service

1. mai 2026
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Thank you for your feedback. We’re delighted to hear that Absolam and Annie Grant provided such excellent service during your visit to our Weymouth branch. We really appreciate you taking the time to share your experience.

Vurdert til 5 av 5 stjerner

I've always found the staff at Bodmins…

I've always found the staff at Bodmins Opticians friendly and helpful. On this visit I wanted new glasses from a prescription I already had from earlier. Lucy and another member of staff, helped me choose 2 pairs of frames that suited me. Lucy then explained the different lenses and costs. I choose transition lenses, which I collected today. Lucy checked they fitted me and altered where necessary. I am very happy with my glasses and the service I received

1. mai 2026
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Thank you for sharing your experience. We’re delighted to hear that the team at our Bodmin store were friendly and helpful, and that Lucy provided clear advice, support with choosing frames, and ensured your new glasses fitted comfortably. It’s wonderful to know you’re happy with both your transition lenses and the service you received.

Vurdert til 5 av 5 stjerner

Customer service

The ladies at the Newport ( Wales) store are so very helpful.
The Optician was excellent, I know loads about my eye health thanks to her, very interesting!
Then out to choose my glasses, Maria was very knowledgeable, and extremely helpful.
The customer service was .....something that seems to have gone out of fashion with the rise of technology.
I do find the staff in Boots Newport in general to be excellent.
Always a pleasant experience

30. april 2026
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Thank you for sharing your lovely feedback. We’re delighted to hear that the team at our Newport (Wales) store were so helpful and made your visit such a pleasant experience. It’s great to know the optician helped you learn more about your eye health and that Maria provided such knowledgeable and supportive advice when choosing your glasses. We truly appreciate your kind words about the excellent customer service and look forward to welcoming you again.

Vurdert til 5 av 5 stjerner

Large selection of glasses both designers and Boots own brand

I’ve always had difficulties in choosing new glasses until I met Irina at Winchester Boots optician’s. I believe that I tried on 12 to 15 pairs of glasses and Irina was patient and attentive, she gave valuable advice in helping me choose. Boots has a very large selection of glasses both designers and own brand names, there is a pair for everyone for every occasion, highly recommend.

12. februar 2026
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Thank you for sharing your experience. We’re delighted to hear that Irina at our Winchester store was so patient, attentive, and helpful in supporting you to find the right glasses. It’s wonderful to know her advice made the process easier and more enjoyable. We truly appreciate your kind words and recommendation, and we’re glad you found such a great choice from our wide range of frames.

Vurdert til 5 av 5 stjerner

A friendly and professional experience

I had an annual eye test at Boots Opticians in Warminster. I was welcomed positively, whisked into the various tests by Lucy who was friendly and professional. I then saw Rob for a review of the tests and manual optical test, again a warm and professional experience. I left very clear about my options and confident of the findings of the tests. All round an excellent visit.

30. april 2026
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Thank you for sharing your experience. We’re delighted to hear that your visit to our Warminster store was so positive, from the warm welcome and thorough tests with Lucy to the clear, professional review with Rob. It’s great to know you left feeling confident and well informed. We truly appreciate your kind feedback.

Vurdert til 5 av 5 stjerner

Needed new variofocal lens and…

Needed new variofocal lens and frames…excellent service by Team Leader Sam at Brentgovel Street in Bury St Edmunds….she listened to all my requirements, had great patience in showing me a wide range of options that met my needs, had great product knowledge across all the ranges available as well as in depth technical knowledge relating to the different lens choices. Very pleased!

30. april 2026
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Thank you for sharing your experience. We’re delighted to hear that Sam at our Bury St Edmunds store provided such excellent, patient, and knowledgeable support while helping you choose your new varifocal lenses and frames. It’s great to know she listened carefully to your needs and guided you confidently through the options. We truly appreciate your feedback and are pleased you were so happy with the service.

Vurdert til 5 av 5 stjerner

BOOTS Opticians, Banstead, Surrey

Lucy & Brandon where extremely patient and helpful, taking time to explain both product and associated costs.

30. april 2026
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Thank you for your feedback. We’re delighted to hear that Lucy and Brandon were so patient and helpful, taking the time to clearly explain both the products and associated costs. We really appreciate your kind words and are glad you felt well supported during your visit.

Vurdert til 5 av 5 stjerner

Holiday mishap sorted

Annie and Angel were very helpful when I popped in on holiday as I broke my glasses and they replaced with no issue. Brilliant service.

27. april 2026
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Thank you for sharing your experience. We’re delighted to hear that Annie and Angel were so helpful during your visit and were able to replace your glasses without any issues while you were on holiday. It’s wonderful to know the team provided such brilliant service when you needed it most. We truly appreciate your kind words.

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