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Se hva andre synes

Vurdert til 1 av 5 stjerner

I bought a 40ft High Cube, was told I would recieve a high quality trailer. After being blown off 4 or 5 times I began to lose hope and thought I was never going to get the container. I strongly belie... Vis mer

Vurdert til 4 av 5 stjerner

I bought a container home to use as a backyard guest house, and it's honestly been such a cool addition. It's got this sleek, modern look that my friends keep raving about, and it's surprisingly comfo... Vis mer

Vurdert til 1 av 5 stjerner

We placed order for 4 containers on Jul 31st 2023 that were supposed to delivered in 90 days. It has been over 210 days (7 months), not a single container has been delivered or installed. One is sti... Vis mer

Vurdert til 1 av 5 stjerner

Our company was contracted out to do some repairs to a container home in October of 2024. It is now the end of March 2025 and we have yet to receive payment. Bob's Containers was adamant that we got t... Vis mer

Informasjon om virksomheten

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Skrevet av virksomheten

Bob's Containers provides a revolutionary ecommerce experience to the shipping container customization industry. Browse, customize, and finalize one of our designs or develop your own fully custom designed container home, office, or just about anything else you can dream that can fit within the confines of a shipping container. We offer 20 ft and 40 ft containers in our builds in both standard height and high cube options. Browse our website for current models and transparent pricing. Call one of our container techs today to learn more about the process. It's a no brainer... Choose Bob's Containers.


Kontaktopplysninger

2,3

Under middels

TrustScore 2.5 av 5

53 anmeldelser

5 stjerner
4 stjerner
3 stjerner
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1 stjerne

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Vurdert til 5 av 5 stjerner

Very happy with the product and service…

Very happy with the product and service I received from the Bob's team. Very responsive throughout the build process and I ended up with a quality container home. The attention to detail is exceptional. I would recommend them to anyone looking to get into the short-term rental industry.

27. oktober 2022
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Vurdert til 5 av 5 stjerner

Quality all around

Enjoyed working with them from start to finish.
Found Bob’s on Facebook and contacted them through the website. Their website was very easy to use and gave me an idea of to expect. Sales rep was very helpful when we met and answered my endless questions.
I enjoyed the weekly updates and constant communication throughout the process. My container home is amazing and I’m very pleased with the quality of work.

12. oktober 2022
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Vurdert til 5 av 5 stjerner

Bobs Containers = Excellent

Bobs Containers is great service, fast construction, and transparent. We requested a quote on the website and Nathan (sales rep) called us the same day we asked for it. He walked us through making the right decision on financing and he even recommended a general contractor in our area for utilities. No other company was as responsive and helpful. We are now waiting for delivery and after seeing the completed photos we could not be more excited!!

19. oktober 2022
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Vurdert til 5 av 5 stjerner

Can't wait for the next one!

I was looking for a tiny home for my mother to live in and ran across the bobscontainers Instagram.

They had a variety of options to pick from off their website and were able to help create an awesome design over a video call.

I really enjoyed the communication and the weeklyphoto updates of the home being built.

It amazes me, how it starts off as a metal box and turns into a living space.

Next year im planning to get one for myself with a roof top deck and rent it out when im not using it

Hihgly reccomend-

17. mars 2022
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Vurdert til 5 av 5 stjerner

shipping container building - I like their process

I purchased a backyard office made from a converted shipping container after searching online. The build network did some youtube videos about their quality which caught my attention. The majority of the builders that do shipping containers I found didn't have much info online or they didn't call me back.

This company had pricing online with options and even a process. After setting an appointment through their website I had a video conf with a sales rep who took my design and email me a quote. The time to build was faster than I thought so I told them I would call back when I was closer to being ready. 2 months later I called and the price was higher but they worked a deal with me.

After I signed and paid a deposit I was given a link to check on the progress. I was given updates twice a week with photos. When I called I usually spoke to someone in support that would just take a message.
When builders were halfway done I paid another deposit as a progress payment. Basically, it was similar to new home construction but on a faster timeline.

After it was complete I was given a link to book a facetime with my project manager or inspect in person.

After I approved the build their logistics driver called me to set up a delivery. After the final payment, it was delivered in 10 days. Everything worked out for me and I am happy with my backyard shipping container office

16. desember 2021
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Vurdert til 5 av 5 stjerner

Best builder I found

I purchased a container home from Bob's after discovering photos of their work on Instagram.

I called to get more info and had to set an appointment. The phone rep was able to give me basic info and direct me to their website with pricing. I was hoping to speak to a rep right away but they said it is their process and to check the website for ideas of layouts

Fast forward I bought a 40ft model called the joshua. During the process I had a dedicated project manager who updated me using their software on the progress. I was able to ask questions and make changes .

Delivery took some time as my contractor didn't get a foundation poured on time. Bob's held my container in storage while it was being completed. They mentioned a storage fee but ultimately waived it.

Overall I had a good experience with them. Few unknowns like the build speed and delivery time worried me but they made it happen.

12. september 2022
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Vurdert til 1 av 5 stjerner

PONZI SCHEME!!

PONZI SCHEME!!! They stole my money for a build, so I have been reaching out to current and previous customers and employees and have come to several conclusions.

They are using old clients money to pay for new project's builds. They are lying to new customers, clients, and investors. They cannot even afford to process regular payroll. It is expected that the company go under shortly, especially after suspected fraud.

Also, they are paying under minimum wage for international outsourced employees. They are living in storage containers with no running water on the site. This company is COMPLETELY unethical.

The only way to get your money back is to hire a lawyer, and they have several active lawsuits so good luck.

STRONG REC TO NOT USE.

31. august 2022
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Vurdert til 3 av 5 stjerner

Bathrooms for Glamping

I ordered bathrooms made out of a 20 ft container from Bob's Containers. We started working together in January of 2022. My Container was delivered on July 14th 2022. Overall, I love my bathrooms. I upgraded the tile and went with commercial grade toilets. Everything looks nice and well made.

The reasons I took off stars is that communication was a struggle. I did like the coconstruct app they use, but sometimes it was difficult to get a response and I didn't receive many updates that I hadn't asked for at least once. They did not install the towel hangers I paid for and I haven't gotten a refund. That was disappointing. I would have also liked a better layout and floorplan set to me for permitting, but that might have been available through a different invoice.

It did take longer then I hoped, although the timing worked out in my favor after all. I do feel David Salinas was the best at Customer service and being helpful. If I was closer in proximity to Bob's I would definitely order from them again, but being over 1,000 miles away makes it hard on both ends to communicate in a way that benefits both parties as needed.

18. august 2022
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Vurdert til 1 av 5 stjerner

This is a long review but thorough

This is a long review but thorough. I promised the company I would give an honest review so here it is.

Let me start by saying this has been the most dreadful and unprofessional process from start to finish. Coupled with a severe lack of communication and unaccountability. Ive felt like a transaction the whole time, not a relationship.

I started this process in March, and made my deposit in early April, I was originally told 6-8 weeks to complete, then 8-10, then 12+. Silence for weeks. On May 2nd, I was told the build would start soon to pick my finishes. I never received communication or updates on CoConstruct (the platform to track the build for owners). In Early June, I reached out to find out that they had not started the process and no one could provide a clear answer to why. In addition, the team I was to work with now was all brand new, and my build had “fallen through the cracks”. New Director, new PM, and no containers were available for a build. I, not them, provided options in lieu of my original build such as purchasing others models that financing fell through, welding 2-20 ft together, etc. Nothing was available, I asked for a refund which they quickly told me no that I had signed a contract and was locked in. I fought it for a few weeks until I posted a review and got the owner to agree to a meeting and he promised a delivered build on July 15. He missed the deadline by 6 days still. I should have cancelled but didn’t. I asked for some form of discount/free delivery for missing the deadline, they built me a deck to cover the week which was three ft less than I asked for but at that point I was over it, and waited for the build. Could not do a walkthrough because the new director was out of town, when we finally did it, I was pleased with the build, he promised a delivery of Wednesday. I drove out and waited 2 extra days for the conex to arrive because they couldn’t find a truck that could carry the weight (mind you they do this everyday). I sat with furniture in the yard for 2 days.

This is all after I received a threatening letter that they would put a lien on my property if the bill wasn’t paid, THIS WAS ON JULY 6TH, before they even finished.

I sent pictures and described my terrain and orientation of cones for delivery. It showed up facing backwards, and the delivery guy destroyed my driveway. The neighbor and I spent hours getting him in and out of the mess he created. I understand the conex was heavy but when he couldn’t get it straight several times, with no 4wd, he buried himself. The company blamed me for not having a sufficient driveway when I have drove on this 100’s of times with trailers and never had a problem. Had a dump truck literally bring in yards of fill and base for the pad because the county requires it to be 18” above grade. From 5 pm til 11 pm we worked to get him out and unstuck. When I wrote the “director” it was my fault….

Every time I called or text or emailed it would take me repeated attempts to get a response. The new “director” in my opinion is too new to understand the process, his authority, and make any promises he can fulfill, I lost faith in him in the very beginning when he couldn’t answer my questions. Daniel however seems better suited for that role and was the only reason I conintued on, he listened, tried to make things right, and was the only one who understands customer service. They have repeated let me down.

In a honest review the build looks like it was finished well, however the ac arrived loose and the floor appears to be warping.

It’s been hell to get ahold of the owner again, emails go unanswered, I’ve offered my cell phone, but nothing. I set a meeting on his calendar which I missed cause I couldn’t get logged into his calendar app for some reason. Responded to his email instantly to call me but again nothing. Silence. You are on his time and he could care less I feel.

I’ve never received a discount, free delivery, concession of any kind. NOTHING! They got their money and I was the one faced with all the pain of their shortcomings. I’ve lost a whole summer of rent on broken promises.

I don’t doubt some builds go smooth and others can be tougher but the shear lack of accountability, customer focus, disregard for my time, money, and resources, and pointed fingers to everyone but they has made me upset. I can’t imagine how a warranty is going to go I will keep everyone updated. Proceed with caution and ensure you have deadlines, dates, and clear expectations or go elsewhere.

3. august 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

STRONG REC TO NOT USE BOBS CONTAINERS…

STRONG REC TO NOT USE BOBS CONTAINERS TO BUILD YOUR HOME.
Shockingly poor experience that included a rep who was 20+ minutes late to our first ever phone call, with no notification, who went on to be unable to simply write a basic email, manipulated us into paying for a feasibility study that ended up being a week late... just to find out they never did it at all, wasting nearly a month of our building process, putting us behind.

Other issues of note:
- Quotes often thousands over other companies with no explanation
- Rude, ineffective and unintelligent representatives
- Horrific customer service that includes simply no response when questions asked about obvious failures on their part
- Dramatically overpriced, with no explanation
- Selling designs they've never produced
- Requiring up to an additional 5-10k, on top of the asking price, for any type of design to be used for permitting to actually use the unit on your property
- Unclear process that results in wasted time and scamming money

My husband and I were so astonished by the poor quality of this company. Please do yourself a favor and save yourself time, money, and effort and go to another builder. Pretty close to anyone else is better.

24. juli 2022
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Svar fra Bob's Containers

Holly,
After reviewing communication records we wanted to align the details of your project. From first contact to you sending a complaint was a total of 10 calendar days with the complaint coming 3 days after purchasing your feasibility study. Here is the direct timeline:
Wed, July 6 - First Call
Tue, July 12 - Permitting Consultation
Wed, July 13- Permitting Feasibility Purchased
Sat, July 16 - Complaint Email Sent to Bob’s Containers
Mon, July 18 - Manager Follow-Up
Thur, July 21- Refund
Mon, July 25- Manager Follow-Up

"Shockingly poor experience that included a rep who was 20+ minutes late to our first ever phone call, with no notification…"
Your container tech was 18 minutes late to the meeting and sent an email draft by mistake. Our software sent a partial quote, this has been resolved. We are surprised you view a feasibility study as “manipulation” since every HOA, county, city, and state has different rules and regulations regarding manufactured homes and this was all communicated with you. This can be an easy process, but some require more work with needs for MEP, structural, elevations, and much more. That being said, a client of Bob’s Containers can do their own feasibility research which you were told during your free permitting consultation. The study was not late. It was refunded less than a week after receiving no response from you.

"Quotes often thousands over other companies with no explanation"
We pride ourselves on our pricing transparency. Every product has clear and upfront pricing on our website. Most other container home manufacturers do not. We are often lower in price compared to others. Pricing transparency is the cornerstone of our company.

"Rude, ineffective and unintelligent representatives"
We record every call and have reviewed every interaction you had with Bob’s Containers. Our container tech may have been ineffective, but he was certainly not rude.

"Horrific customer service that includes simply no response…"
Management stepped in to respond on Monday after being alerted to the issue on a Saturday. You never responded to any of our communication after this point, so while we are willing to listen to your concerns with our service, it seems you were never willing to communicate these failures with management.

"Selling designs they've never produced"
We are one of the few container manufacturers that sells products we have built. We do have conceptual ideas we are working on and our wonderful customers bring us incredible ideas all the time. Each product has photos of real builds from real Bob’s Containers clients.

"Requiring up to an addition 5-10k, on top of asking price, for any type of design to be used for permitting to actually use the unit on your property"
This is not required, Bob’s Containers is a manufacturer. We offer white glove permitting that ranges in cost depending on HOA, county, city, and state regulations regarding homes. All that being said, it is entirely possible for a client of Bob’s Containers to do their own permitting submissions.

"Unclear process that results in wasted time and scamming money"
Every step, detail, price, and upgrade possible for your build is listed clearly on our website, as well as on any estimates or invoices generated by our team. Transparency and clarity are as important to us as they are to our customers. All money paid to Bob's Containers has been refunded.

In the end, we understand the areas we could have improved our communication and follow-up, but it seems it was always going to be tough to hit your expected timelines and some of your concerns above are outright lies. Pricing transparency and the way we quote have always garnered positive feedback from our customers and we hope those reading this will give us the chance to prove our services are not only effective but transparent and educative through the whole process.

Vurdert til 5 av 5 stjerner

Bob's Container has been easy to work…

Bob's Container has been easy to work with.

They provide you with a timeline.

We are currently in process with building our container home with them.

11. juli 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Bob's Containers

Thank you for the kind words Stephanie! We look forward to serving your needs with a custom container home.

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