Necesito comunicarme con ustedes y no puedo contactarlos, los números no existen y la página web no existe Compre un servicio con ustedes y no responden , lo tengo pagado y no tengo con quien comuni... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was in Phuket, when my booked charter fell through. My dream holiday was turning into a disaster. I needed to find another chartered yacht quickly... Valeria from boat bureau went above and... Vis mer
Xavier Esteva is an amazing person and broker at Boat Bureau. We have worked with him since 2016 and always found him to be excellent, courteous and helpful especially in times where a problem may ar... Vis mer
Selskapet har svart
Janina was instrumental in helping us to find the right boat and for a wonderful rate. She worked hard for us over the course of a few days and came back with a great offer made by a really terrific... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om BoatBureau - Boat Charter Agency
Skrevet av virksomheten
The best website to charter a boat for your holidays with excellent deals. Enjoy them aboard a catamaran, sailboat, motorboat or a gulet. Don’t hesitate to contact us! We are here to help you find it!
With more than 16.000 available boats in more than 900 destinations, BoatBureau is the website that makes the process of renting a boat for your vacation easier than ever!
The top quality of our service relies on a committed team with a single purpose: satisfying each costumer with the perfect boat and deals thanks to a close, personalized assistance.
Sail across the places you have always wanted to visit! Our sailing destinations include top places such as:
Not only do we aim to provide clients the opportunity of spending a wonderful time. Also, nautical charter companies around the world can promote their recreational boats in our online platform.
Kontaktopplysninger
Casp 162, 08013, Barcelona, Spania
- +34 931 720 284
- info@boatbureau.com
- boatbureau.com
4,0
Bra
297 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excelente!
Muy buen servicio. Desde el primer momento todo genial. 100% recomendable.
20. mai 2019
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Buenos días Xavi,
¡Muchas gracias por el tiempo que se ha tomado para escribirnos esta reseña! Estamos muy contentos de que tanto la experiencia con nuestra plataforma como la de nuestro agente y nuestros proveedores haya sido satisfactoria. ¡Todo el equipo le agradece su recomendación! Trabajamos dia a dia para que nuestro clientes disfruten al máximo de sus vacaciones, por lo que significa mucho para nosotros que dicho trabajo se haya visto reflejado en su experiencia de navegación. Desde BoatBureau le deseamos un buen día.
Un saludo,
El Equipo de BoatBureau
Buen servicio
Les contactamos porque un amigo había hecho un par de viajes con ellos y guardaba buen recuerdo. La verdad es que no tengo ninguna queja: atención y servicio muy buenos. No fallan y siempre están para lo que necesites, y cuando voy de vacaciones esta tranquilidad es de lo que más valoro...
20. mai 2019
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Buenos días Ramón,
¡Todo el equipo le agradece mucho sus palabras! Cada día hacemos todo lo posible para que nuestros clientes estén satisfechos y pasen unas excelentes vacaciones. Por este motivo, nos llena de orgullo obtener una recomendación como la suya. De verdad, muchas gracias. Su agente Xavier queda a su disposición para ayudarle con su próximo charter! Le deseamos un muy buen día.
Cordialmente,
El Equipo de BoatBureau
Remaaaad!!
Experiencia brutal, servicio impecable, atención al cliente genial. Sin duda repetiré
20. mai 2019
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Buenos días Xavi,
Muchas gracias por tu comentario! Todo el equipo, y sobre todo tu agente Anna, te agradece el tiempo que te has tomado para dejarnos esta reseña. Has navegado con unos de nuestros mejores proveedores en Ibiza, pues siempre ofrece un servicio impecable. ¡Esperamos que vuelvas pronto para organizar tus próximas vacaciones! ¡Que tengas un buen día!
Un saludo,
El Equipo de BoatBureau
Fácil e intuitiva!
Es una pasada. Fácil e intuitiva. Y lo mejor, el equipo humano que consigue lo que necesitas. Gracias!!
20. mai 2019
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Buenos días Laura,
¡Te agradecemos mucho este comentario tan positivo! Estamos muy contentos de que el proceso de alquiler haya sido de tu agrado y estamos seguros de que también disfrutarás de tus vacaciones con uno de nuestros mejores proveedores de las Baleares! Tu agente personal, Manon, está aquí para lo que necesites. Que tengas un buen día y que disfrutes de sus vacaciones en Mallorca este verano!
Un saludo,
El Equipo de BoatBureau
Svar fra BoatBureau - Boat Charter Agency
Buenos días Beatriz,
Estamos muy agradecidos de que se haya tomado el tiempo para dejarnos esta reseña. Manon es una de nuestros mejores agentes y siempre intenta que sea todo perfecto durante organización de las vacaciones de nuestros clientes desde la reserva hasta después del charter. Le esperamos para repetir otra extraordinaria experiencia de navegación. Desde BoatBureau le deseamos un buen día.
Un saludo,
El Equipo de BoatBureau
Muy recomendado
20. mai 2019
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Buenos días Joan,
Muchas gracias por su tiempo, ¡estamos agradecidos de leer su comentario! Todo el equipo está encantado de que su experiencia de navegación haya sido satisfactoria. ¡Estaremos felices de ayudarle con sus próximas vacaciones! Le deseamos un buen día.
Cordialmente,
El Equipo de BoatBureau
Unreliable!
Although displaying nice boats, completely unreliable.
I booked a Catamaran and paid full amount by credit card, signed the contract, and next day bought airline tickets, then they apologized that it was rented!
18. mai 2019
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Dear Dr Ahmed,
Thank you for taking the time to leave this review. Also, we would like to thank you for your trust in choosing us for the booking of the boat for your sailing vacation. Unfortunately, just a few hours before your reservation, the owner of the boat received another booking confirmation. Thus, we would like to apologise for the inconvenience and unpleasant experience this caused.
We completely understand your situation, and even though it is an unlikely scenario the one that happened with you, your advisor, Xavier, was on top of the case and did all his best to quickly find other options that meet your requirements, but sadly, neither of them fulfilled your expectations.
We are aware of the trouble you went through due to the complication with the boat you rented and our responsibility in the matter. For this reason, we refunded the whole amount of the boat and also offered you the complete reimbursement of the boat, flight tickets and hotel expenses within 72 hours. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We would love to make things right for you, so we await your reply about the compensation.
May you have a lovely day.
Kind regards,
The BoatBureau Team
All sorts of incorrect communications
All sorts of incorrect communications, mis-stated fees and and arrangements, disappeared when the questions started
17. mai 2019
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Dear Stephen,
Thank you for posting this review. We’re so sorry that your experience did not match your expectations and we would like to extend our most sincere apologies regarding the recent issues with your charter. Please excuse us for the delay in the responses. Your advisor, Ekaterina, has knowledge of your incident and is working to resolve this matter as soon as possible and she immediately will get back to you as soon as the owner of the boat replies our queries. You may reach us anytime, and again, thank you for your feedback. We wish you a nice day.
Kind regards,
The BoatBureau Team
Very happy to deal with this company
Very happy to deal with this company. My personal manager Ekaterina always in touch. She knows all the answers. I very impressed.
17. mai 2019
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Dear Andrey,
Thank you very much for leaving this review, and for mentioning our advisor Ekaterina. You’re right, she always provides stunning customer service and she always bends over backwards to support our clients. Be sure she will be here for anything you may need regarding your charter. We wish you a lovely day and an excellent holiday in Italy!
Kind regards,
The BoatBureau Team
Atención magnífica y servicio eficiente…
Atención magnífica y servicio eficiente y rápido. Recomendable 100%
1. mai 2019
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Buenos días Jon,
¡Muchas gracias por este comentario tan positivo! Saber tanto su opinión como que recomienda nuestro servicio, es el mejor feedback que podemos recibir de parte de un cliente. Su agente personal, Xavier, seguirá gestionando su reserva y organizando sus vacaciones.
Entre tanto, desde BoatBureau ¡le deseamos una fantástica experiencia en barco!
Un saludo cordial,
El equipo de BoatBureau
Svar fra BoatBureau - Boat Charter Agency
Gentile Alessandro,
grazie per averci dedicato il suo tempo e per averci dato un riscontro sulla sua esperienza. Per noi è fantastico sapere di averle fornito un ottimo servizio, in quanto è la nostra priorità per tutti i nostri clienti. Victor rimane a sua disposizione per qualsiasi informazione riguardante la sua prenotazione.
Le auguriamo una buona giornata e buone vacanze!
Il Team di BoatBureau
Svar fra BoatBureau - Boat Charter Agency
Buongiorno Sig. Annovazzi,
grazie mille per il suo feedback! Siamo molto contenti che l’esperienza con il nostro servizio e con il suo consulente sia stata soddisfacente! Victor rimane a sua disposizione per qualsiasi informazione riguardo il suo noleggio. Le auguriamo delle ottime vacanze in barca e una buona giornata!
Cordiali Saluti,
Il Team di BoatBureau
Problem solved!
Very helpful and pleasant to deal with. There was a bit of a problem in sorting out the terms of charter but that was really the fault of the owner company not Anna at Boatbureau who was very patient and helpful. Looking forward to the charter.
30. mars 2019
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Good Morning John,
Thank you for this amazing review! We’re very happy that you enjoyed the service of one of our best booking advisors! Anna is a true asset for our company and she always does her best to make our clients happy and satisfied. For any doubt or question you may have, she will be at your disposal. We wish you a superb sailing experience and a good weekend.
Best,
The BoatBureau Team
L'inizio mi sembra molto buono
L'inizio mi sembra molto buono, una disponibilità e professionalità dimostrata da Emanuele non indifferente.Spero che la barca e l'organizzazione al ceck in sia altrettanto positiva.
Alberto Mazzoli
30. mars 2019
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Buongiorno Alberto,
Grazie per questo feedback così positivo! Siamo contenti di averle fornito un ottimo servizio e che Emanuele sia stato di grande aiuto per l’organizzazione delle sue vacanze! Lavoriamo solo con compagnie di charter professionali, pertanto siamo sicuri che le sue vacanze saranno eccellenti, come la barca! Le auguriamo una fantastica esperienza di navigazione e un buon weekend.
Cordiali Saluti,
Il Team di BoatBureau
I have been well pleased with their…
I have been well pleased with their feedback on my questions regarding offers and the contract process.
Quick reply to all my questions.
However, I cannot log in to their portal as expected, it seems that the web page does not respond when you ask for a new password which is required when you log in as new user.
26. mars 2019
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Dear Mr Jensen,
Thank you for leaving your feedback about our service! We’re glad that you enjoyed the booking process. Our main motivation is that our clients are satisfied, that's why we appreciate your observation. Please accept our apologies for the inconvenience this caused, we are checking the login procedures to make them compliant. We wish you a good day and an excellent sailing holiday!
Best, The BoatBureau Team.
Svar fra BoatBureau - Boat Charter Agency
Muy buenos días Eduardo,
¡Muchas gracias por dejarnos su opinión! Nos complace leer su comentario tan positivo. Siempre es un placer ayudarle a encontrar el barco para sus vacaciones. Esperamos que disfrute mucho sus vacaciones en barco y cualquier información que necesite estamos aquí para ayudarle. ¡Le deseamos que pase un muy buen día!
Un saludo,
El Equipo de BoatBureau.
La atenciónde Ekaterina ha sido…EXCELENTE!!!
La atenciónde Ekaterina ha sido Excelente! Siempre proactiva.
Debiera aparecer en las fotos junto a los otros asesores!
19. mars 2019
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Buenos días Señor Beckerman,
Muchísimas gracias por su tiempo y su opinión, estamos encantados de haberle atendido. ¡Ekaterina está muy feliz por su comentario! Nos alegra saber que el servicio ha sido satisfactorio y que su asesora le ha sido de gran ayuda. Estamos actualizando nuestra página web, así que ¡muy pronto Ekaterina aparecerá con los demás compañeros! BoatBureau le desea unas magníficas vacaciones.
Cordialmente,
El Equipo de BoatBureau
:-) ottimo fin ora
Disponibilità, gentilezza, pazienza, professionalità, chiarezza.....queste alcune delle caratteristiche trovate nel personale di boat bureau.
Grazie Anna....sei speciale.
14. mars 2019
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Dear Paolo,
Thank you so much for your positive feedback and for taking the time to post this review! Anna was definitely happy to read what you wrote. Our customer’s experience satisfaction is our priority, and your review reaffirms the hard work we put in every day. Thank you for the kind words and we wish you an unforgettable holiday in Croatia.
Kind Regards,
The BoatBureau Team
Svar fra BoatBureau - Boat Charter Agency
Good morning Roberto,
Thank you for your comment! We’re glad to hear that you enjoyed the booking process with our agent Emanuele. We showed him this review, and he loved to know you were pleased with it. He will be at your disposal for any further information about your charter in Croatia. We wish you an excellent sailing holiday!
Kind regards,
The BoatBureau Team
Superior work by the company for its customers!
Janina was instrumental in helping us to find the right boat and for a wonderful rate. She worked hard for us over the course of a few days and came back with a great offer made by a really terrific and reputable cruising company! Payment was easy and secure and receiving all confirmation information afterward was really fast.
Thank you so much, Janina and Boat Bureau!
13. mars 2019
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Dear Mr Venti,
We would like to thank you for this amazing review. Our team of advisors is dedicated to providing you and everyone who wants to rent a boat with only the best there is to offer. Janina was very happy to read your comment! We look forward to helping with the organization of your holidays during the next years, and like always, it will be a pleasure! Enjoy your stay in Martinique!
Kind Regards,
The BoatBureau Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.