Necesito comunicarme con ustedes y no puedo contactarlos, los números no existen y la página web no existe Compre un servicio con ustedes y no responden , lo tengo pagado y no tengo con quien comuni... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was in Phuket, when my booked charter fell through. My dream holiday was turning into a disaster. I needed to find another chartered yacht quickly... Valeria from boat bureau went above and... Vis mer
Xavier Esteva is an amazing person and broker at Boat Bureau. We have worked with him since 2016 and always found him to be excellent, courteous and helpful especially in times where a problem may ar... Vis mer
Selskapet har svart
Janina was instrumental in helping us to find the right boat and for a wonderful rate. She worked hard for us over the course of a few days and came back with a great offer made by a really terrific... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om BoatBureau - Boat Charter Agency
Skrevet av virksomheten
The best website to charter a boat for your holidays with excellent deals. Enjoy them aboard a catamaran, sailboat, motorboat or a gulet. Don’t hesitate to contact us! We are here to help you find it!
With more than 16.000 available boats in more than 900 destinations, BoatBureau is the website that makes the process of renting a boat for your vacation easier than ever!
The top quality of our service relies on a committed team with a single purpose: satisfying each costumer with the perfect boat and deals thanks to a close, personalized assistance.
Sail across the places you have always wanted to visit! Our sailing destinations include top places such as:
Not only do we aim to provide clients the opportunity of spending a wonderful time. Also, nautical charter companies around the world can promote their recreational boats in our online platform.
Kontaktopplysninger
Casp 162, 08013, Barcelona, Spania
- +34 931 720 284
- info@boatbureau.com
- boatbureau.com
4,0
Bra
297 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fast
Fast, accurate, enthusiastic, pleasant and friendly help.
Site works just fine.
12. januar 2019
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Hello Martijn! We’re very grateful for this comment and so happy that your booking process went so smoothly. Xavier is one of the best booking advisors and he is very thankful for such good feedback. Please let us know what we can do for you in the future. We wish you a very nice day and great sailing holidays! The BoatBureau Team
Happy with the service and the expected…
Happy with the service and the expected boat
11. januar 2019
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Good morning Tulio, thanks for this review! We’re glad that you’re satisfied with our service and happy with your booking advisor, Anna! We work hard to meet expectations like yours and give our clients the best solution for their sailing holidays. Anna is here for anything you may need regarding your charter. We wish you a wonderful start of the week! The BoatBureau Team.
Your website may benefit from a…
Your website may benefit from a favourites section that clients could build a shortlist into? It’s easy to reset if only looking at one destination but this could be handy when searching multiple destinations. Otherwise I really find the site easy to navigate. Thanks.
31. desember 2018
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Good morning Mr. Legge! Thank you very much for your review and your advice. We really appreciate your suggestion and we will try to implement this section, indeed we agree with you, it would be very useful for our clients! Furthermore, we’re happy to know that you found the best solution for your holidays with us and thanks to our agent Xavier. For anything you may need he is here to keep helping you. From BoatBureau, we wish you a happy new year and a lovely day. The BoatBureau Team.
professional and very friendly service
professional and very friendly service. Paweł
31. desember 2018
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Good morning Pawel! Thank you very much for your review! We always try to give the best service to our clients, thus we’re glad to know that it was reflected in your experience. Don’t hesitate to contact Ekaterina for any question you may have regarding your charter. Have an awesome holiday and a happy new year! The BoatBureau Team.
Great company
Fast answering. Very polite attendant. Very friendly attendant.
31. desember 2018
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Good morning Juan! Thank you very much for your time and your comment! We’re happy to know that our service has been satisfying and our agent Ekaterina helpful in supporting the organization of your trip. She will be here for anything you may need regarding your booking. From BoatBureau we wish you a happy new year and amazing sailing holidays! The BoatBureau Team.
Perfecta gestión por parte de BoatBureau
31. desember 2018
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Muy buenos días Jose Luis! Muchas gracias por su comentario! Nos alegra conocer sobre su satisfacción sobre nuestro servicio. Nuestro propósito es organizaros las mejor vacaciones naúticas haciendo del proceso de reserva una tarea sencilla, eficiente y agradable. Su agente Emanuele está aquí para cualquier duda o pregunta. Desde BoatBureau le deseamos muy buenas vacaciones y feliz año nuevo! El Equipo de BoatBureau.
Quick and efficient
Quick and efficient, as always!
27. desember 2018
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Good morning Luca! Thank you very much for your comment and for trusting again in BoatBureau! We’re glad to know that the booking process has been smooth and our agent Anna very helpful in organizing your holidays. For anything you may need regarding your charter don’t hesitate to contact us. May you have a lovely day and a happy new year! The BoatBureau Team.
Son un buen equipo
Son un buen equipo, resolvieron mis dudas y me aconsejaron con total objetividad. Me han sido de gran ayuda.
26. desember 2018
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Muy buenos días Señor Jiménez, muchas gracias por su comentario. Estamos muy contentos de que su agente personal Xavier le haya proporcionado el mejor servicio y le haya soportado durante la organización de sus vacaciones. En BoatBureau nos esforzarnos al máximo para que el proceso de reserva sea lo más sencillo posible, resolviendo dudas y aportando opiniones objetivas sobre nuestros proveedores, según las necesidades de nuestros clientes. Xavier seguirá estando disponible para todo lo que necesite para disfrutar sus vacaciones náuticas. Que tenga un muy buen día y un feliz 2019! El Equipo de BoatBureau.
Great service and great time
We have been very happy with the intermediating service and that of the boat provider.
Although due to sea sickness we didn’t actually get to enjoy sailing as much as planned, we had a good time during our stay in Santa Cruz de Tenerife. The boat was tiptop and very much to our likings.
Personally we’re going to stick to the Mediterranean from now on :-), but I will promote a Canary Island sailing vacation to anyone interested.
20. desember 2018
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Good morning Ruud! and thank you very much for your comment! We are sorry that you suffered seasickness during your trip. However, we’re happy that you were satisfied with our service and, that you liked the Canary Islands and that the boat of our providers lived up to your expectations. When you want to do a sailing holiday again just contact us we’ll give you some advice to tackle seasickness. Have a very nice day and a happy new year! The BoatBureau Team.
excellent response quality
super fast, excellent response quality, good prices, very friendly and service oriented...it's a pleasure to plan the (sailing-)holidays with Anna from BoatBureau in Spain. Thank you.
18. desember 2018
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Good morning Ferdinand, thank you very much for your time and your comment. We’re glad to hear that our service lived up to your expectations and that our agent Anna has been very helpful in organizing your holidays. Our main goal is to stand out giving always the best advice and service to our clients. For anything you may need regarding your charter Anna we will be glad to keep helping you and, hopefully, we’ll get in touch again for your next holidays. We wish you an excellent sailing experience and a lovely day. The BoatBureau Team.
croatia charter
prompt, helpful and friendly support.
3. desember 2018
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Good morning Paul! Thank you very much for your comment and for trusting again in BoatBureau! We are happy to know that our service was to your satisfaction and we will keep doing our best! May you have a lovely day and superb sailing holidays! The BoatBureu Team.
Janina hat sich sehr gut um alle…
Janina hat sich sehr gut um alle Belange gekümmert. Alle Fragen aufgearbeitet. Nun hoffe ich das wir ein sehr gutes Boot vom Vercharterter
erhalten. LG. P.R.
30. november 2018
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Guten Morgen, Peter! Vielen Dank für Ihr Kommentar! Ihre persönliche Agentin Janina freut sich zu hören, dass sie bei der Organisation Ihrer Ferien sehr hilfreich war und wir freuen uns, dass Sie mit unserem Service zufrieden sind. Wir helfen Ihnem bei allem, was Sie bezüglich Ihrer Buchung benötigen. Wir wünschen Ihnen einen schönen Segelurlaub und einen schönen Tag. Das BoatBureau-Team
Ausencia de información detallada.
Ausencia de información detallada.
Debería completarla con servicios directos de aseguramiento diverso.
Frente a la competencia van un poco por debajo en cuanto a servicios complementarios.
Para una actividad tan "exclusiva" observo ausencia de información más concreta.
28. november 2018
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Muy buenos días Señor Bonmati. Le agradecemos sus comentarios pues las opiniones sobre nuestros servicios son las que nos ayudan a crecer y a mejorar, y nos permiten enfocarnos aún más en las necesidades de nuestros clientes.
En BoatBureau nos esforzamos por dar un excelente servicio y poder así complementar la oferta de la web con el trabajo de nuestro equipo comercial. Le estamos muy agradecidos con todos los años que ha estado con nosotros y esperamos que tenga una felices vacaciones, Xavier estará a su disposición para cualquier cosa que requiera. Que tenga muy buen día, el equipo de BoatBureau.
ALQUILER DE VELERO POR DOS SEMANAS EN CROACIA
HASTA AHORA MI EXPERIENCIA HA SIDO POSITIVA, LA DEDICACIÓN Y EL TRATO DE EMANUELE HA SIDO ÓPTIMO...!
ESPEREMOS TENER UNA BUENA NAVEGACIÓN CUANDO LLEGUE EL MOMENTO DE EMBARCAR.
12. november 2018
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Muy buenos días Fernando! Muchas gracias por tu comentario y por tu tiempo! Nos alegra que tu experiencia con BoatBureau y con Emanuele haya sido satisfactoria. Nuestros provedores son los mejores del mercado así que seguramente tendrás unas excelentes vacaciones y aquí estará tu agente personal para lo que necesites. Desde BoatBureau te deseamos un buen día y muy buenas vacaciones! Un saludo del equipo de BoatBureau
I missed the german languages
I missed the german languages, but my english ist not very well.
8. november 2018
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Guten Morgen Renate! Danke für deine Rückmeldung. Leider war unsere deutsche Buchungsberaterin im Urlaub zum Zeitpunkt deiner Anfrage. Wir können die Schwierigkeiten beim Sprechen einer Fremdsprache nachvollziehen aber sicherlich wird Anna als erfahrene Mitarbeiterin dir einen sehr guten Service bieten. Wir wünschen dir eine wundervolle Segelerfahrung im nächsten Sommer. Danke nochmals! Beste Grüße, das BoatBureau-Team
rien à redire
rien à redire. Réponse rapide à toutes les questions ainsi que pour résoudre les problèmes.
31. oktober 2018
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Bonjour Monsieur Arnauld et merci pour votre commentaire! Nous sommes heureux d'apprendre que vous avez été satisfaits de notre service et de notre soutien. Nous nous efforçons de toujours faire de notre mieux pour aider nos clients à trouver le bateau qui leur convient et les meilleures offres. BoatBureau vous souhaite une excéllente croisière! Très bon weekend.
Attention Retenue Caution
Problème au retour du bateau, retenue intégrale de caution pour 1 cable à 30€. Le responsable de la base locale me dit qu'il prendront contact sous 2 à 3 semaines pour retourner le solde de la caution.
Cela fait plus de 2 mois et aucune nouvelle.....
Le document de retour a été écrit en GREC !!!! car le responsable ne parlait anglais !!!!
6. oktober 2018
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Bonjour Monsieur Laurençon, nous vous remercions d'avoir pris le temps de nous donner votre avis. Nous avons consulté votre dossier, mais votre conseillère, Farah, n'a pas reçu d'informations à ce sujet. Notre objectif est de vous offrir la meilleure expérience et de vous accompagner dans la démarche de location de bateau et la préparation de votre croisière. Maintenant que nous sommes au courant de votre situation, Farah vous contactera pour discuter de ce problème avec vous et tenter de régler ce problème dans les plus brefs délais. Encore une fois, nous nous excusons pour la gêne occasionnée et nous resterons en contact pour vous communiquer toute mise à jour à ce sujet. Bonne journée.
Pros y algún sinsabor, pero experiencia buena en global
Pros: Precio y variedad de oferta. Inmediatez de respuesta. Cercanía y trato en atención al cliente.
Mejorable: Sin embargo, si surge un problema durante el alquiler en la que el cliente no sea el responsable, no asumen la responsabilidad como intermediario. Antes de decidir, verificar bien lo que está incluido o no en el presupuesto.
5. oktober 2018
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Apreciado Raúl, muchas gracias por dedicarnos tu tiempo a dejarnos tu opinión. Nos alegra saber de tu satisfacción sobre nuestro servicio y ofertas, pues ese nuestro principal objetivo. Lamentamos la confusión generada a la hora de comunicar los extras, pues es verdad que a veces la estructura de la oferta puede no resultar clara. Tu opinión es muy importante para nosotros, nos ayuda a entender las mejoras que tenemos que aportar a nuestro servicio y por tal razón la tendremos en cuenta para mejorar y hacer más claros las comunicaciones con vosotros. Tu agente, Anna, está aquí para ayudarte en lo que necesites para tus vacaciones de verano. Un cordial saludo, te deseamos que tengas un muy buen día.
O companie de 7 stele!
Promptitudine, seriozitate, profesionalism,așa as cataloga eu aceste servicii! O companie extrem de serioasă!
4. oktober 2018
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Good morning Mihai! Thank you very much for such a great review! We work very hard to offer an excellent service to our customers and we are very happy that it is reflected in your experience. On behalf of the BoatBureau Team, we wish you an awesome sailing holiday next summer! Have a nice day.
Best service and very friendly
Best service and very friendly - everything perfect!
24. september 2018
Anmeldelse skrevet uten oppfordring
Svar fra BoatBureau - Boat Charter Agency
Hello Gerhard, thank you so much for your comment. We are glad to know that you had a nice time with our service. We hope that your sailing holidays have been as satisfactory, and if you want to have another navigation experience in the future, we will be there to assist you. May you have a lovely day.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.