Europe Moto Anmeldelser 

No comprar nada aquí. Anuncian artículos que no son compatibles con el modelo, la comunicación con ellos es pésima y han diseñado una estrategia para no devolver el importe. Son unos estafadores.

Vraiment un site à éviter ! Informations mensongères sur leur site internet. Vous ne recevez pas ce que vous êtes censé avoir commandé.
Vous les contactez par mail et ils refusent de faire quoi que ce soit.
À fuir ! Commandez sur une autre plateforme pour votre moto BMW.

Es una vergüenza que si compras en una casa de esta magnitud con estos precios y esta calidad, ropa BMW, que tengan la soberbia de que en caso de devolución no se dignen ni a pagarte los portes. Y encima tienes que enviarlo al extranjero. No vuelvo a comprar jamás y era buen cliente.

Realicé la compra de unas maletas para BMW R1300 GS en esta tienda online porque figuraban como disponibles en stock y con plazo de entrega.

Tras realizar el pago, me informan días después de que no tienen stock y que no saben cuándo lo tendrán. Es decir, venden productos sin disponibilidad real.

Lo peor no es el error, sino la gestión: la única solución que ofrecen es el reembolso, sin alternativa, sin compromiso de entrega y sin ninguna compensación por las molestias causadas.

He perdido tiempo y planificación de un viaje por confiar en la información de su web.

Experiencia muy negativa. Falta de seriedad y de control de stock.

If I could give no stars then I would. I placed my order over 8 weeks ago and I have not received anything and no refund has been received. I am unbelievably frustrated with their customer service who have stopped responding to email.

Settimane per fare partire la spedizione, per poi consegnarla a una sconosciuta in una via sbagliata. E naturalmente neanche una mail per scusarsi. (Siamo un azienda non dei privati):

If you need product urgent it is better to look for another dealer.The store offers which are probably not available and then you have to wait.I have got my battery. But not on time!

Nonostante le recensioni molto scarse ho acquistato per ben 2 volte materiale di consumo per la mia bmw r nine t. i tempi di attesa non sono dei piu' veloci, ma e' sempre arrivato tutto senza problemi e soprattutto i pezzi erano esattamente quelli che avevo ordinato sia per tipologia che per numero. Continuero' ad acquistare da loro

ordered boots on November 20th I refused delivery because they sent wrong size. europe moto told me to refuse delivery so item would be shipped back to them. today is 14th March and i’m still waiting for refund. they no longer answer emails and leave me no choice but to begin legal proceedings. AVOID USING THIS COMPANY AT ALL COSTS.

I ordered two shipments, and it has now been six months and neither of them has arrived. The communication has been extremely poor

Had to pay import duty even though I clicked that I wanted to use the UK company. My parcel has gone for a jolly around Europe, leaving France, then the Netherlands, back to France and now here, where I have had to pay import duty and VAT, although I have already paid this. WILL NEVER USE AGAIN. Spoken to Motrad, and they are not even a dealer?

Ordering things from abroad is always a bit tricky but they were not prepared to offer any help or guidance. The responses to enquires were short and unhelpful. As per most reviews they are incredibly slow, it was over a week before they even shipped the item, followed by a week in transit to actually arrive.
Ultimately though the item arrived eventually and was as described. I was reluctant to use them because of the reviews but they were much cheaper than anywhere else so if you're prepared to wait and be frustrated for the best price then it's worth it.

Arrivato finalmente il mio prodotto. Quasi 3 mesi per un problema di corriere. In ogni modo appena rientrato in sede lo hanno immediatamente rinviato ed arrivato in tempi brevissimi.

I’ve ordered 3 items now and all arrived safely and as described. They did take up to 3 weeks to arrive which I was prepared for and one item did have import tax, which is standard now we are not in the EU. I also had to return an item as it didn’t fit, my fault but I got a refund within two weeks which again was fine. All in all, they delivered everything they said, communicated well and no issues. You just have to be prepared to wait a little longer for your items and anticipate the import tax on items of higher value.

Do your research on import taxes and you can factor that it. The item still worked out cheaper then I could get from a uk bmw dealer.

This company are silent about the import tax(vat) you have to pay in the UK. I rejected the order when DPD asked for £120 import tax, this was on the 27/1/26. I sent several emails and was treated to a virtual wall of silence, they ghosted me as a customers. Finally money reappeared in my account on the 20/2/26. I will never use again

Esperienza negativa, ordinato valigie vario , tempi lunghi di attesa , mancanza di comunicazione, dopo che hai ordinato spariscono per qualsiasi comunicazione,dopo vari reclami finalmente sono arrivate oggi , che dire … imballaggio a dir poco scandaloso , un cartone mezzo rotto e dentro la valigia avvolta in un panno leggero di celophane ,per una spesa di mille euro e passa , un miracolo che non siano arrivate danneggiate, non mi rivolgerò più a loro sicuramente!

Bestellt wurde eine Innentasche für den hinteren Koffer des BMW-Rollers. Im November. Da wir gerade unterwegs waren, wurde das Produkt zurückgeschickt. Bis heute - Mitte Februar - soll es angeblich noch nicht wieder angekommen sein. Anfragen per Mail wurden ebenfalls nur sehr spärlich, später dann gar nicht mehr beantwortet. Jetzt will ich nur noch das Geld zurück, bestellt wird definitiv woanders, und dort nie wieder.

souhaitant avoir des informations concernant une moto d occasion , certes pas une bmw à 25000 euros mais le commercial n a pas ete a la hauteur de mes attentes et vraiment loin de la , j ai eu besoins de le relancer plusieurs fois sans aucune réponse et comme par hasard ma menace la réveillé !
très déçu de cette concession qui pourtant est grandiose mais pas à mon avis

Yes delivery can take longer than expected. I was waiting about 2 weeks for parts for my s1k to ireland. But all arrived with DPD all in good condition and all OEM.

I was a little put off by the negative reviews but the part I ordered was shipped promptly and I had no issues in the end. I used DHL for an Australian delivery.