Lying on a public platform. Edited for for anyone who may believe their response: Not surprised to see this response — it’s consistent with how this has been handled behind the scenes. Des... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very happy with my order from BlendBox. The prices were competitive, the delivery was smooth, and the products were exactly what I expected.
Selskapet har svart
Scammers! Terrible experience! I ordered a few items 14th March. Didn't received nothing . Been trying to contact them for days now with no replies over email, phone or online chat. 2 weeks silence... Vis mer
Selskapet har svart
This was my first time ordering from BlendBox and I had a great experience. Everything arrived as expected and I'd be comfortable ordering again.
Informasjon om virksomheten
Skrevet av virksomheten
BlendBox (blndbox.ca) is a Canadian online beauty retailer specializing in professional haircare. We offer a curated selection of premium salon brands trusted by stylists and beauty lovers across Canada. All products sold on BlendBox are 100% authentic and sourced exclusively from authorized Canadian distributors or directly from the brands, so you can shop with confidence. Our collection includes sought-after brands such as Olaplex, K18, Kevin Murphy, Color Wow, AG Care, amika, Verb, R+Co, and more—making it easy to find professional haircare you can rely on. BlendBox is a woman owned Canadian small business based in the Greater Toronto Area, independently owned and operated with a strong focus on quality, trust, and customer care.
Kontaktopplysninger
Toronto, Canada
- hello@blndbox.ca
- blndbox.ca
3,5
Middels
84 anmeldelser
Har svart på 84 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ordering was easy and delivery was…
Ordering was easy and delivery was fast! Extremely pleased with the purchase.
25. mars 2026
Svar fra Blndbox
Thank you so much for taking the time to review us ; we can't wait to serve you again :)
Good Product, Unfortunately, Poor Customer Service
The products I bought are amazing, and the price was WAY lower than other stores. The two stars was due to the fact that customer service was a bit of a nightmare. After 2 weeks, two chat messages and one email asking them what was going on with my order with no replies, I finally got a form email saying the product was just getting ready for delivery literally minutes after my last email. Kind of like it nudged them into action. But no personal response apologizing for the delay. I would have appreciated someone getting back to my texts and emails, rather than crickets, and a form email 2 weeks after the fact. It's a little thing, but having someone on their staff reach out (even minimally) to let the customer know what's going on with an order can go a long way. Had I not continuously reached out, who knows if I'd have received the order. And for what it's worth, I was always kind and respectful in my messages to them. But it was a very stressful two weeks, especially since I read similar accounts here on Trust Pilot after I made the order.
25. mars 2026
Svar fra Blndbox
Thank you for your feedback. We’re glad you loved the products and the value, but we sincerely apologize for the silence while you waited.
We've actually been trying to reach you, but we just discovered a technical issue where our outgoing emails have been bouncing back to us undelivered.
We’re taking your comments to heart to improve our response times so that your next experience is as great as the products themselves
Good products and very fast delivery
Livraison super rapide, beaucoup de variété de produits je recommande vivement
25. mars 2026
Svar fra Blndbox
Merci Beaucoup!!!
Scammers
Scammers! Terrible experience!
I ordered a few items 14th March. Didn't received nothing . Been trying to contact them for days now with no replies over email, phone or online chat. 2 weeks silence! BEWARE! Scam company!
14. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Blndbox
We can assure you we are very much a real company and definitely not scammers! We sincerely apologize for the delay and for the fact that you haven't heard back from us yet. We've actually been trying to reach you, but we just discovered a technical issue where our outgoing emails have been bouncing back to us undelivered. Please keep an eye out for an email from a backup address (as we work to fix our main server)
I’m happy to have found this company
I’m happy to have found this company. The product I ordered is difficult to find, so I was ecstatic when I saw they sold it. While I was initially upset that my order wasn’t delivered the same day as promised, I did receive a prompt reply to my email inquiry. It turns out that there were setbacks due to the aftermath of a severe Toronto snowstorm a few days earlier. My product did arrive a day late (which was no big deal as their customer service was courteous and respectful in addressing the issue). I will happily order from this company again and will confidently recommend them.
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Blndbox
Thank you for the great review! We apologize for the weather delay, but we're so glad our team could help. We appreciate the recommendation and look forward to serving you again
SCAM
SCAM! They do not offer same-day delivery, it is a lie. I have now waited 3 days for my products, sent several emails, phone calls, live chats, all to no avail. Products still not received and no one on their team has reached out to me. Their horrible customer service experience has forced me to make a trustpilot account just to leave a bad review.
Save your time and shop literally anywhere else.
5. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Blndbox
Thank you for your feedback.
We’re sorry to hear you were frustrated with the delivery timing. However, same-day delivery is available only when the “Local Delivery” option is selected at checkout. This option guarantees same-day service within our delivery area and within the daily cutoff time.
If a different shipping method is selected, the order is processed through standard shipping timelines instead.
After receiving your concerns, we cancelled the order and issued a refund rather than keep you waiting any longer. If there was any confusion about the delivery options during checkout, we sincerely apologize for that misunderstanding.
Love ordering from BlendBox
Love ordering from BlendBox - fast shipping, cheaper than where I would normally buy [even for Out of Province], and 90% of the time in-stock. Best option I have found!
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Blndbox
Thank you so much for the kind words! We’re really glad to hear that you’ve had a great experience ordering from BlendBox. We work hard to keep our prices competitive, maintain strong stock levels, and get orders out the door as quickly as possible—so it means a lot to hear that it’s making a difference for you, even out of province.
We truly appreciate your support and look forward to serving you again soon! 💚
Svar fra Blndbox
Thank you so much for your kind words! We’re really glad to hear you’re happy with both the products and the service. We truly appreciate your support and look forward to serving you again soon. 💚
Doesn’t ship
I submitted an order on February 18 and it has not been shipped yet. I’ve sent 2 emails about it and no response.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Blndbox
Hi Delaney,
Our records show we emailed you regarding the out-of-stock items and received your confirmation to ship the remaining part of your order , which we have shipped as promised.
We’ve just sent a follow-up email with your tracking details to ensure you have everything you need. If you don't see it, please check your spam folder or reach out to us again directly!"
Excellent Product and Reliable Service
I’ve been purchasing my hair color with Blndbox for a while now, and I couldn’t be happier. The product quality is excellent. The color is consistent, easy to apply, and delivers great results every time.
Their delivery is always quick and reliable, which I really appreciate. Orders arrive promptly and are well packaged.
Overall, I highly recommend this service to anyone looking for a convenient and dependable way to purchase hair products online.
25. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Blndbox
Thank you so much for the wonderful review! We’re truly happy to hear that you’ve been enjoying both the quality of the products and the consistency of the results. It means a lot to us that you’ve chosen to keep coming back to BlndBox.
We also work very hard to ensure orders are packed carefully and delivered quickly, so it’s great to know that’s been your experience.
Your recommendation genuinely means a lot to our small team. Thank you for your continued support—we look forward to serving you again soon! 💚
Blendbox Amazing!!! Fantastic Company
Blendbox is always amazing to shop with, they have super fast delivery. It is always packed with care so your product comes in excellent shape. I once had an issue with the wrong product sent to me and the customer service was beyond amazing. They fixed the problem quickly, I had my correct product within a few days along with a discount code for an apology. They go above and beyond for their customers. That is why I keep shopping with them, they are an absolute pleasure to deal with.
15. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Blndbox
This truly means so much to us!
We work really hard behind the scenes to make sure every order leaves our hands quickly, carefully packed, and exactly as it should be — so hearing that you notice the difference is everything.
And thank you for your grace when that mix-up happened. Mistakes are never the goal, but how we respond always is. We’re so glad we were able to get the right product to you quickly and restore your confidence.
Your support, loyalty, and kind words genuinely fuel our team. We’re grateful to have you as part of the BlendBox community 🤍
We can’t wait to pack your next order.
Competitive prices on the brand names I…
Competitive prices on the brand names I like to use. Great website, very easy to use. Excellent and timely shipping. Have shopped here multiple times.
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Blndbox
Thank you so much for your kind words — that truly means a lot to us.
It’s so wonderful to hear that you appreciate the work we put into sourcing the best possible prices on the brands you love. We truly spend a lot of time behind the scenes making sure we can offer premium products at competitive pricing, so knowing that it’s noticed makes it all worth it.
Thank you for continuing to shop with us — we’re so grateful for your support 🤍
Excellent service
Blendbox has good prices & prompt, excellent delivery. I am very happy with their service. Looking forward to even more product range on their site.
24. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Blndbox
Thank you for your lovely review! We’re so glad you’re happy with our service and delivery. We’re actively adding new products and can’t wait to share what’s coming next. We truly appreciate your support!
— The BlendBox Team
I always find everything that I need at…
I always find everything that I need at the best prices ! Never had any problems with delivery and the products are best quality!
5. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Blndbox
Thank you for taking the time to share your experience. We truly appreciate your support and are so glad to have you as part of the BlendBox community.
— The BlendBox Team
Brow tinting. I am a retired esthetician
I am a retired esthetician. I prefer to buy online my lash/brow tinting products online rather than go into Cosmo Prof.
Everything I need is always in stock. Quick free shipping.
5/5
Yes, I will continue to shop with you. I have recommended your shop to other people.
Thank you again.
10. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Blndbox
Thank you so much for your thoughtful review and for trusting us with your professional essentials. It truly means a lot to know you continue to choose BlendBox and recommend us to others. We’re very grateful for your support.
— The BlendBox Team
Fantastic!
I’ve ordered a few times and the shipments are super fast, secure and honestly I’ve not been able to find anywhere else that beats the prices! I recommend Blndbox to EVERYONE!
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Blndbox
Thank you for such a generous recommendation. We truly appreciate your continued support and the trust you place in BlendBox — it means more than you know.
— The BlendBox Team
The products are great!
The products are great, never disappointed and more important, it is like instant delivery. It is only a few days and its at my door! Try them, you will not be disappointed and product usually cheaper than store!
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Blndbox
Thank you, Liz, for taking the time to share your experience. We truly appreciate your support and are so glad to have you as part of the BlendBox community.
— The BlendBox Team
Very happy
Easy to order
Always on time delivery
Fair pricing
Love it!
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Blndbox
Thank you for your feedback — we truly appreciate your support and are so happy to have you with us.
— The BlendBox Team
Order Debacle
Part of my order had to be refunded since it was out of stock. Then the rest of my order was misdelivered and returned to sender.
Two months after my order and several emails later I received the rest of the order but it was a different product, Reuzel Fiber instead of Reuzel Extreme Hold.
I've had a great experience with Blendbox in the past but this has been a disaster and I am loathe to return the incorrect items for all the trouble it's already been.
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Blndbox
Thanks for flagging this for us — that’s definitely not how we want things to go. No need to send anything back; we’ve already got a new order with the correct product headed your way. We appreciate you sticking with us through the hiccup, and we hope this will restore your trust in shopping with BlendBox again.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.