Consistent excellent customer service. This time round I received an email after my order was in to say something else was back in stock. I dropped them a message and it wasn’t a problem to get it a... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Delicious well made dried meat, with ingredient lists and a great choice of fresh butcher items. I’m glad to be able to re-order my favourites from my account on the website and add the odd new gem. T... Vis mer
Selskapet har svart
Just had some kept if for family coming from SA we all loved it great quality and great memories eating a great biltong
Selskapet har svart
Everything that this company produces is amazing. The taste of the Biltong and Droewors is great and both the Chicken kebabs and Flatties are very tasty and succulent. The shop has an incredible sel... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
We have the largest selections of South African products in the UK. Come and try our award winning 24 varieties of Biltong & Droewors, 14 varieties of Boerewors, Sosaties, Stokkies, Ribs, Flatties and much more! Also the manufacturers of STM Energia
Kontaktopplysninger
Rockingham Close, SW15 5RW, London, Storbritannia
- biltongstmarcus.co.uk
4,7
Enestående
197 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 75 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I keep coming back!
Love the choice of meats, the quality of cuts and speed of delivery!! Amazing products - regularly buy here. There is a lot of good biltong out there but especially the leaner cuts are often dry and with these ones there are so many healthy options it's moreish AND good for you at the same time :)
6. januar 2026
Svar fra Biltong St Marcus
Thank you so much for your lovely review! We really appreciate your continued support. It means a great deal to hear that you enjoy the quality of our cuts and the range we offer. We look forward to serving you again soon.
Worth ordering
The follow up email from the company. Ease of ordering and options available
5. januar 2026
Svar fra Biltong St Marcus
Thank you for the 5 stars! We look forward to serving you again :)
Great customer service from Dee!!
2. januar 2026
Svar fra Biltong St Marcus
Thank you so much for the 5 stars! Really appreciate you taking the time.
Svar fra Biltong St Marcus
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
Excellent quality best biltong and droewors around wonte buy form anywhere else thanks 😊
Excellent quality the best biltong amd droewors
25. desember 2025
Svar fra Biltong St Marcus
We really appreciate you taking the time to leave a review.
We’re proud of the quality of our biltong and droëwors, so it means a lot to hear that you wouldn’t buy from anywhere else. Thanks again for your support and we look forward to serving you again soon.
Really disappointed in it all to be honest
Really disappointed in the Boerewors first up. This is NOT true 'Boerewors' at all, more like a cheap farmers wors you would get in a local SA shop, highly minced and had some tiny 'stones' in the wors that all 5 of us found. It really tasted awful. Even more disappointed in the bacon biltong - long thin overly fatty strips of fat with a whiff of meat. (Not like one is lead to believe what the product will be like in the photograph at all). The Droewors unfortunately was also was sub standard. Sorry! - It was all very disappointing, we won't be buying from St Marcus again.
25. november 2025
Anmeldelse skrevet uten oppfordring
HAPPINESS DELIVERED
Absolutely love these guys for stocking Windhoek Draught and allowing me to indulge in my favourite lager!
Been ordering for a short while now, the delivery is quick and the prices are VERY competitive compared to other sites. There is also a loyalty programme which is a lovely bonus!
Also handy for the South African supplies during the northern Hemisphere version of "Dezemba" braai season in July! From Steers salt, Spur sauce, you name it, they stock it.
My happy place.
HIGHLY RECOMMENDED.
28. november 2025
Svar fra Biltong St Marcus
Thank you so much! this absolutely made our day 😊
We love being your happy place and keeping you stocked with all your SA favourites ... Dezemba braais included! Really appreciate the recommendation and your continued support.
Svar fra Biltong St Marcus
Thank you for the great review! We’re so pleased you’ve always had fresh products and quick service. We appreciate you!
Svar fra Biltong St Marcus
Thank you so much for the 5 star review! So glad you enjoyed our biltong.
The order arrived timely but the drink…
The order arrived timely but the drink l ordered was flat ( very little fizz). Otherwise great work
28. november 2025
Svar fra Biltong St Marcus
Thank you for your review. We’re pleased everything arrived timely, but sorry to hear the drink lacked fizz.
Disappointing
It took a week to get my order and then some of the items were incorrect and there wasn’t much help to rectify the situation. Only 1 solution offered that wouldn’t work.
27. november 2025
Svar fra Biltong St Marcus
Thank you for your feedback. We’re truly sorry to hear this order didn’t go as smoothly as usual. If you haven't already, please reach out to sales@stmarcus.co.uk so we can find the best way forward.
Excellent Products Great Quality Super…
Excellent Products Great Quality Super Fast Delivery
25. november 2025
Svar fra Biltong St Marcus
We’re so glad you were happy with your order! Thank you for the 5 stars.
Never buying from them again
I'm assuming all the St Marcus SA stores that come up on Google are under the same ownership. My order came from the warehouse and there isn't anywhere to write a Google review on my terrible experience, so here goes...
I bought in bulk to meet the pricey £75 minimum spend for free delivery. Sadly upon receiving my products they were all expiring within 3 - 7 weeks. One item didn't even have a best before date. I wrote on the notes of my order to please pick longer lasting expiry dates.
I understand that this is not always possible, but they did call me to tell me a product wasn't in stock, so surely on this call they could have addressed my order note and I could have decided on the call if I preferred to cancel my order.
I also returned some medicinal tasting products and 2 samples of the opened ones. Bear in mind, not only I tasted the strange tastes - my family and friends did too. I was only refunded for the sealed bags, and they didn't reimburse the delivery cost as promised. I have reached out to them multiple times on the sales email, and they just ignore you if you're not making a purchase. I mentioned this on another review and was replied to publicly to contact them via the email address I was already using. I did that, and still ignored. The delivery cost was the same if I had or hadn't included the 2 opened items as I paid for a pre-established weight.
Never purchasing from them again. Atrocious customer service, communication and product shelf life. I have since found an SA store that stocks much better quality products and who don't need a minimum spend for delivery, plus delivery is much quicker.
30. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Biltong St Marcus
Our team has been in conversation with you since 1st October. So feel free to respond to that email thread, Drea.
The products we dispatched to you were the longest-dated items available at the time. South African crisps and snacks are manufactured with a shorter overall shelf life (typically 16 weeks), and the shipping journey from South Africa naturally reduces this further. A remaining 3–7 weeks is standard across all UK importers, and we always pick the best dates possible.
Regarding the items you returned, every product we received back was fully refunded. The masala you sent back later still had several weeks of shelf life remaining. The Tutti Frutti was refunded as part of your return.
We didn’t receive any additional reviews or emails from you that went unanswered.
As we processed your return and refund, it wouldn’t be possible for us to both ignore your emails and complete your refund at the same time.
Taste can vary person to person, especially with speciality South African products, but we take quality complaints seriously. The items you mentioned were sold from the same batch to other customers without issue, so it does seem to come down to personal preference in this case.
Svar fra Biltong St Marcus
Thank you! We’re thrilled you enjoyed your order.
Excellent service
Excellent service. Love that you had so many gemsquash available. I ended up buying 36 all in all and lively quality.
28. oktober 2025
Svar fra Biltong St Marcus
We’re delighted to hear this! Thanks for supporting St Marcus, and we hope to serve you again soon.
Svar fra Biltong St Marcus
Great to hear. Thank you for the 5 stars!
Nostalgic excellence
The products are received in excellent condition and great quality. Exactly what we have in South Africa. So nostalgic and perfect to give non Saffas a taste of our home
31. oktober 2025
Svar fra Biltong St Marcus
Thank you for the amazing review! We’re so glad the products arrived perfectly and tasted just like home.
Biltong is great
Biltong is great, as well as the ostrich drywoers.
Everything is well packed and with speedy delivery.
29. oktober 2025
Svar fra Biltong St Marcus
Thanks for the great feedback! So happy you enjoyed the biltong and ostrich droewors, and that delivery was smooth.
Boerie is best.
The delivery was prompt and still frozen, droe wors is perfect, if the boerie is up to the normal standard, then all good. keep returning for more.
28. oktober 2025
Svar fra Biltong St Marcus
Always lovely to serve you again. Thanks for the 5-star review! Really appreciate it.
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