Bigpirate Anmeldelser 

106
•
TrustScore 2.5 av 5

2,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

First few redemptions went fine. Then they claimed I needed to verify again and made me submit document after document. Still won’t process my new redemption. Support is useless and obviously gives yo... Vis mer

Vurdert til 1 av 5 stjerner

If I could rate 0 stars I would. They suddenly make "an irreversible decision" to ban you from buying any more deals, or use their rewards system. They will suddenly make you provide tremendous... Vis mer

Vurdert til 5 av 5 stjerner

So far my experience with big pirate has been excellent ! They are a developing site and responded faster to a couple questions about redemption i had faster than any other social casino site ive pl... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

how slow they update their library, it takes ages it feels until they add new slots. current ones are fun don't get me wrong and i get paid, but playing the same over and over got stale quickly - even... Vis mer


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2,4

Under middels

TrustScore 2.5 av 5

106 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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2,4

Alle anmeldelser

(106)

106 anmeldelser i de siste 12 månedene

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Vurdert til 2 av 5 stjerner

Not the best payouts/winnings casino…

Not the best payouts/winnings casino I’ve played. Decent variety of games.. on day 4 of waiting for my redemptions to process.. says 72 hours but seems like majority of reviews for big pirate are negative. Lots of 1 stars so making me skeptical on if I’ll even see my winnings go to my bank account. Play at your own risk. It’s 2026.. redemptions should process immediately and instant. I think majority of people will play only at casinos where you don’t have to wait for your money. They take my money in an instant but always an issue and slow as a turtle when it’s their money.. play at your risk

16. mai 2026
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Svar fra Bigpirate

Dear Sam,

Thank you for sharing your thoughts and for your patience while waiting. We completely understand that you want a seamless and fast experience when it comes to your time on our platform, and we appreciate your honesty.

We always strive to handle all player requests with care and diligence, and we want to assure you that we work hard to ensure every transaction is completed securely.

We kindly invite you to reach out to our live chat support team so they can take a direct look at the status of your request and provide you with an update.

Thank you again for your time and feedback.

Best regards,
The Big Pirate Team

Vurdert til 1 av 5 stjerner

banned due to claiming too many rewards

They banned me due to using their rewards and withdrawing them. I gambled and spent a ton of money on their website, I feel like I earned those rewards, they were clearly up money.

The reply below from them is funny. I have reached out to the team and they did not clear things up, Nor did they proceed to reach back out when they said they would. DO NOT USE THIS WEBSITE!

10. mai 2026
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Svar fra Bigpirate

Dear Jamison,

Thank you for reaching out and sharing your experience. We are truly sorry to hear about your frustration and that you feel this way.

Please know that we appreciate your loyalty and the time you spent playing on our platform. We always aim to maintain a fair environment for everyone, and decisions regarding account restrictions are only made after careful review.

We kindly encourage you to reach out to our Live Chat support team so we can look into your situation and provide you with more clarity.

Best regards,
The BigPirate Team

Vurdert til 1 av 5 stjerner

I have been playing on bigpirate for…

I have been playing on bigpirate for about a month now. Up until about the last week or two. I have been redeeming fairly fine.

All of a sudden, they ask me to verify my payment method, which i have no problem doing. I sent them the requested document, and now have been waiting almost a week without an answer on when this verification will be done. I currently have $5,000 pending redemption, which they are holding without cause.

It has been almost 2 weeks pending redemptions, and 1 week waiting on verification of a single payment method.

I keep getting the runaround of “the team and management are aware and your verification is priority” everytime i reach out to support. Yet its been 3 days of them saying this and i still cant get a straight answer.

Bigpirate is a decent site, with good games. But if you spend a lot of money like i have, it seems they can and will hold you up to their liking.

Will update this review depending how fast bigpirate wants to resolve my issue.

13. mai 2026
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Svar fra Bigpirate

Dear Eric,

Thank you for sharing your experience with us and for your kind words about our game selection. We truly appreciate your feedback.

We are very sorry to hear that you are feeling frustrated with the current waiting time. While we always aim to handle all player requests as quickly as possible, some procedures can occasionally take a little longer than expected. Please rest assured that our team is dedicated to your case, and we genuinely appreciate your patience during this process.

We highly recommend reaching out to our team via live chat for the most up-to-date information on your status, as they are best equipped to assist you directly.

Thank you for your understanding, and we hope to have everything sorted out for you very soon.

Best regards,

The BigPirate Team

Vurdert til 1 av 5 stjerner

THIS PLACE IS HORRIBLE!!

THIS PLACE IS HORRIBLE!!! DO NOT WASTE YOUR TIME OR MONEY PLAYING HERE!!!! THE PAYOUT IS OUT IF CONTROL THEY MAKE YOU WAIT 5 BUSINESS FOR APPROVAL AND THEN 3 MORE TO SEND SO ABOUT 2 WEEKS BEFORE YOU SEE ANYTHING.THERE ARE FAR BETTER CASINO WITH INSTANT TO 24 HOURS AT MOST. PLAY AT THOSE CASINOS NOT THIS PLACE!!!!! The review is for the long payout! We should not have to wait so long

30. april 2026
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Svar fra Bigpirate

Dear Bino,

We are sorry to hear that you are frustrated with the timing of our processes. We aim to be as efficient as possible and we appreciate you sharing your feedback regarding your experience.

Please understand that we strive to maintain a secure environment for all our players, which can sometimes impact processing times. We would like to invite you to speak with our support team via live chat so they can look into your account status and provide more specific information.

Best regards,

The BigPirate Team

Vurdert til 5 av 5 stjerner

So far my experience with big pirate…

So far my experience with big pirate has been excellent ! They are a developing site and responded faster to a couple questions about redemption i had faster than any other social casino site ive played which was really cool . They have alot of great games new and old .. edit ! Had to update because my redemption cane through processed in 2 buisness days. Not bad big pirate thank you

24. april 2026
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Svar fra Bigpirate

Dear Timothy,

Thank you so much for your wonderful review! We are thrilled to hear that your experience with Big Pirate has been excellent so far.

It is great to know that you are enjoying. We take pride in being responsive to our players, and we're glad our team could provide you with quick answers to your questions. We truly appreciate your support as we continue to grow and develop our site!

Happy gaming!

Best regards,
The Big Pirate Team

Vurdert til 1 av 5 stjerner

Horrible dead spins 100 spins 0 hits

So I played big pirate casino for couple days won little bit then on my last 2 deposits both 49.99 I played 2 games first king of sky at .50 a spin got 2 hits with 50.00 1 hit of 2.00 and other 4.50 at was it rest dead spins. Then second deposit played thunder tiger .50 a spin not 1 hit 100 spin nothing stay away.after that reply like to give them -5 star . I go the casinos alot not one time have I gotten i on a slot and lost 100 spins in a row lame reply from them .

23. april 2026
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Svar fra Bigpirate

Dear Chris,

Thank you for reaching out and sharing your feedback with us.
We understand how frustrating it can be when the results don't go your way. We would like to gently remind our players that all our games are based on chance, and outcomes are entirely random, which can sometimes lead to streaks like the one you experienced. We truly value your support and hope that your future experiences are more enjoyable.

If you ever have questions or need assistance, our live support team is always available to help you.

Best regards,
The Big Pirate Team

Vurdert til 1 av 5 stjerner

If I could rate 0 stars I would

If I could rate 0 stars I would.

They suddenly make "an irreversible decision" to ban you from buying any more deals, or use their rewards system. They will suddenly make you provide tremendous amounts of documents to verify various payment methods, banks, like 3-6 months of transactions or they just steal your money.

STAY AWAY!!!!!!!!!!!!!!!!!!!!!!

7. april 2026
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Vurdert til 5 av 5 stjerner

Good site

This site was good to me overall. Verification was a lot but they have lots of good games, bonuses, and always paid me.

1. april 2026
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Svar fra Bigpirate

Dear Patrick,

Thank you so much for your kind words! We are thrilled to hear that you have had such a positive experience with us overall. It’s great to know that you are enjoying our wide selection of games and that your time on our platform has been enjoyable. We truly appreciate your support and are happy to have you as part of our community.

Happy gaming!

Best regards,

The Big Pirate Team

Vurdert til 1 av 5 stjerner

Title: DO NOT USE BIGPIRATE – TOTAL SCAM, THEY HOLD YOUR MONEY HOSTAGE

This site is a complete scam. They will never let you redeem your money. I successfully completed all their verification steps—jumped through every hoop they asked for—and they are still holding my funds hostage.

It feels like they are deliberately forcing me to lose my money. Every time I try to redeem, they just keep telling me to "wait." There is always a new excuse or delay. It is an endless loop designed to frustrate you until you give up.

What makes this even more suspicious is that they don’t even use a legitimate third-party verification processor. I am convinced they are just stealing our personal information and ID documents while keeping the money.

Do not fall for it. If you have money in there, consider it gone. They are textbook scammers. Stay away

28. mars 2026
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Svar fra Bigpirate

Dear Customer,

We are truly sorry to hear about your frustration and regret that your experience has not been a positive one. We want to assure you that we take the security of our players' information very seriously and strive to maintain a trustworthy environment for everyone.

Please understand that all processes are handled with the utmost care to ensure the integrity of our community. While we understand waiting can be difficult, we are here to support you. We kindly encourage you to reach out to our live chat team so we can look into your situation and provide you with further assistance.

Best regards,

The Big Pirate Team

Vurdert til 1 av 5 stjerner

Do not trust these guys

Do not trust these guys! My account was banned the day after I tried to redeem $400. Won’t let me login. Won’t respond to my emails either and the money is gone. Stay away from this site ❌ total scam

18. januar 2026
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Svar fra Bigpirate

Dear customer,

Thank you for reaching out and sharing your concerns. We are very sorry to hear about the situation you've described and the frustration regarding your account access and pending redemption.
If you are having trouble reaching us via email, we strongly recommend trying to access our Live Chat feature if possible. We want to ensure this is looked into thoroughly and that you receive the clarity you deserve regarding your account status.

We appreciate your patience and hope to resolve this matter with you as soon as possible.

Best regards,

The BigPirate Team

Vurdert til 5 av 5 stjerner

I love the interactive way of earning…forget "off the chain" this site is "off the anchor ⚓"

I love the interactive way of earning and discovering the rewards and bonuses via the various types of pla6ing games and building worlds or levels never a dull moment I have to stay the lack of down time waiting for funds to be earned like other social casinos is off the anchor ⚓ awesome....

16. mars 2026
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Svar fra Bigpirate

Dear Andy,

Thank you for your kind words! We are absolutely thrilled to hear that you find our interactive systems so engaging. We truly appreciate your support and are happy to know you’re enjoying your experience with us.

Happy gaming!

Best regards,

The BigPirate Team

Vurdert til 2 av 5 stjerner

So there's some good to be said about…

So there's some good to be said about this site: my experience verifying, purchasing, and redeeming all went very smoothly. They have a decent variety of slots and tables games. The mini games are interesting and unique. Thats about where the positives end.

On the negative front: sometimes theyll cap your winnings. Say you hit for 300 theyll decide 100 is all they want to credit to your account. Their VIP system is a complete joke. They clearly lay out the benefits of each tier, but when you reach them the perks are nowhere to be seen. If you contact support theyll just reset your vip level back to the beginning and tell you there are no perks associated with your tier. If you dont contact them, your level is reset at least three times a week.

The biggest red flag i ran across was that they ban accounts as soon as you take a substantial loss. Pretty weird right? Let me elaborate a bit on that because its exactly what it sounds like. When I started off on this site I ,of course, noticed it had almost exclusively negative reviews. So naturally I approached with caution. I bought the welcome offer and played through it using minimal risk strategies. 5c slot spins and $1 hands of bj. Of course thats easy profit on promos. Redeemed my winnings, the first time took about a week to hit my bank as they kept wanting me to verify the one card i used to purchase and redeem five separate times before theyd send payment. So I kept putting in $100 deposits, playing through, and immediately redeeming. It got to the point where they started processing redemptions in 24 hours or less. So I decided to throw caution to the wind after dozens of seamless purchases and redemptions. Bought in for $1000 and got my balance up to 1200 off the extra claw machine free spins that were included with the purchases. I made my first degen play and bet $1000 on a single round of roulette, and lost. No big deal, thats how it goes with gambling. Decide to redeem the $200 remaining and cut my losses. They payed it out the next day and also banned me from their platform. Reached out to support and they cited section 8.3 of the t&c's. Thats simply that they can ban anyone at their sole discretion. I press support for more clarification, which I did not really expect to receive, but to my surprise they said the operators of the site did not like the single large bet i made. So...its a casino that doesnt want you to gamble? Seems pretty suspicious. If thats actually accurate I have to say the people operating this site should set bet limits on the games they offer. Plenty of other sites do that, but I guess they cant be bothered and would rather just ban their users after the fact instead.

11. mars 2026
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Svar fra Bigpirate

Dear Kinley,

Thank you for sharing such a detailed account of your time with us. We truly appreciate your kind words regarding the smooth verification process and the enjoyment you found in our unique mini-games and slot variety. It is great to know that those aspects of the site met your expectations.

We are, however, concerned to hear that your overall experience didn't remain as positive as it started. We aim to provide a consistent and transparent environment for all our players, and we apologize for any frustration caused by the account changes or the interactions you've described. To ensure your feedback is reviewed thoroughly by the appropriate team, please feel free to reach out to us at support@bigpirate.com

We value your patronage and wish you the very best.

Best regards,
The BigPirate Team

Vurdert til 1 av 5 stjerner

Account closed for "internal reasons" without evidence. Avoid.

I have been a verified player on multiple sweepstakes sites for over two years without issue. BigPirate is the most unprofessional platform I’ve encountered.

When I asked for an explanation, they sent a canned response citing Section 8.3 and 14.2. They refuse to provide proof of any violation because there wasn't one. It’s a horrible business plan to shut out verified, rule-abiding customers with zero transparency.

If you want a platform that actually communicates and follows fair practices, this isn't it. Posting this to warn others: your account could be next, regardless of how "verified" you are.

10. mars 2026
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Svar fra Bigpirate

Dear Rena,

Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear that your experience with our platform did not meet your expectations and that you feel frustrated regarding the recent changes to your account status.

While we aim to maintain a secure environment for all our players, we understand how important transparency and communication are to our community. It is never our intention to make our players feel undervalued or unheard. We appreciate you being a verified member of our site, and we take your comments regarding our professional standards seriously as we strive to improve.

To ensure your concerns are looked into further, we kindly invite you to reach out to our dedicated team at support@bigpirate.com.

Best regards,

The BigPirate Team

Vurdert til 5 av 5 stjerner

I have redeemed 3x here to debit with…

I have redeemed 3x here to debit with zero issue. The redemption was taking a little long but I did message Gerard who helped it go through and I got it the next day. The games are good and so far everything has been great!

6. mars 2026
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Svar fra Bigpirate

Dear Emily,

Thank you for your kind words! We are so pleased to hear that you’ve had such a smooth experience with us and that our team member was able to provide you with helpful and prompt assistance. It’s wonderful to know you’re enjoying our selection of games and that everything has been going great so far.

We truly appreciate your support and are happy to have you as part of our community.

Happy gaming!

Best regards,

The BigPirate Team

Vurdert til 5 av 5 stjerner

Hello this Game is honest and fun. You actually make that cho..mulah.. 🤑

Hello to all, my name is Erma and I had the best first time experience playing Big Pirate and Won money...It was definitely fun and a blessing. I recommend anyone needing a chance to make some cash , play here...customer service was Great too...

4. mars 2026
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Svar fra Bigpirate

Dear Erma,

Thank you for your kind words! We are so thrilled to hear about your wonderful first-time experience and that you had such a fun time with us. It’s a pleasure to know that our games brought a smile to your face and that our customer service team was there to support you.

We truly appreciate your recommendation and are happy to know you’re enjoying your experience with us. Your support means the world to our team!

Happy gaming!

Best regards,

The BigPirate Team

Vurdert til 1 av 5 stjerner

Don't waste your time using this…

Don't waste your time using this casino. If you win they will find an excuse to refund your money and cancel your wins. If you lose no big deal but if you win they will say there are problems. Just a warning.

1. mars 2026
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Svar fra Bigpirate

Dear Ian,

Thank you for sharing your feedback with us. We are truly sorry to hear that you feel this way about your experience, as we aim to provide a fair and enjoyable environment for all of our players.

It is never our intention to cause frustration, and we take your concerns seriously. We strive to maintain a consistent platform and regret any instance where a player feels their expectations weren't met. We appreciate your feedback as it helps us understand our players' perspectives better.

To ensure your specific situation is looked into, please feel free to reach out to our team at support@bigpirate.com.

Best regards,

The BigPirate Team

Vurdert til 1 av 5 stjerner

Definitely do not trust this site, Fraud, and systematic Ledger tampering

Definitely do not trust this site. They'll give you some good welcome offers just to start & then when you try to redeem stuff they keep giving you the runaround trying to reverify documents that you've already verified.

Even if you're at the highest here VIP level they advertise that you get quicker withdrawal redemptions within 24 hours and I never saw that & I always had to reach out to chat support & they would apologize for the inconvenience & say oh okay we're sorry about this we're going to go ahead & have someone expedite the transfer.

But once they get you hooked then you just lose lose lose.

On top of that I witnessed & have video proof & screenshots that they are doing systematic ledger tampering.

On their website you can earn free spins for playing the claw machine which the claw machine itself is faulty and doesn't work a lot of the time either. Sometimes you'll get prizes in the shoot that it doesn't count for your free spins, sometimes it freezes & you can't see where you're even playing in the timer runs out, sometimes the claw machine just randomly just drops at the shot & you don't even get to do your play.

But on one session I got some 30 free spins which I had a few sets of spins that you have to redeem manually each time & play the 30 free spins & then redeem the next.

For the 30 free spins at the time of writing this it's Rich's Express but won $330 from a bonus round off of my free spins & just note that whatever amounts you win it doesn't actually update your amount that you have on your account until after you're finished with all of the 30 free promotional spins.

After a pop up a screen saying for this round you win x amount of money. Well that happened & it was much lower than what I was supposed to get.

At first I was like oh maybe the bonus rounds don't count for what it shows that you made on a pop-up for those 30 free promotional spins.

Well looking at my account balance & I compared to what I had started with during that session and it did not add up and I was short to the amount of like $230.

Luckily I had recorded my gameplay footage of this so I had proof of the issues and it wasn't just that amount there was other amounts to during that session during my sets of 30 free spins that it didn't pay out right.

Reached out to support and they wanted to have me provide the game play IDs & I told them on the slot machine usually on games it has a gameplay ID in the bottom right hand corner with a Time on it & I'm like this one doesn't have that and the representative told me oh yeah some newer games don't have that.

Ended up finding in the settings of that slot machine & it opens up a separate tab with a pop-up showing all your gameplay history whether you one or didn't win with a gameplay ID which is lowercase, uppercase, & a mix of random numbers, with timestamps, dates, & the amounts.

You can even click on each one farther & will open up a drop-down menu with all the icons that appeared during that play on what you won.

So I saw this and saw the amounts of where I won correctly & provided that to the cat representative.

They said they were going to get back to me I think we're going to talk to a specific Department like the it department or something that would look into this.

They came back & said oh where did you get this information from because those aren't the gameplay IDs, you need to go under your account & view the gameplay history there & they will just be a set of 8 numbers.

I went & looked there & saw different amounts that I won with the date, & the time & none of those amounts that I won was $330. I look back at the other ones that I did from the actual slot machine gameplay history & those timestamps where I won them & it didn't even match the timestamps on big Pirates website nor did it match any of my wins that I got during those 30 free spins sessions.

I told him that this is wrong and they need to be looking at the gameplay IDs on the actual slot machine because your information is inaccurate.

I also told him that I had video proof and they told me to send those over. The representative told me someone will get back out to you here shortly via email.

Never really heard anything and I emailed support this time giving the same exact information & I provided the Google Drive links to my videos.

After them looking over my videos & going back & forth they claim that there is nothing wrong & looked over everything & I was paid correctly.

Then basically for the inconvenience they gave me a 250 credit which of course for that wasn't even redeemable I still had to play through it but it's weird they would just offer me this & say everything was normal. It still doesn't make up for that that gameplay history on their site has been tampered with or a error not displaying correctly. Sweepstakes sites are supposed to be fair & this is not & will be disputing my charges for fraud & being deceptive under consume protection laws.

3. mars 2026
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Svar fra Bigpirate

Dear Spencer,

Thank you for sharing your detailed feedback with us. We are truly sorry to hear that your experience has not met your expectations and that you’ve encountered frustrations regarding the technical aspects of our platform.

We appreciate the time you took to outline your concerns, as we strive to maintain a professional and transparent environment for all our players. Our goal is to provide a smooth and enjoyable experience for everyone, and we take all player feedback seriously to ensure our services remain at the highest standard.

To ensure your specific case is reviewed thoroughly by the appropriate team, please reach out to us at support@bigpirate.com.

Best regards,
The Big Pirate Team

Vurdert til 1 av 5 stjerner

Refuses to payout

Refuses to payout. Said they needed more documents even though I was already verified (red flag city) so I send the documents, only to be given another excuse as to why it wasnt good enough. Cashed out last Tuesday, its now Saturday and i give up. These people will just give you excuse after excuse as to why they cant pay you. Only other option is to report them in hopes they get shut down eventually. DO NOT PLAY HERE!

*UPDATE* After another 24 hours of runaround and "were working on it" I just closed the account. Place is 100% a scam.

28. februar 2026
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Svar fra Bigpirate

Dear Ryan,

Thank you for sharing your feedback with us. We are truly sorry to hear that your experience did not meet your expectations and that you felt frustrated during your time with us. We strive to provide a professional and reliable environment for all our players, and we appreciate you bringing your concerns to our attention.

We take all player feedback seriously as part of our commitment to maintaining a high standard of service. If you would like to discuss your experience further or have any remaining questions, please feel free to reach out to our team at support@bigpirate.com.

Best regards,
The Big Pirate Team

Vurdert til 5 av 5 stjerner

They have the games I love to play

They have the games I love to play. Got verified with no issues and I was able to redeem without incident. Less than 24 hours and my winnings were in my bank account.

27. februar 2026
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Svar fra Bigpirate

Dear Client,

Thank you for your kind words! We are so thrilled to hear that you found all your favorite games on our platform and that your experience with us has been so seamless. Knowing that you were able to navigate everything smoothly and get right to enjoying your time is exactly what we strive for.

We truly appreciate your support and are happy to know you’re enjoying your experience with us.

Happy gaming!

Best regards,

The BigPirate Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv