The company i purchased 2 seats from Ascent and they have gone incomunicado with me on exploring their very clear return/refund policy. Ive reached out immediately and multiple times and ways with not... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Frustrated with existing exercise bike seat not fitting my seat well. Tried a padded cover, better but not great. Chatted with sales & 2 bicycle seats suggested and kit UNI4 to covert exercise seat pl... Vis mer
No phone working to call customer service. Hasn't answered 4 email inquiries on the order. Has not shipped or provided an update since order placed on 21 July. They get your money right away and th... Vis mer
It is the perfect fit. It fits snuggly, so no shifting and the gel padding is exactly where it beats to be. I had return two previous ones purchased on Amazon because they both had inaccurate descript... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
We here at BicycleSeats.com are a small, independent retailer of premium comfort, racing, and specialty bicycle seats and seat covers based in Northwest Montana. We also feature our very own patented exercise bike seat adapter kits, which allow you to change the seat on any exercise, spin or stationary bicycle to any standard bike saddle. Our small, but dedicated team features Bob and Kathy, the wonderfully awesome company owners, Sandy, our super smart Warehouse and Order Fulfillment Manager, and Kellen, our savvy Operations Manager. Started around 17 years ago, our small company specializes in offering the most comfortable bicycle saddles on the market today, while providing the best and most comprehensive customer service possible. We love to help our customers here at BicycleSeats.com! Give us a call at 1-855-855-1976, live chat us on our website, message us on Facebook, or shoot us an email, and we will be more than happy to provide you with our one-on-one service that’s unparalleled in the industry. Whether you are a casual rider looking for more comfort on your daily ride, a better seat on your stationary bike, or a hard core road racer, we have a seat for you! Thank you for checking us out! If you’d like to do us a solid, make sure to like our Facebook page, share us with your bicycle riding friends, and visit us at BicycleSeats.com!
Kontaktopplysninger
1409 Monarch Lane, 59930-0305, Rexford, USA
- 1-855-855-1976
- info@bicycleseats.com
- bicycleseats.com
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Awful customer service
No reply to inquiries email/phone. Slow delivery. Hello Amazon next time.
All of the transaction went as expected.
All of the transaction went as expected. The seat arrived in a timely manner and was exactly what I thought it was.
Customer service was outstanding.the…
Customer service was outstanding.the individual who worked with me was exceptionally knowledgeable. I had no clue what to get for an upgrade,so his recommendation was right on the money. I will definitely be a repeat customer.
Second time I've ordered from them
Second time I've ordered bike seat covers. First was stationary bike with large seat. Cover is great.
Just received second order for two recreational bikes. They fit nicely but have not ridden with them yet. It's nice to have a range of sizes.
Great service and quality seats
Great service, communication was excellent and the bike seat is good quality plus comfortable. Very happy with my purchase.
Service was great
Service was great. I emailed with questions regarding my bike seat options, they were answered the same day. Decided on a seat, ordered it, it was mailed out the same day. Really like the new seat.
Bad business practice
You canceled my order without any explanation, and I haven't gotten a refund.
I ordered from you because I like to support businesses other than Amazon, but you made that impossible.
Needed padding for my bike seat
Needed padding for my bike seat, easy to install and now comfortable riding.
i sent several emails and telephoned…
i sent several emails and telephoned several times and never got a response!!! there is no customer service at this company.
Kellen White was helpful when…
Kellen White was helpful when responding. The 4 hole adapter does not work for a Nordic Track S22i studio cycle. Delayed shipping. Trying to return product now.
I was puzzled that the post on the…
I was puzzled that the post on the adapter plate did not fit into the opening on the clamp which we fitted onto the bike seat. My husband had to take everything to a machine shop to get the clamp opened enough to slide onto the post on the plate. It ended up working for my seat for an added cost of $20.
Could improve.
The seat adapter fit fine on our C1 stationary bike but the bolts were too small to feel confident that they would hold the weight over a long period of use. The tools provided were useless.
great seat only complaint was had to…
great seat only complaint was had to drill seat mount bracket, tilt up bracket hole one size larger to get bolt to holes to line up.
I did not receive everything in the…
I did not receive everything in the package. I have not been able to reach anyone. Tried to call and email. No response after 2 days. I have purchased the missing part elsewhere. Poor customer service.
Awful do not buy from them!
No response to phone calls and emails. Never received my order.
Good product, accurately described
Product specifications were as stated. The cushion fits a very large bike seat. The ordering process was easy and the delivery timely.
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