The company i purchased 2 seats from Ascent and they have gone incomunicado with me on exploring their very clear return/refund policy. Ive reached out immediately and multiple times and ways with not... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Frustrated with existing exercise bike seat not fitting my seat well. Tried a padded cover, better but not great. Chatted with sales & 2 bicycle seats suggested and kit UNI4 to covert exercise seat pl... Vis mer
No phone working to call customer service. Hasn't answered 4 email inquiries on the order. Has not shipped or provided an update since order placed on 21 July. They get your money right away and th... Vis mer
It is the perfect fit. It fits snuggly, so no shifting and the gel padding is exactly where it beats to be. I had return two previous ones purchased on Amazon because they both had inaccurate descript... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
We here at BicycleSeats.com are a small, independent retailer of premium comfort, racing, and specialty bicycle seats and seat covers based in Northwest Montana. We also feature our very own patented exercise bike seat adapter kits, which allow you to change the seat on any exercise, spin or stationary bicycle to any standard bike saddle. Our small, but dedicated team features Bob and Kathy, the wonderfully awesome company owners, Sandy, our super smart Warehouse and Order Fulfillment Manager, and Kellen, our savvy Operations Manager. Started around 17 years ago, our small company specializes in offering the most comfortable bicycle saddles on the market today, while providing the best and most comprehensive customer service possible. We love to help our customers here at BicycleSeats.com! Give us a call at 1-855-855-1976, live chat us on our website, message us on Facebook, or shoot us an email, and we will be more than happy to provide you with our one-on-one service that’s unparalleled in the industry. Whether you are a casual rider looking for more comfort on your daily ride, a better seat on your stationary bike, or a hard core road racer, we have a seat for you! Thank you for checking us out! If you’d like to do us a solid, make sure to like our Facebook page, share us with your bicycle riding friends, and visit us at BicycleSeats.com!
Kontaktopplysninger
1409 Monarch Lane, 59930-0305, Rexford, USA
- 1-855-855-1976
- info@bicycleseats.com
- bicycleseats.com
3,5
Middels
842 anmeldelser
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ASCENT ILLEGAL RETURN/REFUND BEHAVIOR ?
The company i purchased 2 seats from Ascent and they have gone incomunicado with me on exploring their very clear return/refund policy. Ive reached out immediately and multiple times and ways with not one single response. It very much looks like to me that they are ignoring communications in order to satisfy time limits built into their policy. This i believe to be illegal
25. juli 2026
Bad customer service.
No phone working to call customer service. Hasn't answered 4 email inquiries on the order. Has not shipped or provided an update since order placed on 21 July. They get your money right away and then nothing happens.
24. juli 2026
You did not ship my order until I…
You did not ship my order until I contacted Paypal to get a contact number and ask for a tracking number
1. juni 2026
I did receive my bike seat in about two weeks
I did receive my bike seat in about two weeks. It was in perfect condition. sometimes an item you order will be damaged due to poor packing. Not this order. I would have given them a 5 star rating but they gave me no email letting me know my seat had been shipped and when. They are a small company so I guess it is difficult for them to give big company service..
28. mai 2026
haven’t received tracking info and it’s…
haven’t received tracking info and it’s been a week
16. april 2026
Hard to find post clamp
Very difficult to find a 3/4in. seat post clamp.
BicycleSeats.com had it with fast service.
Thank you.
22. januar 2026
Order # BSCOM- 19393 on Oct
I place Order # BSCOM- 19393 on Oct. 8th and still have not received the order or provided any updates for it. Not a good experience!
8. oktober 2025
Love my new bike seat!
The seat I bought is amazing and so comfortable. It will make all of my bike rides a joy from start to finish. Disappointed that the seat cover I bought is too small to fit over the seat despite it being the largest one they sell. They did refund me the price which was great though. Excellent customer service! Would certainly shop here again and recommend it as a source for comfy bicycle seats.
20. september 2025
My C 9 seat
The seat along with home delivery was as advertised, no surprises, thank you!
26. september 2025
30 day money back guarantee is costly.
I purchased a Cloud 9 seat from them because I saw there was a 30 day return policy. The delivery was fast, and the seat was great looking, and had a great feel to it. However the nose of the seat was too long for me and it made it very difficult to get off the seat and off the bike. I contacted them for a refund, got a refund number and packed everything up in the original packaging. Post office weighs it, measures it and “WHAT” $27.50 to ship it back. I paid $54.95 for the seat so I only get half my money back. I do not like this one bit.
27. september 2025
Would be better if they didn't keep…
Would be better if they didn't keep asking for review.
13. september 2025
We have always gotten good service and…
We have always gotten good service and quality products.
15. september 2025
Quick mail out to my friend who is the…
Quick mail out to my friend who is the recipient of this seat. Appears to be very good quality.
13. september 2025
Quick shipping and good product quality.
3. september 2025
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