Virkelig god oplevelse fra start til slut! Bestillingen var nem, leveringen var hurtig, og produkterne er både rigtig flotte og af super god kvalitet. Alt levede fuldt ud op til mine forventninger... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
On the positive side: these Bibs are plastic-free - which assuages concerns about chemicals leaching into the baby's milk. The teats are good - with a latex option And the brand seems smart... Vis mer
Selskapet har svart
Virkelig lækre produkter og super god kvalitet. Man kan tydeligt mærke, at BIBS går op i både design, materialer og komfort for de små. Sutterne holder godt, ser flotte ud og føles som et premium prod... Vis mer
Selskapet har svart
I'm thoroughly unimpressed by my experience with bibs world. I feel like I'm being 'swept under the carpet' and stonewalled. Although the products are good, the service is terrible.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
BIBS is a premium Danish baby brand that was established in 1978. Our initial focus was on pacifiers and our iconic round Colour pacifier has a history of more than 40 years. Our pacifiers have been refined several times, to secure the best possible material and product for little ones.
Your Feedback Matters
Skrevet av virksomheten
- Every review helps us improve
- We read every review and take your feedback seriously. Your experiences help us improve our products, customer service, and the overall BIBS experience for families around the world.
Kontaktopplysninger
Kattegatvej 40, 2150, Nordhavn, Danmark
- care@bibsworld.com
- bibsworld.com
3,1
Middels
127 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 89 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Well made,good quality
Well made,good quality, fast deli
10. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra bibsworld.com
Thank you so much for your lovely review!
We're thrilled to hear that you're happy with the quality of our products and the fast delivery — that’s exactly what we aim for.
We truly appreciate your support and hope to see you again soon!
BIBS TEAM
Niks ontvangen
Ik heb op 12 februari al een bestelling geplaatst en nog niks ontvangen, ook geen update of iets, helemaal niks….
Ben bang dat er niks meer komt.
12. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra bibsworld.com
Thank you for your review.
We’re truly sorry to hear about your experience — that’s not the level of service we strive to offer.
Unfortunately, we were unable to look into the matter earlier, as we did not receive any initial inquiry from you. We also attempted to contact you several times but did not receive a response.
However, we understand from our customer service team that a solution has now been found in collaboration with you, and that the case has been resolved positively — which we’re very happy to hear!
If you have any further questions or need assistance, please don’t hesitate to reach out.
BIBS TEAM
Excellent customer service
I had accidentally placed an order and needed quick cancellation. Customer service was amazing and they fixed my problem ASAP and went above and beyond to ensure my order would be cancelled and refunded. A huge bonus to already loving the products from this company!
4. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra bibsworld.com
Thank you so much for your kind review!
We're so happy to hear that you had a great experience with our customer service — and it means even more to us that you're already a fan of our products.
We always do our best to respond quickly and helpfully, so we're really glad we could resolve the situation for you.
Thank you for taking the time to share your experience — we truly appreciate it!
BIBS TEAM
Worst service..
I’ve paid for an order I did not receive. Trying to get in touch with costumer service doesn’t work. I’ve sent over 6 messages, reached out on instagram but no contact.
17. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra bibsworld.com
We're very sorry to hear about your frustration and sincerely regret the experience you've had. We take situations like this seriously and want to assure you that we’ve done our best to reach out—we have contacted you several times via the email address associated with your order, but unfortunately have not received a reply.
We absolutely want to resolve this for you, and you are very welcome to reach out to us again at our official customer service email. Please make sure to check your spam or promotions folder, just in case our messages have been filtered there.
We’re here to help and want to make things right.
Virkelig god kundeservice
Virkelig god kundeservice, da der nok var noget galt med min ene sut, fik jeg lov at vælge to nye sutter kvit og frit af dem, og de betalte også fragten. Hvad mere kunne man ønske sig? Tak for hjælpen :)
24. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra bibsworld.com
Tusind tak for din dejlige anmeldelse!
Vi er så glade for at høre, at du har haft en god oplevelse med vores kundeservice.
Det er meget vigtigt for os, at vores kunder føler sig godt hjulpet, og derfor betyder din feedback rigtig meget for os.
Vi håber, du bliver glad for dine nye sutter – og husk, du er altid velkommen til at kontakte os igen, hvis du får brug for hjælp.
Tak fordi du valgte os, og hav en fantastisk dag! 🌸
BIBS Team
Updated Review : From Disappointment to Delight
After a rocky first experience with my order(missing items, a mystery object, and initial slow response), I’m truly happy to share that BIBS has not only rectified the issue but exceeded my expectations in doing so. Jasmin from the BIBS team was incredibly professional, kind, and patient in handling the situation. She ensured all missing items were sent, including updated versions of the products, along with a few beautiful extras (the stunning BIBS x Liberty blanket was such a lovely touch!). On top of that, even arranged express shipping to Canada, understanding that I was about to travel.
I am sincerely grateful for the way they listened, took ownership, and worked to turn things around. It’s rare to see such commitment to customer satisfaction these days.
Thanks again to Jasmin and the BIBS team. I now feel confident recommending the brand, not just for the gorgeous products but for the willingness to make things right.
From a once-disappointed customer to a very happy one. (:
10. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra bibsworld.com
Thank you so much for your updated review.
We’re truly sorry to hear that your first experience with us didn’t meet your expectations – that is certainly not the impression we aim to leave. We read your initial review with great attention and took it very seriously. That’s why we’re especially grateful that you took the time to share your updated experience.
It makes us genuinely happy to hear that our customer service team was able to assist you and turn the situation around in such a positive way. Our goal is always to listen, take responsibility, and do our very best to make things right – and it means a lot to know that you now feel confident in both our products and service.
Thank you for giving us the opportunity to make it right – and for your kind words.
We hope to welcome you back again in the future.
Team BIBS
Great quality
I love the color choices for pacifiers and the round one shape is the first one all my babies accepted. For my 3rd baby I naturally bought some because I'm sure he would accept it if he needs one.
It never comprimised breastfeeding and was my best friend to have my babies at peace everytime they needed to be reassured.
Very satisfied of the products and quality. Thank you Bibs.
16. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra bibsworld.com
Thank you so much for your kind words and for sharing your experience with our pacifiers! We're thrilled to hear that they have been a comforting choice for all your little ones and that they have supported your breastfeeding journey without compromise.
Your trust and satisfaction mean the world to us, and we truly appreciate your support of BIBS. If you ever need anything, don’t hesitate to reach out.
Wishing you and your little one all the best!
Team BIBS
The best baby soothing product!
The bibsworld company has saved our lives when it came to finding a soothing pacifier for our son. Their natural latex bulb pacifier was the only pacifier he would take as a newborn and 15 months later he is still just as obsessed with them. Their customer service is extremely kind and caring, and their website is very easy to navigate. Just purchased 3 new packs of pacifiers that we are eagerly waiting to arrive. We are forever customers of this brand!
10. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra bibsworld.com
Thank you so much for your wonderful review. It truly means the world to us to hear that our pacifiers have been a soothing and comforting solution for your little one! Knowing that our products have been a part of your journey from newborn days to now is incredibly heartwarming.
We also appreciate your kind words about our customer service and website experience. It’s our goal to make every interaction as smooth and enjoyable as possible.
We’re so grateful to have you as part of the BIBS family, and we can’t wait for your new pacifiers to arrive! If you ever need anything, we’re always here to help.
BIBS Team
Outstanding Customer Service
I had some complication with my delivery but when reaching out to customer service they were so helpful and gladly helped to resolve the issue to the fullest.
Super customer service and great products!!
3. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra bibsworld.com
Thank you so much for your kind words and for taking the time to share your experience! We're truly sorry for the complications with your delivery, but we're delighted to hear that our customer service team could assist you and resolve the issue.
Providing excellent service and high-quality products is our top priority, and your feedback means a lot to us. If you ever need any further assistance, please don’t hesitate to reach out.
We appreciate your support and look forward to serving you again!
BIBS Team
I purchased bottles and bottle sleeves…
I purchased bottles and bottle sleeves during their 'free sleeve' promotion. Unfortunately, the 'free sleeve' promotion code did not work properly when I purchased the bottles.
After a couple of emails, customer service assured me that they will refund the amount for 2 sleeves if I did a separate purchase.
I purchased 2 sleeves separately, confirmed the purchase with customer service, and got my refund!
Delivery timing was as expected and customer service was responsive. Will be buying more stuff from Bibs
9. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra bibsworld.com
Thank you so much for sharing your experience with us! 😊 We truly appreciate your patience and understanding while we worked to resolve the issue with the promotion. We’re delighted to hear that our customer service team could assist you and ensure you received your refund for the sleeves.
It’s great to know that your order arrived as expected and that you found our team responsive throughout the process. Your satisfaction means the world to us, and we’re so grateful for your support.
We look forward to serving you again soon, and if you ever need anything, don’t hesitate to reach out.
BIBS Team
De eneste sutter vores barn vil have :-)
24. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra bibsworld.com
Tusind tak for din flotte anmeldelse! 😊 Det glæder os virkelig at høre, at vores sutter er favoritten hos jeres barn. Det betyder meget for os at kunne levere produkter, som både forældre og børn er glade for.
Hvis du nogensinde har spørgsmål eller brug for hjælp, er du altid velkommen til at kontakte os.
BIBS Team
Good product but catastrophic delivery !
I'm very happy about the product but the delivery is catastrophic!! Indeed it takes a lot of time, but the worse is the delivery company : they never manage to deliver (but everyone else does every week!) and I have no information about it, no email, no alert, and I have to ask for the reimbursement that I receive weeks later... shame
12. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra bibsworld.com
Thank you for your feedback. We're happy to hear that you’re satisfied with our product, but we're truly sorry for the frustration caused by the delivery experience. This is certainly not the level of service we want to provide.
We understand how important a smooth delivery process is, and we will share your feedback with our logistics partners to improve our service. If you ever encounter any issues in the future, please don’t hesitate to reach out to our customer service team.
BIBS Team
Fantastiske produkter
Jeg fik en masse fantastiske produkter og virkelig god kundeservice til lige med.
Kæmpe anbefaling herfra.
28. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra bibsworld.com
Tak for din fantastiske anmeldelse! 😊 Vi er så glade for, at du har haft en god oplevelse med både vores produkter og kundeservice. Din anbefaling betyder meget for os! 💙 Vi håber at se dig igen snart. 🌟🎉
BIBS teamet
Good products for your baby
For the products definitely is 5 stars, but for delivery is 1. It’s took almost 1 month to deliver my parcel, and of course I thought it’s won’t come, and ordered same products from other store. Now have everything double, what is fine, but Definitely they need to change a delivery company otherwise they will loose the clients
I ordered from them second time 21.03.2025, because I like that products, and I have to change my review, because I decided to order again from them and this time I got much faster my delivery and from now I definitely can recommend to my friends and other customers
Thank you
21. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra bibsworld.com
Thank you for your honest feedback! 🌟 We're thrilled that you love our products, but we're truly sorry about the long delivery time. We understand how frustrating that must have been, and we sincerely apologize for the inconvenience.
We're actively working on improving our shipping process and will address this with our delivery partners to ensure a faster and more reliable service in the future. Your input is invaluable, and we appreciate you sharing your experience. We hope to serve you again with a much smoother delivery next time! 💙🚚✨
BIBS Team
Svar fra bibsworld.com
Thank you for your feedback. We're glad we could resolve the issue to your satisfaction. If there's anything else we can do to improve your experience, please don't hesitate to reach out.
BIBS Team
Super service
Med BIBS har jeg virkelig oplevet en super god kundeservice udover det sædvanlige! Efter en julegave glippede i juletravlheden fik jeg hjælp af to søde medarbejdere i kundeservice som hurtigt fik sendt en ny pakke - så julehumøret kom helt i top igen! 😊 Tusind tak for jer!
20. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra bibsworld.com
Tusind tak for din fantastiske anmeldelse! 🥰 Vi er så glade for at høre, at vores kundeservice kunne hjælpe dig hurtigt og gøre din jul lidt bedre. Det betyder virkelig meget for os at vide, at vi har gjort en forskel.
Vi sætter stor pris på din feedback, og vi er her altid, hvis du skulle få brug for hjælp igen.
Bedste hilsner,
BIBS teamet
Cliente depuis 2022
Super marque je ne changerais pour rien au monde !!!
Juste dommage que les biberons n’ai pas une plus grande contenance, 360 ml serait top 🤷🏼♀️
Mais sinon rien à redire tétine biberons au top 😉🤗
Cliente depuis 2022
14. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra bibsworld.com
Thank you so much for your wonderful feedback and loyalty since 2022! We're thrilled to hear how much you love our products, and it’s incredibly rewarding to know they meet your expectations.
We also appreciate your suggestion regarding the bottle capacity. Feedback like yours helps us explore ways to improve and adapt to the needs of our customers. While we don’t currently offer bottles with a 360ml capacity, we’ll definitely pass this suggestion on to our product development team for consideration.
Thank you again for choosing us and for sharing your thoughts. If you ever have more ideas or questions, feel free to reach out—we’re here for you!
Warm regards,
BIBS Team
Lang leveringstid men fint udvalg
Super fin hjemmeside, let at overskue og fint udvalg, men hold nu op en lang leveringstid, hvilket er lige presset når man står og mangler sutter, flasker mm.
Har for tredje gang bestilt og måtte vente over 14 dage på levering, og nu er der yderligere gået 4 dage fra de var afsendt og pakke er endnu ikke kommet frem..
2. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra bibsworld.com
Mange tak for din feedback – vi værdsætter virkelig dine pæne ord om vores hjemmeside og produktudvalg. Vi er oprigtigt kede af at høre om forsinkelserne med dine seneste bestillinger.
Vi forstår, hvor vigtigt det er at modtage dine varer hurtigt, især når det drejer sig om nødvendigheder som sutter og flasker. Leveringstiden er noget, vi konstant arbejder på at forbedre, og vi beklager dybt, at din oplevelse ikke levede op til forventningerne.
Vi vil meget gerne undersøge sagen nærmere og sikre, at din nuværende ordre når frem så hurtigt som muligt. Du er velkommen til at kontakte vores kundeserviceteam, så vi kan hjælpe dig bedst muligt.
Tak for, at du giver os muligheden for at rette op på situationen. Vi håber, at vi kan give dig en bedre oplevelse fremover.
De bedste hilsner,
BIBS Teamet
Bibs's CS was so SLOW
Updated: They finally replied to me. However, even though I love their products, their responsiveness was so slow
I placed an order on Nov 1st to deliver in the USA. By Nov 4th, a customer service named Victoria contacted me regarding an item that was out of stock and if I wanted to change to a different color or not. On Nov 6th, she confirmed that my order is all set. However, until now, I haven't receive anything and I can’t contact their customer service via email. Is this a scam or not????
1. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra bibsworld.com
Thank you for sharing your feedback. We’ve investigated your case and are glad to hear that it has now been resolved. We apologize for the delay and any frustration caused by the slow communication during the process.
We truly appreciate your patience and understanding. Moving forward, we are committed to improving our response times to ensure a better experience for all our customers. We hope you continue to enjoy our products, and if you need any further assistance in the future, please feel free to reach out.
Best regards,
BIBS Team
Super oplevelse og hurtig levering!
Super oplevelse og hurtig levering!
Klar anbefaling herfra.
8. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra bibsworld.com
Tusind tak for din fantastiske anmeldelse! Vi er så glade for at høre, at du har haft en super oplevelse, og at leveringen var hurtig. Din anbefaling betyder meget for os, og vi ser frem til at kunne hjælpe dig igen i fremtiden.
Venlig hilsen,
BIBS Teamet
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.