Belveo  Anmeldelser 

301
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Customer service is exemplary. Product (Kona base) is ingenious and makes light work of moving a heavy base around. Great product. Recommended to a friend who wants to buy but unfortunately no long... Vis mer

Vurdert til 4 av 5 stjerner

Excellent service. I spoke to Omar who is based in France, but spoke good English. He gave me good advice when I explained what we required. I received my order well within in a week and the parasol... Vis mer

Vurdert til 3 av 5 stjerner

Ordered the 3x3 cantilever parasol + wheel base. It’s a lovely piece of kit for sure and the grecale wheel base is perfect for easily moving the system around the patio. But ours arrived with stains o... Vis mer

Vurdert til 5 av 5 stjerner

After a mix up on the order, we got the right part and the incorrect parts sent back, we now have everything and in this heat at the moment it works very well.

Informasjon om virksomheten

  1. Utemøbler
  2. Markiseleverandør
  3. Forhandler av produkter for landskapsforming

Om Belveo

Skrevet av virksomheten

Belveo is a brand of innovative outdoor furniture, designed to last


Discover

Our adventure started with an interest in the major problem of parasols: the wind.. Every year in windy areas, 40% of the parasols sold break and most of them are then destroyed. That's why we developed a patented system which allows parasols to reduce their wind resistance considerably. Our innovation drastically reduces the risk of breakage and extends its life. Making products that last is a real challenge. To meet this challenge, we see only one possibility: to make the lifespan of the products our main priority.

Belveo products

> Discover cantilver parasol


> Discover parasol umbrella

💁🏻‍♂️ A team that loves to help!

Skrevet av virksomheten

We are aware that you may encounter problems when using our products.
We are passionate about the customer and are available to answer any questions and find solutions if you have any problems. Plus, all of our products are built to last and designed to be repairable!

🚚 Fast delivery guaranteed!

We deliver all our products within 5 working days on all the metropolitan France.

You receive your product within 5 working days, following your order and you benefit for all our products of a 2 to 5 years warranty.

Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

301 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(301)

44 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, great communications. Fantastic product. Works perfectly on our windy deck.

27. mai 2024
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Svar fra Belveo

Hi Graham,

It is lovely to hear that you are impressed by the quality of our service and our products. We hope that you can make the most out of your parasol this summer!

Clara
UK Customer Care Officer

Vurdert til 5 av 5 stjerner

I ordered a Belveo cantilever parasol online

I ordered a cantilever parasol online from Belveo. The order process was pretty straightforward, and i received the parasol, base and cover in about 4 working days. The delivery service was very good, and i put the Parasol together the following weekend. Only once it was set up i realised the canopy colour was Taupe and not the Charcoal Grey as ordered, so on the Monday i contacted their customer service team by e-mail and within the day they had ordered a replacement canopy to be sent out. The initial service was good, and the mistake rectified swiftly. Great service, and now i have a spare canopy as well.

The Parasol seems to be well constructed and was easy to assemble and operate.

27. mai 2024
Vurdert til 1 av 5 stjerner

Still not got goods despite being…

Still not got goods despite being promised for 23rd May.

4. mai 2024
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Svar fra Belveo

Hello Robert,

Thank you for your feedback.

I’m pleased to confirm that we have addressed the complications, and we would like to thank you once more for your continued patience and understanding.

We remain available for all future assistance.

Kind regards,

Clara
UK Customer Care Officer

Vurdert til 4 av 5 stjerner

Good quality tough umbrella and base

Good quality umbrella and strong base. Hopefully will do better than previous umbrellas.

30. mai 2024
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Svar fra Belveo

Hello Mrs Hawkes,

We are so glad that you have noted the sturdiness of our products, and we are confident that your parasol will fend excellently against any winds.

Thank you for your purchase, and have a wonderful summer!

Best wishes,

Clara
UK Customer Care Officer

Vurdert til 4 av 5 stjerner

Superb quality product

Superb quality product. Ordered a wheelable base with it as a bundle. Would have given it the full five stars if the installation instructions had been clearer.

13. mai 2024
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Svar fra Belveo

Hello Julian,

We are so happy to hear your positive thoughts on our products, and thank you for the valuable feedback towards our assembly instructions! It is something that we are already working on.

Have a wonderful week!

Clara
UK Customer Care Officer

Vurdert til 4 av 5 stjerner

Well made product

Well made product, well packed and very quick delivery but the instructions were a little confusing - they also responded very quickly to a support request so well done for that!

15. mai 2024
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Svar fra Belveo

Thank you for sharing your positive experience with us, Steve!
We our doing our best to make our assembly instructions simpler and more accessible, so next time you should have no problems! :)

Vurdert til 5 av 5 stjerner

Brilliant product

Brilliant product, very well engineered with lots of cool features. Easy to build (use youtube video instead of/alongside paper instructions).

14. mai 2024
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Svar fra Belveo

Hello Chris,

Thank you for your wonderful feedback!

We've shifted our focus to generating more content aimed at the assembly process of our products, and we are so glad to hear that you've found these videos helpful!

Have a lovely weekend :)

Clara
UK Customer Care Officer

Vurdert til 5 av 5 stjerner

Great efficient service and quality…

Great efficient service and quality product. Certainly a two man job to get everything together. So far have only used twice , impressed with the break back system on the parasol.

12. mai 2024
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Svar fra Belveo

Hello Clive,

Thank you for your kind words! We're so happy to hear you're impressed with our service and product quality.

Enjoy your parasol this summer :)

Clara
UK Customer Care Officer

Vurdert til 5 av 5 stjerner

Innovative product, great quality and sustainable

I chose this parasol for its unique windproof technology and also as it was the only company I could find where you are able to purchase spare parts, which is true sustainability. It was easy to order and the delivery service was very good. The parasol was easy to assemble and is very good quality, overall, I'm very pleased.

6. mai 2024
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Svar fra Belveo

Hello Liana,

We're so happy to hear that you appreciate our commitment to providing parasols with an increased life longevity, it's a core value for us!

Should you need anything in the future, please feel free to reach out to us anytime.

Wishing you an outstanding summer ahead!

Clara
UK Customer Care Officer

Vurdert til 5 av 5 stjerner

Great product and well organised…

Great product and well organised delivery!

21. april 2024
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Svar fra Belveo

Hello John,

Thank you for taking the time to share your thoughts!!

We are beyond happy to hear that you are satisfied with the product and delivery.

Best wishes,

Clara
UK Customer Care Officer

Vurdert til 5 av 5 stjerner

Great product for windy locations and high quality thoughout

OK. So I purchased the cantilever square parasol with the wheeled base this time last year. We don't have a huge garden but enjoy our outside dinning area and bistro table and chairs making the swing round facility perfect. Unfortunately we also suffer from high winds so other purchases have proved useless. Not so with the Belveo. Enjoyed all last year without having to keep taking down and at the end of season was able to move easily for winter storage. Moved back and opened up today and is just perfect again. Highly recommended well worth the cost.

19. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Belveo

Hello Margaret,

Thank you for your kind words. We are glad to hear you're satisfied with the parasol resistance.
We wish you a fantastic second summer with your Belveo parasol.

Best wishes,

Clara
UK Customer Care Officer

Vurdert til 5 av 5 stjerner

Easy online ordering and at our home…

Easy online ordering and at our home address within 3 days ! Product quality is superb… we ordered a 3mx3m cantilever parasol with base. We couldn’t be happier, far better than the local garden centre tat.

6. mai 2024
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Svar fra Belveo

Hello Christopher,

It's so great to hear such positive feedback! Our parasol's are extremely sturdy, and if by chance you do come across any obstacles in future, please keep in mind that our parasols are 100% repairable!

Have an excellent summer 🌴

Clara
UK Customer Care Officer



Vurdert til 5 av 5 stjerner

Brilliant parasol

Brilliant parasol. I love it. Very sturdy, easy to use. Excellent delivery service

26. april 2024
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Svar fra Belveo

Hello Deborah,

Thanks so much for taking the time to share your thoughts!!

We are beyond happy to hear that you are satisfied with your choice, and we wish you a fantastic summer full of beautiful rays!

Best wishes,

Clara
UK Customer Care Officer

Vurdert til 5 av 5 stjerner

My experience was very satisfactory

My experience was very satisfactory. Clara helpful phoning me from France and talking me though all the alternatives and possibilities.
The parasol arrived within a few days and works beautifully when the wind blows!

2. mai 2024
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Svar fra Belveo

Hello Olivia,

Thank you very much for your kind words.

We're so happy to hear that our service made an impression on you, and we're especially grateful for your positive feedback about our 3x2m center pole parasol.

If you need any assistance in future, please do not hesitate to reach out to our team.

Have an excellent summer!

Clara
UK Customer Care Officer

Vurdert til 5 av 5 stjerner

Great all round

Great communication, great service, great after sales service on a query I had. Parasol took a while to put together but once we did we were delighted with it, would definitely recommend.

2. april 2024

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