BEBC - The Bournemouth English Book Centre Anmeldelser 216

TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Very fast shipping, and the books were in excellent condition, just like brand new. The only thing I would’ve improved was the packaging - the box was not really holding things within it, the side fla... Vis mer

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Vurdert til 5 av 5 stjerner

The company is a great source for any study material. The range of books is excellent and I had no trouble finding what I needed. There Web page is easy to navigate and once ordered, a quick personal... Vis mer

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Vurdert til 5 av 5 stjerner

Efficient shipping at a very reasonable cost. Online store easy to navigate. I particularly liked that my shopping cart didn't time out and was saved as I kept coming back to it, adding and modifyin... Vis mer

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Vurdert til 5 av 5 stjerner

I ordered an English language coursebook from BEBC and mistakenly mixed up my delivery and billing addresses. My email asking them to change the details was answered as soon as they received it. The c... Vis mer

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Informasjon om virksomheten

  1. Engrossalg av bøker
  2. Bokhandel
  3. Distribusjonstjenester
  4. Forhandler av skole- og utdanningsmateriell

Skrevet av virksomheten

BEBC - Books for English provides English Language Teaching books and resources for universities, Colleges, Private Language Schools as well as teachers and students. We also supply Higher and Further educational resources for universities. (ELT, EFL, TEFL, TESOL, EAL) BEBC have over 48 years experience in the industry and supply books on behalf of publishers such as Oxford University Press, Cambridge University Press, Pearson, Macmillan & National Geographic Learning as well as UK based and European based publishers. BEBC supply material for all General English lessons and resources for exams such as IELTS/CAE/FCE to help with the IELTS/Advanced/First exams. We offer Worldwide delivery and very competitive discounts. Free online UK delivery for over 20 books ordered.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

216 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

BEBC always go the extra mile for you

BEBC always go the extra mile for you. Always a great experience ordering from them.

4. juni 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Dear Jackie,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We are very happy that you have stated that BEBC go the extra mile for their customers and that you have had a great experience when ordering from us.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Vurdert til 5 av 5 stjerner

Very quick delivery and great customer…

Very quick delivery and great customer service.

18. mai 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Dear Emma,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We are very happy that you have stated that we offer quick delivery and great customer service. Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Vurdert til 5 av 5 stjerner
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Svar fra BEBC - The Bournemouth English Book Centre

Dear Greta,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We are very happy that you have stated that we are a precise and professional company. Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Vurdert til 5 av 5 stjerner

Quick delivery

18. mai 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Dear Sarah,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We are very happy that you received quick delivery when ordering books from BEBC.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Vurdert til 5 av 5 stjerner

Easy to buy

Easy to buy. It was sent immediately

26. april 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Dear Susan,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We are very happy that you have stated that it was easy to buy and you received your book quickly.
Your feedback is very important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Vurdert til 5 av 5 stjerner

arrived on time

20. april 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Dear Keith,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We are very happy that you have stated that your order arrived on time.
Your feedback is very important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchase from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Vurdert til 5 av 5 stjerner

Very fast shipping and fantastic book condition

Very fast shipping, and the books were in excellent condition, just like brand new. The only thing I would’ve improved was the packaging - the box was not really holding things within it, the side flaps not attached to anything and if held in vertical the books would slip out down to the floor straight away. Other than than, all amazing. And very competitive prices. Highly recommended

13. april 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Dear Irene,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We are very happy that you have stated that we offered you a quick service and that we were competitive in terms of pricing too.

We are sorry that box was damaged on arrival. We are looking into improving our packaging so we will hopefully rectify this issue on your next order.

Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Vurdert til 5 av 5 stjerner

Good price, quick service.

I think their prices are decent and they respond quickly after. Purchase. The only con is that you need to add your address even for ebooks.

19. april 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Dear Nadine,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We are very happy that you have stated that BEBC offered your quick responses once you had purchased and that the prices are decent.

In terms of adding the address on to the orders for eBooks, this is unfortunately what we have to retrieve from customers to push through orders but we will take your constructive words on board and try to make eBook purchasing easier for customers in the future.

Your feedback is very important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Vurdert til 5 av 5 stjerner

Outstanding Service

Extremely fast and helpful - and personal - customer service. Order dispatched and delivered extremely fast with updates by email throughout the process. Wouldn't look anywhere else for TEFL resources anymore.

29. mars 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Dear Daniel,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We are very happy that you have stated that BEBC offered you a fast, helpful and personal customer service.
Your feedback is very important and helpful for BEBC to continue to deliver the service our customers deserve.

Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Vurdert til 5 av 5 stjerner

Useful material

It was easy and comfortable

25. mars 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Dear Elena,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We are very happy that you have stated that BEBC offer an easy and comfortable service. Your feedback is very important and makes us strive to be even better.

Thank you for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Vurdert til 5 av 5 stjerner

Really helpful and reliable!

Really helpful and reliable!

The staff sent an email to us on every single update. The books came in perfect condition! Will definitely order some more books from them.

20. mars 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Dear Customer,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We are very happy that you have stated that we offer efficient service and the books were in perfect condition and your feedback is vitally important.

Thank you for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Vurdert til 5 av 5 stjerner

No complaints.

Basically, no complaints!

15. mars 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Dear Dan,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

Many thanks for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Vurdert til 5 av 5 stjerner

Efficient service

23. mars 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Dear Jonathan,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We are very happy that you have stated that we offer efficient service to our customers.

Thank you for your valued custom and we are glad you are happy with your purchases from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Vurdert til 5 av 5 stjerner

I don’t receive how to access to may…

I don’t receive how to access to may ebook
And it noté easy te find it in my portal

Support team help me to resolve this issues

13. mars 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Hi,

Thanks for your email and we are sorry that you had issues with your eBook and access to the Pearson portal.

Our Head of Operations has been in touch and has sent you a new code so could you please let our team know whether you had access to the eBook so we can close our case please?

Many thanks

The BEBC Team

Vurdert til 5 av 5 stjerner

Mandy is always helpful

13. februar 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Hi Laura

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We are very happy that you have stated that we offer a good service and our Customer Service Supervisor, Mandy is always helpful.

Thank you for your valued custom and your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Vurdert til 4 av 5 stjerner

BEBC thoroughly followed up my ordered item

The order from BEBC is delayed for over two weeks. However, the manager has given me detailed reasons due to the delay of the supplier and the strike of the Royal Mail. This is not my first order and the BEBC had good track record in the past. Therefore, I am satisfied with the explanation and the follow-up of the company. Anyway, I am pleased to have received the ordered item one week later.

8. februar 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Hi Daniel

Thank you so much for taking the time to leave us a 4 star rating - it really is appreciated!

We are very happy that you have stated that we offer a good service to our customers and that any issues you had previously were dealt with in the best possible way.

We really appreciate your patience with the issue you had and we hope to receive continued business from you in the future.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Vurdert til 5 av 5 stjerner

oxford reading

I am satisfied as they provided very fast service.

25. januar 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Dear Helen,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We are very happy that you have stated that we provided very fast service.
It is something we pride ourselves on and have done for almost 50 years.
Thank you for your valued custom and we are glad you are happy with the purchase from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Vurdert til 5 av 5 stjerner

Good Service!

2. februar 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Dear Omar,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We are very happy that you have stated that we offer a good service to our customers.

Thank you for your valued custom and we are glad you are happy with your purchase from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Vurdert til 5 av 5 stjerner

I got what I ordered

I received what I ordered. I made some inquiries about my order and got a prompt reply from a customer service (Nick) with a detailed explanation. Thanks a lot!

24. januar 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Dear Marijana

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We are very happy that you received the help and service you required.
Thank you for your valued custom and we are glad you are happy with the purchase from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Vurdert til 5 av 5 stjerner

The best choice

Perfect communication, prompt reply, quick delivery, very helpful. I am very happy with my purchase.

25. januar 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Dear Oksana,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We are very happy that you have stated that we offer quick delivery service and are very helpful. It is something we pride ourselves on and have done for almost 50 years. Thank you for your valued custom and we are glad you are happy with the purchase from BEBC.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

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