BEBC - The Bournemouth English Book Centre Anmeldelser 216

TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Very fast shipping, and the books were in excellent condition, just like brand new. The only thing I would’ve improved was the packaging - the box was not really holding things within it, the side fla... Vis mer

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Vurdert til 5 av 5 stjerner

The company is a great source for any study material. The range of books is excellent and I had no trouble finding what I needed. There Web page is easy to navigate and once ordered, a quick personal... Vis mer

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Vurdert til 5 av 5 stjerner

Efficient shipping at a very reasonable cost. Online store easy to navigate. I particularly liked that my shopping cart didn't time out and was saved as I kept coming back to it, adding and modifyin... Vis mer

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Vurdert til 5 av 5 stjerner

I ordered an English language coursebook from BEBC and mistakenly mixed up my delivery and billing addresses. My email asking them to change the details was answered as soon as they received it. The c... Vis mer

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Informasjon om virksomheten

  1. Engrossalg av bøker
  2. Bokhandel
  3. Distribusjonstjenester
  4. Forhandler av skole- og utdanningsmateriell

Skrevet av virksomheten

BEBC - Books for English provides English Language Teaching books and resources for universities, Colleges, Private Language Schools as well as teachers and students. We also supply Higher and Further educational resources for universities. (ELT, EFL, TEFL, TESOL, EAL) BEBC have over 48 years experience in the industry and supply books on behalf of publishers such as Oxford University Press, Cambridge University Press, Pearson, Macmillan & National Geographic Learning as well as UK based and European based publishers. BEBC supply material for all General English lessons and resources for exams such as IELTS/CAE/FCE to help with the IELTS/Advanced/First exams. We offer Worldwide delivery and very competitive discounts. Free online UK delivery for over 20 books ordered.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

216 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Excellent service

10. januar 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Hi Sibel,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

We are very happy that you have stated that we offer excellent service as it is something we pride ourselves on and have done for almost 50 years.
Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Vurdert til 5 av 5 stjerner

Fast, efficient service

I ordered an English language coursebook from BEBC and mistakenly mixed up my delivery and billing addresses. My email asking them to change the details was answered as soon as they received it. The coursebook, which BEBC had to order because it was out of stock, arrived within days.

9. januar 2023
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Svar fra BEBC - The Bournemouth English Book Centre

Hi Mike,

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!

I am glad BEBC helped you sort out your delivery and billing issues when you ordered on our site. Our service is something we pride ourselves and have done for almost 50 years. We will always do our best to help customers and I am glad we helped you the best possible way.

Your kind words are valued here by us all.

Have a lovely day

The BEBC Team

Vurdert til 5 av 5 stjerner
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Svar fra BEBC - The Bournemouth English Book Centre

Hi Edmar,
Thank you so much for taking the time to leave us a 5 star rating. We are very thankful that you have given us such a great rating and a lovely review.
Your kind words are valued here by us all.
Have a lovely day, enjoy your Christmas and Happy New Year from us all.
The BEBC Team

Vurdert til 5 av 5 stjerner

Excellent service.

I was very impressed by BEBC’s service. I was unable to get hold of a book I needed through the normal channels and a sales rep advised me to contact BEBC. The lady who answered my call immediately dealt with my request and the book was located and despatched. I am very grateful to BEBC’s friendly and helpful staff.

29. november 2022
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Svar fra BEBC - The Bournemouth English Book Centre

Hi Julie
Thank you so much for taking the time to leave us a 5 star rating - it really is much appreciated!
We are very happy that you received your items all on time and our team are always happy to help when required.
Your kind words are valued here by us all.
Have a lovely day, enjoy your Christmas and Happy New Year from us all.
The BEBC Team

Vurdert til 5 av 5 stjerner

The staff were very supportive and…

The staff were very supportive and quick with my questions.

23. november 2022
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Svar fra BEBC - The Bournemouth English Book Centre

Hi Ioan,
Thank you so much for taking the time to leave us a 5 star rating - it is much appreciated!
We are very happy that you have stated that BEBC were supportive and quick in our response to you, when purchasing your goods from us.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team

Vurdert til 5 av 5 stjerner

Great customer service

22. november 2022
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Svar fra BEBC - The Bournemouth English Book Centre

Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that we offer great customer service as it is something we pride ourselves and have done for almost 50 years.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team

Vurdert til 4 av 5 stjerner

maybe ok

Nincs mit írnom. Gyorsak voltak. A könyv előbb itt volt mint az e-mail a szállítási számmal. Természetesen a véleményemre is kíváncsiak voltak , hogy milyen szolgáltatást nyújtanak mielőtt megkaptam volna a könyvet. Ezek miatt nem adok maximum csillagot mert nincs meg a következetes ügymenet. Tehát először a szállítási szám és másodszor a kiszállítás és harmadszorra kellene kérni a véleményt a munkájukról. Remélem nem okoz önöknek problémát elolvasni a véleményemet mert minimum tíz szót kellett írnom a munkájukról és én csak tanulom az angol nyelvet.

16. november 2022
Vurdert til 5 av 5 stjerner

Efficient, reliable service

Our orders normally arrive very quickly and are packaged well, with the books themselves in mint condition. Email correspondence is also very efficient when required.

14. november 2022
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Svar fra BEBC - The Bournemouth English Book Centre

Hi Maya,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you received books in quick time and in mint condition. We also pride ourselves on quick and efficient service and our team are always happy to help when required. Your kind words are valued here by us all and we appreciate working with you on a regular basis.
Have a lovely day
The BEBC Team

Vurdert til 5 av 5 stjerner
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Svar fra BEBC - The Bournemouth English Book Centre

Hi Peter,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We are very happy that you received your items all on time and our team are always happy to help when required.
Have a nice day.
The BEBC Team

Vurdert til 5 av 5 stjerner

Great service

7. november 2022
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Svar fra BEBC - The Bournemouth English Book Centre

Hi Carleth,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We are very happy that you enjoyed your experience and the service we provide and our team are always happy to help when required.
Have a nice day.
The BEBC Team

Vurdert til 2 av 5 stjerner

Book for study

I bought a book for study. The listen buttons are not active in the book. And without these assignments, I can not complete the lesson and pass the test. I wrote about the problem twice to your mail that you indicated in the letter. And in response, silence. Who can help with this problem? While I was buying a book, 100 tips were sent, and when the money has already been paid, the client is no longer needed. This is bad company policy.

3. oktober 2022
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Svar fra BEBC - The Bournemouth English Book Centre

Hi Iryna, Thank you for your review and sorry to hear that you had issues. You purchased the PDF eBook of Outcomes and this was advised by your tutor so you may have to speak to them. The listening activities will not be in the PDF version and we have not received an email or any contact from you. We get back to all of our clients about issues with orders, but may take up to 48 hours to respond in some instances. We also only distribute on behalf of English Language Teaching publishers and any information you require in terms of the content or issues within the book should be sent to their customer service team as we are a third party supplier.
Thanks
The BEBC Team

Vurdert til 3 av 5 stjerner

good

easy and convenient

11. oktober 2022
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Svar fra BEBC - The Bournemouth English Book Centre

Thank you so much for taking the time to leave us a 3 star rating. I am glad our shop is easy and convenient for you.
Have a nice day
The BEBC Team

Vurdert til 5 av 5 stjerner

Effective and fast

I had an amazing experience buying from Bournemouth Book center. There is a wide range of books for ESL teachers and learners. The online codes are sent rapidly. I'll definitely recommend this website.

11. oktober 2022
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Svar fra BEBC - The Bournemouth English Book Centre

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We are very happy that you enjoyed your experience and our team are always happy to help when required.
Have a nice day.
The BEBC Team

Vurdert til 5 av 5 stjerner

Very fast and excellent customer…

Very fast and excellent customer service. The experience with the shop really good but the item I purchased wasn’t an easy one to figure out how to download it… the customer service was there for me at all times helping in all possible ways.Thanks again .

3. oktober 2022
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Svar fra BEBC - The Bournemouth English Book Centre

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Our customer service team pride themselves on helping our customers.
Many thanks.
The BEBC Team

Vurdert til 5 av 5 stjerner

Thank you for your prompt assistance…

Thank you for your prompt assistance and kindness. Great customer service.

3. oktober 2022
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Svar fra BEBC - The Bournemouth English Book Centre

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Your words are very kind and we will always pride ourselves on having brilliant customer service.
Thank you again.
The BEBC Team

Vurdert til 5 av 5 stjerner

Friendly and well-priced.

2. september 2022
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Svar fra BEBC - The Bournemouth English Book Centre

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

The BEBC Team

Vurdert til 4 av 5 stjerner

Customer serviced was good

Customer serviced was good , thank you

5. september 2022
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Svar fra BEBC - The Bournemouth English Book Centre

Thank you so much for taking the time to leave us a 4 star rating. We will always pride ourselves on having fantastic customer service and helping out our customers the best way we can.

Have a lovely day

The BEBC Team

Vurdert til 3 av 5 stjerner

No compleat my books

5. september 2022
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Svar fra BEBC - The Bournemouth English Book Centre

Sorry to hear that your order wasn't completed. We pride ourselves on our stock levels but sometimes, some books are reprinting and this is completely out of our hands. We hope you managed to receive your full order and if you need any more help, please contact us on 01202 715555 or email elt@bebc.co.uk. Apologies again.
Have a nice day.
The BEBC Team

Vurdert til 4 av 5 stjerner

Good service

Good service, fast dispatch and fast delivery if any strike of Royal Mail doesn’t affect your order.

4. september 2022
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Svar fra BEBC - The Bournemouth English Book Centre

Thank you so much for taking the time to leave us a 4 star rating. The Royal Mail strike is obviously out of our hands but we try and do the best we can to help you receive your orders asap. Thanks for shopping at BEBC - Books for English.
Have a brilliant day.
The BEBC Team

Vurdert til 5 av 5 stjerner

Amazing online bookshop!!!Excellent!!!

Fast delivery and good packaging!!

31. august 2022
Anmeldelse skrevet uten oppfordring
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Svar fra BEBC - The Bournemouth English Book Centre

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Glad you received quick delivery and the books were well packaged.
Have a nice day
The BEBC Team

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