When item arrived it looked as if it had previously been returned. The cables were not properly wrapped. I sent an email asking to return and was refused as it was not faulty. I have tried it and it... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I would (and already have!) highly recommend purchasing BASK!! I originally ordered winter and spring from their 4 seasons collection for myself but have since ordered several candles and wax melts as... Vis mer
Selskapet har svart
Gorgeous candles and wax melts in a wide range of scents. My personal favourite is Ember at the moment-perfect for providing some warmth on a grey, rainy evening. Jasmin is excellent at answering any... Vis mer
Selskapet har svart
Very quick delivery and hand packaged beautifully. I’ve used my candle everyday and it’s still going strong. I’ve just opened my spring wax melts tonight, they smell INCREDIBLE! Will definitely be ord... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Luxury soy candles and home fragrance designed to scent your everyday moments. No matter the occasion, find a home fragrance to suit your lifestyle and a scent that will make a lasting impression. Handpoured in Cardiff, Wales my aim is to create luxury home fragrance using eco-concious materials so I use plastic-free packaging where possible. Enter a world where scent sets the scene and let me scent your home effortlessly.
Kontaktopplysninger
Cardiff, Storbritannia
- info@baskcandles.co.uk
- baskcandles.co.uk
2,8
Middels
33 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
DO NOT BUY DOES NOT WORK
When item arrived it looked as if it had previously been returned. The cables were not properly wrapped. I sent an email asking to return and was refused as it was not faulty.
I have tried it and it is absolutely terrible and I would not recommend it to anyone, also the customer service is shocking
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra BASK
Hi Catherine, it seems you've placed this review on the wrong page. This is the review page for www.baskcandles.co.uk and I don't sell anything with cables nor have I ever been in communication with you. I'd really appreciate if you could remove your review from my page and move it to the correct business. Thank you
AMazing easy website Fast delivery and…
AMazing easy website Fast delivery and they smell amazing. Highly recommended 👌 top quality 👌
2. januar 2025
Anmeldelse skrevet uten oppfordring
Repeat buyer, never disappointed!
Always the best smelling candles, and ordering couldn't be any easier. I’ve bought from Bask many times over the past few years, and have always had the most positive experience!
6. desember 2023
Beautiful products and excellent service
I ordered a gift set for a friend for Christmas. The order was delivered within a few days and looks gorgeous. Lovely gift box and the products are beautifully presented inside. I've used BASK products for a while so I ordered in confidence knowing my friend will love them.
5. desember 2023
Extremely pleased with my purchase
Extremely pleased with my purchase. The scent is exactly as described and I love it. Delivery was on time and packaging was very good and recyclable! Highly recommend this small business.
30. november 2023
Svar fra BASK
Thank you Liz! :)
Svar fra BASK
Thank you Karis :)
Love all the scents from this company
Love all the scents from this company. Fab seller, always a pleasure doing business with them !
31. oktober 2023
Svar fra BASK
Thank you Helen! Lovely to have you as a customer :)
Thank you for the great service and…
Thank you for the great service and speedy delivery! The wax melts burner is wonderful
15. februar 2023
Svar fra BASK
Hi Silvia, you're most welcome! Thank you for your order and review - I'm so glad that you love it :)
Jasmin x
Excellent candle best I have ever used
Excellent candle best I have ever used. The smell of Cwtch goes through the house. It’s amazing.
22. februar 2023
Svar fra BASK
Hi Kay, thanks for your review! I'm so glad you're loving the new candle.
Jasmin x
Amazing fragrances!
The aroma from the reed diffusers are amazing! The Fragrance can be smelt immediately. Love the products, love the first class service x🕯x
2. mai 2022
Svar fra BASK
Hi Janet,
Thank you for your review! Hope you enjoyed your new reed diffusers :)
Jasmin x
Great gift
Purchased candle set as a present for my wife who loved them; Well presented, arrived on time and most importantly smell great. My wife spent 20mins playing guess the scent. Will purchase again.
3. september 2021
Anmeldelse skrevet uten oppfordring
Svar fra BASK
Thank you for your review, Martyn! So glad you both enjoyed the candles :)
Jasmin
Gorgeous scents
Gorgeous scents, great packaging and came very quickly. Will definitely be repurchasing!
21. juli 2021
Svar fra BASK
Thank you so much for your review, so glad you enjoyed!
Best candles in the UK!
21. juli 2021
Svar fra BASK
Wowww, we like to think so too ;) thank you so much!
5* for everything!!
I absolutely loved my order!! The tiniest details were thought of and I loved the smell and packaging of the holiday set and my wax melts. Super fast delivery, also loved the touch of instructions for looking after my candles and the environmentally friendly packaging. I will definitely be placing another order as soon as I’m running low!
21. juli 2021
Svar fra BASK
Thank you so much Holly! Glad you loved your new candles :)
Gorgeous candles and wax melts!
Gorgeous candles and wax melts in a wide range of scents. My personal favourite is Ember at the moment-perfect for providing some warmth on a grey, rainy evening. Jasmin is excellent at answering any questions you have about your order. I would highly recommend using the scent quiz to find suggestions for fragrances you may like!
6. juli 2021
Anmeldelse skrevet uten oppfordring
Svar fra BASK
Thanks so much for your kind review Judith!
Never fails to impress
Never fails to impress, beautiful scented candles, excellent service.
9. mai 2021
They smell amazing!
They smell amazing!! And hand delivered as well for that personal touch. Will definitely purchase again
6. mai 2021
Svar fra BASK
Thank you, Denise!
Very happy :)
Very happy with the speedy dispatch and great customer service :) The cwtch and ember scents are lovely and the packaging is lush too!!
5. mai 2021
Svar fra BASK
Thank you, Hannah! So glad you were pleased with them :)
5 stars!
Such beautiful scents, the whole house smells lovely when the candle is lit. Couldn't recommend enough! Great customer service as well! All in all, so happy with my purchase, will definitely buy again!
24. april 2021
Svar fra BASK
Thanks so much for your kind review, Robyn! We're glad you enjoyed :)
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