Bargain Hardware Anmeldelser 

I've been waiting 30 days for an order worth around £4k (2 Servers) and you still can't tell me when I'll receive it.
And they still can't tell me when they will deliver it.

I bought a machine that came with a faulty SSD. The motherboard diagnostics picked this up as well as a number of other testes that I carried out. It took them over 3 days to accept that this was indeed faulty and in the end they did not. I had to return it and get a new SSD myself. This was just the beginning. Once I installed the new drive, I had issues where the motherboard's firmware would simply crash while performing hardware checks, before showing the logo screen. The result of this is that the machine appears switched on but never boots. Sometimes it would boot. I spent 2 days diagnosing the issue, I provided them with detailed information on how to reproduce the issues and an assessment of what I think is the issue. Given the overall quality of my experience, and the fact that the issue was with the motherboard, I decided to return the machine and be done with it. In the end it took them much more the they claimed to give me the refund and still they would not admit that the motherboard has an issue and held back a small amount of money for this. If you are buying a T7910 be weary and test the motherboard for booting issues.

Used this company before and been very happy with the products and service. All very professional with reasonable policies and good support. Items were packed with far more care and attention than I've received from others sending new. Bargain is right too, though not what it was thanks to the whole AI revolution. More and more difficult to afford new components these days. Hard drive I bought was manufacturer recertified with less than an hour power on time!

I have had very good experiences with Bergain Hardware. Their customer service is always top notch. During my last purchase, my new hard drive failed after three months. They successfully resolved the issue on the same day. I highly recommend them.

I wanted to buy a 'new' server so that I have hardware redundancy for my self-hosting needs. I was able to find one that suited me. There was a slight issue with my order (I ordered the wrong CPU!), which was sorted by email, and was delivered promptly. Their packaging is exceptional. I will definitely be using Bargin Hardware again.

Gut verpackt, erschwingliche Preise, schnelle Lieferung.
Allerdings ist „professionell generalüberholt“ ein dehnbarer Begriff. Unser Unternehmen hat 20 Festplatten und einen Server bestellt. Der Server funktioniert einwandfrei, ebenso wie die meisten Festplatten. Zwei davon wiesen jedoch Hunderte von bekannten Mängeln auf. Trotz des hohen Auftragswerts weigerte sich das Unternehmen, die Festplatten auszutauschen oder den Kaufpreis zu erstatten, mit der Begründung, dass einige hundert Mängel ihren Kriterien für eine Generalüberholung entsprächen.

I ordered from Bargain Hardware late last week, with delivery scheduled via DPD. On Tuesday, my parcel was marked as delivered, though I hadn't received it, although I had been home the whole time. With the lack of any direct method of contacting DPD, I contacted BH to tell them. Ben at BH sprang into action, contacting DPD on my behalf to find out what had happened. It turned out that the DPD delivery guy had disobeyed instructions NOT to leave packages safe and, for some unknown reason, left it at the back door of number 20 across the road, despite the package clearly labelled with my house number of 25. Ben got DPD to send a map indicating where the package had been left so that I was able to knock on that neighbour's door, who checked to find the package at their back door (under cover, thank goodness, otherwise the rain may well have ruined the goods). So, kudos to Ben and, later on, Chris of BH for helping me recover my parcel. I am now off to post a one-star review to DPD for their incompetence.

After buying 3 items from BH, I found the quality of service to be pretty good as well the speed of sending the goods on. I would recommend them to anyone thinking of buying computer hardware

Buying from BH always gives me peace of mind.
They're fast, friendly, professional and knowledgable, with excellent customer support.
Prices are very fair, and even though I don't spend that much they still treat me very well, a rare commodity in trade these days.
Special thanks to Ben for the sympathy with a doddery old IT bloke! :) Well Done as always.

I recently purchased a Supermicro motherboard that unfortunately had a defective RAM slot. I prepared a detailed fault report and contacted their support. What happened next is truly remarkable in today’s e-commerce world.

Instead of insisting on a long and complicated return process, Chris from Customer Care showed me an incredible level of trust. Based on my technical report, they dispatched a replacement unit immediately—without waiting for me to return the faulty board first! This was a huge relief, especially regarding import VAT and the technical downtime.

The speed was breathtaking: We started the conversation on Monday, and the replacement arrived here in Germany on Thursday via UPS. In just 4 days, the issue was completely resolved.

Bargain Hardware doesn't just sell high-quality refurbished enterprise gear; they stand behind it with a level of service and trust that is hard to find. A huge thank you to Chris and the team. 10/10, highly recommended!

Fast delivery, fast response, fast support! :-)

Cost efficient server hardware, fast and reliable delivery and great customer service. Bargain Hardware are my 1st choice for used servers and components.

I'm not happy with the computer I bought. It had problems from the start. I spent a lot on repairs. After a year, it stopped working. A very bad experience and a lot of stress.

⭐⭐⭐⭐⭐

Excellent service from Bargain Hardware. The desktop I purchased was exactly as described, well packaged, and in great condition. Delivery was smooth, and their communication and support were professional and helpful throughout. Highly recommended for quality refurbished hardware and reliable service.

I bought a HP 800 SFF G5 (which came with 8GB of RAM) as well as 2 replacement sticks of 8GB RAM from Bargain Hardware. The HP machine worked, but the replacement RAM didn't work. I told them about this and they said I can return the RAM, so I sent the RAM back to them and I received my refund in a timely manner. Bargain hardware is a good company.

I made a mistake adding two low-profile NICs to an order when I wanted one low-profile and one full height. Bargain Hardware made sure that this was corrected - someone went and found the package ready for dispatch and made the change. It did not delay shipping. This is first class customer service, and it is greatly appreciated.

The help provided during my shopping has been really fast and helpful.

Ho acquistato due SSD NVMe specificando chiaramente la necessità di unità “Enterprise-grade”. Mi sono invece stati forniti modelli OEM client-class, privi delle caratteristiche fondamentali per uso server. Il supporto ha poi confermato che i prodotti erano stati “misadvertised”, causando una perdita di tempo e la necessità di acquistare altrove l’hardware corretto. L’RMA è stato aperto senza difficoltà e il tono del servizio clienti è stato cortese, ma nel complesso l’esperienza è stata negativa perché l’errore iniziale ha avuto un impatto diretto sul mio lavoro.

Customer Service was great, quick and precise answers, delivery time as promised. Recommendable