Bargain Hardware Anmeldelser 

Excellent knowledgeable custom service via online chat. Helpful without being pushy.

This is entirely based on the experience and is in no way related to the products, as I did not have any dealing with the actual product.

This is ongoing and I will update accordingly.

I was recommended BH, and on my side jumped the gun and ordered something that was not fit for purpose and had to cancel. Unfortunately the package left about an hour before they received my email.

Initial correspondence was good, they said that the order could be refused and a refund will be issued after that.

UPS allows for a change of delivery address - so to avoid the product being exported to the EU and then having to send it back again, as it was still in the UK i requested that they change the delivery address back to them. The delivery was already paid for anyway.

I was informed that the logistics team will be asked to change the delivery address. Up until this point, I was like these guys are fantastic.

Then there was just no contact after that, it seems like they didn't even bother to contact them, if they did they didn't bother to update me.

This was 2 days shipping and it arrived at my door, so I refused it as they requested. That was 7 days ago, the only response I get from them was they haven't got it.

Update:
Customer Service has reached out and explained that the problem is arising with UPS, and have in good faith refunded me before UPS has returned the product, so I have updated my review in light of this as they did come around and get everything sorted, would have just liked them to be a bit more proactive. But overall I am happy with the outcome and will be using them in the future.

I've purchased from Bargain Hardware many times—sometimes directly, and other times on behalf of others who asked me where to buy refurbished hardware. Whether everything went smoothly or there was an issue, Bargain Hardware always found a solution and treated me well as a customer. On top of that, they offer quality hardware at exceptional prices. I highly recommend them!

I contacted Bargain Hardware regarding a legacy specification desktop PC with a hard wired serial port and 32 Bit operating system. I received a swift reply from Chris their Lead Customer Care Advisor who was able to advise how I might proceed.

I would recommend anyone who is looking for a refurbished computer to contact them particularly if you want them to build one to your own particular specification.

Sincerely and in good faith
Martin

Great value and service, my 4th order over the years, this time I messed up and needed some extras after.
They really came through and shipped my all the correct parts I missed and everything sorted. Thanks!

Bargain Hardware have gone above and beyond, excellent customer service, prompt replies, great to deal with, Thankyou!

They have been so helpful, great company and brilliant customer care experience. They really do take care of you and your treated as an individual, can't thank them enough

Ive used Bargain Hardware personally and commercially for a while now. The products are always good, shipping is supper fast, and after service is very good. I would highly recommend using them

Great deals. Great support. Great bargains on used hardware. Does exactly what it says on the website / domain name. I'm a happy browser and customer for the 4 or 5 years now. Long may it continue.

I came across this company on the web, and found what I was looking for at a very good price.
Their chat is very useful and they went out of their way to help me.
All with fast delivery too.

Bought a barebones chassis as a replacement for a failed piece of hardware and had a warranty issue. The support team tested my whole system to figure out what the issue was and replaced the part no problems. Absolutely top tier service

Support is fast and responsive, very kind.
Thanks guys!

Have used BH in the past in a professional capacity, and was very happy with the products and services. I have now also used them for personal purchases, and am continually impressed by their offerings and support! Would recommend these guys when looking for refurbed IT equipment.

Excellent service, great price.
Communication spot on.

Great support, with help provided to deal with a problem on my trusty Dell T8510 5 years after I bought it from them - even though I had no reason to expect it. Recommended...Thanks Chris.

Great service - order arrived very quickly, unfortunately developed. fault after a few days, Its computers...it happens, BUT they helped me through ensuring no data was lost, Took the machine back and got it back to me within days. Very impressed with the speed and helpfulness.
This company knows how dependant you are on IT systems and do what they can to help you out, work on the machine the day they receive it and get it out as fast as possible. Most companies take weeks to fix things, these guys took 1 day!

I am eventually very pleased with the PC I purchased, but it certainly didn't go smoothly. The PC was delivered promptly and was well packed, but the installed Windows 10 didn't work. After I completely reinstalled it, the licence couldn't be activated. Eventually Bargain Hardware remotely injected the digital key, which took time because apparently they had never done this before. Bargain Hardware were very helpful all the time until the problems were resolved. However, I can't help feeling that given the time lost getting the PC sorted, maybe I'd have done better to have bought a new one in the first place!

Their chat works really well - I needed a workstation for a particular purpose and they sorted the CPU, GPU etc for a reasonable cost.

Chris at bargain hardware was so helpful and patient. Not really knowing what I was doing he guided me though the process, giving suggestions and answering all my questions throughout the day as I customised my machine. Thoroughly recommend, what amazing customer service. Thank you so much Chris.