BadmintonHQ Anmeldelser 

We've bought 2 badminton rackets and am more than happy with the service

Helpful information in choosing the right racquet. Website easy to navigate.

Excellent, quick delivery and brilliant communication.

Good price too

65Z4 is the first badminton shoes I have and it is great, easy to wear and no need take time to get used for it. The insole offers good shock absorption. I recommended it.

Great company and fast delivery and great prices,

Really happy with my 2 badminton rackets. Super fast delivery and great communication throughout

Good customer service and prompt delivery

That’s my second racket. It’s really worth every penny. It was strung in a professional way and it really made a huge difference to my games .

Great info on website to help make choosing a racket on line really useful - and the racket is perfect. Delivery was a day later than originally expected - but that is the delivery company at fault not you.

Having ordered from badminton HQ before on several occasions, I knew I would get excellent service. As always, the delivery arrived on time & in the condition expected. Very happy customer, I would not hesitate to recommend.

Great product, quick delivery

Great racket! Website has so much valuable information on helping you choose one as well. Product was shipped straight away and arrived in good condition. Thank you

Clear website and easy to order. Arrived within 36hrs. Price was good. Will use again.

UPDATE TO THE BELOW: (When i eventually got through on the phone, Thomas, the only person at BadHQ that is worth anything. Actually contacted his manager, who aparently was on lunch, really not my problem!! Anyhow, did exactly what they should have done to begin with, and what i have been asking for for a few days, but arranged to resend my package that has not yet been delivered, and sent on next-day delivery as i have since requested a number of times. All of this has happened not due to any good customer service from BadHQ, but because i told Thomas how to rectify the issue, i had to do all this, i had to make the effort to contact, i had to bypass the appalling customer service who simply refused to do what has now eventually been done. It was all so easy to do if you think about it, why they made such a mess of this is beyond ridiculous. So even though my parcel is now out for delivery, Still not delivered yet though, we will see tomorrow, i would never rate this company, very poor, poor poor, there are so many other words to describe this company, much worse than poor! DONT use them. Scammers and liars, Thomas, go work for a better company, you can do better).

Order:#BHQ113738
If i could give zero stars i would. Firstly, i placed an order, then they contact me the following day stating there is no address on the order. I mean a little nonsense as when you place an order online, you fill out your address, but hey, you know, benefit of the doubt. So i then replied straight away giving my full address. They then state they will send out on the day, great, fantastic. But then it all goes downhill. I don't receive my package in the delivery time frame advertised on the website, i use the tracking reference provided to me by BadmintonHQ, it doesn't recognise the number or poscode. So i use variations of the postcode i provided, it recognises one (the incorrect one). I go straight to BadmintonHQ to tell them the wrong postcode has been used. And again, the benefit of the doubt, it is not BadHQ themselves, rather it is DHL that made the error. Nonetheless, BadHQ then state that they have chased DHL and assured me it would be delivered the next day. It wasn't. I chase DHL myself who state that it was "asked to be returned to sender." Not what BadHQ told me, i then chase BadHQ who proceed to tell me that DHL couldn't deliver to me due to "not locating the address with the details provided." Who is lying here, DHL stating it was Asked to be returned, or BadHQ who are stating that DHL couldn't fulfil?? Nonetheless, i then expect BadHQ to send a replacement, as this is required under the consumer rights act 2015 section 29. They refuse to send until they receive the item back, this is not my problem, they are liable, not me!! So they are now in breach of the consumer rights act. In the meantime, they haven't responded to 2 phone calls over 2 days, and the email repsonses i am getting are not fulfiling the issue. Rather they are fobbing me off, telling me different things, not taking responsibility required by law, also, not communicating with me when they have since asked for the package to be returned to them, why after all the hassel and communications i have been sending, would they NOT tell me they have now cancelled delivery to me, and the very day that they assured me that DHL would deliver then next day. They are terrible. DO NOT ORDER FROM THEM, they are scammers and are likely not going to send the item or refund.