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BABYGO.UK Anmeldelser 

1 192
•
TrustScore 4.5 av 5

4,4

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Se hva andre synes

Vurdert til 5 av 5 stjerner

The underbelly underwear were super comfortable during pregnancy. Over the belly ones were slightly restrictive but may be good post a c section. I returned these but it was easy to do.

Vurdert til 5 av 5 stjerner

I was worried I had ordered from you too close to going away for a few days but i needn’t have stressed as delivery was made in record time. Thank you. Also the carrier looks perfect but I won’t know... Vis mer

Vurdert til 5 av 5 stjerner

I love the pregnancy range from BabyGo. I got a few pairs of the pregnancy compression socks which I wear every single day in the third trimester. I have had lots of swelling and discomfort in my feet... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Bad experience with customer service. I returned the belt after trying it fir few minutes to see how it fits and feels and they didn’t gave me refund saying its use. It was not fitting me properly and... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Mammabutikk
  2. også i
  3. Forhandler av babyklær

Om BABYGO.UK

Skrevet av virksomheten

BABYGO is a UK brand dedicated to supporting parents through pregnancy, postpartum recovery, and the early years of raising a child. We design practical, thoughtfully made products that aim to make everyday life easier, more comfortable, and safer for families.

We created BABYGO with a simple belief: parenting products should genuinely help. Pregnancy and the early months with a newborn can be an exciting but demanding time, and our goal is to provide products that support parents through each stage of that journey. Every product we create is developed with comfort, practicality, and quality in mind.

Our range includes maternity and postpartum essentials, bestselling postpartum leggings, nursing bras, birthing balls, baby sleepwear, and child safety products. We listen closely to feedback from parents and continually refine our products to ensure they meet real needs. This approach has helped our products become trusted by families across the UK and internationally.

Customer experience is central to everything we do. We aim to provide fast delivery, responsive support, and products that live up to the expectations of the parents who choose BABYGO. Over the years we have been proud to serve hundreds of thousands of customers, many of whom return to us again as their families grow.

At BABYGO, we are passionate about creating reliable, well-designed essentials that support parents during one of the most important and memorable times of their lives.


Kontaktopplysninger

4,4

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TrustScore 4.5 av 5

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4,4

Alle anmeldelser

(1 192)

556 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

Sent me the completely wrong item and…

Sent me the completely wrong item and when I emailed them they asked me for a picture of the item I ordered. I had to email back to reiterate that they sent me the wrong order so I could not send them a picture of what I purchased as I didn’t recieve it. Basic communication is just difficult. Let alone being very disappointed at receiving the wrong order

3. september 2026
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Svar fra BABYGO.UK

Hi there Ayesha

We’re really sorry to hear about your experience and completely understand your frustration. We apologise for the confusion in our initial email and appreciate how frustrating it must have been to have to explain the situation again.

We never want a customer to receive the wrong item, and we’re sorry that we made the process of getting this resolved more difficult than it should have been. Your feedback regarding our communication is also genuinely appreciated, and we’ll use it to improve how we handle these situations going forward.

We have your details and we'd like to get this resolved for you!

We’re disappointed that we let you down on this occasion and sincerely apologise for the inconvenience caused. ❤️

Mika

Vurdert til 1 av 5 stjerner

Don't buy the underwear!

Don't buy the underwear!! Falls apart after a couple of wears and they refuse to offer a refund . . . Haven't tried the other products but I'm dubious to be honest.

8. september 2026
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Hi there,

We’re really sorry to hear about your experience with our underwear. We completely understand your frustration, particularly if the product hasn’t held up as expected after only a few wears.

We take feedback like this very seriously and will be passing your comments about the product quality on to our team for further investigation.

We’re sorry that your experience has left you feeling this way about BABYGO. We really do value our customers and hope that, by resolving this for you, we can restore some of your confidence in us. ❤️

Kind regards

Mika

Vurdert til 5 av 5 stjerner

Excellent Customer Care

I had a very positive experience with the company. Lucy Flynn contacted me to let me know that one item from my set was unavailable and offered a refund. When I asked to cancel the full set, my request was handled promptly and positively. Excellent customer service and a great focus on customer satisfaction.

7. september 2026
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Hi there

Thank you so much for your wonderful 5-star review! ⭐

We’re delighted to hear that Lucy was able to assist you promptly and make the cancellation process as smooth as possible. We really appreciate your kind words about our customer service and your focus on customer satisfaction means a lot to us. 💕

Kind regards

Mika

Vurdert til 4 av 5 stjerner

Delivery delays

Delivery delays

I'm still waiting on part of my order and don't know when it will be delivered. I'm also still awaiting a response from customer service about an item that is out of stock.

Update: after my review, I immediately got a response from a BabyGo customer representative. I now have all the items I was waiting for!

25. august 2026
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Svar fra BABYGO.UK

Hi there Melody

We’re sorry to hear about the delay with your order and that you’ve been left waiting for an update regarding the out-of-stock item. We completely understand how frustrating this can be.

We always aim to keep our customers updated and respond as quickly as possible, so we apologise that this hasn’t been your experience. We’d really appreciate the opportunity to look into this for you and get everything resolved as soon as possible.

Please can you provide your BG number and email and we'll get this looked into for you

Thank you for your patience and understanding. 💙

Warm regards

Mika

Vurdert til 5 av 5 stjerner

Website easy to navigate

Website easy to navigate, has lots of item descriptions for each item making it easier to find the product you need, fast delivery and items (maternity bras) arrived as described and super comfy to wear.

26. august 2026
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Svar fra BABYGO.UK

Hi there Hannah

Thank you so much for your wonderful 5-star review! 💕 We’re delighted to hear that you found our website easy to navigate and that the detailed product descriptions helped you find exactly what you needed.

We’re especially pleased that your maternity bras arrived quickly, were as described, and are super comfortable to wear! Thank you for choosing BABYGO and for taking the time to share your experience with us. 🥰

Warm regards

Mika

Vurdert til 4 av 5 stjerner

I bought a body pillow and was so…

I bought a body pillow and was so pleased with it that I ordered another. Im not pregnant but have back problems. I just wish they made spare pillowcases.

1. september 2026
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Hi there Miss Pamela

Thank you so much for your lovely review! We’re delighted to hear that you were so pleased with your body pillow that you decided to order another one. It’s great to know it’s also providing some extra comfort and support for your back. 💕

We really appreciate your feedback about spare pillowcases too, we’ll certainly pass this suggestion on to our product team. Thank you again for choosing BabyGo!

Warm regards

Mika

Vurdert til 5 av 5 stjerner

sports bra look, firm but comfortable

Purchased for my daughter. She likes the sports bra look, firm but comfortable, easy to unhook & re-fasten with one hand. She has, now, 2 black with white flash and 1 plain black. If needed, will purchase more. Communication with BABYGO.UK was prompt and helpful.

26. august 2026
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Svar fra BABYGO.UK

Hi there
Thank you so much for your fantastic review! 💕 We’re delighted to hear that your daughter loves the sports bra style and finds it both firm and comfortable. It’s great to know the easy one-handed clips have been useful too!

We’re especially pleased that she now has three and may be adding more to the collection! 😍 Thank you also for mentioning our customer service, we’re always happy to help and really appreciate your kind words.

Thanks again for choosing BABYGO 💗

Warm regards

Mika

Vurdert til 5 av 5 stjerner

Great quality

Great quality leggings for pregnancy and beyond. Really supportive and stretchy so plenty of room for growing!
Also helpful customer service, there was a delay on postage (due to the courier, not Babygo) but Lucy was very responsive in dealing with this when.

3. september 2026
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Svar fra BABYGO.UK

Hi Sarah
Thank you so much for your lovely 5-star review! 💕 We’re delighted to hear that you’re happy with the quality and support of our maternity leggings, and that they’re comfortable enough to grow with you throughout pregnancy and beyond.

We’re also really pleased that Lucy was able to help with the delivery delay. While courier delays are unfortunately outside of our control, we always want to make sure our customers are kept informed and supported.

Thank you again for choosing BabyGo and for taking the time to share your experience! 💗

Warm regards

Mika

Vurdert til 5 av 5 stjerner

Great service

Great service, prompt delivery, thank you

26. august 2026
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Svar fra BABYGO.UK

Hi there!

Thank you so much for your lovely 5-star review! ❤️

I am delighted to hear you had a great experience with us and that your order arrived promptly. We really appreciate you taking the time to share your feedback.

Thanks again for your support!

Warm regards,
Lucy Flynn
BABYGO

Vurdert til 5 av 5 stjerner

Parcel has not arrived and no updates…

Parcel has not arrived and no updates re delivery , ordered 27th Aug

Update:
After leaving review. Prompt customer service, in touch every step of the way and immediately sent the pregnancy pillow. Arrived the next day.
Love the baby go pregnancy pillow, has helped my sleep on my side comfortably and reduced my hip pain

28. august 2026
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Svar fra BABYGO.UK

Hi, Hayley

I am really sorry to hear that your parcel hasn’t arrived and that you haven’t received any delivery updates. We completely understand how frustrating this must be, especially as your order was placed on 27th August.

We have reached out to you via email so we can look into this further and help resolve the issue as quickly as possible. Please keep an eye on your inbox, and we’ll be happy to assist.

We apologise for the inconvenience caused and appreciate your patience.

Warm Regards,
Lucy Flynn ❤️
BABYGO

Vurdert til 4 av 5 stjerner

Small sizing

Order arrived promptly and the baby grow is good quality. However as others have mentioned the women's sizing seems very small. I’m a size 10-12 and ordered the medium postpartum underwear and they only just fit, they’re very tight and not particularly comfortable. I don’t think they’ll get much use unfortunately.
EDIT: BabyGo contacted me following this review and arranged for a refund of the underwear despite it being outside of their policy, really appreciate the goodwill gesture.

1. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra BABYGO.UK

Hi,

Thank you so much for your review. 💛

We're really pleased to hear your order arrived promptly and that you were happy with the quality of the baby grow.

We also really appreciate your feedback about the sizing of our postpartum underwear. Customer feedback like yours is incredibly valuable and is shared with our product team as we continue to review and improve our sizing guidance.

We're glad we were able to help by arranging a goodwill refund for you, even though it was outside of our usual returns policy. It means a lot that you took the time to update your review, and we're pleased we could find a resolution for you.

Thank you again for your support, and we hope to welcome you back to BABYGO in the future.

Kind regards,

Lucy Flynn
BABYGO Team 💛

Vurdert til 5 av 5 stjerner

The baby carrier is extremely comfortable!

The baby carrier is extremely comfortable. My baby loves sleeping in it.

12. august 2026
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Hi there
Thank you so much for your lovely 5-star review! 💛

We’re delighted to hear that you’re finding the BABYGO baby carrier so comfortable, and it’s even better to know that your little one loves having a nap in it! 🥰

Thank you for choosing BABYGO and for taking the time to share your experience. We really appreciate your support! 💛

Warm regards

Mika

Vurdert til 3 av 5 stjerner

Ok...not great

My order came very promptly which was great. However my trousers only came in size labelled bags no tickets or anything demarcating it on the leggings themselves. So, makes me question if they're new or someone's returned items? Equally, hard for trying on because multiple pairs in the same colour/different sizes, you can't tell.

I'd say they run a bit of the smaller side of sizes.... They also discoloured immediately when it rained. Unfortunately, I'm not sure I'd purchase anything from here again.

24. august 2026
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Svar fra BABYGO.UK

Hi there

Thank you for taking the time to share your detailed feedback. We’re pleased to hear that your order arrived promptly, but we’re sorry that your experience with the leggings wasn’t what you expected.

We completely understand your concern about the lack of individual labelling on the leggings, particularly when ordering multiple pairs in different sizes. Our products are supplied and packed this way, but we appreciate that clearer sizing identification on the garments themselves would make things much easier and give greater reassurance.

We’re also sorry to hear about the sizing and the discolouration you experienced after being caught in the rain. This certainly isn’t the experience we want our customers to have, and we’d be happy to look into this further for you if you contact our customer service team.

We really appreciate your honest feedback as it helps us identify areas where we can improve. 💛

Kind regards

Mika

Vurdert til 5 av 5 stjerner

Quality is excellent

Quality is excellent

24. august 2026
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Svar fra BABYGO.UK

Hi there

Thank you so much for your lovely 5-star review! 💛

We’re delighted to hear that you’re happy with the quality of your BABYGO product. We really appreciate you taking the time to share your feedback and for choosing BABYGO! 🥰

Warm regards

Mika

Vurdert til 5 av 5 stjerner

Easy ordering and quick delivery

Easy ordering and quick delivery. I ordered 2 items and they came separately but still in good time. The safety pack is good and as my granddaughter is now on the move and opening drawers and cupboards it was good to be able to get everything we need in one good value pack. The magnetic locks are great as you can’t see them. We didn’t want nothing obvious or that would damage our new cupboards. We bought some spare magnets so always have them handy. The fact you can fix them in place means you are not having to hunt for them. Great idea!

24. august 2026
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Hi there

Thank you so much for your fantastic 5-star review! 💛

We’re delighted to hear that you found ordering easy and that your items arrived quickly, even though they were delivered separately.

It’s great to know that the safety pack has been useful now that your granddaughter is on the move! 🥰 We’re especially pleased that you’re enjoying the magnetic locks and their discreet design. Being able to keep them hidden while protecting cupboards and drawers is exactly what we hoped they would be useful for.

We love that you picked up some spare magnets too, and we’re so glad you’re finding the fixed-position feature handy!

Thank you again for choosing BABYGO and for taking the time to share such detailed feedback. We really appreciate your support! 💛

Warm regards

Mika

Vurdert til 5 av 5 stjerner

product arrived promptly

product arrived promptly, as described, excellent value for money.

16. august 2026
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Svar fra BABYGO.UK

Hi there

Thank you so much for your lovely 5-star review! 💛

We’re delighted to hear that your order arrived promptly, was just as described, and offered excellent value for money.

We really appreciate you taking the time to share your experience and for choosing BABYGO! 🥰
Mika

Vurdert til 5 av 5 stjerner

Comfortable and non-toxic

Quick delivery and quality, comfortable products. I particularly appreciate the effort to use non-toxic materials. I found products true to size too.

31. august 2026
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Thank you so much for your wonderful 5-star review! 💛

We’re delighted to hear that you were happy with the quick delivery and found our products comfortable and true to size. It’s especially lovely to hear that you appreciate our efforts to use non-toxic materials, we know how important that can be when choosing products for you and your family.

Thank you again for your kind words and for choosing BABYGO. We really appreciate your support! 🥰

Warm regards
Mika

Vurdert til 5 av 5 stjerner

Great maternity bras

Great maternity bras, pregnancy ball. Nice packaging and fast shipping

23. august 2026
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Svar fra BABYGO.UK

Thank you so much for your lovely 5-star review! 💛

We’re so pleased to hear that you’re happy with your maternity bras and pregnancy ball, and that you were impressed with the packaging and fast delivery too.

We really appreciate you taking the time to share your experience and for choosing BABYGO! 🥰

Warm regards

Mika

Vurdert til 5 av 5 stjerner

Great exercise tool

Really useful aid to keeping the back and hips supported allowing gentle exercises. Delivery was swift and the package arrived safely.

13. august 2026
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Svar fra BABYGO.UK

Thank you so much for your lovely 5-star review! 💛

We’re delighted to hear that you’ve found the product useful for supporting your back and hips and helping you enjoy some gentle exercise. It’s also great to know that your order arrived quickly and safely.

We really appreciate you taking the time to share your experience and for choosing BABYGO! 🥰

Best wishes

Mika

Vurdert til 5 av 5 stjerner

Wife was really happy with the product!

16. august 2026
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Thank you so much for your lovely 5-star review! 💛

We’re delighted to hear that your wife was really happy with her BABYGO product! It’s always wonderful to know that our products are making a positive difference.

Thank you for choosing BABYGO and for taking the time to leave us a review, we really appreciate it! 🥰

Warm wishes

Mika

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