Banner for BABYGO.UK

BABYGO.UK Anmeldelser 

1 189
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The underbelly underwear were super comfortable during pregnancy. Over the belly ones were slightly restrictive but may be good post a c section. I returned these but it was easy to do.

Vurdert til 5 av 5 stjerner

I love the pregnancy range from BabyGo. I got a few pairs of the pregnancy compression socks which I wear every single day in the third trimester. I have had lots of swelling and discomfort in my feet... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The quality of the leggings is great. They are not made of thin stretchy cotton like standard leggings - they’re a good thickness and not at all see through. They are well made and stretch beautifully... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Bad experience with customer service. I returned the belt after trying it fir few minutes to see how it fits and feels and they didn’t gave me refund saying its use. It was not fitting me properly and... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Mammabutikk
  2. også i
  3. Forhandler av babyklær

Om BABYGO.UK

Skrevet av virksomheten

BABYGO is a UK brand dedicated to supporting parents through pregnancy, postpartum recovery, and the early years of raising a child. We design practical, thoughtfully made products that aim to make everyday life easier, more comfortable, and safer for families.

We created BABYGO with a simple belief: parenting products should genuinely help. Pregnancy and the early months with a newborn can be an exciting but demanding time, and our goal is to provide products that support parents through each stage of that journey. Every product we create is developed with comfort, practicality, and quality in mind.

Our range includes maternity and postpartum essentials, bestselling postpartum leggings, nursing bras, birthing balls, baby sleepwear, and child safety products. We listen closely to feedback from parents and continually refine our products to ensure they meet real needs. This approach has helped our products become trusted by families across the UK and internationally.

Customer experience is central to everything we do. We aim to provide fast delivery, responsive support, and products that live up to the expectations of the parents who choose BABYGO. Over the years we have been proud to serve hundreds of thousands of customers, many of whom return to us again as their families grow.

At BABYGO, we are passionate about creating reliable, well-designed essentials that support parents during one of the most important and memorable times of their lives.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(1 189)

553 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The service was quick and reliable as…

The service was quick and reliable as my order arrived very promptly. My messages were replied to in good time and I’m really pleased with the product. The colours are good. The booklets that go with the ball and the peanut ball are very useful and informative. I think BabyGo have got this just right. Thank you BabyGo

14. september 2026
Logoen til BABYGO.UK

Svar fra BABYGO.UK

Hi,

Thank you so much for taking the time to leave such a lovely 5 star review!

I'm so pleased to hear that your order arrived promptly and that you found our customer service quick and reliable. It's also wonderful to know you're happy with both your birthing ball and peanut ball, and that you found the included booklets useful and informative.

Wishing you all the very best on your pregnancy journey!

Kind regards,

Lucy Flynn
BABYGO Team

Vurdert til 5 av 5 stjerner

Great quality clothes at a reasonable…

Great quality clothes at a reasonable price

16. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til BABYGO.UK

Svar fra BABYGO.UK

Hi,

Thank you so much for your wonderful 5 star review!

We're so pleased to hear that you're happy with the quality and that you found them to be great value for money. Your kind feedback means a lot to us.

Thank you again for choosing BABYGO. We hope to see you again soon!

Kind regards,

Lucy Flynn
BABYGO Team

Vurdert til 1 av 5 stjerner

Emails asking to review product but it…

Emails asking to review product but it is still yet to arrive..

15. september 2026
Logoen til BABYGO.UK

Svar fra BABYGO.UK

Hi there, Thank you for your feedback.

Apologies for the inconvenience caused by receiving a review request before your order arrived.

The email is a standard automated message that is sent to all customers based on the expected delivery timeframe, rather than being sent after delivery has been confirmed. I have checked your order and can confirm that it has been dispatched via Royal Mail, with tracking details provided to you by email yesterday.

We hope your parcel arrives with you soon, and thank you for your patience.

Kind regards,
Lucy Flynn
BABYGO Team

Vurdert til 1 av 5 stjerner

Not happy

Support pants for postpartum and csection. They aren’t supportive at all, they dig in at the bum and legs and aren’t high enough. Really shocked with how poor these are. Not sure on how lawful it is but they state knickers are non returnable yet i believe if they arrived in a sealed hygiene wrapper or sticker and that seal remains intact, the company cannot refuse a return just because they are underwear.
I would like a return babygo.

12. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til BABYGO.UK

Svar fra BABYGO.UK

Hi,

Thank you for your feedback.

I’m sorry to hear that the postpartum support pants haven’t met your expectations and that you haven’t found the fit and support you were looking for.

I understand your concerns regarding our returns policy. Our hygiene restrictions are in place to ensure the safety and wellbeing of our customers, as underwear is a close-to-skin garment. We can accept returns of knickers where they are completely unworn, have not been tried on, and are returned with all original tags and hygiene seals/stickers fully intact.

However, once underwear has been opened or tried on, we’re unable to accept it back for return due to hygiene reasons.

If your support pants remain unworn and the hygiene sticker/seal is still intact, please confirm this and we can look into arranging a return for you.

Kind regards,
Lucy Flynn
BABYGO Team

Vurdert til 5 av 5 stjerner

Quality service

High quality products and fantastic customer service. Speedy, understanding and generous. Thank you!

14. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til BABYGO.UK

Svar fra BABYGO.UK

Hi Sar, Thank you so much for your lovely review!

We’re so pleased to hear that you’ve been happy with the quality of our products and the support you received from our customer service team. We always aim to provide a helpful and understanding experience for our customers.

Thank you again for your kind words and for choosing BABYGO.

Kind regards,
Lucy Flynn
BABYGO Team

Vurdert til 5 av 5 stjerner

Super fast delivery

Super fast delivery. Lovely quality product.
Thank you very much.

14. september 2026
Logoen til BABYGO.UK

Svar fra BABYGO.UK

Hi,

Thank you so much for taking the time to leave such a lovely review 😊

I’m really pleased to hear you were happy with the super fast delivery and the quality of your product. It’s always wonderful to know our customers are having a positive experience with BABYGO.

Thank you for choosing us, and I hope you enjoy your purchase.

Kind regards,
Lucy Flynn
BABYGO Team

Vurdert til 5 av 5 stjerner

Great experience

Great experience, very nice, helpful and prompt, would definitely use again

15. september 2026
Logoen til BABYGO.UK

Svar fra BABYGO.UK

Hi,

Thank you so much for your lovely review 😊

We’re delighted to hear you had such a great experience with our team. It’s wonderful to know that you found our service helpful and prompt.

Thank you for choosing BABYGO, and we really appreciate your kind words and support. We’d love to welcome you back again in the future.

Kind regards,
Lucy Flynn
BABYGO Team

Vurdert til 5 av 5 stjerner

Fast delivery and good quality products.

Fast delivery and good quality products.

1. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til BABYGO.UK

Svar fra BABYGO.UK

Hi,

Thank you so much for your lovely review 😊

We’re really pleased to hear you were happy with the fast delivery and the quality of your products. It means a lot to know you had a great experience with BABYGO.

Thank you for choosing us, and we hope you enjoy your products.

Kind regards,
Lucy Flynn
BABYGO Team

Vurdert til 5 av 5 stjerner

Quick delivery and very pleased with…

Quick delivery and very pleased with the quality of the product

14. september 2026
Logoen til BABYGO.UK

Svar fra BABYGO.UK

Hi,

Thank you so much for your lovely review 😊

We’re delighted to hear you were happy with the fast delivery and the quality of your product. We really appreciate you taking the time to share your experience.

Kind regards,
Lucy Flynn
BABYGO Team

Vurdert til 3 av 5 stjerner

Wrong birthing ball colours sent

I ordered two oatmeal-coloured birthing balls but received two from an incorrect batch that were a lavender shade instead. This was disappointing as I specifically chose the oatmeal colour to match the nursery décor.

Customer services initially explained that there had been an issue with the colour from a previous batch and that the problem had been resolved. They then informed me that replacement oatmeal birthing balls had been arranged for next working day delivery. However, a few minutes later, I received a follow-up email advising that the 75cm oatmeal birthing balls were actually out of stock and that the replacement could not be sent after all, which was quite disheartening.

They offered a 20% discount and the option to choose another colour. As arranging an exchange would have been a hassle, we decided to keep the ones we received.

Although the situation was frustrating, customer services were apologetic and tried to find a resolution.

FYI: If you’re buying for someone around 5ft 3 or under, the 75cm birthing ball may be too large, so check the sizing guide carefully.

18. september 2026
Logoen til BABYGO.UK

Svar fra BABYGO.UK

Hi there,

Thank you for taking the time to share your feedback.

I am truly sorry that you received the incorrect colour birthing balls. I completely understand your disappointment, especially as the oatmeal colour was chosen specifically to match the nursery décor.

I have been in contact with you directly and have worked to resolve this as quickly as possible.

We really appreciate your patience while we looked into this and have taken your feedback on board to help improve our fulfilment processes moving forward.

Kind regards,
Lucy Flynn
BABYGO Customer Support

Vurdert til 5 av 5 stjerner

Very easy to install

1. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til BABYGO.UK

Svar fra BABYGO.UK

Hi Nick
Thank you so much for your wonderful 5-star review! ⭐️ We really appreciate you taking the time to share your feedback with us. It means a lot to the whole BABYGO team, and we’re so pleased to hear you’ve had a great experience. 💕

Warm regards

Mika, BABYGO Team

Vurdert til 5 av 5 stjerner

Staff were very helpful

Staff were very helpful . I could not fault them

21. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til BABYGO.UK

Svar fra BABYGO.UK

Hi,

Thank you so much for your lovely 5 star review! 💛

We're so pleased to hear that you found our team helpful and that you couldn't fault the service you received. Your kind words mean a great deal to us and will be shared with the team.

Thank you again for choosing BABYGO. We really appreciate your support and hope to see you again in the future!

Kind regards,

Lucy Flynn
BABYGO Team 💛

Vurdert til 5 av 5 stjerner

Very quick delivery

Very quick delivery. Beautifully packaged. Fabulous colours, very natural in tone. So soft fabric with lots of give. Finish to a very high standard. Great customer service.

15. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til BABYGO.UK

Svar fra BABYGO.UK

Hi Sarah,

Thank you so much for your wonderful 5 star review! 💛

We're delighted to hear you were happy with the quick delivery, beautiful packaging, and the natural colours of your order. It's also fantastic to know you loved the softness, stretch, and quality of the fabric.

Your kind words about our customer service really mean a lot to us, and we're so pleased we could provide you with a great experience from start to finish.

Thank you again for your support, and we hope you continue to enjoy your BABYGO products!

Kind regards,

Lucy Flynn
BABYGO Team 💛

Vurdert til 5 av 5 stjerner

I’m really happy with the quality of…

I’m really happy with the quality of the nursing bra and leggings I bought. Both really high quality fabric and very comfortable and at a good price! Incredibly quick delivery too!!

6. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til BABYGO.UK

Svar fra BABYGO.UK

Hi there,

Thank you so much for taking the time to leave us such a lovely 5 star review! 💛

I am delighted to hear that you're so happy with both your nursing bra and leggings. I am also pleased that your order arrived so quickly!

Thank you again for choosing BABYGO. We really appreciate your support and wish you all the very best with the rest of your pregnancy and beyond.

Kind regards,
Lucy Flynn
BABYGO | Pregnancy, Postpartum & Beyond

Vurdert til 1 av 5 stjerner

Ordered online

Ordered online, payment taken then after a few days advised out of stock. Most others companies I order from tell you items are out of stock before accepting the order.

4. september 2026
Logoen til BABYGO.UK

Svar fra BABYGO.UK

Hi Julie

We’re really sorry for the disappointment caused by this. We completely understand how frustrating it is to place an order, have the payment taken, and then be informed a few days later that an item is out of stock.

Unfortunately, there can occasionally be a delay between stock levels updating on our website and the physical stock being confirmed by our warehouse. We appreciate that this isn’t the experience you expected, and we’re sorry we weren’t able to make you aware of the stock issue sooner.

We’re continually working to improve our stock updates and communication so situations like this happen less often. We really do apologise for the inconvenience and frustration caused.

Kind regards
Mika

Vurdert til 5 av 5 stjerner

Great customer support

Had a lovely advisor called Mika, who was very helpful and quick to assist, when issues arised with my order. would definitely shop here again.

Great customer service, and prompt responses with updates, leaving me relieved and satisfied with the company I chose to order from.

11. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til BABYGO.UK

Svar fra BABYGO.UK

Hi Teliah

Thank you so much for your lovely 5-star review! 💕 We’re really pleased to hear that Mika was able to help and keep you updated throughout, especially when there were issues with your order.

It means so much to us to know that our support left you feeling reassured and satisfied with your experience. We really appreciate your kind words and your support, and we’d love to welcome you back to BABYGO again in the future! 🥰

Kind regards

BABYGO Team x

Vurdert til 5 av 5 stjerner

Easy to fix

Easy to fix, great at stopping kids opening doors.
Older kids have broken a couple aleady and it a bit of a pain remembering to use the magnetic device every time you need something.

31. august 2026
Logoen til BABYGO.UK

Svar fra BABYGO.UK

Hi Sharon
Thank you so much for your 5-star review! 💕 We’re really pleased to hear that you found the locks easy to install and that they’re doing a great job of keeping little ones from opening the doors.

We completely understand that remembering to use the magnetic key each time can take a little getting used to, and we’re sorry to hear the older kids have managed to break a couple! 😅 We really appreciate you taking the time to share such honest and helpful feedback.

Thank you again for choosing BABYGO and for your support! 🥰

Kind regards

BABYGO team <3

Vurdert til 1 av 5 stjerner

Sent me the completely wrong item and…

Sent me the completely wrong item and when I emailed them they asked me for a picture of the item I ordered. I had to email back to reiterate that they sent me the wrong order so I could not send them a picture of what I purchased as I didn’t recieve it. Basic communication is just difficult. Let alone being very disappointed at receiving the wrong order

3. september 2026
Logoen til BABYGO.UK

Svar fra BABYGO.UK

Hi there Ayesha

We’re really sorry to hear about your experience and completely understand your frustration. We apologise for the confusion in our initial email and appreciate how frustrating it must have been to have to explain the situation again.

We never want a customer to receive the wrong item, and we’re sorry that we made the process of getting this resolved more difficult than it should have been. Your feedback regarding our communication is also genuinely appreciated, and we’ll use it to improve how we handle these situations going forward.

We have your details and we'd like to get this resolved for you!

We’re disappointed that we let you down on this occasion and sincerely apologise for the inconvenience caused. ❤️

Mika

Vurdert til 1 av 5 stjerner

Don't buy the underwear!

Don't buy the underwear!! Falls apart after a couple of wears and they refuse to offer a refund . . . Haven't tried the other products but I'm dubious to be honest.

8. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til BABYGO.UK

Svar fra BABYGO.UK

Hi there,

We’re really sorry to hear about your experience with our underwear. We completely understand your frustration, particularly if the product hasn’t held up as expected after only a few wears.

We take feedback like this very seriously and will be passing your comments about the product quality on to our team for further investigation.

We’re sorry that your experience has left you feeling this way about BABYGO. We really do value our customers and hope that, by resolving this for you, we can restore some of your confidence in us. ❤️

Kind regards

Mika

Vurdert til 5 av 5 stjerner

Excellent Customer Care

I had a very positive experience with the company. Lucy Flynn contacted me to let me know that one item from my set was unavailable and offered a refund. When I asked to cancel the full set, my request was handled promptly and positively. Excellent customer service and a great focus on customer satisfaction.

7. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til BABYGO.UK

Svar fra BABYGO.UK

Hi there

Thank you so much for your wonderful 5-star review! ⭐

We’re delighted to hear that Lucy was able to assist you promptly and make the cancellation process as smooth as possible. We really appreciate your kind words about our customer service and your focus on customer satisfaction means a lot to us. 💕

Kind regards

Mika

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv