Averylanebrighton Anmeldelser 

33
TrustScore 3.5 av 5

3,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The sleeveless pleated mini dress is simple but chic. The skirt moves beautifully and the cut makes it versatile for casual afternoons or semi formal evenings. Its one of those pieces you can wear any... Vis mer

Vurdert til 5 av 5 stjerner

This crossback detail makes this dress unique and flattering. It feels secure yet delicate and the sleek design stands out. I wore it to dinner and received compliments all evening, its a piece that m... Vis mer

Vurdert til 5 av 5 stjerner

Jumper dress is the definition of cozy sophistication. The fabric is soft, the fit relaxed yet it still looks polished. I’ve worn it with boots for a casual day and with heels for dinner, it works bot... Vis mer

Vurdert til 1 av 5 stjerner

Dresses dreadful quality and too small. Been trying to get refund but reply I got:- As a one-time courtesy, we’d be happy to send you a replacement in your correct size. We normally don’t cov... Vis mer


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

33 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 23 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,3

Alle anmeldelser

(33)

33 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Be very aware before you buy

Along with other reviewers this has been a disappointing shopping experience.

I don't want any of the items that arrived. They don't fit well and the shoes also smell very strongly of glue. I don't want replacements as they took so long to arrive they won't come in time for my holiday.

The returns policy says it's hassle free, so far that has not been my experience. The website says a copy of the email of proof of purchase will suffice, but in a reply I've been asked to send photos, videos and even a photo to show how things fit, and I quote...

If this is a sizing concern, it would be especially helpful if you could provide:

A photo of the actual item measurement (e.g., length, waist, etc.)
A clear photo of the size tag
If possible, a photo showing how the item fits

I'm not sending any photos of how items fit, I just want my money back, please!

I'm currently waiting for a reply to my request. To be fair they do get back, but it doesn't feel very straightforward.

I also tried the phone line which goes dead.

8. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I ordered a printed maxi dress and it…

I ordered a printed maxi dress and it is vibrant yet balanced. The belt cinches the waist perfectly and the neckline adds elegance. I wore it to an outdoor gathering and felt both comfortable and stylish.

27. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Averylanebrighton

Svar fra Averylanebrighton

Hi Isla,

We really appreciate your feedback. It’s great that you had a smooth experience with us. Our team works hard behind the scenes to make sure each customer is supported, so hearing this means a lot.

Thank you for taking the time to share your experience, and we hope to assist you again soon.

Sincerely,
Avery Lane | Customer Support Team

Vurdert til 2 av 5 stjerner

Extremely misleading

Extremely misleading, despite all the company info being in Brighton UK, my sandals were shipped from China, meaning longer delivery times.
On arrival, they smelt of glue, were extremely poorly made and definitely not Orthapaedic as advertised.
Two stars is because customer services do actually reply. However I already suspect return and refund will be a nightmare.
Beware of this name.
Phone number on website does not exist either!
Please can Avery give me my return reference as you stopped replying to me emails!

7. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Averylanebrighton

Svar fra Averylanebrighton

Hi Sharon,

Thank you for taking the time to share your feedback. We’re sorry to know your experience with us was disappointing, and we completely understand why this situation would be upsetting.

We want every customer to feel supported, especially when there is an issue with an order, delivery, refund, or product concern. We’d like to investigate this properly and see what we can do to help.

For your privacy, please contact us through our official support channel with your order details so our team can review your case directly.

Sincerely,
Avery Lane | Customer Support Team

Vurdert til 5 av 5 stjerner

The one shoulder cut instantly makes…

The one shoulder cut instantly makes this dress stand out. It drapes smoothly across the body and has a luxurious feel without being heavy. I wore it to a formal dinner and it gave me a confident glamorous look.

22. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Averylanebrighton

Svar fra Averylanebrighton

Hi Poppy,

Thank you for your kind words. We’re so glad to hear that you were happy with your experience. It’s always encouraging for our team to see feedback like this, especially because customer satisfaction is something we genuinely care about.

We appreciate you choosing us and taking the time to share your review.

Sincerely,
Avery Lane | Customer Support Team

Vurdert til 1 av 5 stjerner

Beige Sandals - Nightmare experience

Ordered sandals which took about 10 days to arrive (didn't know they were coming from China). Sandals were as they looked on the website but don't fit comfortably around the ankles so wanted to return them. After several emails back and forth on how to return them and get a refund, I kept being offered a discount on my next purchase which I didn't want, offers starting at 15- 45% off my next purchase I stated in my emails it was a stalling tactic on the company's part to not give a refund. Eventually, I had to fill out a long form and print it off and put it in the parcel and return it to Los Angeles, CA. I had already informed this company I don't have a printer! The cost to return the parcel which weighs just over 200g, is almost £20 and there is likely taxes and duty on top, this would almost right off the £29.95 I paid for the sandals. Definitely done to stop customers returning goods and thereby never getting a refund. When you buy from this company it doesn't state where you would have to return an item. Finally, the telephone number comes up as Sweet Tooth when trying to cal and the call drops straight away. I definitely wouldn't touch this company with a barge pole.

7. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Averylanebrighton

Svar fra Averylanebrighton

Hi Carol,

Thank you for taking the time to share your feedback. We’re sorry to know your experience with us was disappointing, and we completely understand why this situation would be upsetting.

We want every customer to feel supported, especially when there is an issue with an order, delivery, refund, or product concern. We’d like to investigate this properly and see what we can do to help.

For your privacy, please contact us through our official support channel with your order details so our team can review your case directly.

Sincerely,
Avery Lane | Customer Support Team

Vurdert til 5 av 5 stjerner

My this maxi dress has such a graceful…

My this maxi dress has such a graceful flow that it feels like it was made for summer evenings. The tiered skirt gives it movement and the neckline frames beautifully. I wore it outdoors and felt effortlessly elegant the whole night.

17. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Averylanebrighton

Svar fra Averylanebrighton

Hi Daisy,

Thank you for your kind words. We’re so glad to hear that you were happy with your experience. It’s always encouraging for our team to see feedback like this, especially because customer satisfaction is something we genuinely care about.

We appreciate you choosing us and taking the time to share your review.

Sincerely,
Avery Lane | Customer Support Team

Vurdert til 5 av 5 stjerner

The pictures are informative as is the…

The pictures are informative as is the description. Ordering was easy

5. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Averylanebrighton

Svar fra Averylanebrighton

Hi Tracey,

Thank you for the experience with us. We’re very happy to know that you were satisfied with your order and overall experience. Reviews like yours encourage our team and remind us why customer care matters.

We truly appreciate your support and look forward to serving you again.

Sincerely,
Avery Lane | Customer Support Team

Vurdert til 5 av 5 stjerner

ordering was simple and clear

ordering was simple and clear , hopefully so will the delivery of the order be

5. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Averylanebrighton

Svar fra Averylanebrighton

Hi Sandra,

Thank you for the experience with us. We’re very happy to know that you were satisfied with your order and overall experience. Reviews like yours encourage our team and remind us why customer care matters.

We truly appreciate your support and look forward to serving you again.

Sincerely,
Avery Lane | Customer Support Team

Vurdert til 5 av 5 stjerner

Great choice and easy to place an order

5. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Averylanebrighton

Svar fra Averylanebrighton

Hi Jt,

Thank you for the experience with us. We’re very happy to know that you were satisfied with your order and overall experience. Reviews like yours encourage our team and remind us why customer care matters.

We truly appreciate your support and look forward to serving you again.

Sincerely,
Avery Lane | Customer Support Team

Vurdert til 4 av 5 stjerner

I ordered a blazer and a pair of ankle…

I ordered a blazer and a pair of ankle boots, and both arrived exactly as pictured. The quality feels much better than I expected, and the fit guide was surprisingly accurate. I'll definitely be shopping here again.

25. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Averylanebrighton

Svar fra Averylanebrighton

Hi Amelia,

Thank you for the experience with us. We’re very happy to know that you were satisfied with your order and overall experience. Reviews like yours encourage our team and remind us why customer care matters.

We truly appreciate your support and look forward to serving you again.

Sincerely,
Avery Lane | Customer Support Team

Vurdert til 3 av 5 stjerner

Ships from China

Ships from China
Ordered some orthopaedic shoes. Angela breathable.Pink material, sturdy soles, well made and comfy. Only suitable for summer days. Packaged well and they kept me updated as to shipping. And yes, shipped within 2 to 3 days. What they didn't say was that this is not a UK based company. By the time my comfy, well made shoes arrived, l was back from the seaside break I'd wanted them for. Can't fault the shoes and would have been 5 stars if l hadn't felt duped. Be honest about shipping times please. I was going to order a second pair of these shoes now I'm in no rush! Received an email saying they are locally based but source overseas. Lots of queries online re if it's an actual company or a scam. I think they are based in China and should say so. Will see what they say about this review. Bottom line, love the shoes but won't risk another order :(

22. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Averylanebrighton

Svar fra Averylanebrighton

Hi Pdb,

We’re very sorry to read your review and we appreciate you bringing this to our attention. We understand that when a customer takes time to leave a review, it usually comes from a real frustration, and we do not take that lightly.

We’d like to better understand what happened, review your order history, and make sure your concern is handled by the right team. Please send your order details through our official contact page so we can take a look into this and work toward a proper resolution.

Sincerely,
Avery Lane | Customer Support Team

Vurdert til 2 av 5 stjerner

I ordered some footwear that didn't fit…

I ordered some footwear that didn't fit properly so I am in the process of trying to arrange a return and refund. This is proving very difficult indeed. Every reply I get from customer support is trying to make me accept a replacement, which I don't want and have told them numerous times. I am now considering taking this matter to trading standards. They have a return policy that they clearly don't adhere to

1. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Averylanebrighton

Svar fra Averylanebrighton

Hi Sarah,

We’re very sorry to read your review and we appreciate you bringing this to our attention. We understand that when a customer takes time to leave a review, it usually comes from a real frustration, and we do not take that lightly.

We’d like to better understand what happened, review your order history, and make sure your concern is handled by the right team. Please send your order details through our official contact page so we can take a look into this and work toward a proper resolution.

Sincerely,
Avery Lane | Customer Support Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv