Beautiful products with so much care going into not just the products but the packaging. The scents are beautiful. My only wish is that the spray bottles could be purchased individually, for me this... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I’ve been using their wax melts for a long time now due to their longevity and smells. I was so disappointed that they dropped down to 5 regular scents and no seasonal fragrances. But then they dropp... Vis mer
Selskapet har svart
Outstanding quality home fragrances . Hotel luxury at a fraction of the cost. Scents that fill the home all day. What I love are the different coloured bottles with matching cleaning cloths ( which a... Vis mer
Selskapet har svart
Great products and speedy delivery , I like that I don’t ’have to take out a subscription ‘, and can just dip in and out on ordering products I really want . Customer service is great too , Than... Vis mer
Selskapet har svart
4,7
Enestående
9k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I love the scent of the wax melts
I love the scent of the wax melts. My only complaint is that the oil was not a full bottle, I did contact the company to ask if that was correct but still have not had a response.
16. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ava Mayfair
We appreciate your feedback on the wax melts' scent. We are sorry to hear that the oil bottle wasn't full and that you haven't received a response. If you could please complete a contact us form on our site so we may look into this
Great seller always lovely product
Great seller always lovely product , would always recommend to friends
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ava Mayfair
We're happy to hear that you consistently enjoy our product! Thank you for your recommendation; it means a lot to us.
Wax melts are the best
I think the wax melts are the best I've ever used the fragrance's are great especially strong and are so easy to remove from the wax melt unit which is a bonus.I also use your worktop cleaning sprays and your floor cleaner as well
14. mars 2026
Svar fra Ava Mayfair
We're happy to hear you find our wax melts exceptional, with great, strong fragrances and easy removal. It's also great you enjoy our worktop and floor cleaners. We appreciate your feedback!
Very good service kept up to date with…
Very good service kept up to date with each stage of delvery (which was very quick) . Items very well packaged .
Would use Ava Mayfair again.
16. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ava Mayfair
We're happy to hear you received very good service and quick delivery updates. We appreciate you noting the careful packaging and that you'd use us again!
Electric Diffuser
Loved the Electric Diffuser, so pleased with it. Smells all through the house.
7. mars 2026
Svar fra Ava Mayfair
We're so pleased to hear you are enjoying the electric diffuser! Thank you for letting us know it fills your home with fragrance.
The scents were lovely only on my first…
The scents were lovely only on my first one so far but have to say pleasently surprised
6. mars 2026
Svar fra Ava Mayfair
We're happy to hear that you're pleasantly surprised with the lovely scents you've experienced so far. Thank you for sharing your positive feedback with us!
I was a bit disappointed as the scent…
I was a bit disappointed as the scent throw wasn’t that good and within 2 hrs I had to burn 🔥 another melt,they have to make the scent throw last
17. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ava Mayfair
We appreciate your feedback and are sorry the scent throw wasn't satisfactory and didn't last long enough. We'll look into this to improve our melts.
Beautiful packaging it feels like…
Beautiful packaging it feels like you’re receiving something special. The melts smelled amazing, not like some that have no fragrance. Will definitely be ordering more.
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ava Mayfair
We're so happy you feel our packaging is special and that our melts have an amazing fragrance! Thank you for your order; we look forward to serving you again.
Disappointed
Regular customer but pretty disappointed this time. Ordered for Mother’s Day and my order still hasn’t arrived
16. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ava Mayfair
Thank you for your review, and we’re really sorry for the delay with your order, especially as it was for Mother’s Day.
We can see that your parcel has now been delivered today, however we completely understand your disappointment. This is not the level of service we expect, and we will be raising this with the courier as it is not acceptable.
We appreciate your continued support and apologise again for the inconvenience caused. We will contact yourself via our customer services team
Mother’s Day bundle
Bought 2 of the Mother’s Day bundles. Arrived quickly and well packaged. Gifted both, gift bags included were a nice touch. The mums loved the little teapot and were very impressed with the smell of the wax melts (sanctuary spa for his mum, freesia and pear for mine) I would consider buying again from Ava Mayfair. Thank you
15. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ava Mayfair
We're happy the Mother's Day bundles arrived quickly and were well-packaged! It's great the gift bags were a nice touch and the mums loved the teapot and wax melt scents. Thank you for considering us, and for your feedback!
Hidden charges
Love the Ava products. Very dissatisfied with the cost of postage £9.00 to mainland Scotland classed as Highlands but I stay less than 1 hour from Aberdeen!! I contacted customer service who would do nothing . The charge quoted at checkout £3.95 but as soon as my payment was accepted the horrendous charge was shown.
Won’t be returning to order.
8. mars 2026
Svar fra Ava Mayfair
Thank you for your feedback, and we’re very sorry to hear about your experience.
We sincerely apologise for the issue with the delivery charge and understand how frustrating this must have been. This is certainly not the experience we want our customers to have.
We have contacted you directly to look into this further and work towards resolving the issue for you.
Very fast delivery
Very fast delivery
Packaged well
Amazing products . I have just purchased the bathroom cleaner highly recommended my bathroom not only shines but smells amazing
7. mars 2026
Svar fra Ava Mayfair
We're so happy to hear you received your order quickly and well-packaged! It's great to know you find the products amazing and highly recommend the bathroom cleaner. We appreciate your feedback!
Reed diffuser & room spray
Reed diffuser & room spray . Love products. Smells amazing. Great service too .
28. februar 2026
Svar fra Ava Mayfair
We're happy to hear that you love our reed diffuser and room spray! We appreciate your kind words about our amazing scents and service.
Got what I wanted
Got what I wanted, quality as usual. Very high quality products
Beautiful scent and last for ages
Great price at moment
7. mars 2026
Svar fra Ava Mayfair
We're happy you got what you wanted and that our products' quality and beautiful, long-lasting scent met your expectations! We appreciate your positive feedback.
Have tried other cleaner but did not…
Have tried other cleaner but did not like the smell This one is lovely makes me want to keep cleaning when everythings done !!!!
6. mars 2026
Svar fra Ava Mayfair
We're happy to hear that you find our cleaner's scent so lovely! It's great to know it makes cleaning more enjoyable for you. Thank you for your positive feedback!
Excellent service prompt delivery very…
Excellent service prompt delivery very well packaged. Beautiful design of.box. The scents are unbelievable they smell.amazing have bought 2 lots now and got other to buy them. I won't use anything else now...
2. mars 2026
Svar fra Ava Mayfair
We're happy you appreciate our prompt delivery and well-packaged items. It's wonderful to hear you find the box design beautiful and the scents amazing. Thanks for your support!
Fast despatch items were beautifully…
Fast despatch items were beautifully packaged. Melt warmer is lovely and the wax discs smell amazing I chose spring showers. Excellent value for money will definitely purchase again and have recommended to family and friends
6. mars 2026
Svar fra Ava Mayfair
We're so happy to hear that you found our items beautifully packaged and that you love the melt warmer and spring showers wax discs. It's great to know you found excellent value and have recommended us!
They are the best wax melts that I have…
They are the best wax melts that I have ever used,you can guarantee if you put one of these in a burner, your Home will smell beautiful
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ava Mayfair
We're so happy to hear that our wax melts are the best you've ever used! It's wonderful to know they make your home smell beautiful. Thanks for your review!
Happy Customer
Bought the starter pack bundle and only used one scent so far but it is so like sanctuary spa and smells amazing. So happy with this bundle and can’t wait to try the other scents.
7. mars 2026
Svar fra Ava Mayfair
We're happy to hear that you're enjoying the starter pack bundle! It's great to know that you love the scent and that it reminds you of sanctuary spa. We appreciate your positive feedback and hope you enjoy the other scents!
Svar fra Ava Mayfair
We're happy to hear that ordering was easy and delivery was quick. Thank you for your feedback.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.