Autokitcarplay Anmeldelser 

Coco was very helpful in sorting out my issues. Definitely happy with customer service! Earned a loyal customer.

Well, Rita's service and guidance were very objective and assertive. I updated my CarLinkit device and it is working fine.
Thanks!

I bought from your online store [order #PED6TIY0W] a set of "CPC200-Tbox Plus Android 12.0 Internet AI Box-Wireless Apple Carplay & Android Auto" on 2023/04/20. The product has been working great until 2026/05/27 and found the device keep reboot itself after connected to Internet. I sent an email to Autokitcarplay technical support and got the reply shortly from Nikki, one of their technical consultants, who helped to resolve the problem professionally. I was impressed in the professional after sale support services from Autokitcarplay despite my purchase was more than 3 years ago.

Regards
Jack from Sydney Australia.

Coco supported me for device issue, and now works great.

I am using the Carlinkit CPC200-CCPA for an custom CarPlay project. The device is very reliable and easy to use.
Regarding the customer service, I have positive experience. I asked a firmware update and I got the answer almost immediately with a detailed instruction from Coco.

AutoKit5 2air vezeték nélküli eszközt használok Toyota Cross autóban Android Auto csatlakoztatására, 2023. november óta. Tavaly óta elkezdett rendetlenkedni, sorozatosan megszakadt a kapcsolat a Wazeval, ami ismeretlen úton elég kellemetlen. Többszöri eredménytelen kísérlet után a vevőszolgálathoz fordultam szoftverfrissítés elküldését kérve. Meglepő gyorsasággal kaptam választ Nikki-től, elküldte a szoftvert és a beüzemelés lépéseit. Sikeres frissítés után a CarlinKit újra működik az autóban. Köszönet a gyors segítségért.

Having purchased the CPC200-CCPA Wireless CarPlay Dongle for my 2025 BYD Song Plus, i was happy to find out it works seemlessly with car's infotainment system.The small instruction guide was very helpful and also watching a few videos on youtube gave me an idea of what to expect from this nifty and capabale device. Once it is all setup Apple carplay nicely starts when the cars is turned on without requiring any intervention on my end. I have default BYD AC controls at bottom of the carplay UI and other car critical shortcuts which you can customize to show up at the bottom of your carplay UI. OVerall i am very happy with my purchase and will recommend this product to anyone looking to use Carplay with their android infotainment.

Had massiv problems with my Carplay. Coco supported me and now it works 100% stabil. Great service

Carrying CarPLay on my Tesla 2001, it works and has fully support on CarPlay apps. It works in a brrowser but it is relatively fast in reaction to touch and clicks I'm sure with newer Tesla platform is super quick. But I use it daily. With this you can evaluate to suspend the Tesla abo because it uses your phone data for maps. I had some problem of connections due to a Tesla update, but support was very helpful, Mrs Estella guided me in the AutoKit firmware update and everything returend to work.

I have Autokitcarplay for my Tesla. I love it when it's working, but it has been inconsistent. I will say, however, that I have contacted support, and Coco has been immediately responsive to my concerns and . extremely helpful in resolving my problems. It is now working, thanks to her, and I hope that it will continue.

Hi, i recently swapped from the Pixel7 pro to the 10pro and my Carlinkit 5.0 device freezed after the connection.

I contacted Carlinkit and got immediately professional help from Rita.

My device works now perfectly like before.

Great customer service and thanks to Rita.

Good product, good support.

Fantastic and fantastic attention of Estella. Thanks a lot

I'll leave my feedback here. I've been using the product for about one year and had never experienced any problems. Today, however, I had a small, trivial issue: a setting on the box was preventing the use of a specific function. I contacted support by email and the agent Coco was very helpful; after a few emails the problem was resolved. Therefore, I can say I highly recommend buying their products. Mine, specifically, is the TBOX UHD.

Very useful products to bring wireless connectivity to an existing wired Android Auto infotainment system.
Friendly and efficient support.

Amazing service by Nikki.
I was about to throw my CarlinkIt away but thought of trying my last option and email the support team.

Got a new firmware and solved my issue instantly.
Thank you Nikki!

Сердечно благодарю сотрудника компании Никки за грамотную квалифицированный и своевременную помощь по вопросам использования девайса! Желаю Вам дальнейших успехов!

I had to update my CPC200 cause i got lags while navigating. Coco send me the right firmware and the instructions how to update. Lags are gone now, many thanks.

I updated CPC200 and got error after update. QR code remained on the screen and could not move nor deleted. It's annoying and disturbing.
I sent email to support team, and exchanged several responses.
Finally customer support resolved the problem, once after I contacted via Amazon communication route.
Usual guifance to connect to phone's network could not resolve the issue, finally CS said they scanned on behalf of me. I could not understand what I shoul have done, but anyway the issue could be resolved.