Aura Retrofit Anmeldelser 

886
•
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

From start to finish communication from the office was brilliant. I had a lovely team who were friendly polite and considerate at all times. Joshua H the gas engineer took so much pride in his work t... Vis mer

Vurdert til 5 av 5 stjerner

From initial contact to installation day of solar panels absolutely no issues at all. Straightforward process with help and advice along the way. On the day of the installation the electrician... Vis mer

Vurdert til 1 av 5 stjerner

Customer service is terrible. We recently moved into our new home and were told we needed to continue the care plan the previous owner had with Aura Retrofit, Aura retrofit confirmed with the prev... Vis mer

Vurdert til 5 av 5 stjerner

Absolutely fantastic work from start to finish fitting my solar panels, battery and insulation. The team were polite, professional, punctual and reliable throughout. Everything was completed to a very... Vis mer

Informasjon om virksomheten

  1. VVS-firma
  2. også i
  3. Gassinstallasjon
  4. Leverandør av solenergiutstyr
  5. Leverandør av varmeutstyr
  6. Rørlegger
  7. Solenergientreprenør

Skrevet av virksomheten

Award-winning home heating and energy solutions, including boilers, air source heat pumps, solar PV, battery storage, insulation and retrofit services, with access to government-backed funding. Efficient Heating and Energy Solutions for Your Home! Established in 2005, and fully accredited, we provide Award-Winning Home Heating and Energy Solutions across the UK's South Central Region, including Dorset, Hampshire, Sussex, Surrey, Berkshire, Buckinghamshire and Hertfordshire. Looking for a reliable heating system, renewable energy and solar solutions, or better home insulation? We provide access to government funding and high-quality installations to make your home more energy-efficient and cost-effective to help lower your energy bills, reduce your carbon footprint and keep you warmer at home.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

886 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 12 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(886)

24 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great efficient service

They were referred from Leap and did a great job at improving my heating system by servicing the boiler and replacing my radiator valves and thermostat. Arrived on time and cleaned up after themselves.

19. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Aura Retrofit

I'm so glad to hear we could help! Thank you for the positive feedback.

Vurdert til 5 av 5 stjerner

First annual service for ASHP

First annual service for ASHP. Covered by service contract. Engineer was on time ,well equipped and efficient. Very satisfied with Mitsubishi machine which has worked well.

28. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Aura Retrofit

Thank you for the great feedback Mike!

Vurdert til 3 av 5 stjerner

The engineer did not arrive between the…

The engineer did not arrive between the specified times we had to phone to be told he would be with us about 4pm when we had a morning appointment it would have been nice to let us know that he was going to be late, as we had to stay in all day

14. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Aura Retrofit

Thank you for taking the time to leave us some feedback. I am sorry to hear your appointment was delayed without notification. I will be sure to pass on your feedback to the team.

Vurdert til 5 av 5 stjerner

Thank you Aura gas

Thank you Aura gas. Re the boiler service, the engineer arrived promptly and everything was fine, neat and tidy at the end.

11. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Aura Retrofit

Thank you for taking the time to leave us such a great review!

Vurdert til 5 av 5 stjerner

Really good communication from start to…

Really good communication from start to finish. Professional service and very respectful when working in the home. The work was completed to a high standard and no mess or disruption to the home.

7. juni 2024
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We are so glad to hear you had a great experience!

Vurdert til 5 av 5 stjerner

Mannie - Gas Engineer.

I thought Mannie was a very friendly and polite young man. He was efficient at his work and was respectful of my property. It was lovely to see tha Aura Gas employed such an honest and caring employee who takes pride in the work he carries out for the customer. 10/10. Thank you Aura Gas.

11. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Aura Retrofit

Thank you for taking the time to leave us such wonderful feedback! Mannie is an asset to the team and will be so pleased to hear your kind words.

Vurdert til 5 av 5 stjerner

So reliable.

As the last two years, arrived within time slot. Polite, clean, tidy and very personable. Follow up calls to check on visit. No complaints.

7. juni 2024
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Thank you for the great review Debra! We are so glad you've had a positive experience.

Vurdert til 5 av 5 stjerner

I'm with this people last 6 years they…

I'm with this people last 6 years they are provide very good service especially the engineer who came for the recent service very good guy.
Thanks Aura heating

3. juni 2024
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Svar fra Aura Retrofit

We are so glad to hear you've had a great experience, I will be sure to pass on your kind words to the engineer.

Vurdert til 4 av 5 stjerner

Have had boiler replaced and serviced

Have had boiler replaced and serviced. Excellent service and been out at the earliest opportunity for any issues and also very informative. Really positive

3. juni 2024
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Svar fra Aura Retrofit

Thank you for taking the time to leave us such wonderful feedback.

Vurdert til 5 av 5 stjerner

Boiler Service

Arrived in the given time window. Undertook the boiler service, friendly and polite engineer. Would recommend.

23. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Aura Retrofit

Thank you, Gareth; we are glad your boiler service went well, and thank you for your recommendation.

Vurdert til 5 av 5 stjerner

The person turn up at the right time

The person turn up at the right time
( I’m so sorry, I forgot his name ), He was very professional , Polite , friendly and knowledgeable .
He had changed my Radiator checked it was up and running and cleaned up any mess that was made .

23. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Aura Retrofit

Thank you for sharing your experience with us. We are glad your new radiator installation went well.

Vurdert til 5 av 5 stjerner

Aura annual boiler service

The engineer arrived at the appointed time, carried out the boiler service without any fuss and appears to have done a good job.

23. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Aura Retrofit

Thank you, Peter, for your kind words, and we look forward to seeing you next year for your next service.

Vurdert til 5 av 5 stjerner

Good service

Good service. Very reliable.

21. mai 2024
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Svar fra Aura Retrofit

Thank you so much, Bella, for sharing your feedback about our service.

Vurdert til 5 av 5 stjerner

Within an hour of getting the ho ahead…

Within an hour of getting the ho ahead from the provider I was already booked in. There was an issue with the stopcock so had to be rescheduled as the Water Company needed to turn it off at main on the street. It was fitted in one morning the following week. Nice man. Very thorough. Great job. I was cosy straight away. Prior to this I was living in the dark ages with no hot water or heat in winter. Great job guys!!

12. februar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Aura Retrofit

Thank you, Louise, for this kind review. We are glad we could fix the issue, and your home is cosy now!

Vurdert til 5 av 5 stjerner

Technician arrived on time

Technician arrived on time. He was friendly and professional and knew his stuff.,

9. mai 2024
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Svar fra Aura Retrofit

Thank you, Wendy! I will pass your feedback onto our heating engineer.

Vurdert til 5 av 5 stjerner

My boiler replaced by engineer Gary


My boiler replaced by engineer Gary, and I am extremely pleased with the service. Gary was friendly but also efficient in completing the work. He ensured area was clean and tidy after the installation was finished to be excellent.

1. mai 2024
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Svar fra Aura Retrofit

Thank you, Donald, for your review. It's great to hear your boiler replacement went well. I will pass your positive feedback onto Gary.

Vurdert til 5 av 5 stjerner

Thank you

The last few months I have had a nightmare with my boiler eventually loosing all heating and hot water. Aura heating was fabulous they done their assessment and fitted my boiler within 3 days I could not praise them enough of how quick and efficient they are. Gary fitted our new boiler and he was brilliant he was polite and respected my property, he also cleaned up all the mess and left the area spotless. Thank you so much Aura heating for sorting this out for us and giving us back the luxury of heating and hot water.

30. april 2024
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Svar fra Aura Retrofit

Thank you so much for this kind review. We are glad we were able to help with fitting your new boiler. I will pass your positive feedback on to our heating engineer, Gary.

Vurdert til 5 av 5 stjerner

Polite and friendly engineer

For the last three years, I went through a hell of a nightmare, my old boiler was Breakdown every time in the middle of the cold and winter. It was a tough time for me and my family. after I found Aura they got in touch and arranged for it new boiler to be installed so finally getting over my nightmare. I’m so pleased everything went very smoothly. The engineer who sold the Boiler his name is Gary Steel, was such a wonderful person respectful left the property clean and tidy and did his job professionally. can't thank you enough 🙏

25. april 2024
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Svar fra Aura Retrofit

Thank you, Suzan. It's great to hear everything went smoothly and that you are pleased with your new boiler. I will pass your kind feedback on to Gary.

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