Augmentive Anmeldelser 207

TrustScore 5 av 5

4,9

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Se hva andre synes

Vurdert til 5 av 5 stjerner

I saw Dr Inder Sawhney for my ADHD assessment and she was excellent from start to finish. She was calm, warm, professional, and made what could have been quite a daunting appointment feel straightforw... Vis mer

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Vurdert til 5 av 5 stjerner

Really grateful to Dr J Iyiola for his support. He was incredibly professional but still warm and made me feel at ease throughout the assessment. Would most definitely recommend him to anyone wanting... Vis mer

Vurdert til 5 av 5 stjerner

Dr Inder Sawhney was exceptional. She was thoughtful, patient, interested, informative and very kind. She bonded well with my 18 year old daughter and made a process my daughter was very worried about... Vis mer

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Vurdert til 5 av 5 stjerner

Dr Sawhney made me feel very comfortable and at ease during the assessment. She was very patient and asked questions at a pace I felt happy with. She understood completely all of the challenges I have... Vis mer

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Informasjon om virksomheten

  1. Mentalhelsetjenester

Skrevet av virksomheten

We provide quick access to personalised mental health support. Augmentive's online ecosystem empowers individuals to both build and maintain positive mental wellbeing. You have over 1,000 mental health professionals at your finger tips. It is easy to both navigate and access support from the diverse range of specialists which includes therapists, clinical psychologists, psychiatrists and many other specialists. They specialise in a wide range of issues including anxiety, depression, stress and ADHD.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

207 anmeldelser

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1 stjerne

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Vurdert til 5 av 5 stjerner

Dr Eappen was incredibly kind and…

Dr Eappen was incredibly kind and patient, explained everything to me clearly, allowing time for questions. This is something I’ve struggled with my whole life and not knowing what it was has been immensely challenging for me. Talking to Dr Eappen felt validating and felt like a weight had been lifted. Would highly recommend!

9. juli 2025
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Dear Sonal

Thank you so much for sharing your experience with Dr Eappen. We are delighted that your consultation with her brought clarity and relief after many years of uncertainty. Dr Eappen is very happy to know that she has made such a positive impact.

If we can offer any further assistance as you move forward, please do not hesitate to reach out. Thank you for recommending Augmentive and for placing your trust in our care.

Best wishes
Sarah

Vurdert til 5 av 5 stjerner

Update from Review in Dec 24

I've left a previous review in Dec 24 that I made when first finding Augmentive (George 11 is tag name, real name Paul Cummings) so wanted to update anybody thinking of using Augmentive as it's easy to write a gushing review when emotional due to the relief of finally knowing what's wrong and the hope you are on the path to normality. It's also easy to leave a negative review when hitting a bump or 2 so I think after 7 months I can offer a balanced opinion.

Absolutely recommend 5 Star. Dr Dein has been a godsend. Being diagnosed is not a magic bullet, it's the start of your healing process.

There's been ups and downs and some frustrations, mainly with Titration but that's to be expected. It's a gradual process to make sure you get it right long term.

I'm now 7 months in and still going through Titration as the Meds from low to a bit higher to a bit higher have all worked (they are amazing), but my body has adjusted so we've had to adjust with it. The Psychiatrist is trying to find the lowest dose possible that works for you, and that takes time and work from you to assess how you feel. I made regular notes.

We all want and think we need a higher dose after a bad day or 2. That's why we have professionals assess and question and don't self medicate.

I started on 30mg Elvanse, now 60 mg, and we've had to introduce and adjust each dose with an Amfexa top up and adjust these timings during the day, as whilst Elvanse is magic, it just doesn't last all day for me.

I now feel we are either there, or nearly there and having an occasional day or 2 break from the Meds has also helped.

Yes this is costly, but it's vital to get your dosage right and it really is tweak assess, tweak again.

If I'd gone the NHS route I'd still be 7 years from an appointment. I'm now probably a few months off going on a shared care agreement with my GP.

Be patient (no pun intended) as despite the cost, it's more important to get it right. I struggled for 53 years without knowing why, another few months cost and an annual review is just something to suck up and accept as I want the medication to be right so I can continue enjoying life, and having energy I never had (when dose is right) for the rest of my years.

What price would you put on years of feeling normal?

I'll be eternally grateful to Augmentive as without them I'd never have found Dr Dein and was becoming increasingly frustrated trying to get an appointment before stumbling across them online.

Others seemed happy to take your money then allow you to ask questions. Augmentive answered all my questions and asked me to go through their professionals and see who I felt comfortable with before any payment was discussed.

The app when contacting Dr Dein for Meds or catch up appointments is easy to use and always sends me reminders of upcoming appointments. And the quality of the professionals they have is 2nd to none (Dr Dein is a member of the Royal College of Psychiatrists).

Augmentive is simply the best option out there for anybody looking for a quick diagnosis and the best professionals available, and the support going forward.

8. juli 2025
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Dear Paul

Thank you so much for taking the time to share this detailed, balanced and heartfelt update. It means so much to us and to others who might be considering this journey. We truly appreciate you trusting Augmentive and Dr Dein with your care and for recognising the patience and perseverance it takes to get this right. Your words highlight exactly why we do what we do: to help people feel understood, supported, and empowered for the long term, not just at diagnosis.

Your insights about the ups and downs of titration and the importance of professional guidance are invaluable, and we know they’ll reassure many others. We’re so glad you feel you’re in the right place now, and we’re delighted to keep supporting you every step of the way.

Thank you again for your trust, your honesty and your kind words. They inspire our whole team.

Wishing you all the very best as you continue on this path.

Sarah

Vurdert til 5 av 5 stjerner

Dr Bakshi was brilliant

Dr Bakshi was brilliant, he listened intently and was very considerate of my medical history when discussing options of moving forward. I'm really pleased I chose to have my assessment with Dr Bakshi as it was clear he had brilliant knowledge of ADHD but also of antidepressants which was vital for me. Definitely recommend him to anyone.

3. juli 2025
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Dear Steph

Thank you so much for taking the time to share your kind words. We’re delighted to hear that your experience with Dr Bakshi was so positive and that you felt truly listened to and supported. He takes great care to consider each patient’s unique history and needs, so your feedback means a lot. We’re so pleased you felt confident and reassured in his expertise. Your recommendation is greatly appreciated — thank you for putting your trust in us.

Wishing you all the very best moving forward.

Best wishes
Sarah

Vurdert til 5 av 5 stjerner

Dr Dein is very empathetic and…

Dr Dein is very empathetic and professional. Very thorough.
I felt listened to and understood.

2. juli 2025
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Thanks so much for your lovely review. We’re really glad to hear you felt listened to and understood during your assessment with Dr Dein. It means a lot to us that you felt supported and cared for.

Vurdert til 5 av 5 stjerner

Easy to access support

Easy to access support, I found it super useful and would recommend it to anyone looking for support with ADHD.

2. juli 2025
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Dear Liz

Thank you so much. We're thrilled to hear that you found our support easy to access and truly useful. Your recommendation means a lot to us, and we're glad to be able to help you on your onward journey.

Best wishes
Sarah

Vurdert til 5 av 5 stjerner

Very thorough and professional

Very thorough and professional.
Very empathetic and kind. Dr.Kalpana Dein, highly recommended.

24. juni 2025
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Thank you so much for your lovely Review, Serena. It's greatly appreciated and I know your recommendation means a lot to Dr Dein.

Best wishes
Sarah

Vurdert til 5 av 5 stjerner

ADHA assessment

I had completed ADHD assessment with Dr Sandhya Eappen, she was very professional and easy to talk to. The whole experience was smooth from start to finish. I would highly recommend.

23. juni 2025
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Good morning Mei

Thank you so much for your lovely review! Your recommendation is greatly appreciated by Dr Eappen and by the Augmentive team. We're delighted that you found the whole experience to be so smooth. We're here to continue to support you on your ongoing journey.

Best wishes
Sarah

Vurdert til 5 av 5 stjerner

ADHD Assessment with Dr Dein.

I had my Assessment with Dr. Dein and I have to say it was a really good experience. She was easy to talk too and get along with. There were many questions asked both about my Childhood and Adulthood. She made me feel at ease and allowed me time to think and process information. Some things were not easy, like remembering things from my childhood, but wasn't an issue. The end result for me was I have ADHD with some traits of Autism. Right now, it's a lot to take in, but it explains my life, experiences and behaviors so much. On wards and up wards now! After the assessment, she explained the next steps, talked me through Medication and shared care with my GP after I'm stable. If you're somebody who has struggled throughout life with various things and can't explain it or your behaviors and are looking into an ADHD Assessment, then I would highly recommend Dr. Dein.

13. juni 2025
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Thank you so much for your lovely review. I'm truly glad to hear that you felt comfortable and supported throughout the assessment process with Dr Dein. She is very grateful that you took the time to pass your recommendation on. It’s completely normal for a diagnosis to bring a mix of emotions, and I admire your openness and strength in processing it all.

Wishing you all the best as you move ahead - we’re here to support you as you do so. Thank you again for your kind recommendation.

Best wishes
Sarah

Vurdert til 5 av 5 stjerner

Lovely Place. Very Fast and Helpful

Dr Hina Rehman was incredibly friendly and helpful and understanding of my situation.

13. juni 2025
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Dear Max

Thank you so much for your feedback. Dr Hina Rehman really appreciates your comments and was delighted that she could help.

Best wishes
Sarah

Vurdert til 5 av 5 stjerner

Just Started Treatment

Just Started Treatment
I have just started treatment with Dr. Shortt. He has a very pleasant attitude and friendly demeanor. He has made me feel very comfortable about my treatment plan and keeps me well informed of risks and symptoms that I should be concerned about.

6. juni 2025
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Thank you so much for your lovely review! I have shared your comments with Dr Shortt and I know it will mean a lot to him. We are here to support you in your ongoing journey.

With best wishes
Sarah

Vurdert til 5 av 5 stjerner

Excellent Clinician

Very comprehensive session with Dr Vicky Cleak. Left with lots to think about. Very useful insight, excellent analytical skills. Would definitely recommend her service.

4. juni 2025
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Thank you so much for your wonderful review. I'm so glad you found your experience with Dr Cleak to be useful and comprehensive. Your recommendation means a lot.

Best wishes
Sarah

Vurdert til 5 av 5 stjerner

Excellent in the process of booking…

Excellent in the process of booking including a chat function for platform issues. Dr Cleak has been super helpful and extremely clear with a good focus on outcomes.

3. juni 2025
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Hello and thank you so much for your very positive review. It's very rewarding to know that you had such a good experience with Dr Cleak and that you found the whole process was efficient for you.

With best wishes
Sarah

Vurdert til 5 av 5 stjerner

Thank you

Thank you, Augmentive Health, for arranging the session, updating me, collecting the fees and supporting the client to access the system for the session. The client expressed satisfaction with the arrangement. Thank you.

2. juni 2025
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Thank you so much, Nadir! Your positive feedback is greatly appreciated.

Best wishes
Sarah

Vurdert til 5 av 5 stjerner

Understanding Psychatrist

The Dr was very understanding and very helpful in my diagnosis of ADHD. It gives me a another viewpoint to look at myself as now and in my past.

29. mai 2025
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Hello Toby

Thank you so much for your lovely review. I'm so glad to hear that your assessment with Dr Johnny Iyiola was a success and that you can now re-evaluate so many assumptions from the past, moving forward with a new understanding.

We are here to support you in your ongoing journey.

Best wishes
Sarah

Vurdert til 5 av 5 stjerner

Good platform easy to use

Good platform easy to use. Intuitive and updated with new and useful features and makes managing your practice a lot easier

1. mai 2025
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Thank you so much for this review! It means a lot to us and we will continue to work hard in developing our platform in the future.

Best wishes
Sarah

Vurdert til 5 av 5 stjerner

Very responsive and organised

Very responsive and organised. Dr. Gill is very understanding and adapts plans according to needs rather than a manual. Debra is very helpful with arranging appointments and responding to queries.

1. mai 2025
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Thank you so much Adnan! We're really pleased to hear that you've had a positive experience. Dr. Gill always aims to tailor his care to each individual, and it's wonderful to know that this approach resonated with you. Debra will be delighted to hear your feedback as well—she works hard to ensure everything runs smoothly. We truly appreciate you taking the time to share your experience. Have a wonderful Bank Holiday weekend. Best wishes Sarah

Vurdert til 1 av 5 stjerner

Totally wrong and very messed up

The initial diagnosis and support was amazing. After the 3 months titration, I was ready to handover to the GP. Unfortunately, my consultant left their organisation, so I was made to pay another £250 for a consultation with a new consultant, who was meant to just organise the handover, instead, has just stopped my meds completely.
I have gone from an amazingly transformational experience, for the first time in my life, at 55, to being dumped.
Not happy.
No consideration about the psychological impact whatsoever.

24. april 2025
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Dear Claire

Thank you for your feedback, and we’re truly sorry to hear about your recent experience.

We’re very pleased to know that your initial diagnosis and titration period had such a positive impact, and it’s always our aim to offer transformative care that puts our patients’ wellbeing first. We're genuinely sorry that the later part of your journey with us left you feeling unsupported.

Please know that the decision made by the Consultant was based entirely on clinical guidelines and with your safety as the top priority. While we understand this may have felt abrupt, all treatment decisions must align with safe prescribing practices and the medical assessment at the time. That said, we deeply regret that this left you feeling “dumped,” and we sincerely wish we had the opportunity to provide further support and explanation before this point.

Your psychological wellbeing is incredibly important to us, and we take all such concerns seriously. We appreciate the trust you placed in our team, and we wish you the very best with your ongoing care and support.

With best wishes
Sarah

Vurdert til 5 av 5 stjerner

Customer service top notch

Specifically wanted to write about the customer service - Sarah (I think one of the Founders) contacted me nearly instantly and offered a call-back about a brief issue I had after an appointment.
The platform has been super easy for me to use with seeking an ADHD assessment and managing the follow-ups to that. With the chat box opening with the clinician and their team once appointment set. To follow up on any admin.
The Doctor has been very attentive in the appointments.

5. april 2025
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Dear Jake

Thank you so much for your review. I know it takes time and effort to share your feedback and it means so much that you were willing to do this.

I’m especially glad to know that our phone call made a positive difference. It's incredibly important to me and to the whole team that everyone feels heard and cared for—especially when navigating something as important as an ADHD assessment.

I’m also really glad to hear the platform has been easy to use and that the chat feature has been helpful for follow-ups and admin. I’ll be sure to pass your feedback on to the doctor as well.

Thank you again for taking the time to share your experience—it gives a boost to the whole Augmentive team who work so hard to get things right.

I hope you have a great Bank Holiday weekend - thank you again for your kindness.

Best wishes
Sarah

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