The transfer of care from Audley Care to Helping Hand is a fundamental undermining of the model of housing on offer. The on site staff are delightful and the flats very pleasant. The removal of th... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
All the Audley Village staff were very pleasant and helpful. We were met and offered refreshments upon our arrival, taken to our suite to deposit our overnight cases, and shown around the facilities.... Vis mer
Selskapet har svart
We moved into Audley Fairmile in April 2022. We enjoy life here in particular the village community. The spa is excellent and the team amazing. We know if there is a problem it will be attended to qui... Vis mer
Selskapet har svart
Fantastic opportunity to have support and live an independent life as you get older. Amazing services and facilities. Jenny at Audley St Elphins in Matlock could not have been more helpful on our re... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Audley Villages develop and operate award-winning luxury retirement villages in the UK. A homeowner purchases a beautiful retirement home (one, two and three bedroom apartments and cottages available) in a beautiful and secure environment, with exceptional facilities like a health club, restaurant and library at the heart of the village. Properties and village grounds are maintained by Audley and homeowners are free to sell their property at any stage, on the open market. A monthly management fee and deferred management charge apply to the sale of all properties. Full details are available on the website and in person from the village team. If you do not own a property at an Audley village and wish to leave a restaurant or club review, please submit a review for the particular venue on Google.
Kontaktopplysninger
Central Office, 65 High Street, Egham, TW20 9EY, Egham, Storbritannia
- 0800 093 8181
- info@audleyvillages.co.uk
- audleyvillages.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 42 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Just a lovely place for retirement vey…place to retire
Just a lovely place for retirement vey thing you want in one place

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Friendly and informative introduction
Friendly and informative introduction. Gave us a good impression of what is on offer. Food for thought!

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Stress free retirement living. Wonderful facilities for those seeking…
Wonderful facilities for those seeking a stress free retirement in a beautiful setting close to Clifton.

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Audley Scarcroft Park
Kym the lady who showed us around the village and the different accommodation was very knowledgeable and helpful.The building quality of the development was excellent. On a personal note the accommodation space was too small for us and we would have prefared a 3 bedroom accommodation plus a utility room and more storage.

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We were very impressed with the whole…
We were very impressed with the whole concept of Audley and are left with much food for thought. We now need a little time to consider.

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Wendy was very helpful
Wendy was very helpful. The visit was very interesting. The grounds were great.

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Excellent visit
Welcomed with a drink and strawberries
A very comprehensive tour of the village and an apartment visit
In depth explanation of charges followed by any questions

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Lourette who showed us around was excellent.
Lourette, who showed us around was excellent. She was friendly and explained everything carefully.
The apartments were lovely and the grounds were exceptional.
The maintenance fees however did seem high.

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A warm welcome around a beautiful site.
We were given a warm, very professional welcome by Samantha and a thorough tour of all the facilities.
The finances were clearly explained.

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Audley Villages Chalfont Dene desperately in need of an interiors update and regular maintenance - the Pool Area and showers are filthy!
When we first visited the Audley Village, Chalfont Dene, and the Lytton Restaurant, everywhere was sparkling clean, with fresh decor, a buzzy atmosphere, and great food.
What has happened?
The venue and bar areas are tired and in desperate need of a refresh - new paint, furniture, restored flooring, and new decor required ungently - with a much needed uplift to offer a younger vibe.
Music, when played, does work well!
The bar and restaurant, after all, are intended to welcome non-resident visitors and Audley Club members.
. . . It does have more of a care home feel at the moment, with the bar area in particular housing an underwhelming assortment of tired-looking furniture.
We miss the smart and enticing venue it used to be, especially when compared to other Audley Villages such as the stunning setting of the one at Leamington Spa.
I am disappointed that on two occasions I had booked lunch, only to find on arrival that it was pizza, garlic bread, and chips only.
No alternative menu, and very little in the way of side salads.
Afternoon Tea is prepared in the mornings - hence the pre-order - so the offering is underwhelming and dry.
The Restaurant and Bar Staff are young, friendly, and interested in progressing their roles.
The Spa and Gym staff manage the Spa and Gym facilities for members and visitors brilliantly: the Therapists and Gym manager are superb.
It is the dreadful state of the pool changing rooms and pool area that are so dirty, affected by serious limescale buildup, deteriorating tiling, with an overall depressing feel.
I do not use the showers now owing to their appearance and lack of cleanliness!
The poolside loungers are filthy and there is no space is available for post-treatment relaxation.
This area could accommodate 4 relaxation pods to easily overcome this!
All these comments have been fed back to Head Office and the Manager, but apparently no changes can be made this year as there is no budget!
An on-site maintenance team could keep on top of things rather than leave it for 10 years without, blaming the state of these areas on the age of the development!
. . . I do hope the Management upgrades as soon as possible to reach the high standards Audley Dene deserves for all!
I’m hoping the recent merger can help.
— Further to your response - thank you - I did meet with the Manager, and he told me the budget allowed for a new Restaurant carpet this year and perhaps the sanding of the floor in the Spa. The flooring has been put on hold as the quote is too expensive.
All the photographs I took addressing a handful of the issues remain the same. No update in interior finish, maintenance, or cleaning.
I continue to feel embarrassed referring friends to the Spa with the changing areas/showers/poolside loungers looking and feeling so grimy.
I repeat all this as I’m surprised at the lack of interest in sprucing up the Spa and Bar areas.
Walking me through the “updates” will be a repeat of my meeting with the Manager.
No change!

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Very good sales manager
Very good sales manager
She told us everything as it was and it was all beautiful
Seriously considering buying

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Second visit. More areas to view. More detail
Enjoyed sitting with a pot of tea in the communal area and viewing who comes and goes. Friendly set up. Not inquisitive! Presentation was good. Covered a lot of information without overloading the detail.

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What on earth is the point of these reviews?
It is you who need to improve! What on earth is the point of reviews from Visitors?!!!
What you want to read when you are considering this, are reviews from residents, with experience of living there. Is there some reason why residents do not feel free to comment?
This is based on a genuine experience of reading some of your website. Useless!!!

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Our visit to the Audley Village at Stokenchurch
We were impressed with the public / general areas - the apartments were well appointed and the external areas complemented this development. We need to get our heads around apartment living

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Visit Wycliffe Park Stokenchurch
We attended Wycliffe Park and were greeted with our designated parking place. Tony was prompt, friendly and courteous. He allowed us plenty of time to explain our position and expectations. We had a very detailed conversation about the costing structure. We had the opportunity to look at two apartments as we were visiting to get an impression of what Audley can offer. We finished with a nice lunch and will be following up with a second visit in a few weeks.

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I really enjoyed my trip to Audley
I really enjoyed my trip to Audley. Claire who showed us around was very attentive and welcoming. The apartment was equipped to a very high standard.

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