Taking Care Anmeldelser 3 131

Ordered this and it came within 2 days and I am pleased with how it’s working at the moment.

Easy to set up following written and spoken instructions, quick response for test call.

easy to setup friendly online instructions

Everyone spoken to lovely but the pendant is way to big and heavy my mother cannot wear it

Brilliant helpful service.

Although setting up was a bit long-winded, staff talked me through it very well.

Set up couldn't have been easier. I hope I never have to use it but feel sure that if

Easy to order, very helpful lady on the phone. Alarm arrived quickly and was very easy to set up

Having had a different company's alarm on trial made it easier to know which features were most needed for my not housebound yet parents. The lady at Taking Care was extremely helpful at advising which product would be most appropriate and being able to have a primary and secondary user was a big bonus, rather than having to have 2 separate alarms. Signing up over the phone did take time because they were so thorough and they made the process straightforward. The equipment arrived extremely promptly. I set it up for my parents at my next visit. That process also was straightforward and the recorded instructions from the base unit easy to follow. I was impressed that the unit was boosted enough to find a good mobile signal connection as my parents' location has notoriously poor signal strength. The professional installation service would be a good option for those without outside support. My father found the necessarily detailed instructions daunting to tackle by himself. Actual use of the alarm fobs and base unit is simple and intuitive. Importantly, it doesn't look as though accidental activation will be easy to do. Follow up support has been great so far and every person contacted during the process has been unfailingly kind, patient and helpful.

The service was very explanatory and delivery was quick

Good delivery time, booklet and setting up. Also follow up questions delt with and confident all will be well. Thank you .
Margaret Shelton .

installation went well. The signal was good throughout the test. The pendent is comfortable and unobtrusive to wear. Fortunately I haven't had a need to test the system yet!

I initially spoke to Leanne. She was very professional, attentive and informed me of every step she was taking. A great advertisement for this service. Thank you.

The young lady I spoke to made it easy to set up.

I think it's a good thing to have, I am 86 years old and not too good on my feet. It's good to know that help is there at the touch of a button,if needed.⁰

I live alone and am approaching 80. Although I try to keep fit and have no major health concerns I am aware that each birthday makes me more vulnerable. For this reason I signed up for a home and garden alarm.
The staff have been really patient and helpful and now I can just relax and get on with my life!

Excellent service from staff, found them knowledgeable about the product answered all questions.

Good to follow the easy instructions. Friendly staff

Web site easy to use. Good communication in settling the unit up.
Friendly staff at the end of the telephone when you call or when you check your alarm