A very smooth process, far better than the three independent letting agents who we had applied with finding our new house. Specifically, Emma in the lettings team was MAGNIFICENT. Person centred,... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Will: Will was honestly amazing throughout the whole process. He went above and beyond to help, was always kind, supportive and kept me updated. I really appreciated how easy he was to communic... Vis mer
Seriously people, go elsewhere!! Pure swindlers!!! After 4 yrs of being an ideal tenant came the rent increases. Then after moving out and nearly 6 months later still no sign of initial deposit.... Vis mer
Me & my partner had a viewing in Padstow Nottingham. The lady Megan was showing us around. She was extremely professional, friendly, and helpful throughout the house-viewing process. She was patient,... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are Ascend Properties, an award-winning estate agency and Build to Rent specialist with flagship branches nationwide.
Kontaktopplysninger
Ascend Properties, Stafford Court, 145 Washway Road, M33 7PE, Manchester, Storbritannia
- 0161 669 4982
- contactus@ascendproperties.com
- ascendproperties.com
3,8
Bra
246 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 11 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I’m happy with the service I have…
I’m happy with the service I have received. Faye Newton has really helped and guided me through the process of the end of my previous tenants tenure and getting ready to re let my property to new tenants
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ascend Properties
Thank you for your feedback.
We’re really pleased to hear that you’ve been happy with the service you’ve received and that Faye was able to support and guide you through the end of the previous tenancy and the preparation for your new tenants. Making the transition between tenancies as smooth as possible is something we always aim for.
We’ll be sure to pass your kind words on to Faye, she’ll be delighted to hear them. - The Ascend Team
Great service managing my rental…
Great service managing my rental property — professional, reliable, and easy to deal with.
Special thanks to Faye Newton, who is always helpful, proactive, and quick to sort anything out. Gives real peace of mind as a landlord. Highly recommend.
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ascend Properties
Hi Ciaran,
Thank you for taking the time to share your feedback.
We’re really pleased to hear that you’ve found our service professional, reliable, and easy to work with. It’s especially great to see Faye recognised for her proactive approach and ongoing support. Giving landlords peace of mind is exactly what we strive for.
We truly appreciate your recommendation and your continued trust in Ascend.
- The Ascend Team
Faye Newton's service is outstanding!
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ascend Properties
Thank you for your review - The Ascend Team
Faye is responsive and helpful
Faye is responsive and helpful
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ascend Properties
Thank you for your review - The Ascend Team
Faye Newton, Property Manager, Ascend Properties
Faye Newton was my Property Manager at Ascend Properties for many years.
I always found her extremely helpful and polite.
Each and every email was replied to within a day.
Her knowledge and experience of property management was exceptional. She guided me through each and every process of landlord and tenant obligations.
12. januar 2026
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Svar fra Ascend Properties
Thank you for taking the time to share your experience.
We’re delighted to hear such positive feedback about Faye. Her professionalism, knowledge, and commitment to clear communication are qualities we truly value, and it’s great to know she supported you so well throughout your time with Ascend. We’ll be sure to pass your kind words on to her, she’ll be thrilled to hear them. - The Ascend Team
Sean came to my property today to do an…
Sean came to my property today to do an inspection. Sean was genuinely lovely very polite and professional. Really nice person
10. februar 2026
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Svar fra Ascend Properties
Thank you for taking the time to share your feedback.
We’re really pleased to hear that Sean made such a positive impression during your inspection. His polite, professional approach and friendly manner are exactly what we aim to deliver. We’ll be sure to pass your kind words on to him. - The Ascend Team
Faye has been instrumental in ensuring…
Faye has been instrumental in ensuring the smooth management of our rental property. Their guidance and advice ensured that a tricky situation is managed to a successful resolution.
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ascend Properties
Thank you for your feedback.
We’re delighted to hear that Faye’s guidance and advice helped bring a challenging situation to a successful resolution. Ensuring smooth, well managed outcomes is exactly what we aim for, and it’s great to see her support recognised. We’ll be sure to pass your kind words on to Faye. - The Ascend Team
Faye gives me peace of mind
Faye gives me peace of mind knowing that everything is taken care of on my behalf and any communication that I need to be made aware of is dealt with promptly, professionally and is very easy to manage.
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ascend Properties
Hi Suki,
Thank you for your kind feedback.
We’re really pleased to hear that Faye has given you such peace of mind and that you find communication clear, prompt, and easy to manage. Providing a professional and dependable service is very important to us, and it’s great to see this reflected in your experience.
We’ll be sure to pass your comments on to Faye.
Thanks,
The Ascend Team
Replies promptly to emails
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ascend Properties
Thank you for taking the time to share your experience. - The Ascend Team
Ascend
Quick speedy response. Ashton is very helpful at ascend. Can ask help on any issue and things always get resolved!
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ascend Properties
Hi Anthony,
Thank you for your feedback.
We’re really pleased to hear that Ashton has been so helpful and that you’ve received quick, responsive support whenever you’ve needed it. We’ll be sure to pass your kind words on to her.
Thanks,
The Ascend Team
Ascend Team
The team at Ascend are really great to work with.
Kayla does a great job of managing my flats on a day to day basis and is always friendly, understanding and supportive.
Shantelle and Josh manage the reletting from time to time and again are great to work with and keep me regularly updated
5. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ascend Properties
Hi Amara,
Thank you for taking the time to share your feedback.
We’re delighted to hear that you’ve had such a positive experience working with the Ascend team. It’s great to know that Kayla has been supportive and proactive in managing your properties, and that Shantelle and Josh have kept you well informed throughout the reletting process.
Your kind words will be shared with the team, and we really appreciate your continued trust in Ascend.
Faye Newton
Faye Newton
Faye of Ascend always responds to my questions and requests promptly with clear and helpful information.
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ascend Properties
Hi Sue,
Thank you for your feedback.
We’re pleased to hear that Faye consistently responds promptly and provides clear, helpful information. We’ll be sure to pass your kind words on to her.
Thanks,
The Ascend Team
Excellent way to rent
Ascend properties made renting a brand new house so easy, quick and affordable with great support from their team. Any problems are easily dealt with with their tenants portal (not that we have any report) and requests are answered quickly. Added to this we got two months free rent to start with and a £250 voucher which came in very useful. Highly recommend,
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ascend Properties
Thank you for taking the time to share your experience.
We’re delighted to hear that your move into your new home was easy and well supported by the team, and that our resident portal has made communication simple and efficient. It’s also great to know the incentives helped make settling in that bit easier.
Thank you for your recommendation, we’re really pleased to have you with Ascend and wish you many happy years in your new home.
Ashton that deals with my property is…
Ashton that deals with my property is very helpful and she understands my situation i would give her 5 stars as anything i need she try her best to sort it out
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ascend Properties
Thank you for taking the time to leave your feedback.
We’re really pleased to hear that Ashton has been so helpful and understanding, and that she always does her best to support you. We’ll be sure to pass on your kind words to her, she’ll be delighted to receive them.
Great service
We've been dealing with Ascend Properties for several years now; they manage our properties in the North of England. Over the last couple of years we have been dealing with Faye who has been great. Faye is always willing to help us with anything and is always very prompt in responding. Long may it continue!
Lee and family.
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ascend Properties
Thank you, Lee, for taking the time to share your experience.
We’re really pleased to hear that you’ve enjoyed working with Ascend over the years and that Faye has continued to provide such a high level of support. Her willingness to help and prompt communication are qualities we value greatly, so it’s lovely to see them recognised.
We truly appreciate your continued trust and look forward to supporting you and your family for many years to come.
Alexander Keane - great customer service
Alexander Keane is very helpful, quick to respond to emails and always goes above and beyond to find the answers needed.
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ascend Properties
Hi Amy,
Thank you for your feedback.
We’re delighted to hear that Alexander has been so helpful and responsive, going above and beyond to support you. We’ll be sure to pass your kind words on to him, he’ll be thrilled!
Thanks,
The Ascend Team
Faye Newton the Senior Property manager…
Faye Newton the Senior Property manager has always handled all my occasional issues swiftly and professionally making the whole experience or renting out my property totally painless...
I have recently been away and several things I have needed to do for a remortgage, well above and beyond what you would expect your property manager to do and she has handled everything for me perfectly ... so i could achieve what i needed to do .... couldn't ask for more !!
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ascend Properties
Hi Steve Murray,
Thank you for sharing your wonderful feedback.
We’re delighted to hear how well Faye Newton has supported you, both with routine matters and going above and beyond to assist with your remortgage. It’s fantastic to know her professionalism and proactive approach have made your experience of renting out your property smooth and stress-free. We’ll be sure to pass your kind words on to Faye
The Ascend Team
I would recommend Ascend!
We have lived in our house since August 2025 and are happy with both the house and Ascend, any issues that came up were quickly booked in to be fixed and communication from Ashton is tip top! First time renters and we are both happy with the process and service from ascend. I look forward to renting from Ascend for the years going forward!
1. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ascend Properties
Hi Roan,
Thank you for sharing your experience.
We’re thrilled to hear that you’ve been happy with both your home and the service from Ascend. It’s wonderful to know that Ashton has provided clear communication and support, especially as first-time renters. We look forward to continuing to support you throughout your tenancy for many years to come!
The Ascend Team
We have appointed them to look after just a few days ago …
We have appointed them to look after 03 properties only two days ago but have been interacting with them for the last 03 weeks basically to find out how could they provide us the differentiated services in regards to searching for the most credible tenants, closely associating themselves to ensure that properties are kept in good condition by the tenants and ensuring the collection of the rents on time and advise us to appropriately to claim our rents through Insurance if need be. On the top of everything they apparently use the most efficient IT system to search for the tenants when the current tenants decide to leave the properties. The one person who we so far dealt mostly with from the Ascend Properties is Mark Lewin their Portfolio Manager who we found highly professional. He managed to respond to all of our queries very promptly and efficiently. He showed his unsolicited resolve to manage most of our issues like properly and efficiently taking over from our previous property managing company, working with the contractors to getting back one of our vacant property into condition which help us to rent out quickly. We definitely expect highly satisfactory and efficient services from Ascend through his leadership.
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ascend Properties
Hi M akram Malik,
Thank you for taking the time to share such detailed feedback.
We’re delighted to hear that your experience with Ascend so far has been positive, and it’s especially encouraging to know that Mark Lewin has made such a strong impression with his professionalism, responsiveness, and proactive approach. Supporting landlords with efficient management, maintaining properties, and ensuring smooth processes is at the heart of what we do, so it’s wonderful to hear that our approach has already made a difference.
We look forward to continuing to provide you with the high level of service you expect under Mark’s leadership.
The Ascend Team
Great experience
Alex was really helpful when I got through to him. Had a few bad experiences with letting agents in the last few years and being with Ascend has been a great change of pace
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ascend Properties
Hi Hannah Murray,
Thank you for taking the time to leave your feedback.
We are really pleased to hear that Alex was helpful and that your experience with Ascend has been such a positive change. We understand how important it is to feel supported and listened to, especially after previous challenges, so it is great to know the team has made a difference.
Your comments will be shared with Alex, and thank you again for choosing Ascend.
The Ascend Team
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