Love these tiles. Very easy website to negotiate. Easy ordering system. Paid extra for quicker delivery and they arrived within that time. The delivery man was not able to put tiles inside my porch, p... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
From start to finish a very positive experience Ordering was easy great website I wanted to change delivery date easily done no fuss Tiles arrive they are excellent quality and pricing is ve... Vis mer
Selskapet har svart
Tiles arrived on time, well packed and all in tact and they look and feel really good quality. Called customer support to ask technical question about sealing for ease of cleaning as the finish was... Vis mer
Selskapet har svart
Great selection of tiles for our porch. Dispatched promptly snd arrived in excellent condition. We’re very pleased with the tiles and grout which we bought from Artisan Tile Company.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Artisan Tile Company, we are dedicated to offering high-quality tiles that transform and enhance spaces. Our passion for design and craftsmanship drives us to provide a diverse selection of tiles, catering to a wide range of tastes and styles. Whether you’re renovating a kitchen, updating a bathroom, or designing a commercial space, our extensive collection ensures you’ll find the perfect tiles to meet your needs. Customer satisfaction is at the heart of everything we do. Our knowledgeable and friendly team is here to assist you every step of the way, from selecting the right tiles to offering expert advice on installation. We believe that every project is unique, and we strive to provide personalized service that reflects your individual vision. Explore the world of tiling with Artisan Tile Company, where innovation meets tradition. Let us help you bring your design ideas to life with tiles that inspire and endure.
Kontaktopplysninger
Doncaster, Storbritannia
- 01302 591365
- sales@artisantilecompany.co.uk
- artisantilecompany.co.uk
4,8
Enestående
403 anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Tiles arrived as ordered
Tiles arrived as ordered, beautifully packaged.
22. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Peter,
Thank you for your review — we’re pleased to hear everything arrived as expected and well packaged.
Many thanks,
Artisan Tile Company
A much better choice….
Originally , I tried to order some tiles from a different company , but they wouldn’t let me get the number of tiles I wanted , or should I say - I asked several times , by email and chat bot and got no answer….their site only allowed me to buy boxes of 100, around 50 more than I needed , so I ended up choosing tiles at Artisan , and after speedily getting samples (free delivery) I chose exactly how many I wanted with no issue . Their communication was great at all times , and I appreciated 5%off. My partner picked up the tiles in Doncaster and said that everyone was very helpful ,we haven’t laid them yet but everything appears fine with the tiles .
Thanks for everything .
Jo and Andrew.
19. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Jo and Andrew,
Thank you for sharing such detailed feedback — we’re really pleased to hear the process felt straightforward from samples through to collection. It’s great to know our team were helpful on the day and that you were able to order exactly what you needed without any difficulty. We appreciate you choosing us after your experience elsewhere and are glad the communication and service met your expectations.
Many thanks,
Artisan Tile Company
Beautiful high quality tiles and great…
Beautiful high quality tiles and great service .
19. november 2025
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Svar fra Artisan Tile Company
Hi Charles,
Thank you for your review — we’re really pleased to hear you’re happy with the quality of the tiles and the service you received.
Many thanks,
Artisan Tile Company
Lovely tiles
Lovely tiles, received quickly and all in tact.
6. november 2025
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Svar fra Artisan Tile Company
Hi Bita,
Thank you for your review — we’re glad to hear your tiles arrived quickly and in perfect condition.
Many thanks,
Artisan Tile Company
Quick delivery and quality tiles
Quick delivery and quality tiles
14. november 2025
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Svar fra Artisan Tile Company
Hi,
Thank you for your review — we’re pleased to hear your tiles arrived quickly and that you’re happy with the quality.
Many thanks,
Artisan Tile Company
Fantastic customer service
Beautiful tiles and I am very happy with them. I also want to give credit for the fantastic customer service I received from this company. There was an issue with my delivery, due to the fault of the carrier, and Artisan Tile Company put this right for me immediately. I cannot fault them and would highly recommend. I will definitely be using them again!!
12. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Jo,
Thank you for your review — we’re really pleased to hear how happy you are with the tiles. Courier issues can happen from time to time, but we’re glad we were able to resolve this quickly for you so your order could stay on track. We appreciate your kind words and recommendation.
Many thanks,
Artisan Tile Company
Recommended
Had to wait until item came back into stock but others a good experience and very happy with quality of product.
12. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Eve,
Thank you for your review — we’re pleased to hear you’re happy with the quality of your tiles. Some items do sell through quickly, so there can occasionally be a wait while new stock arrives, but we’re glad everything went smoothly once your order was available.
Many thanks,
Artisan Tile Company
Im absolutely not the sort of person to…
Im absolutely not the sort of person to write reviews. However the delivery driver Jed was an absolute delight. He unfortunately had some issues with his van and was running behind delivery schedule. He called me to inform me which was really useful. He was exceptionally friendly and informative. Aside from the tiles being great, i would order from this company again just to have the cheery interaction from Jed
12. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Jemma,
Thank you for taking the time to share your experience — we’re glad to hear you’re pleased with your tiles and that Jed made such a positive impression. Delays can occasionally happen due to vehicle issues, so it’s great to know his call ahead and friendly approach were helpful on the day.
Many thanks,
Artisan Tile Company
Outstanding customer service
Really lovely selection of tiles, great customer service & communication - I was updated regarding delivery date/time. Jed, who delivered my order called ahead of time to let me know he would be arriving with my tiles. He was so lovely, very professional and went above and beyond to help me with the delivery.
11. november 2025
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Svar fra Artisan Tile Company
Hi Dee,
Thank you for your thoughtful review — we’re really pleased to hear you were happy with both the tile selection and the service throughout. It’s great to know the delivery updates were helpful and that Jed looked after you so well on the day.
Many thanks,
Artisan Tile Company
We ordered some beautiful tiles
We ordered some beautiful tiles, but we were one tile short of a 60x60 for our floor - when we went to order more we were gutted to see they were out of stock. Stacey from the customer care team was really helpful on the phone and after some digging around she called us back to say she found us one more box! She told us to jump on the site before putting them live due to the 'notify when back in stock' requests they had pending. We manage to buy them and us and our tiler are super happy.
13. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Camilla,
Thank you for sharing your experience. It’s great to hear that our customer service team was able to help locate the extra box you needed — we’re glad this worked out smoothly for you and your tiler.
Many thanks,
Artisan Tile Company
Mixed feelings
Tiles are good - but delivery device is very very poor - 2nd order in about 15 months - each time, mysteriously the same problem, same scenario.. get a phone call the day before delivery, with the van breaking down or having problems on the M1.. delivery ends up being 3 plus days late.. this same excuse on each of my orders.. poor and disappointing, but most of all insulting as been given the same excuse twice now
1. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Gavin,
We’re glad to hear you’re happy with the tiles.
We’d just like to clarify what happened with your order. It was scheduled for delivery on Friday 31st October, but unfortunately there was a problem with the delivery vehicle that morning. Our team contacted you straight away at 8:18am to explain the situation and offer to rearrange delivery for the following day.
During the call, you asked for the location of the delivery vehicle so you could collect the tiles yourself, but our customer service team explained this wasn’t possible, as drivers aren’t insured to unload goods at the roadside. Unhappy with this, you also requested to speak to a manager and asked for a refund of the delivery charge — which we were more than happy to process, as we understand the delay was outside of your control. We appreciate this was a frustrating situation, but our customer service team were doing their best to assist.
We then offered a Saturday delivery; however, you were only available before 9am. As we couldn’t guarantee that specific time slot, the delivery was booked for Monday instead. So while the order did arrive three days after the original delivery date, we made every effort to arrange delivery the very next day at the earliest possible opportunity.
A full refund for the delivery charge was issued immediately. Refunds are processed on our side the same day, though it can take a few days for banks to complete the transaction.
It’s unfortunate that you’ve experienced this type of issue twice, and while vehicle problems are rare, they can occasionally happen. We always do our best to minimise any inconvenience and keep customers informed throughout.
Many thanks,
Artisan Tile Company
Beautiful tiles
Beautiful selection of tiles available from Artisan.
I purchased tiles from the Maison Victorian collection which look absolutely stunning. The tiles have transformed the entrance to my home.
I had been looking for Victorian style tiles with other companies, but had not found any as lovely & as competitively priced as these.
I cannot fault Artisan Tile Company- the ordering process was seamless & delivery was made as scheduled on time.
Many Thanks 😊
30. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Karen,
What a lovely review — thank you! We’re so pleased you found the perfect match with our Maison Victorian collection. It’s fantastic to hear they’ve transformed your entrance so beautifully and that the whole process was smooth from start to finish.
Many thanks,
Artisan Tile Company
Tiles arrived very well packaged…
Tiles arrived very well packaged and very quickly. Great service!
4. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi,
Thanks so much for your kind review! We’re really pleased to hear your tiles arrived quickly and safely — it’s great to know you were happy with the service.
Many thanks,
Artisan Tile Company
A great selection of Victorian hearth…
A great selection of Victorian hearth tiles to choose from. Very prompt delivery sent in a secure and well packaged box.
3. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi,
Thank you for the lovely review! We're so pleased you found the perfect Victorian hearth tiles and that everything arrived promptly and securely. We hope they make a stunning addition to your space.
Many thanks,
Artisan Tile Company
Exceptional Delivery
Great service and a massive shout out to Jed the delivery driver who went above and beyond for me ensuring my tiles were left in a safe place. Thank you Jed
6. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Felicity,
Thank you for the fantastic review! We're so pleased to hear you had a great experience — and we’ll be sure to pass on your kind words.
Many thanks,
Artisan Tile Company
Great packing and super tiles
Great packing and super tiles. Just what we wanted.
16. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Sonia,
Thank you for the lovely review! We’re so pleased to hear the tiles were just what you were looking for and that everything arrived safely.
Many thanks,
Artisan Tile Company
Good service
The tiles arrived quickly and intact. Tiles are just as lovely if not better than the photos. I would buy again.
30. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Diane,
Thank you for the lovely review! We’re so pleased to hear the tiles arrived safely and that they exceeded your expectations — that’s always what we hope for. We’d be delighted to help with your next project!
Many thanks,
Artisan Tile Company
Beautiful unique tiles!
Beautiful unique tiles!
Love the selection of beautiful tiles available which made it hard to choose. Eye catching designs and the ones we chose look amazing on our fireplace. Quick delivery and cannot fault the service.
20. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Rachael,
Thank you for the fantastic review! We’re so glad you enjoyed our selection of tiles — it’s always a good sign when it’s hard to choose! It’s lovely to hear your chosen tiles look amazing on your fireplace. We really appreciate your kind words about the service too.
Many thanks,
Artisan Tile Company
Great compamy
Great customer service. Tiles arrived on time . Lovely , unusual tiles. No breakage!
Would definitely use again .
9. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Rosanna,
Thank you for the wonderful review! We're so pleased to hear you loved the tiles and had a smooth experience from start to finish. It's great to know everything arrived safely — we’d be delighted to help with your next project too!
Many thanks,
Artisan Tile Company
Top top service despite me messing up…
Top top service despite me messing up my order the lovely Trevor went above and beyond to resolve the issue caused by my ignorance, even during a weekend and restricted time.
Well done Artisan Tiles and Trevor
3. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Martin,
Thank you for the fantastic review! We're so glad everything was sorted for you and that Trevor could step in and help. It’s always a pleasure to support your project.
Many thanks,
Artisan Tile Company
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