I phoned the company with a query/order and talked to a very knowledgeable fella who gave me some good advice and he even knew, off the top of his head - the part numbers of the items that I needed…….... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The website is a bit difficult to navigate, I needed a rear fire lining stone for my log burner as they seem to crack every year and need replacing. Thankfully, I knew the exact product number I nee... Vis mer
Spoke to Hayley Walker who was super helpful. I didn’t even know what model my fire was as we have just moved home and the fire was already in. Hayley asked to send some photos and responded very prom... Vis mer
We had our Arada Hamlet 5kW stove fitted by a local fitter here in Preston (Jim Beeseley); it's been superb/faultless and kicks out a lot of heat when required! We use a mix of hornbeam, ash & bi... Vis mer
Informasjon om virksomheten
- Peisbygger
- også i
- Deleforhandler
Skrevet av virksomheten
We design and manufacture wood burning, solid smokeless fuel. bioethanol and gas stoves from our base in Axminster, Devon UK. We're focused on producing the most desirable, efficient and low emission heating appliances via our UK retailer network and abroad. We also sell a wide-range of spares and accessories to support owners with older Villager, Aarrow or Stratford branded stoves.
Kontaktopplysninger
The Fireworks, Weycroft Avenue, Axminster, Devon, EX13 5HU, Axminster, Storbritannia
- 01297 632050
- info@aradastoves.com
- aradastoves.com
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Customer service were incredibly…
Customer service were incredibly helpful finding the correct spare parts for me. Ordering and pick up were a breeze too.
very prompt delivery service
Products arrived on time
Products arrived on time and exactly what I ordered.
Would recommend to others.
Pea green colour of log burner faded after two uses
I purchased an Arada hamlet solution 5 stove and it was installed in December. I noticed that the paint started to fade after about 2 uses. After 3 weeks the paint had faded at the top, sides and part of the front door. Arada replaced it as it was under warranty but after using the fire about three times the same problem has occurred. I have had the log burner a week today. And I let it sit for three days before curing it with small fires. Also the top vent is faulty and does not close.
1st Class
Although I was informed by your that the new door might not fit our wood burning stove we ordered the item. Excellent quality of the product fast delivery very well packaged.,unfortunately it did not fit door would not fully close. Returning the item for refund no problem fast and efficient.
Good stock selection on easy to use website.
Always good service and speedy delivery. Website is easy to use and they stock parts for older models.
Great service overall
Good professional advice provided swiftly. Parts ordered arrived 2 days after being ordered. Great service overall.
Product was as describe
Product was as describe, measurements spot on and packaging very good.
Very quick efficient service and delivery
Item was perfect for replacement.
Item was perfect for replacement.
Delivery was bit rubbish,2 unexplained
Delivery issues- not worth £9.95 quick delivery cost,feel grateful tho that item
Appeared and did not end up in parcel heaven...
Fast efficient service
Parts required were available, at reasonable cost. Fast dispatch for next-day delivery by DPD.
Fast delivery of a quality replacement.
Very reliable
Good service,collection very easy, have used in the past and will use again if I need to.
Chelsea Solo parts order.
The website detail of available parts was easy to negotiate and lead to straight forward ordering.
The items ordered were dispatched promptly and arrived 2 days after order was placed at the time specified. The items in the packaging were well protected ensuring all parts arrived undamaged.
I needed to replace the liners on our…
I needed to replace the liners on our Arada ecb7-s3. There was a bit of confusion with the replacement parts .The problem was excellently dealt with , thanks to Louise ( customer service) for the first class service.
quick deliver right parts
Good service checked the bits needed and helped get the right parts for the stove
Service and delivery was great but…
Service and delivery was great but finding the right size fire brick was really difficult. Ended up buying another (double postage) to fit!!
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