I phoned the company with a query/order and talked to a very knowledgeable fella who gave me some good advice and he even knew, off the top of his head - the part numbers of the items that I needed…….... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The website is a bit difficult to navigate, I needed a rear fire lining stone for my log burner as they seem to crack every year and need replacing. Thankfully, I knew the exact product number I nee... Vis mer
Spoke to Hayley Walker who was super helpful. I didn’t even know what model my fire was as we have just moved home and the fire was already in. Hayley asked to send some photos and responded very prom... Vis mer
We had our Arada Hamlet 5kW stove fitted by a local fitter here in Preston (Jim Beeseley); it's been superb/faultless and kicks out a lot of heat when required! We use a mix of hornbeam, ash & bi... Vis mer
Informasjon om virksomheten
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- også i
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Skrevet av virksomheten
We design and manufacture wood burning, solid smokeless fuel. bioethanol and gas stoves from our base in Axminster, Devon UK. We're focused on producing the most desirable, efficient and low emission heating appliances via our UK retailer network and abroad. We also sell a wide-range of spares and accessories to support owners with older Villager, Aarrow or Stratford branded stoves.
Kontaktopplysninger
The Fireworks, Weycroft Avenue, Axminster, Devon, EX13 5HU, Axminster, Storbritannia
- 01297 632050
- info@aradastoves.com
- aradastoves.com
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Excellent service with fast delivery
Excellent service with fast delivery, but as it was a replacement glass I expected better packaging than what it arrived in.
The glass was intact as I expect it’s toughened, but normal delivery handling could have easily broken it.
11. mai 2026
Excellent communication regarding…
Excellent communication regarding product and delivery. Very fast efficient service
11. mai 2026
Arada is Not the best example of British Company
I only gave a 1 star score because it not possible to give a zero score.
From my experience trying to make contact with Arada stoves using their online web page contact form it would seem that they do not want to be contacted.
My enquiry was simple enough I just want to know the size of the fire door sealing rope because it obvious that the glass seal is a different diameter to the door outer seal.
All that I asked them to provide was the size of these door sealing ropes but they just ignored my request for information.
If you are thinking about buying one of the Arada's products you should be aware that buying British would not be your best option because of quality issues and lack of support from this company.
As an example the door glass crazed after only one season and the fire bricks need to be replaced annually at tremendous cost
Given that this appalling company have just ignored me and given the cost of their substandard spares I truly and sincerely regret ever purchasing my Arada product.
16. april 2026
Anmeldelse skrevet uten oppfordring
Easy to use spare parts web site and…
Easy to use spare parts web site and prompt deliveryE
8. mai 2026
Prompt and helpful
Very prompt response to enquiry about spares along with link to purchase. Simple order process and order received quickly.
6. mai 2026
Excellent service
Easy website, lots of helpful information, delivery costs and service excellent, use DPD so can track package.
Will definitely use again 110%
1. mai 2026
I prompt and efficient service
I. needed a new peice of glass for the front of the stove. It was sent return of post, even though I live in a rural area which is slow on deliveries
27. april 2026
Great ordering quick delivery…
Great ordering simple.Quick delivery.Used before and will again.Delivery was expensive but did come quickly and was a heavy item.
27. april 2026
Just what I needed.
The item I ordered was exactly what I needed. Arrived when you said it would. Very pleased with your service.
3. april 2026
Item was as described and arrived…
Item was as described and arrived promptly. Customet setvice great.
Would definitely recommend this company.
3. april 2026
Helpful-spoke to a human not a…
Helpful-spoke to a human not a robot,got what I needed-even though the part was from an older model,good quality
26. mars 2026
Fast delivery and the correct throat…
Fast delivery and the correct throat plate and good quality too .
30. mars 2026
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